Panasonic Kx-Tvp150 Voice Processing System Summary Of Operations Manual

							Panasonic 
Voice Processing 
System 
MODEL NO. KX-TVPI 50 
Summary of Operations 
for Subscribers  
						

							Introduction 
The Voice Processing system (VPS) is a convenient, 
easy-to-use telecommunications system. With it, 
recorded messages can be sent, received and retrieved 
at any time from any touch-tone telephone in the 
world. The VPS ensures that important calls will never 
go unanswered and will receive an appropriate 
response without fail. 
n Summary of Functions of the Voice Processing 
System (VPS) 
The following functions are available by calling the 
system. 
l You can specify the telephone number of a person 
to whom you want a message sent and the time you 
wish it delivered. Then, at the preset time, the system 
calls the number you specified and plays your 
recorded message automatically. 
(See “Recording External Delivery Messages” on 
page 2-13.) 
l If you are out, the system will record incoming calls 
for you. You can retrieve your messages whenever 
you wish. 
(See “Receiving Messages” on page l-3.) 
l You can specify the number of an extension for your 
calls to be forwarded to. Then you can take your 
calls in another room or at another desk. 
(See “Alternate Extension Transfer Status Setting” 
on page 3-5 and “Setting Up the Alternate Exten- 
sion” on page 3-6.) 
l You can have the system tell you the name of the 
caller before you actually take a call. In this way you 
can make sure you receive only important calls. 
(See “Setting Call Screening” on page 3-4.) 
l The system’s interview mailbox function is ideal if 
you wish to collect information in the form of replies 
to questions. When a caller accesses this function, 
the system plays your prerecorded questions to him 
or her and then records the replies. Since you can 
record any sort of questions you choose, this feature 
gives you a very powerful and flexible data gather- 
ing tool.  
						

							(See “Enabling/Disabling the Interview Mailbox” ’ 
on page 3-12 and “Recording Questions for the 
Interview Mailbox” on page 3-38.) 
For details of other functions and operations, please 
refer to KX-A240 (sold separately). 
n An Outline of the Contents of This Manual 
This Summary of Operations for Subscribers explains 
briefly the Voice Processing Systems (VPS) operations 
by touch-tone telephone for subscribers. This consists 
of three chapters: 
Chapter 1 - Operation for Subscribers 
- Receiving Messages . . . . . . . . . l-l - 1-14 
Chapter 2 - Operation for Subscribers 
- Sending Messages . . . . . . . . . . . . 2-l - 2-17 
Chapter 3 - Setup for Subscribers . . . . . . . . . . . 3-l - 3-41 
Chapter 1 explains the Receiving Message operation 
by describing the telephone keys to be pressed and the 
corresponding prompts. 
First find your desired operation from the titles, then 
call the VPS. 
Chapter 2 explains the Sending Message operation in 
the same way as Chapter 1. 
Chapter 3 explains Setups for subscribers in the same 
way as Chapter 1. 
If you want to get more detailed information, see the 
Subscriber’s Guide, available separately. If you 
become familiar with operating the VPS but you do 
not remember the introductory telephone key number, 
use the Quick Reference for Subscribers. It shows you 
whole menus of operation accompanied with the key 
numbers. 
In the Voice Mail and Automated Attendant services, 
the following functions are always available after main 
command entry. They cannot be used, however, in 
cases where functions have been assigned to each 
number, or when entering the number as some value 
(such as mailbox numbers) where it represents the 
original meaning (ex. Key [l] means the figure 1). 
[8] to change volume level 
[9] to change playback speed 
[0] to repeat the Help menu 
(to call Operator for Non-Subscriber)  
						

							[*I to back up 
[#] [l] to dial by name 
[#] [2] Bulletin Board Service 
[#] [3] Department Dialing 
[#] [5] Login 
[#] [6] Voice Mail Service 
[#] [7] to restart (Subscriber’s main command) 
[#] [8] to call transfer 
[#] [9] to exit the menu 
Note: The service access commands ( m m- a m) do 
not work while a message is being received. 
Some of the Text in This Manual Is Enclosed in Boxes: 
The system provides voice prompts to persons 
accessing it. 
In order to distinguish these voice prompts from the 
rest of the text in the manual, they are enclosed in 
boxes like the one shown below. 
(Example) 
Good morning/Good afternoon/Good evening 
You have reached the voice processing 
system. 
W Available Options: 
l Guide to the Voice Processing System . . . . . . KX-A240 
- Overview of Voice Processing System 
Functions 
This manual covers the features of the various 
VPS functions, explains the duties of the manag- 
ers and describes the basics of system operation 
for users. 
- Detailed Edition for Managers 
This manual explains in detail the tasks of the 
System Administrator, the System Manager, the 
Message Manager and the Bulletin Manager. It 
covers the topics of configuration, installation, 
initial settings and daily maintenance by the 
managers and also includes a troubleshooting 
guide. 
- Detailed Edition for Subscribers & 
Non-Subscribers 
This manual describes precisely the operation of 
the VPS for both subscribers and non- 
subscribers. It offers detailed information on the 
various services provided by the VPS (Voice 
Mail Service, Automated Attendant Service, 
Bulletin Board Service and Interview Service).  
						

							l Work Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . W-A241 
Used for setting parameters of the system or 
mailbox for reference use in the future. 
****************** 
Quick Tip *********e******** 
When you finish your call, make sure to follow the prompt 
provided by the system to complete the current operation 
before actually hanging up the phone. 
- If you have to hang up before the prompt is finished - 
l Press m m. Then hang up the phone. 
l If you forget to press m @B before hanging up the 
phone, the line will remain engaged until the prompt 
finishes playing. It is therefore necessary to wait about 
30 seconds or so before calling the same number back 
again. 
In addition to subscribers to the system, other persons who 
will be using it should also be informed of the above. The 
above operation works whenever the system is providing 
voice 
prompt. 
********************x************************** 
Note: 
Please cut out the Quick Reference Card from pages 
M-3-43 through M-3-46 to use it. You may make as 
many photocopies of these pages (M-3-43 through M-3-46) as you require to make additional cards.  
						

							This 
Chapter 1 
Operation for 
Subscribers 
Receiving Messages 
chapter tells you how to receive messages and 
what you can do with the received messages: 
Replying immediately, transferring messages 
with or without your additional message, 
and replaying messages. 
Contents 
Voice Mail Service Entry ........................... 1-2 
Receiving Messages .................................... l-3 
Immediate Reply ........................................ 1-4 
Message Transfer ...................................... 1-5 
Message Transfer with Additional 
Message ................................................ l-6 
Repeating Messages ................................... 1-7 
Rewinding Messages ................................... 1-8 
Fast Forwarding Messages ......................... 1-9 
Erasing Messages ....................................... l-10 
Replaying Previous Messages ..................... l-l 1 
Playing the Next Message .......................... 1-12 
Scanning Messages .................................... 1-13  
						

							Voice Mail Service Entry 
(main command) 
1 
-2 
3 Dial an extension number which is connected to 
the Voice Mail Service. 
Good morning/Good afternoon/Good evening 
You have reached the voice processing 
system. 
Please enter the mailbox number of the 
person for whom you wish to leave a 
message. 
To enter by name, please press a pound sign 
and [I]. 
If you are using a rotary telephone, please 
wait a moment. 
To call the operator, press [O]. 
Press the star a key. Then enter your mailbox 
number. 
Please enter the password, followed by a 
pound sign. 
Enter the password, if you have the password. 
Now, you are in the subscriber’s main command 
menu. 
1-2 Subscriber - Receiving  
						

							Receiving Messages 
1 
2 Go to the subscriber’s main command menu. 
Check the announcement of the number of mes- 
sages. 
To receive a message, press [l J. 
3 Press 0 to use the Receiving Messages menu. 
4 R’ h  evrew t e number of messages, and the mes- 
sage information. 
5 Review the message. 
To repeat this message, press [I J. 
To play the next message, press [2]. 
To erase this message, press [3/. 
To reply, press [4]. 
To transfer this message, press [7]. 
For help, press [O]. 
6 Press a to show the whole menu (for Help). 
To repeat this message, press [I]. 
To replay the previous message, 
press [I] twice. 
To play the next message, press [2]. 
To erase this message, press [3]. 
To reply, press [4]. 
To rewind, press [S]. 
To fast forward, press [6]. 
To transfer this message, press [7]. 
For message scan, press [#]. 
The VPS will then provide information about 
the message sender and the recording date of the 
message. 
********************************************** 
Hint 
Step 6 - Y.ou do not have to listen to the 
whole menu, if you do not wish to. 
********************************************** 
Subscriber - Receiving l-3  
						

							Immediate Reply 
1 
2 Go to the Receiving Messages menu. 
(See steps 1 - 5 in Receiving Messages) 
Press m for Immediate Reply. 
To call message sender, press [I]. 
To record a message, press [2]. 
3 Press 0 to record a message. 
4 
5 
6 
I’ll deliver this message to the mailbox . . . . 
Please leave me a message at the tone. 
To end recording, press [I]. 
To pause and restart recording, press [2]. 
Record your message at the tone. 
Press 0 to end recording. 
~ 
Press 0 to accept the message. 
Your recording has been accepted. 
****************************x****************** 
Hint 
Step 3 - You can call the message sender by 
pressing [ 11. 
Step 5 - You can pause/restart recording by 
pressing [2]. 
Step 6 - You can change the message by 
pressing [ 11. 
********************************x************** 
l-4 Subscriber - Receiving  
						

							Message Transfer 
1 
2 
3 
4 
6 Go to the Receiving Messages menu. 
(See steps 1 - 5 in Receiving Messages) 
Press 0 to use the Message Transfer menu. 
Enter the mailbox number of the intended recip- 
ient. 
(To repeat this information, press [3].) 
(To cancel message transfer, press [*I.) 
Press 0 to accept. 
Press 0 to transfer the message. 
To add your comment, press [I J. 
Otherwise, press [2]. 
********************************************** 
Hint 
Step 3 - You can enter by name by pressing 
[#] first. 
Step 6 - You can add the mailbox number by 
pressing [2]. 
You can review the mailing list by 
pressing [3]. 
You can cancel message transfer by 
pressing[ *]. 
********************************************** 
Subscriber - Receiving 1-5