Panasonic Kx-tvs50, Kx-tvs80 Voice Processing System Installation Manual

							B2 SYSTEM ADMINISTRATION - MAILBOXES
SYSTEM ADMINISTRATORS GUIDE
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To display the list of all mailbox numbers, follow the menu path as shown:
System Administration Top Menu - 1 - 1 - 4 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
202SYSTEM ADMINISTRATORS GUIDE
B3 SYSTEM ADMINISTRATION - SETTING COS 
(CLASS OF SERVICE) PARAMETERS
The COS - Class of Service parameters define the set of services that are available to 
Subscribers. A maximum of 64 (1-64) classes can be specified. A class of service number can 
be assigned for each mailbox. More than 1 Subscriber can share the same class of service.
•
COS number 63 is only available to the Message Manager while COS number 64 is only 
available to the System Manager.
•
The following special features can only be utilized on a COS basis by following the 
procedure below.
• Message Waiting Notification
• External Message Delivery
• Auto Forwarding
COS number 63 for the Message Manager can only utilize the Message Waiting 
Notification feature.
COS number 64 for the System Manager cannot utilize any of these features.
Note
In Tables 37 and 38, sub-parameters are underlined. These sub-parameters can be assigned 
only when the corresponding authorization parameter is set to Yes.To access Class of Service Numbers 1-64, follow the menu path as shown:
System Administration Top Menu - 1 - 2 - COS No. (1-64) 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
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Class of Service Setting
COS Nos. 1-62 (for Subscribers)
To access Class of Service Numbers 1-62 for Subscribers, follow the menu path as 
shown:
System Administration Top Menu - 1 - 2 - COS No. (1-62)
Ta b l e  3 7  
Parameter Value Range
(Default)Description/Function
Personal 
Greeting 
Length8-60 s in 4 s 
increments
(16)Defines the maximum length of the personal greeting 
message that can be recorded by the Subscriber.
This parameter applies to:
• Personal greeting on No Answer
• Personal greeting on Busy
• Personal greeting for After Hours
• Personal greeting for Caller ID
New Message 
Retention Time1-30 days
(5)Defines the number of days that an unplayed message 
will remain in the mailbox. The days are counted from 
the day following the recording. 
Saved Message 
Retention Time1-30 days
0: Unlimited
(5)Defines the number of days that a played message will 
remain in the mailbox. The timing is refreshed 
whenever the message is played back. If 0: Unlimited 
is selected, the saved message will remain in the mailbox 
until erased by the Subscriber.
Message 
Length1-6 min
(3)Defines the maximum message length.
Mailbox 
Capacity 
Maximum 
Messages5-100 msgs
(10)Specifies the maximum number of both new and saved 
messages that can be stored in each mailbox.
Mailbox 
Capacity
Maximum 
Message
Time5-100 min
(10)Specifies the total number of available minutes in each 
mailbox for message storage (both new and saved 
messages). 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
204SYSTEM ADMINISTRATORS GUIDE
Message 
Retrieval
Order1. LIFO
2. FIFO
(LIFO)Specifies the order in which messages are retrieved 
(played back for listening).
1. LIFO - Messages retrieved from most to least recent.
2. FIFO - Messages retrieved from least to most recent.
Message 
Scanning with 
Information1. Yes
2. No
(No)If set to Yes, the VPS adds the message senders 
information, recording date, and time to the message 
during message scan.
Play System
Prompt after
Personal 
Greeting1. Yes
2. No
(No)If set to Yes, directions for recording a message are 
given to the caller directly after the personal greeting has 
been played.
The following guidance messages are played:
[668]
 To end recording, hang up or press 1 for more 
features.
[702]
 To pause and restart recording, press 2.
Use Call 
Waiting
on Busy1. Yes
2. No
(No)If set to Yes, the VPS signals the busy extension that 
another call is waiting.
Message
Cancel for Live
Call Screening1. Yes
2. No
(Yes)The Live Call Screening feature permits the Subscriber 
to monitor incoming messages as they are being 
recorded and speak to the caller if desired. If set to Yes, 
the VPS will automatically delete this recording.
The two-way conversation may be saved in the mailbox 
if the PBX allows the conversation to be recorded. If set 
to No, the recording will be automatically saved.
Note: The Live Call Screening feature is available if 
APT/DPT Voice Mail Integration is activated with a 
Panasonic KX-TA624 or KX-TD series telephone 
system.Table 37 
Parameter Value Range
(Default)Description/Function 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
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Direct Mailbox
Access1. Yes
2. No
(Yes)If set to Yes, a Subscriber is able to directly enter the 
Subscriber Service. This is accomplished by calling a 
VPS extension directly from the Subscribers extension. 
The Subscriber Service Access Code ( + mailbox 
number) should not be dialed. Password entry may be 
required if specified beforehand.
Note: The Direct Mailbox Access feature is available if 
APT/DPT Voice Mail Integration is activated with a 
Panasonic KX-TA624 or KX-TD series telephone 
system.
Intercom 
Paging Group1-9
(COS NO.1-9
:Group 1-9
COS NO.10-62
: Group 1)Specifies the Intercom Paging group number available to 
the Subscriber.
If set to 9, the Intercom Paging feature is activated for 
all groups . 
Note: The Intercom Paging feature is available if APT/
DPT Voice Mail Integration is activated with a Panasonic 
KX-TA624 or KX-TD series telephone system.
Prompt Mode 1. System
2. User 1
3. User 2
(User 1)Specifies the language used for voice prompts played for 
the Subscriber during a Message Waiting Notification 
Call and Subscriber Service.
Note: If User 1 or User 2 is specified as Prompt Mode but 
not recorded by the Message Manager, the VPS will 
automatically play the factory recorded system prompts 
in English. By default, both User 1 and User 2 prompts 
are not recorded.
Number of 
CIDs for Caller 
Name 
Announcement0 - 30
(30)Specifies the maximum number of Caller IDs which 
Subscribers can assign for the Personal Caller Name 
Announcement.
Personal 
Greeting for 
CID1. Yes
2. No
(Yes)If set to Yes, Subscribers can utilize the personal 
greeting feature for Caller ID.
Caller ID 
Screening1. Yes
2. No
(Yes)If set to Yes, Subscribers can utilize the Caller ID 
Screening feature.Ta b l e  3 7  
Parameter Value Range
(Default)Description/Function 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
206SYSTEM ADMINISTRATORS GUIDE
Authorization 
for Message 
Notification1. Yes
2. No
(No)If set to Yes, Subscribers are able to utilize the 
Message Waiting Notification feature. The sub-
parameters to be set include Beeper Callback No. Entry 
Mode, MWL Notification for Unreceived Message, and 
Device Notification for Unreceived Message. If set to 
No, sub-parameters cannot be assigned.
Note: This parameter in COS No. 1 is set to Yes when 
the Quick Setup procedure is used to create Subscriber 
mailboxes.
Beeper 
Callback
No. Entry 
Mode
1. Caller Select
2. Without
3. Before
4. After
5. Disable
(Disable)Permits Subscribers to use the Callback Number Entry 
feature.
Caller 
Select:After recording a message, callers are asked 
if they would like to enter a callback 
number.
Without: Without recording a message, the caller is 
asked to enter the callback number.
Before: Before recording a message, the system 
asks the caller to enter the callback number.
After: After recording a message, the system asks 
the caller to enter the callback number.
Disable: Disables the Callback Number Entry 
feature.
Note: To utilize this feature, the callback number entry 
code must be included in the Subscribers beeper 
number. When Disable is selected or if the caller does 
not enter a callback number, System Callback No. (See 
Table 56) will be displayed on the beepers display. If a 
callers number is received through a telephone 
companys Caller ID service, the callers number will be 
displayed instead of System Callback No.
MWL
Notification for
Unreceived
Message
1. Yes
2. No
(Yes)The message waiting lamp will be illuminated when this 
parameter has been set to Yes and when unplayed 
messages remain after the Subscriber has accessed the 
mailbox for Subscriber service.Table 37 
Parameter Value Range
(Default)Description/Function 
						

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Device 
Notification for 
Unreceived 
Message
1. Yes
2. No
(No)When this parameter has been set to Yes and when 
unplayed messages remain, the system calls the 
appropriate device in numerical order until all unplayed 
messages are received.
Authorization 
for External 
Message 
Delivery1. Yes
2. No
(No)When set to Yes, Subscribers are able to utilize the 
External Message Delivery feature. The sub-parameter 
to be set is Prompt Mode. If set to No, sub-parameter 
cannot be assigned.
Prompt Mode
1. System
2. User 1
3. User 2
4. Selective
(User 1)Specifies the language to be used for voice prompts.
Authorization 
for Auto 
Forwarding1. Yes
2. No
(No)When set to Yes, messages that have not been accessed 
for a specific length of time are forwarded automatically 
to another mailbox. The sub-parameters to be set for this 
feature include Mailbox Number, Delay Time, and 
Forwarding Mode. If set to No, sub-parameters cannot 
be assigned.
Mailbox 
Number
2-5 digits
(None)Specifies the mailbox where forwarded messages are to 
be sent.
Note: System Group Distribution List numbers, and 
mailbox numbers for System Manager and Message 
Manager cannot be used for this parameter.
Delay Time
(h) (min)
00:05 to 99:59
(00:30)Specifies the length of time in hours and minutes that the 
system must wait before forwarding messages that have 
not been retrieved. The maximum delay time is 99 h, 59 
min.
Note: The delay time must be less than the New Message 
Retention Time, or else messages will be deleted before 
being forwarded.
Forwarding 
Mode
1. Copy
2. Move
(Move)Specifies if forwarded messages are to be retained in the 
original mailbox. When set to Copy, a copy of the 
message is retained in the original mailbox after 
forwarding. When set to Move, messages are 
forwarded to the receiving mailbox and are not retained 
at the original location.Ta b l e  3 7  
Parameter Value Range
(Default)Description/Function 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
208SYSTEM ADMINISTRATORS GUIDE
COS Nos. 63 & 64 (for Managers)
Only the parameters listed below can be assigned for COS numbers 63 and 64. COS number 
64 cannot assign the parameters relating to the Message Waiting Notification feature.To access Class of Service Numbers 63 & 64 for Managers, follow the menu path as 
shown:
System Administration Top Menu - 1 - 2 - COS No. (63-64)
Table 38 
Parameter Value Range
(Default)Description/Function
New Message
Retention Time1-30 days
(30)Defines the number of days that an unplayed message can 
remain in the mailbox. The storage period begins the day 
after the massage is received.
Saved Message 
Retention Time1-30 days
0: Unlimited
(30)Defines the number of days a played saved message can 
remain in the mailbox. The timing is refreshed whenever 
the message is played back. If 0: Unlimited is selected, 
saved messages will remain in the mailbox until erased by 
the mailbox owner.
Message 
Length1-6 min
(6)Defines the maximum message length that can be received.
Mailbox 
Capacity
Maximum
Messages5-100 msgs
(100)Specifies the maximum number of messages (both new and 
saved) that can be stored in a mailbox.
Mailbox
Capacity
Maximum
Message Time5-100 min
(100)Specifies the maximum amount of message time (both new 
and saved) allowable in a mailbox.
Message
Retrieval Order1. LIFO
2. FIFO
(LIFO)Specifies the order in which messages will be retrieved.
1. LIFO - Messages played from the most to the least recent.
2. FIFO - Messages played from the least to the most recent.
Message
Scanning with
Information1. Yes
2. No
(No)If set to Yes, the system adds the message senders name 
and the recording date and time to the message. 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
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Prompt mode 1. System
2. User 1
3. User 2
(User 1)Specifies the language used for voice prompts.
Note: If User 1 or User 2 is specified as Prompt Mode but 
not recorded by the Message Manager, the VPS will 
automatically play the factory recorded system prompts in 
English. By default, both User 1 and User 2 prompts are not 
recorded.
Authorization 
for Message 
Notification1. Yes
2. No
(Yes)When set to Yes, the Message Manager is able to utilize 
the Message Waiting Notification feature. The sub-
parameters to be set include Beeper Callback No. Entry 
Mode, MWL Notification for Unreceived Message, and 
Device Notification for Unreceived Message. If set to NO, 
sub-parameters cannot be assigned.
Beeper 
Callback
No. Entry 
Mode
1. Caller
 Select
2. Without
3. Before
4. After
5. Disable
(Disable)Permits the Message Manager to use the Callback Number 
Entry feature.
Caller 
Select:After recording a message, the caller is asked 
if the message is urgent. If urgent, the caller is 
asked to enter the callback number.
Without: Without recording a message, the caller is 
asked to enter the callback number.
Before: Before recording a message, the system asks 
the caller to enter the callback number.
After: After recording a message, the system asks the 
caller to enter the callback number.
Disable: Disables the Callback Number Entry feature.
Note: To utilize this feature, the callback number entry code 
must be included in the Subscribers beeper number. When 
Disable is selected or if the caller does not enter a callback 
number, System Callback No. (See Table 56) will be 
displayed on the beepers display. If a callers number is 
received through a telephone companys Caller ID service, 
the callers number will be displayed instead of System 
Callback No.
MWL
Notification for 
Unreceived 
Message
1. Yes
2. No
(Yes)The message waiting lamp is illuminated when this 
parameter has been set to Yes and when unplayed 
messages remain after the Message Manager has accessed 
the mailbox.Ta b l e  3 8  
Parameter Value Range
(Default)Description/Function 
						

							B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE) PARAMETERS
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Device
Notification for 
Unreceived 
Message
1. Yes
2. No
(No)When this parameter has been set to Yes and when 
unplayed messages remain, the system calls the appropriate 
device in numerical order until all unplayed messages are 
received.Table 38 
Parameter Value Range
(Default)Description/Function