Panasonic Network Camera Management System BB HGW700A Operating Guide

							Network Camera Management System
Operating Instructions
Model No. BB-HGW700A
Please read this manual before using and save this manual for your     future reference.
Panasonic Web Site:  http://www.panasonic.com
for customers in the USA or Puerto Rico 
						

							Operating Instructions
2
Introduction
Thank you for purchasing the Panasonic Network Camera Management System.
Before using
Please read the Important Safety Instructions on page 4 before using.
Read and understand all instructions.
For Operation Assistance
•Call 1-800-272-7033
See the Panasonic web site http://www.panasonic.com
System Requirements
Note
If you have any inquiries regarding your PC, contact your PC dealer.
ItemDescription
Operating System (IPv6)Windows® XP
Operating System (IPv4)Windows® XP, Windows® 2000, Windows® Me, Windows® 98SE
Interface10/100 Mbps network card installed
MemoryOver 64 MB
ProtocolTCP/IP protocol
Web BrowserInternet Explorer 6.0 or later
Compatible cameras  
(Customer-provided) :
(as of Nov. 2004)Indoor type
KX-HCM8
KX-HCM10
KX-HCM250
KX-HCM280
BB-HCM311A
BL-C10A
BL-C30A
Outdoor type
KX-HCM230
KX-HCM270
BB-HCM331A 
						

							[For assistance, please call: 1-800-272-7033]Operating Instructions
3
Abbreviations
UPnP is the abbreviation for Universal Plug and Play.
 CATV modems and ADSL modems are referred to as modems in this manual.
Network cameras are referred to as cameras in this manual.
Trademarks
Ethernet is a registered trademark of Xerox Corporation in the United States and/or other 
countries.
 Microsoft, MSN, Windows and DirectX are either registered trademarks or trademarks of Microsoft 
Corporation in the United States and/or other countries.
Screen shots reprinted with permission from Microsoft Corporation.
All other trademarks identified herein are the property of their respective owners.
Network Camera Management System Memo
Serial Number  MAC Address
Name and address of dealerDate of purchase
For your future referenceAttach your purchase receipt here. 
						

							Operating Instructions
4
IMPORTANT SAFETY INSTRUCTIONS
 
When using this product, basic safety precautions should always be followed to reduce the risk of fire, 
electric shock, or personal injury.
1.Read and understand all instructions.
2.Keep these instructions.
3.Heed all warnings.
4.Follow all instructions.
5.Do not install this product near any heat sources such as radiators, heat registers, stoves, or other 
apparatus (including amplifiers) that produce heat.
6.Protect the AC adaptor cord and AC cord from being walked on or pinched particularly at plugs, 
convenience receptacles, and the point where they exit from this product.
7.The AC cord is used as the main disconnect device, ensure that the AC outlet is located/installed 
near the product and is easily accessible.
8.Use only the included Panasonic AC adaptor and AC cord.
9.The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm 
during use.)
10.To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of 
moisture.
11.Do not touch the product or the AC adaptor and AC cord during lightning storms.
12.Unplug this product when unused for a long period of time.
13.Refer all servicing to qualified service personnel. Servicing is required when this product has 
been damaged in any way, such as when the AC adaptor, AC cord or plug is damaged, this 
product does not operate normally, or it has been dropped.
 
SAVE THESE INSTRUCTIONS 
						

							[For assistance, please call: 1-800-272-7033]Operating Instructions
5
Table of Contents
1 Product Introduction ............................................................. 7
1.1 Main Features ........................................................................................ 7
1.2 Included Accessories ............................................................................. 8
1.3 Feature Locations .................................................................................. 9
1.3.1 Front View ............................................................................................................ 9
1.3.2 Rear View............................................................................................................. 9
1.3.3 Indicators............................................................................................................ 10
2 Accessing This Product...................................................... 11
2.1 Functions ............................................................................................. 11
2.1.1 Top Page ............................................................................................................ 11
2.1.2 Setup .................................................................................................................. 13
2.1.3 IPv6 Setup.......................................................................................................... 16
2.1.4 Camera Portal .................................................................................................... 17
3 Functions ............................................................................. 21
3.1 Using the Functions ............................................................................. 21
3.1.1 Registering ISPs ................................................................................................ 21
3.1.2 Registering IPv6 ISPs ........................................................................................ 29
3.1.3 Confirming Connection to the Internet ............................................................... 36
3.1.4 Managing the Connection Mode ........................................................................ 37
3.1.5 Using Camera .................................................................................................... 39
3.1.6 Registering a Camera Automatically .................................................................. 41
3.1.7 Using Wireless ................................................................................................... 47
3.1.8 Using Viewnetcam.com...................................................................................... 55
3.2 Using Advanced Setup ........................................................................ 57
3.2.1 Accessing this Product from the Internet........................................................... 57
3.2.2 Improving Security ............................................................................................. 63
3.2.3 Improving IPv6 Security ..................................................................................... 69
3.2.4 Using Options..................................................................................................... 74
 LAN IP Address DHCP Server ........................................................................................... 74
 PPPoE ................................................................................................................................ 76
 DNS Relay .......................................................................................................................... 77
 MTU Size ............................................................................................................................ 77
 Routing ............................................................................................................................... 78
 UPnP™ ............................................................................................................................... 79
 MAC Clone.......................................................................................................................... 81
3.2.5 Using IPv6 Options ............................................................................................ 82
 IPv6 Address(LAN) RA ....................................................................................................... 82 
						

							Operating Instructions
6
 Link MTU size ..................................................................................................................... 83
 Routing ............................................................................................................................... 83
3.2.6 Using VPN (PPTP) ............................................................................................. 85
3.2.7 Using VPN (IPsec) ............................................................................................. 87
3.2.8 Using Applications.............................................................................................. 91
3.3 Managing This Product ........................................................................ 94
3.3.1 Changing The Password .................................................................................... 94
3.3.2 Updating Firmware ............................................................................................. 95
3.3.3 Saving Settings .................................................................................................. 97
3.3.4 Restarting........................................................................................................... 98
3.3.5 Initializing The Settings ...................................................................................... 98
3.3.6 Using PPPoE Connection .................................................................................. 99
3.3.7 Using VPN (IPsec) Connection ........................................................................ 100
3.3.8 Confirming Network Connection ...................................................................... 101
3.4 Getting Information ............................................................................ 102
3.4.1 Getting Network Information ............................................................................ 102
3.4.2 Viewing Logs .................................................................................................... 105
3.4.3 Support ............................................................................................................ 108
3.4.4 Help .................................................................................................................. 108
4 Other Information .............................................................. 109
4.1 Factory Default................................................................................... 109
4.1.1 Factory Default ................................................................................................. 109
4.1.2 Restart ............................................................................................................. 109
4.2 UPnP™ Setup on your PC ................................................................ 110
4.3 IPv6 Setup on your PC ...................................................................... 115
4.3.1 Setting an IPv6 Address Using Windows XP ................................................... 115
4.3.2 Re-obtaining an IPv6 Global Address .............................................................. 118
4.3.3 Setting a Static IPv6 Global Address. .............................................................. 118
4.4 PPTP Setup when Using VPN: Windows XP .................................... 119
4.5 Web Browser Setup when Using a Proxy Server .............................. 122
4.6 Checking the PCs IP Address and MAC Address ............................. 123
4.6.1 Using Windows XP/2000.................................................................................. 123
4.6.2 Using Windows Me/98SE................................................................................. 124
4.7 Stabilizing the PCs IP Address ......................................................... 126
4.7.1 Using Windows XP/2000.................................................................................. 127
4.7.2 Using Windows Me/98SE................................................................................. 129
4.8 Factory Default Settings List .............................................................. 131
4.9 Specifications..................................................................................... 135
Index ...................................................................................... 139 
						

							7 [For assistance, please call: 1-800-272-7033]Operating Instructions
Product
Introduction
1Product Introduction
1.1 Main Features
This product is a Network Camera Management System with the following features:
■IPv6 Compatible
This product is compatible with IPv6, the next generation of Internet protocol. There are a number of 
merits to this, such as, abundant global addresses and security improvement through using IPsec.
■Camera Privacy Protection with VPN
This product is compatible with PPTP (IPv4) and IPsec (IPv6) for VPN. Security is ensured by 
encrypting all camera and PC data connected to this product before it is sent.
■High speed wireless LAN for IEEE 802.11b/g
802.11g has 2 modes: 1. the 802.11g only mode, and 2. the 802.11g and 802.11b simultaneous mode. 
Also, the wireless LAN function can be suspended.
*The numbers displayed are a theoretical maximum for the standard wireless LAN, and not 
necessarily the speed when data is actually sent.
■High speed throughput
Maximum WAN - LAN wired connection speeds of 98 Mbps (IPv4/SmartBits), 77 Mbps (IPv6/
SmartBits), and 16 Mbps (FTP[PPTP]).
■Automatic Setup
By using this product with Panasonics network camera (Customer-provided), the cameras automatic 
registration function can automatically set up wireless security (encryption WEP setup etc.) and 
camera network related settings. (port forwarding setup etc.)
■Camera Portal
By using this product with Panasonics network camera (Customer-provided), the camera portal can 
list up to 16 camera names and their still images on a monitoring screen. Also, the camera portal page 
is set up automatically.
■Cell Phone Camera Portal
Create a portal page to access your cameras easily from a cell phone. Cameras on location can be 
added automatically, and remote cameras can also be added.
■Camera Status Notification
This product can send an E-mail to your PC or mobile phone, if a camera disconnection is detected.
Note
LAN : A computer network limited to the immediate area, usually the same 
building or floor of a building. LAN IP addresses, a.k.a local IP address typically begin with 
192.168.xxx.xxx.
WA N : A computer network that spans a relatively large geographical area and 
usually includes Internet access. In this manual WAN refers to your Local Area Network connected 
to this device as well as Internet access provided by your local Internet Service Provider (ISP). 
						

							Operating Instructions
8
1.2 Included Accessories
The following items are provided with this product. Additional pieces can be ordered by calling 1-800-
332-5368.
Accessories to be Provided by Customer
 Ethernet Cable (category 5 straight cable) - 1 pc.
Network Camera
PC
Main unit ........................ 1 pc.AC adaptor..................... 1 pc. 
(Cord length: approx. 3 m (9.8 
feet))
Order No. PQLV202Y
AC cord ......................... 1 pc. 
(Cord length: approx. 1.8 m  
(5.9 feet))
Order No. PSJA1069Z
Ethernet® cable (category 5 
straight cable)................. 1 pc. 
(Cable length: approx. 1 m 
(1.1 yards))
Order No. PQJA10138Z
Stand ............................. 1 pc.
Order No. PQYLHGW502
CD-ROM........................ 1 pc. 
(Operating Instructions etc.)
Order No. PSQX3487ZCD
 Installation/Troubleshooting - 1 pc.
 Warranty - 1 pc. 
						

							9 [For assistance, please call: 1-800-272-7033]Operating Instructions
Product
Introduction
1.3 Feature Locations
1.3.1 Front View
1.3.2 Rear View
POWER Indicator 
(see page 10)
WAN Indicator 
(see page 10)
PPPoE Indicator 
(see page 10)WIRELESS Indicator 
(see page 10)
LAN1-LAN4 Indicators 
(see page 10)
Diversity Antenna
The antenna rotates 100 degrees 
clockwise and counterclockwise, 
200 degrees in total.
DC IN Jack 
(see Installation/Troubleshooting)
LAN1-LAN4 Jacks 
(see Installation/Troubleshooting)
WAN Jack 
(see Installation/Troubleshooting)100 ˚
FACTORY DEFAULT RESET Button 
(see page 109)100 ˚ 
						

							Operating Instructions
10
1.3.3 Indicators
IndicatorsLight ColorDescription
POWER
Green
This product is turned on.
Red (Blinking)
There is a problem with this product.
Remove the AC cord from the outlet, and insert again.
Green 
(Blinking)
The firmware is damaged.
Download a firmware file (see page 31 - Installation/
Troubleshooting).
WA N
Green
This product is successfully connected to a modem or an 
Ethernet hub etc.
Green 
(Blinking)
This product is connected and sending or receiving data.
LAN1—LAN4
Green
This product is successfully connected to a PC or Ethernet 
hub.
Green 
(Blinking)
This product is sending or receiving data.
WIRELESS
Green
This product is successfully connected to a wireless device.
Green 
(Blinking)
This product is sending or receiving data in a wireless LAN.
Orange
This product is not connected to a wireless device.
No light
The communication mode is set to disabled, and the wireless 
LAN is not being used. (see page 
47)
PPPoE
Green 
(Blinking)
PPPoE connection is in progress.
Green
PPPoE connection is complete.
Orange
A PPPoE authentication error has occurred.