Panasonic Kx Tg9321 Operating Instructions Manual

							Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save 
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate 
service offered by your service provider/telephone company.
For assistance, visit our Web site: http://www.panasonic.com/help for 
customers in the U.S.A. or Puerto Rico.
Before initial use, see “Getting 
Started” on page 8.
Consulte “Guía Rápida Española”, página 47.
Please register your product: http://www.panasonic.com/prodreg
Operating Instructions
 Expandable Digital Cordless Phone 
Model shown is KX-TG9321.
Model No. KX-TG9321
KX-TG9322
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							Table of Contents
2
Introduction
Model composition  . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 3
Important Information
For your safety  . . . . . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . 6
For best performance  . . . . . . . . . . . . . 6
Other information. . . . . . . . . . . . . . . . . 7
Specifications  . . . . . . . . . . . . . . . . . . . 7
Getting Started
Setting up  . . . . . . . . . . . . . . . . . . . . . . 8
Note when setting up. . . . . . . . . . . . .  11
Controls . . . . . . . . . . . . . . . . . . . . . . . 12
Display. . . . . . . . . . . . . . . . . . . . . . . . 13
Initial settings. . . . . . . . . . . . . . . . . . . 13
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 15
Answering calls . . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . . 16
Using the other line during a call . . . . 18
Phonebook
Handset phonebook  . . . . . . . . . . . . . 19
Copying phonebook entries. . . . . . . . 21
Programming
Programmable settings . . . . . . . . . . . 23
Special programming  . . . . . . . . . . . . 28
Registering a unit  . . . . . . . . . . . . . . . 29
Caller ID Service
Using Caller ID service  . . . . . . . . . . . 30
Caller list . . . . . . . . . . . . . . . . . . . . . . 30
Voice Mail Service
Voice mail service . . . . . . . . . . . . . . . 33
Intercom/Locator
Intercom  . . . . . . . . . . . . . . . . . . . . . . 35
Handset locator . . . . . . . . . . . . . . . . . 35
Transferring calls . . . . . . . . . . . . . . . . 35
Conference calls . . . . . . . . . . . . . . . . 35
Useful Information
Wall mounting . . . . . . . . . . . . . . . . . . 37
Belt clip  . . . . . . . . . . . . . . . . . . . . . . . 38Error messages  . . . . . . . . . . . . . . . .  39
Troubleshooting  . . . . . . . . . . . . . . . .  41
FCC and other information . . . . . . . .  45
Guía Rápida Española
Guía Rápida Española . . . . . . . . . . .  47
Appendix
Customer services  . . . . . . . . . . . . . .  51
Warranty (For United States and Puerto 
Rico) . . . . . . . . . . . . . . . . . . . . . . . . .  52
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . .  54
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							Introduction
3For assistance, please visit http://www.panasonic.com/help
Model composition
*1 Feature differences:Intercom calls can be made between hands ets by purchasing and registering one 
or more optional handsets (page 4).
Accessory information
Supplied accessories
*1 The handset cover comes attached to the handset.
SeriesModel No.Base unitHandset
Part No.Part No.Quantity
KX-TG9321 
series KX-TG9321*1KX-TG9321 KX-TGA939 1
KX-TG9322 KX-TG9321 KX-TGA939 2
No.Accessory item/Order numberQuantity
KX-TG9321KX-TG9322
1 AC adaptor/PQLV219Y 1 2
2 4-wire telephone line cord with green plugs/
PQJA10088Z 11
3 2-wire telephone line cord with transparent
plugs/PQJA10075Z 11
4 Wall mounting adaptor/PQKL10078Z2 11
5 Rechargeable batteries/HHR-4DPA
(Part No. HHR-55AAABU or
N4DHYYY00004) 24
6 Handset cover
*1/PNYNTGA939TR 12
7 Belt clip/PNKE1004Z1 12
8 Charger/PNLC1001YT –1
12345
678
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							Introduction
4For assistance, please visit http://www.panasonic.com/help
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 51).
*1 Replacement batteries may have a different capacity from that of the supplied  batteries.
Expanding your phone system
Accessory itemOrder number
Rechargeable 
batteries HHR-4DPA*1
L
To order, please call 1-800-332-5368 or visit 
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Headset KX-TCA60, KX-TCA93, KX-TCA94, KX-TCA400, KX-TCA430
T-adaptor KX-J66
2-line splitter KX-J42
Battery back-up 
power supply KX-TCA230
You can expand your phone system by 
registering optional handsets (6 max.) 
to a single base unit.
L Optional handsets may be a different 
color from that of the supplied 
handsets.
Important:
L When you purchase an additional 
handset, please check whether 
models KX-TG9321/KX-TG9322 are 
noted as compatible models on the 
carton box to support all original 
features.
Handset (optional): KX-TGA939
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							Important Information
5For assistance, please visit http://www.panasonic.com/help
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before 
using the product to ensure proper and safe 
operation of your product.
WARNING
Power connection
LUse only the power source marked on the 
product.
L Do not overload power outlets and 
extension cords. This can result in the risk 
of fire or electric shock.
L Completely insert the AC adaptor/power 
plug into the power outlet. Failure to do so 
may cause electric shock and/or excessive 
heat resulting in a fire.
L Regularly remove any dust, etc. from the 
AC adaptor/power plug by pulling it from the 
power outlet, then wiping with a dry cloth. 
Accumulated dust may cause an insulation 
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it 
emits smoke, an abnormal smell, or makes 
an unusual noise. These conditions can 
cause fire or electric shock. Confirm that 
smoke has stopped emitting and contact 
the Panasonic Call Center at 1-800-211-
PANA (1-800-211-7262).
L Unplug from power outlets and never touch 
the inside of the product if its casing has 
been broken open.
L Never touch the plug with wet hands. 
Danger of electric shock exists.
Installation
LTo prevent the risk of fire or electrical shock, 
do not expose the product to rain or any 
type of moisture.
L Do not place or use this product near 
automatically controlled devices such as 
automatic doors and fire alarms. Radio 
waves emitted from this product may cause 
such devices to malfunction resulting in an 
accident.
L Do not allow the AC adaptor or telephone 
line cord to be excessively pulled, bent or 
placed under heavy objects.
Operating safeguards
L Unplug the product from power outlets 
before cleaning. Do not use liquid or 
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers, 
etc.) onto the telephone line cord plug, or 
allow it to become wet at all. This may 
cause a fire. If the telephone line cord plug 
becomes wet, immediately pull it from the 
telephone wall jack, and do not use.
Medical
LConsult the manufacturer of any personal 
medical devices, such as pacemakers or 
hearing aids, to determine if they are 
adequately shielded from external RF 
(radio frequency) energy. (The product 
operates in the frequency range of 1.92 
GHz to 1.93 GHz, and the RF transmission 
power is 115 mW (max.).)
L Do not use the product in health care 
facilities if any regulations posted in the 
area instruct you not to do so. Hospitals or 
health care facilities may be using 
equipment that could be sensitive to 
external RF energy.
CAUTION
Installation and location
LNever install telephone wiring during an 
electrical storm.
L Never install teleph one line jacks in wet 
locations unless the jack is specifically 
designed for wet locations.
L Never touch uninsulated telephone wires or 
terminals unless the telephone line has 
been disconnected at the network interface.
L Use caution when installing or modifying 
telephone lines.
L The AC adaptor is used as the main 
disconnect device. Ensure that the AC 
outlet is installed near the product and is 
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or 
have failed.
– there is a power failure.
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							Important Information
6For assistance, please visit http://www.panasonic.com/help
Battery
LWe recommend using the batteries noted 
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries. 
Released electrolyte from the batteries is 
corrosive and may cause burns or injury to 
the eyes or skin. The electrolyte is toxic and 
may be harmful if swallowed.
L Exercise care when handling the batteries. 
Do not allow conductive materials such as 
rings, bracelets, or keys to touch the 
batteries, otherwise a short circuit may 
cause the batteries and/or the conductive 
material to overheat and cause burns.
L Charge the batteries provided with or 
identified for use with this product only, in 
accordance with the instructions and 
limitations specified in this manual.
L Only use a compatible base unit (or 
charger) to charge the batteries. Do not 
tamper with the base unit (or charger). 
Failure to follow these instructions may 
cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is 
recyclable powers the product you have 
purchased.
Please call 1-800-8-BATTERY (1-800-822-
8837) for information on how to recycle this 
battery.
Important safety 
instructions
When using your product, basic safety 
precautions should always be followed to 
reduce the risk of fire, electric shock, and 
injury to persons, including the following:
1. Do not use this product near water for  example, near a bathtub, washbowl,  kitchen sink, or laundry tub, in a wet 
basement or near a swimming pool.
2. Avoid using a telephone (other than a  cordless type) during an electrical storm. 
There may be a remote risk of electric 
shock from lightning.
3. Do not use the telephone to report a gas  leak in the vicinity of the leak.
4. Use only the power cord and batteries  indicated in this manual. Do not dispose of 
batteries in a fire. They may explode. 
Check with local codes for possible special 
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic 
units use radio waves to communicate with 
each other.
L For maximum coverage and noise-free 
communications, place your base unit:
– at a convenient, high, and central 
location with no obstructions between 
the handset and base unit in an indoor 
environment.
– away from electronic appliances such as  TVs, radios, personal computers, 
wireless devices, or other phones.
– facing away from radio frequency  transmitters, such as external antennas 
of mobile phone cell stations. (Avoid 
putting the base unit on a bay window or 
near a window.)
L Coverage and voice quality depends on the 
local environmental conditions.
L If the reception for a base unit location is not 
satisfactory, move the base unit to another 
location for better reception.
Environment
LKeep the product away from electrical noise 
generating devices, such as fluorescent 
lamps and motors.
L The product should be kept free from 
excessive smoke, dust, high temperature, 
and vibration.
L The product should not be exposed to direct 
sunlight.
L Do not place heavy objects on top of the 
product.
TG9321(e).book  Page 6  Friday, May 28, 2010  4:34 PM 
						

							Important Information
7For assistance, please visit http://www.panasonic.com/help
LWhen you leave the product unused for a 
long period of time, unplug the product from 
the power outlet.
L The product should be kept away from heat 
sources such as heaters, kitchen stoves, 
etc. It should not be placed in rooms where 
the temperature is less than 0 ° C (32 °F) or 
greater than 40  °C (104 ° F). Damp 
basements should also be avoided.
L The maximum calling distance may be 
shortened when the product is used in the 
following places: Near obstacles such as 
hills, tunnels, underground, near metal 
objects such as wire fences, etc.
L Operating the product near electrical 
appliances may cause interference. Move 
away from the electrical appliances.
Routine care
LWipe the outer surface of the product 
with a soft moist cloth.
L Do not use benzine, thinner, or any 
abrasive powder.
Other information
CAUTION:  Risk of explosion if battery is 
replaced by an incorrect type. Dispose of used 
batteries according to the instructions.
Notice for product disposal, transfer, or 
return
L This product can store your private/
confidential information. To protect your 
privacy/confidentiality, we recommend that 
you erase information such as phonebook 
or caller list entries from the memory before 
you dispose of, transfer, or return the 
product.
Notice
ENERGY STAR
As an ENERGY STAR® Partner, Panasonic 
has determined that this product meets the 
ENERGY STAR guidelines for energy 
efficiency. ENERGY STAR is a U.S. registered 
mark.
Specifications
■ Standard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
■ Frequency range:
1.92 GHz to 1.93 GHz
■ RF transmission power:
11 5 m W  ( m a x . )
■ Power source:
120 V AC, 60 Hz
■ Power consumption:
Base unit:
Standby: Approx. 1.4 W
Maximum: Approx. 4.2 W
Charger:
Standby: Approx. 0.6 W
Maximum: Approx. 3.6 W
■ Operating conditions:
0°C – 40 °C (32 °F – 104 °F), 20 % – 80 % 
relative air humidity (dry)
Note:
L Design and specifications are subject to 
change without notice.
L The illustrations in these instructions may 
vary slightly from the actual product.
TG9321(e).book  Page 7  Friday, May 28, 2010  4:34 PM 
						

							Getting Started
8For assistance, please visit http://www.panasonic.com/help
Setting up
Connecting the AC adaptor
LUse only the supplied Panasonic AC 
adaptor PQLV219.
■ Base unit
■ Charger
Connecting the telephone line 
cord
Refer to one of the following methods 
depending on your situation:
– To connect to a 2-line telephone jack: 
page 8
– To connect to 2 single-line telephone  jacks: page 9
– If you use the unit as a single-line  telephone only: page 9
Connect the telephone line cord until it 
clicks into the base unit and telephone 
line jack.
To connect to a 2-line telephone jack
Hook
Press plug firmly.
Correct Wrong
(120 V AC, 60 Hz)
(120 V AC, 60 Hz)Hooks
4-wire cord
To 2-line telephone 
jack (RJ14C)
“GREEN” plug
“Click”
TG9321(e).book  Page 8  Friday, May 28, 2010  4:34 PM 
						

							Getting Started
9For assistance, please visit http://www.panasonic.com/help
To connect to 2 single-line telephone 
jacks
If you use the unit as a single-line 
telephone only
Be sure to connect the telephone line 
cord to LINE 1/2. Change the line 
selection mode from “Auto” to “Line1” 
(page 14).
Note:
L “Check tel line 2 ” is displayed 
on the unit. To erase it, see page 39.
If you subscribe to a 
DSL/ADSL service
Please attach a DSL/ADSL filter (contact 
your DSL/ADSL provider) to the 
telephone line between the base unit 
and the telephone line jack in the event 
of the following:
– noise is heard dur ing conversations.
– Caller ID features do not function  properly.
To connect to a 2-line telephone jack
For this connection, please purchase a 
Panasonic 2-line splitter (page 4).
Example: DSL/ADSL line is line 2
*DSL/ADSL filter (not supplied) is 
required if you have DSL/ADSL service.
Line 2
Line 1
To  single-line
telephone jacks (RJ11C)
“GREEN” plug
“Transparent” plug
“Click”
4-wire cord 2-wire cord
To single-line 
telephone jack 
(RJ11C)
“Transparent” plug
“Click”
2-wire cord
“Click”
DSL/ADSL filter*
“Click”“Transparent” plug
To 2-line telephone jack 
(RJ14C)
2-wire cord
4-wire cord 2-line 
splitter
“GREEN” plug
“Click”
TG9321(e).book  Page 9  Friday, May 28, 2010  4:34 PM 
						

							Getting Started
10For assistance, please visit http://www.panasonic.com/help
To connect to 2 single-line telephone 
jacks
Example:DSL/ADSL line is line 2
*DSL/ADSL filter (not supplied) is 
required if you have DSL/ADSL service.Battery installation
L USE ONLY Ni-MH batteries AAA 
(R03) size.
L Do NOT use Alkaline/Manganese/
Ni-Cd batteries.
L Confirm correct polarities ( S, T ).
Battery charge
Charge for about 7 hours.
LWhen the batteries are fully charged, 
“Charge completed ” is displayed.
“GREEN” plug
“Transparent” plug
DSL/ADSL filter*
“Click”
“Click” To single-line telephone 
jacks (RJ11C)
4-wire cord 2-wire cordLine 1
Line 2
Rechargeable Ni-MH ONLY
Confirm “Charging
” is displayed.
TG9321(e).book  Page 10  Friday, May 28, 2010  4:34 PM