Panasonic Kx Tge260 Operating Instructions Manual

							Turning on the answering system
r
emotely
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
RA long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 60). Answering system settings
Call screening
Handset / Base unit
*
 1
While a caller is leaving a message, you can
listen to the call through the unit’s speaker.
To adjust the speaker volume, press  Mj N or
M k N repeatedly.
You can answer the call by pressing  M N
 
on
the handset or  MZ N on the base unit *1
.
Call screening can be set for each unit. The
default setting is  “On ”.
1 For handset setting:  M MENU N#310
For base unit setting (using a
handset) *1
: M MENU N#*310
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
*1 KX-TGE270 series: page 3 Number of rings before the unit
a
 nswers a call
You can change the number of times the
phone rings  “Ring count ” before the unit
answers calls. You can select 2 to 7 rings, or
“ Toll saver ”.
The default setting is  “4 rings ”.
“ Toll saver ”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new messages. If you call your phone from outside
t

o listen to new messages (page 60), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 MMENU N#211
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N For voice mail service subscribers
I
 f you subscribe to a flat-rate service package
that includes Caller ID, call waiting, voice mail,
and unlimited local/regional/long distance
calls, please note the following:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 56).
R To use this unit’s answering system rather
than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s  “Ring count ” setting so
that this unit’s answering system
answers calls before the voice mail
service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company. Caller’s recording time
Y
 ou can change the maximum message
recording time allowed for each caller. The
default setting is  “3 min ”.
1 MMENU N#305
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
For assistance, please visit http://www.panasonic.com/help 61Answering System for Landline
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							Selecting “
G reeting only ”
You can select  “Greeting only ” which sets
the unit to announce a greeting message to
callers but not record messages.
Select  “Greeting only ” in step 2 on
“Caller’s recording time”, page 61.
Note:
R When you select  “Greeting only ”:
– If you do not record your own message, the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the greeting-only message asking callers to
call again later (page 56).
62 For assistance, please visit http://www.panasonic.com/helpAnswering System for Landline
TGE26x_27x(en)_0123_ver110.pdf   622015/01/23   9:57:45 
						

							Voice mail service for
l andline
Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone. Please contact
your service provider/telephone company for
details of this service.
Important:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 56).
For details, see page 61. Storing the voice mail (VM)
a
 ccess number
In order to listen to your voice mail messages,
you must dial your service provider/telephone
company’s voice mail access number. Once
you have stored your voice mail access
number, you can dial it automatically
(page 64).
1 MMENU N#331
2 Enter your access number (24 digits
max.).  a M SAVE N a  M OFF N
Note:
R When storing your voice mail access
number and your mailbox password, press
MD N (Pause) to add pauses (page 23)
between the access number and the
password as necessary. Contact your
service provider/telephone company for the
required pause time. Example:
To erase the voice mail access
n

umber
1 MMENU N#331
2 Press and hold  MCLEAR N until all digits
are erased.  a M SAVE N a  M OFF N Voice mail (VM) tone detection
Handset / Base unit
*
 1
*1 KX-TGE270 series: page 3
Your service provider/telephone company
sends special signals (sometimes called
“voice mail tones” or “stutter tones”) to the unit
to let you know you have new voice mail
messages. If you hear a series of dial tones
followed by a continuous dial tone after you
press  M N
 
on the handset or press  MZ N on
the base unit, you have new voice mail
messages. Soon after you hang up a call or
after the phone stops ringing, your unit checks
the phone line to see if new voice mail
messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail service.
– Your service provider/telephone company does not send voice mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone
company. Turning VM tone detection on/off
T

he default setting is  “On ”.
1 MMENU N#332
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
For assistance, please visit http://www.panasonic.com/help 63Useful Information
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VM access 
numberPauses PasswordPPPP 8888   
						

							Listening to voice mail messages
T
he unit lets you know that you have new
voice mail messages in the following way:
– “Voice mail msg. via phone co. ”
is displayed if message indication service is
available. Handset
1 MM

ENUN#330
R The speakerphone turns on.
2 Follow the pre-recorded instructions.
3 When finished, press  MOFF N.
Note:
R You can also use the  MACCESS N soft key,
if displayed, to play new voice mail
messages.
R If the handset still indicates there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding  # until the handset beeps. Base unit
*
 1
*1 KX-TGE270 series: page 3
To listen to voice mail messages, you have to
dial your voice mail access number manually. Using the Smart function key
W

hen  “Voice mail msg. via phone
co. ” is displayed and the   indicator
f

lashes slowly, there are new voice mail
messages.
Press  M N
 
in step 1 on “Listening to voice
mail messages”, page 64.
R “New VM ” must be set to “On” in “Setting
the Smart function key”, page 17.
R If the voice mail (VM) access number is not
stored, the   indicator does not flash.
R W

hen the unit has new messages, new
voice mail messages, and missed calls, the
unit can be operated to play the new
messages first, play the new voice mail
messages next, and then show the missed
calls. Wall mounting
N
 ote:
R Make sure that the wall and the fixing
method are strong enough to support the
weight of the unit. Base unit
1
L

ead the AC adaptor cord and telephone
line cord through the hole in the wall
mounting adaptor in the direction of the
arrow. 2
T
uck the telephone line cord inside the
wall mounting adaptor ( A). Connect the
AC adaptor cord and telephone line cord
( B ).  AC adaptor cord
64
For assistance, please visit http://www.panasonic.com/helpUseful Information
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B
1  
						

							3
Insert the hooks on the wall mounting
adaptor into holes ( ) and ( ) on the
b
ase unit. 4
A
djust the adaptor to hold the base unit,
then push it in the direction of the arrow
until it clicks into place. 5
M
ount the unit on a wall then slide down
to secure in place.  AC adaptor cord
R T

his product is compliant with the
following wall phone plate sizes (2
types).  83 mm (3 
1
/4  
 inches)  102 mm (4 inches)
F

it the slots of the unit onto the
corresponding wall phone plate tabs
for ( ) and ( ) respectively.
To remove the wall mounting adaptor
W

hile pushing down the release levers ( A),
remove the adaptor ( B). For assistance, please visit http://www.panasonic.com/help
65Useful Information
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1 2  1 2 3 4 5 1
5 4
23 4
5 B
AA  
						

							Charger
D
rive the screws ( ) (not supplied) into the
w

all.  27.2 mm (1 
1
/1
 6 inches) 66
For assistance, please visit http://www.panasonic.com/helpUseful Information
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							Error messages
Display message Cause/solution
Ask phone
c ompany for
VM access # R
You have not stored the voice mail access number.
Store the number (page 63).
Base no power
o
 r
No link. Re-
connect base
AC adaptor.
or
No link. R
The handset has lost communication with the base
unit. Move closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 48).
R When  “No link. ” is displayed during a power
failure, place a handset on the base unit to supply
power to the base unit.
Busy RN
o cellular phone is paired to the base unit. Pair a
cellular phone (page 18).
R The called unit is in use.
R Other units are in use and the system is busy. Try
again later.
R The handset you are using is too far from the base
unit. Move closer and try again.
Check tel line RT
he supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 11).
R If you do not connect the telephone line cord and use
only cellular lines, set the cellular line only mode
(page 20).
Error!! RR
ecording was too short. Try again.
RSomeone is using a cellular line or headset. Try
again later.
R The phonebook copy is incomplete (page 52). The
cellular phone is disconnected from the base unit.
Make sure that other Bluetooth devices are not
connected to the cellular phone, and try again.
Failed RA
lthough the unit tried to connect to the cellular
phone or headset, the connection has been failed.
– Someone is using a cellular line or headset. Tryagain later.
– Make sure that the cellular phone or headset is not connected to other Bluetooth devices.
Invalid RT
here is no handset registered to the base unit
matching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 48). For assistance, please visit http://www.panasonic.com/help
67Useful Information
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							Display message Cause/solution
Requires
s ubscription
to Caller ID. R
You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
Use
r
 echargeable
battery. R
A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 8. Troubleshooting
I
 f you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again. General use
Problem Cause/solution
The handset does not turn on
e
 ven after installing charged
batteries. R
Place the handset on the base unit or charger to turn on
the handset.
The unit does not work. RM
ake sure the batteries are installed correctly (page 11).
RFully charge the batteries (page 12).
R Check the connections (page 11).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 48).
I cannot pair a cellular phone to
t
 he base unit. R
Depending on the compatibility of the cellular phone, you
may not be able to pair it to the base unit. Confirm that
your cellular phone supports the hands-free profile (HFP)
specification.
R Confirm that the Bluetooth feature of your cellular phone
is turned on. You may need to turn this feature on
depending on your cellular phone.
R The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R If your cellular phone is already connected to another
Bluetooth device such as a Bluetooth headset, turn it off
or disconnect it from your cellular phone.
R Some cellular phones may require you to enter the
Bluetooth PIN to pairing. Confirm that you entered the
correct PIN. 68
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							Problem Cause/solution
I cannot connect a cellular
p hone to the base unit. R
Confirm that your cellular phone is turned on.
RConfirm that your cellular phone is within base unit range
(page 14).
R Your cellular phone’s Bluetooth feature is turned off. Turn
it on.
R Depending on the state of the wireless environment, such
as the presence of any electrical interference, there may
be a delay even if the auto connection feature is turned
on. You can connect to the base unit manually (page 20).
R The cellular phone has not been paired to the base unit.
Pair the cellular phone (page 18).
I cannot hear a dial tone. RT
he base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
I cannot use the Smart function
k
 ey even if the   indicator is
f
lashing slowly. R
Another unit is in use. Wait and try again later.
The base unit beeps. RN
ew messages have been recorded. Listen to the new
messages (page 57). Menu list
Problem Cause/solution
The display is in a language I
c
 annot read. R
Change the display language (page 16).
I cannot register a handset to a
b
 ase unit. R
The maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 48). Battery recharge
Problem Cause/solution
The handset beeps and/or  flashes.
R
B
attery charge is low. Fully charge the batteries (page 12).
I fully charged the batteries, but
–  still flashes,
–  is displayed, or
–

the operating time seems to be shorter. R
C
lean the battery ends ( ,  ) and the charge contacts
w
ith a dry cloth and charge again.
R It is time to replace the batteries (page 11). For assistance, please visit http://www.panasonic.com/help
69Useful Information
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							Making/answering calls, intercom
Problem Cause/solution
 is displayed.
R
The handset is too far from the base unit. Move closer.
RThe base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 48).
Noise is heard, sound cuts in
a
 nd out. R
You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset or base unit does
n
 ot ring. R
The ringer volume for landline is turned off. Adjust the
ringer volume (page 41).
R The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 39).
R When one handset is selected to ring for cellular calls,
other units do not ring. To change the selection, see
page 19.
R Silent mode is turned on. Turn it off (page 45).
I cannot make local calls with
t
 he handset or base unit using
a cellular line. R
You need to add your area code when making cellular
calls. Store your area code in order to automatically add it
to the beginning of the 7-digit phone number when
making cellular calls (page 21).
I cannot make or answer
c
 ellular calls with the handset
or base unit. R
Depending on the cellular phone’s compatibility (page 5),
you may not be able to make or answer cellular calls even
if the cellular phone is connected to the base unit.
R Make sure that the CELL indicator lights up and the
cellular phone is connected to the base unit (page 20).
R Only 2 Bluetooth devices can be used with the unit at the
same time (for example, 2 cellular lines, or the headset
and 1 cellular line).
R The cellular phone is being used separately from your
system.
I can make and answer cellular
c
 alls but cannot hear a sound. R
The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R Disconnect and reconnect the base unit AC adaptor and
try again.
I cannot switch cellular calls
f
 rom the unit to the cellular
phone. R
Your cellular phone may not support this feature. Refer to
the operating instructions of your cellular phone.
I cannot make a call using the
l
 andline. R
The dialing mode may be set incorrectly. Change the
setting (page 17). 70
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