Panasonic Projector PT-DZ16KU User Manual

							Chapter 5 Maintenance — Troubleshooting
ENGLISH - 151
Attention
 fIf problems persist even after checking the preceding points, consult your dealer .   
						

							Chapter 5 Maintenance — Self-diagnosis display
152 - ENGLISH
Self-diagnosis display
The projector has a self-diagnosis display on its side to show errors or warnings automatically. (x   page   30)
In the following cases, the self-diagnosis display is flipped upside down.
 f When [COOLING CONDITION] ( x

  page   96) is set to [AUTO], and the automatically recognized result displayed in [COOLING 
CONDITION] on the [STATUS] screen is [AUTO - CEILING].
 f When [COOLING CONDITION] ( x

  page   96) is set to [CEILING SETTING].
Self-diagnosis display Details Measure
U04 Air filter clog
 fClean the air filter unit.
U

11 Intake temperature warning
 fThe operating environment temperature is too 
high.
U12 Optical module temperature warning
U13 Lamp surrounding temperature warning
 fThe operating environment temperature is too 
high, or the air exhaust port might be blocked.
U14 Low temperature warning
 fThe operating environment temperature is too low

.
U21 Intake temperature error
 fThe operating environment temperature is too 
high.
U22 Optical module temperature error
U23 Lamp surrounding temperature error
 fThe operating environment temperature is too 
high, or the air exhaust port might be blocked.
U24 Low temperature error
 fThe operating environment temperature is too low

.
U30 Installation angle error
 fUse the projector at an angle not exceeding ±15° 
from the horizontal plane.
U35 Non-compatible lamp warning
 fThe lamp unit for portrait mode is attached. 
Replace the lamp unit with one compatible with the 
projector

.
U41 Lamp 1 runtime warning
 fIt is time to replace the lamp unit. Replace the 
lamp unit.
U42
Lamp 2 runtime warning
U43 Lamp 3 runtime warning
U44 Lamp 4 runtime warning
U51 Lamp 1 error
 fFailed to light the lamp. 

Turn the power on again 
after the lamp is cooled. If the lamp still does not 
light, consult your dealer.
U52
Lamp 2 error
U53 Lamp 3 error
U54 Lamp 4 error
U61 Lamp 1 runtime has exceeded 3
  000 hours
 fIt is past the time to replace the lamp unit. Replace 
the lamp unit immediately

.
U62
Lamp 2 runtime has exceeded 3
  000 hours
U63 Lamp 3 runtime has exceeded 3
  000 hours
U64 Lamp 4 runtime has exceeded 3
  000 hours
U71 Lamp 1 not installed
 fAttach the lamp unit.
U72
Lamp 2 not installed
U73 Lamp 3 not installed
U74 Lamp 4 not installed
U76 Air filter unit not installed
 fAttach the air filter unit.
U78 Clog sensor error
 fClean or replace the air filter unit. ( x

  page   143)
U81 Low AC voltage warning (below 170
  V)
 fThe input supply voltage is low

. Use electric 
wiring that can sufficiently withstand the power 
consumption of the projector.
H01 Battery replacement for the internal clock
 fBattery replacement is required. Consult your 
dealer

.
H 11 Intake temperature sensor not present
 fIf the display does not clear after switching the 
main power of

f and on, consult your dealer.
H12
Optical module temperature sensor not present
H13 Lamp surrounding temperature sensor not present
H18 Clog sensor not present
F00 Liquid cooling pump R warning
 fIf the display does not clear after switching the 
main power of

f and on, consult your dealer.
F01
Liquid cooling pump G warning
F02 Liquid cooling pump B warning
F 11 Shutter error
F12 Dynamic iris error
F13 Air filter unit error
F15 Luminance sensor error
F16 Angle sensor error   
						

							Chapter 5 Maintenance — Self-diagnosis display
ENGLISH - 153
Self-diagnosis displayDetails Measure
F41 Lamp 1 memory error
 fThe lamp unit is broken. Consult your dealer

.
F42
Lamp 2 memory error
F43 Lamp 3 memory error
F44 Lamp 4 memory error
F50 Exhaust fan 1 warning
 fIf the display does not clear after switching the 
main power of

f and on, consult your dealer.
F51
Exhaust fan 2 warning
F52 Exhaust fan 3 warning
F53 Exhaust fan 4 warning
F54 Intake fan 1 warning
F55 Intake fan 2 warning
F56 Lamp 1 fan warning
F57 Lamp 2 fan warning
F58 Lamp 3 fan warning
F59 Lamp 4 fan warning
F61 Lamp 1 power supply communication error
F62 Lamp 2 power supply communication error
F63 Lamp 3 power supply communication error
F64 Lamp 4 power supply communication error
F70 Lamp 1 power supply fan warning
F71 Lamp 2 power supply fan warning
F72 Power supply fan warning
F73 Signal fan warning
F74 Lamp 1/2 relay fan warning
F75 Lamp 3/4 relay fan warning
F76 Color prism fan 1 warning
F77 Color prism fan 2 warning
F78 Color prism fan 3 warning
F91 FPGA1/2 configuration error
 fIf the display does not clear after switching the 
main power of

f and on, consult your dealer.
F92
FPGA3 configuration error
F96 Lens mounter error
F97 Geometric adjustment board communication error
F98 Geometric adjustment board communication error
F99 Internal error
FE0 Internal error
FE1 Exhaust fan 1 error
FE2 Exhaust fan 2 error
FE3 Exhaust fan 3 error
FE4 Exhaust fan 4 error
FE5 Intake fan 1 error
FE6 Intake fan 2 error
FE7 Lamp 1 fan error
FE8 Lamp 2 fan error
FE9 Lamp 3 fan error
FF0 Lamp 4 fan error
FF1 Lamp 1/2 power supply fan error
FF2 Lamp 3/4 power supply fan error
FF3 Power supply fan error
FF4 Signal fan error
FF5 Lamp 1/2 relay fan error
FF6 Lamp 3/4 relay fan error
FF7 Color prism fan 1 error
FF8 Color prism fan 2 error
FF9 Color prism fan 3 error
FJ0 Liquid cooling pump R error
FJ1 Liquid cooling pump G error
FJ2 Liquid cooling pump B error   
						

							Chapter 5 Maintenance — Self-diagnosis display
154 - ENGLISH
Note
 fThe self-diagnosis display and the details of the malfunction may vary .   
						

							ENGLISH - 155
Chapter 6 Appendix
This chapter describes specifications and after-sales service for the projector.  
						

							Chapter 6 Appendix — Technical information
156 - ENGLISH
Technical information
PJLink protocol
The network function of this projector supports the PJLink class 1, and the PJLink protocol can be used to perform projector setting and 
projector status query operations from a computer.
Control commands
The following table lists the PJLink protocol commands that can be used to control the projector.
 fx characters in tables are non-specific characters.
Command Control details Parameter / return string Remark
POWR Power supply control 0
Standby
1 Power on
POWR? Power supply status 
query 0
Standby
1 Power on
2 Preparing for switching off the projector
3 Warm-up
INPT Input selection 11
RGB1
12 RGB2
21 VIDEO
INPT? Input selection query 31
DVI
- D
32 HDMI
33 SDI
AVMT Shutter control 30Shutter function off (shutter open)
AVMT? Shutter status query 31 Shutter function on (shutter closed)
ERST? Error status query xxxxxx1st byte
Indicates fan errors, and returns 
0 - 2.
 f
0 = No error is 
detected
 f1 = W

arning
 f2 = Error
2nd byte
Indicates lamp errors, and returns 
0 - 2.
3rd byte Indicates temperature errors, and 
returns 0 - 2.
4th byte Returns 0 or 2
5th byte Indicates filter errors, and returns 
0 - 2.
6th byte Indicates other errors, and returns 
0 - 2.
LAMP? Lamp status query xxxxxxxxxxxxxxxxxxxxxxxx1st number (1 - 5 digits): Lamp 1 runtime
2nd number: 0 = Lamp 1 of

f, 1 = Lamp 1 on
3rd number (1 - 5 digits): Lamp 2 runtime
4th number: 0 = Lamp 2 off, 1 = Lamp 2 on
5th number (1 - 5 digits): Lamp 3 runtime
6th number: 0 = Lamp 3 off, 1 = Lamp 3 on
7th number (1 - 5 digits): Lamp 4 runtime
8th number: 0 = Lamp 4 off, 1 = Lamp 4 on
INST? Input selection list query 11 12 21 31 32 33 ―
NAME? Projector name query xxxxxReturns the name set in [PROJECTOR NAME] of [NETWORK 
SETUP].
INF1? Manufacturer name 
query Panasonic
Returns manufacturer name.
INF2? Model name query DZ16K Returns model name.
INF0? Other information 
queries xxxxx
Returns information such as version number.
CLSS? Class information query 1 Returns class for PJLink.  
						

							Chapter 6 Appendix — Technical information
ENGLISH - 157
PJLink security authentication
The password used for PJLink is the same as that of the password set for web control.
When using the projector without security authentication, do not set a password for web control.
 fFor specifications related to PJLink, refer to the website of Japan Business Machine and Information System Industries  Association.
URL

 http://pjlink.jbmia.or.jp/english/
Using Art-Net function
Since the network function of the projector supports the Art-Net function, you can control the projector settings with the DMX controller and 
application software using the Art-Net protocol.
Channel definition
The following table lists the channel definitions used for controlling the projector with the  Art-Net function.
ChannelControl details PerformanceParameter Remark
1 Shutter control SHUTTER:OPEN
0
- 63―
No operation 64
- 191
SHUTTER:CLOSE 192
- 255
2 Input selection No operation
0
- 7
―
RGB1
8
- 15
RGB2 16
- 23
VIDEO 24
- 31
DVI
- D32
- 39
HDMI 40
- 47
SDI 48
- 55
No operation 56
- 127
Execute P IN P, USER1 128
- 135
Execute P IN P, USER2 136
- 143
Execute P IN P, USER3 144
- 151
No operation 152
- 255
3 Lens function selection No operation
0
- 15―
Lens H shift 16
- 31Operate together with “Lens 
adjustment” of channel 4.
Lens V shift
32
- 47
Lens focus 48
- 63
Lens zoom 64
- 79
Move to the home position 80
- 95Operate together with “Execute 
command action” of channel 4.
No operation 96
- 255―
4 Lens control Lens 
adjustment
(
-) High speed 0
- 31
―
(
-) Low speed 32
- 63
(
-) Fine 
adjustment 64
- 95
Adjustment stop 96
- 127
Lens 
adjustment (+) Fine 
adjustment
128
- 159
(+) Low speed 160
- 191
(+) High speed 192
- 223
Execute command action 224
- 255
5 Power supply control Standby
0
- 63 ―
No operation 64
- 191
Power on 192
- 255
6 Light volume adjustment 100
 
% 0
Can be set in 256 steps between 
100
  % and 0   %.
…
…
0
 
% 255
7 Lock Operation not available 0
- 127 When “Operation not available” 
is set, operations of all channels 
become unacceptable.
Operation available
128
- 255  
						

							Chapter 6 Appendix — Technical information
158 - ENGLISH
ChannelControl details PerformanceParameter Remark
8 Fade-in time setting 0.0s
0
- 15
Operate together with channel 1.
0.5s
16
- 31
1.0s 32
- 47
1.5s 48
- 63
2.0s 64
- 79
2.5s 80
- 95
3.0s 96
- 111
3.5s 112
- 127
4.0s 128
- 143
5.0s 144
- 159
7.0s 160
- 175
10.0s 176
- 191
No operation 192
- 255―
9 Fade-out time setting 0.0s
0
- 15Operate together with channel 1.
0.5s
16
- 31
1.0s 32
- 47
1.5s 48
- 63
2.0s 64
- 79
2.5s 80
- 95
3.0s 96
- 111
3.5s 112
- 127
4.0s 128
- 143
5.0s 144
- 159
7.0s 160
- 175
10.0s 176
- 191
No operation 192
- 255―
10 No operation ―― ―
11 Geometric adjustment OFF
0
- 15―
KEYSTONE
16
- 31
CURVED 32
- 47
No operation 48
- 95
CORNER CORRECTION 96
- 111
No operation 112
- 255
Note
 fIf the projector is operated with the remote control or on the control panel, or by the control command while controlling the projector using 
the 
Art-Net function, the setting of the DMX controller and the computer application may be dif ferent from the projector status. To reflect the 
controls of all channels to the projector in that case, set “Lock” of channel 7 to “Operation not available” and then set back to “Operation 
available”.
Control commands via LAN
When web control administrator rights password is set (Protect mode)
Connecting
1)  
Obtain the IP
  address and port number (Initial set value = 1024) of the projector and request for a 
connection to the projector.
 f You can obtain both the IP address and the port number from the menu screen of the projector.
IP address
Obtain from the main menu → [NETWORK] → [NETWORK STATUS]
Port number Obtain from the main menu → [NETWORK] → [NETWORK CONTROL]  → [COMMAND PORT]
2) Check the response from the projector.  
						

							Chapter 6 Appendix — Technical information
ENGLISH - 159
Data section Blank Mode BlankRandom number sectionTermination 
symbol
Command  example “NTCONTROL”
(ASCII string) ‘ ’
0x20 ‘1’
0x31 ‘ ’
0x20 “zzzzzzzz”
(ASCII code hex number) (CR)
0x0d
Data length 9
  bytes 1
  byte 1   byte 1   byte8
  bytes1
  byte
 fMode: 1 = Protect mode
3) Generate a 32 ‑ byte hash value from the following data using MD5 algorithm.
 f“xxxxxx:yyyyy:zzzzzzzz”
xxxxxx Administrator rights user name for the web control (default user name is “admin1”)
yyyyy Password of above administrator rights user (default password is “panasonic”)
zzzzzzzz 8-byte random number obtained in Step  2)
Command transmission method
Transmit using the following command formats.
 rTransmitted data
Header Data sectionTermination 
symbol
Command  example Hash value
(Refer to “Connecting” above) ‘0’
0x30 ‘0’
0x30 Control command
(ASCII string) (CR)
0x0d
Data length 32
 
bytes 1
  byte 1   byteUndefined length 1
  byte
 rReceived data
Header Data sectionTermination 
symbol
Command  example ‘0’
0x30 ‘0’
0x30 Control command
(ASCII string) (CR)
0x0d
Data length 1
 
byte 1
  byte Undefined length 1
  byte
 rError response
String DetailsTermination 
symbol
Message “ERR1” Undefined control command
(CR)
0x0d
“ERR2” Out of parameter range
“ERR3” Busy state or no-acceptable period
“ERR4” Timeout or no-acceptable period
“ERR5” Wrong data length
“ERRA” Password mismatch
Data length 4
  bytes ―1
  byte
When web control administrator rights password is not set (Non‑protect mode)
Connecting
1)  
Obtain the IP
  address and port number (Initial set value = 1024) of the projector and request for a 
connection to the projector.
 f You can obtain both the IP address and the port number from the menu screen of the projector.
IP address
Obtain from the main menu → [NETWORK] → [NETWORK STATUS]
Port number Obtain from the main menu → [NETWORK] → [NETWORK CONTROL]  → [COMMAND PORT]
2) Check the response from the projector.  
						

							Chapter 6 Appendix — Technical information
160 - ENGLISH
Data sectionBlankModeTermination 
symbol
Command  example “NTCONTROL”
(ASCII string) ‘ ’
0x20 ‘0’
0x30 (CR)
0x0d
Data length 9
  bytes 1
  byte1
  byte1
  byte
 fMode: 0 = Non-protect mode
Command transmission method
Transmit using the following command formats.
 rTransmitted data
Header Data sectionTermination 
symbol
Command  example ‘0’
0x30 ‘0’
0x30 Control command
(ASCII string) (CR)
0x0d
Data length 1
 
byte 1
  byte Undefined length 1
  byte
 rReceived data
Header Data sectionTermination 
symbol
Command  example ‘0’
0x30 ‘0’
0x30 Control command
(ASCII string) (CR)
0x0d
Data length 1
 
byte 1
  byte Undefined length 1
  byte
 rError response
String DetailsTermination 
symbol
Message “ERR1” Undefined control command
(CR)
0x0d
“ERR2” Out of parameter range
“ERR3” Busy state or no-acceptable period
“ERR4” Timeout or no-acceptable period
“ERR5” Wrong data length
“ERRA” Password mismatch
Data length 4
  bytes ―1
  byte