Panasonic Network Camera Wv Sud638 Operating Instructions
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![Page 205
SymptomCause/solutionReference pagesThe image is not being
refreshed.• Depending on the version of your browser, there
might be difficulties refreshing the picture, etc.Important
Information• Depending on the traffic of the network or the
concentration of access to the camera, there might
be difficulties displaying the camera picture.
Request the camera picture using the web browser
such as by pressing the [F5] key, etc.-No image is displayed (or too
dark).• Is the brightness setting set at an...](http://img.usermanuals.tech/thumb/58/72261/w64_wv-sud638_oi_d-204.png "Page 205
SymptomCause/solutionReference pagesThe image is not being
refreshed.• Depending on the version of your browser, there
might be difficulties refreshing the picture, etc.Important
Information• Depending on the traffic of the network or the
concentration of access to the camera, there might
be difficulties displaying the camera picture.
Request the camera picture using the web browser
such as by pressing the [F5] key, etc.-No image is displayed (or too
dark).• Is the brightness setting set at an...")
![Page 206
SymptomCause/solutionReference pagesShortcut icon of the camera is
not displayed on “Network” of
the PC.• Is the Windows component of UPnP added?
Add the component to the PC in use.139Images are not displayed or
not refreshed smoothly.• Delete temporary internet files as follows.
1. Select “Internet Options...” under “Tools” on the
menu bar of Internet Explorer. The “Internet
Options” window will be displayed.
2. Click the [Delete Files...] button in the
“Temporary Internet Files” section on the...](http://img.usermanuals.tech/thumb/58/72261/w64_wv-sud638_oi_d-205.png "Page 206
SymptomCause/solutionReference pagesShortcut icon of the camera is
not displayed on “Network” of
the PC.• Is the Windows component of UPnP added?
Add the component to the PC in use.139Images are not displayed or
not refreshed smoothly.• Delete temporary internet files as follows.
1. Select “Internet Options...” under “Tools” on the
menu bar of Internet Explorer. The “Internet
Options” window will be displayed.
2. Click the [Delete Files...] button in the
“Temporary Internet Files” section on the...")
![Page 207
SymptomCause/solutionReference pagesA black object (wiper) is
visible in the “Live” page.• Click the [ Execute] button of “Position refresh ” in the
[Default reset] tab of the “Maintenance” page. By
performing a position refresh, the wiper will go back
to its initial position.
If repeatedly performing position refresh does not
improve the situation, there may be a problem with
the wiper. Contact the dealer for assistance.-Operating Instructions207
18 Troubleshooting](http://img.usermanuals.tech/thumb/58/72261/w64_wv-sud638_oi_d-206.png "Page 207
SymptomCause/solutionReference pagesA black object (wiper) is
visible in the “Live” page.• Click the [ Execute] button of “Position refresh ” in the
[Default reset] tab of the “Maintenance” page. By
performing a position refresh, the wiper will go back
to its initial position.
If repeatedly performing position refresh does not
improve the situation, there may be a problem with
the wiper. Contact the dealer for assistance.-Operating Instructions207
18 Troubleshooting")
![Page 209
SymptomCause/solutionReference pagesThe following message is
displayed on the information
bar.
“This site might require the
following ActiveX control
'nwcv4Ssetup.exe' from
'Panasonic System Networks
Co.,Ltd.'. Click here to
install...” (Internet Explorer 8)• Click the information bar and select “Install
ActiveX Control”.
The “Security Warning ” window will be displayed.
Click the [Install] button on the displayed
“Security Warning” window.-The following message is
displayed on the...](http://img.usermanuals.tech/thumb/58/72261/w64_wv-sud638_oi_d-208.png "Page 209
SymptomCause/solutionReference pagesThe following message is
displayed on the information
bar.
“This site might require the
following ActiveX control
'nwcv4Ssetup.exe' from
'Panasonic System Networks
Co.,Ltd.'. Click here to
install...” (Internet Explorer 8)• Click the information bar and select “Install
ActiveX Control”.
The “Security Warning ” window will be displayed.
Click the [Install] button on the displayed
“Security Warning” window.-The following message is
displayed on the...")
For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca For Europe and other countries: http://www.panasonic.com Importers name and address to follow EU rules: Panasonic Testing CentrePanasonic Marketing Europe GmbHWinsbergring 15, 22525 Hamburg, Germany © Panasonic System Networks Co., Ltd. 2016PGQP2241XA C0816-2096