Pcs Phone Samsung I500 User Guide

							Section 2: Understanding Your Phone
2R: Troubleshooting 178
5.Place the device back in the cradle and press the HotSync button.
6.After a successful HotSync®, install your third party applications one 
at a time from the backup menu copied to the desktop using the 
Palm Installer.
Palm OS® Applications
Question: Can I use my i500 to dial into my corporate RAS/email/VPN/
Fax Machine?
Answer: No. The design of the PCS Vision network only allows you to 
dial the data connection for PCS Vision at #777. Once connected, you 
have access to the Internet via TCP/IP networking. If supported by your 
software, you can access VPN/email servers, etc by connecting to their 
hostname or IP address. Since the i500 is 3G enabled, it does not support 
third party dial up connections like previous versions of PDA phones.
Question: Will my existing Palm OS® Applications work with my i500?
Answer: Yes. Most Palm OS® applications work without any problems.
Question: Can I use my Palm OS® applications and talk on the phone at 
the same time?
Answer: Yes. You can use the speaker phone or optional headset to talk 
on the phone while working on your i500.
Question: Can I install multiple conduit applications like PocketMirror, 
Intellisync, etc?
Answer: No. More than one conduit can cause system lockups and other 
problems. Select one preferred conduit application and install. If you 
decide later that you would like a different conduit application, remove 
the Palm
TM Desktop application and delete all the subdirectories, then 
reinstall along with the desired conduit application. 
						

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Using your i500 with the PCS Business Connection 
Palm OS Client
Problem: If you boot your system up with the i500 cradle connected AND 
an active BizConn sync in progress, you may be intermittently left in a 
state in which nothing happens when you press the HotSync button.
Resolution: Remove the handset from the cradle and reboot the system; 
do not put handset in cradle during the boot process. Intermittently, if 
you plug in the USB cable from the cradle into a booted system while the 
BizConn client is actively syncing, the device may not be properly 
recognized and register as a yellow-banged USB device in the Device Mgr. 
Attempts to manually reinstall the driver fail. 
Resolutions: 
a.) Remove the handset from the cradle, plug the USB cable into a 
different port and replace the handset. If you DO NOT have multiple USB 
ports available, go to “b.”.
b.) Un-install yellow-banged device, unplug the USB cable from system, 
remove handset from the cradle, shutdown system, plug USB cable back 
in, replace handset after system fully boots.
Battery
Question: What is the battery life of my i500?
Answer: Your i500 has two batteries installed. An internal battery and an 
external battery. The internal battery keeps all your stored data from 
being lost when the external battery becomes fully discharged. The data 
can be saved for a total of 15 hours. If the external battery is not 
re-charged or another full battery connected within the 15 hours, the 
data will be permanently lost. The external battery provides 
approximately 2.5 hours of continuous digital talk time (1 hour in 
analog) or approximately 96 hours of continuous digital standby time 
(14 hours in analog). When the battery reaches 5% of its capacity, the 
battery icon blinks and there is approximately two minutes of talk time 
left. The phone also sounds an audible alert every 30 seconds and then 
powers down. 
						

							Section 3
Using PCS Service Features 180
Section 3
Using PCS
Service Features 
						

							Section 3: Using PCS Service Features
3A: The Basics 181
Section 3A
PCS Service Features:
The Basics
In This Section

Using Voicemail

Text Messaging

Using Caller ID

Responding to Call Waiting

Three-Way Calling

Forwarding Your Calls
ow that you’ve mastered your phone’s fundamentals, it’s time to 
explore the calling features that enhance your PCS Service.
N 
						

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3A: The Basics 182
Using Voicemail
Setting Up Voicemail
Tip: When you are roaming off the Sprint NationwidePCS Network, you 
may not receive notification of new voicemail messages. It is 
recommended that you periodically check your voicemail by dialing 1 + 
area code + your phone Number.
The first thing you’ll want to do after activating your phone is set up your 
voicemail. The voicemail option allows others to leave messages when 
your phone is turned OFF, you are out of your coverage area, when you 
choose not to answer a call, or when there is no signal. To set up your 
Voicemail, see Setting Up Your Voicemail on page 11.
Knowing When You Have Messages
There are several different ways your phone alerts you of new messages:

By displaying a message on the screen.

By playing an assigned ringer type.

By a blinking red LED.

By displaying   at the top of your screen for voicemail messages 
or page/text messages.
If a text message is too long, you can use the scroll bars to move to the 
next page.
New Voicemail Message Alerts
When you receive a new voicemail message, your phone alerts you and 
displays the following options. To select an option, tap it on the screen.

Ta l k - Tap the Ta l k button to play the voicemail.

Cancel - Tap the Cancel button to clear the voicemail indicator. 
						

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3A: The Basics 183
Retrieving Your Voicemail Messages
Tip: To access your voicemail, you can also press and hold  .
You can review your messages directly from your phone or from any 
other touch-tone phone. Voicemail messages are saved on the network, 
so they are accessible anywhere.
Note: You are charged for airtime minutes when you are accessing your voicemail.
Using the Menu Keys on Your Phone to Access Your Messages:
1.
From the phone main menu, tap the Menu Launcher 
2.Select Messages and tap Voicemail.
3.The Voicemail screen is displayed.
4.Tap Listen.
5.The phone automatically dials your voicemail box.
6.Enter your pass code.
Note: If this is the first time you have accessed your voicemail, the system 
will prompt you to setup your mail box before listening to any new 
messages. Follow the instructions given to setup your mail box.
Using a Phone Other Than Your Phone to Access Your Messages:
1.
Dial your phone number.
2.When your voicemail box answers, press  .
3.Enter your pass code. 
						

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3A: The Basics 184
Clearing the Voicemail Message Icon
Your phone may temporarily continue to display the icon after you have 
checked your voicemail messages.
To clear the icon from the display screen:
1.Tap the Voicemail icon on the top of the phone main screen.
2.The Messages screen is displayed. Tap Voicemail from the 
message list.
3.Tap the Reset button.
Te x t  M e s s a g i n g
Text messaging allows you to stay connected to friends, family, and 
co-workers 24 hours a day with always-on text capabilities anywhere on 
the enhanced Sprint Nationwide PCS Network. New text messages can be 
received anywhere at anytime while you are located in the Sprint 
Nationwide PCS Network.
Deleting All Messages
To delete all messages:
1.Tap   to view the Application menu.
2.Tap  for Messages.
3.Tap Page/Text from the drop down menu.
4.Press   and select Delete All.
5.Tap Ye s to confirm the deletion.
6.Tap Done to exit.
Signing Up for Updates
With Updates, you can have news and information sent directly to your 
PCS Phone at the times you choose.
To select the information you want to send to your PCS Phone:
1.From your computer, log on to the Internet.
2.Go to the site from which you want to receive information. A few of 
the sites you can visit are America Online®, Yahoo!®, MSN® and 
eBay®. (The location where you request updates within each site will 
vary.) 
						

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3A: The Basics 185
3.Where indicated on the site, input your 10-digit PCS Phone Number 
followed by “@messaging.sprintpcs.com.” For example: 
[email protected].
Upon completing the registration process, you should begin receiving 
updates on your PCS Phone as requested.
Viewing Pictures
A picture URL can be sent using text messaging. The URL can be 
extracted from the message and then displayed in the Web browser. 
Note: You must have a PCS Vision account to view the image.
To view the image:
1.Tap   to view the Application menu.
2.Tap  for Messages.
3.Tap the desired message from the list that contains the image. The 
message will say “You have a picture! Click GO to view.”
4.Tap   and select Extract Info.
5.Tap the Launch button to view the image in the Web browser.
Using Caller ID
Caller ID lets you know who’s calling by displaying the number of the 
person calling when your phone rings. Similarly, if you call someone 
who has this feature, your phone number displays on their phone. If the 
caller’s name and number are already stored in your Internal Phone 
Book, the corresponding name appears with the number. 
To block your phone number from being displayed for a specific 
outgoing call:
1.Tap .
2.Enter the number you want to call.
3.Press  (if Roaming press  first).
To permanently block your number, call PCS Customer Solutions. 
						

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Responding to Call Waiting
Tip: For those calls where you don’t want to be interrupted, you can 
temporarily disable call waiting by pressing   before placing 
your call. Call Waiting is automatically reactivated once you end the call.
You can answer an incoming call while on an existing call. If you are on 
an existing call and another call is received, a tone is heard and a call 
waiting message is displayed on the screen. If the caller is stored in the 
address book, their name is also displayed.
Answering a Waiting Call
1.
Tap the   button. The phone connects to the other call while 
placing the existing caller on hold.
2.Tap the   button again to switch back over to the original caller.
Three-Way Calling
Three way calling allows you to talk to two different people at the same 
time. When using this feature, normal airtime rates apply for each of the 
two calls. 
1.Enter the number you wish to call and tap  .
2.During the conversation, tap  .
3.Dial the second person.
4.Tap  . When the person answers, tap   again to connect all 
three parties.
If one of the people you called hangs up, you and the remaining caller 
stay connected. If you initiated the call and are the first one to hang up, 
all three calls are disconnected. 
						

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3A: The Basics 187
Forwarding Your Calls
Call Forwarding lets you to forward all your incoming calls to another 
phone number - even when your phone is turned off. You can still make 
calls from your phone with Call Forwarding activated. 
Note: You are charged a higher rate for calls you have forwarded. Contact Sprint for more information.
To Activate Call Forwarding: 
1.
Tap   
2.Enter the area code and phone number where the incoming calls are 
forwarded.
3.Tap  . A confirmation tone is heard that confirms the activation 
of Call Forwarding.
To Deactivate Call Forwarding:
1.
Press     
2.Press  . A confirmation tone is heard that confirms the 
deactivation of Call Forwarding.