Philips 166v3lab User Manual
Have a look at the manual Philips 166v3lab User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 619 Philips manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
29 7. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center ASC Consumer care number Belarus NA IBA +375 17 217 3386 Bulgaria NA LAN Ser vice +359 2 960 2360 Croatia NA Renoprom +385 1 333 0974 Estonia NA FUJITSU +372 6519900 Latvia NA “Ser viceNet LV” Ltd. +371 7460399 Lithuania NA UAB "Ser vicenet" +370 7400088 Romania NA Blue Ridge Intl. +40 21 2101969 Serbia & MontenegroNA Kim Tec d.o.o. +381 11 20 70 684 Slovenia NA PC H.and +386 1 530 08 24 UkraineNA Comel +380 562320045 NA Topaz-Ser vice Company +38 044 245 73 31 RussiaNA CPS +7 (495) 645 6746 (for repair) NA CEEE Par tners +7 (495) 645 3010 (for sales) Slovakia NA Datalan Ser vice +421 2 49207155 Turkey NA Techpro +90 212 444 4 832 Czech Rep. NA Asuppor t 800 100 697 Hungar yNA Serware +36 1 2426331 NA Profi Ser vice +36 1 814 8080 Contact Information for LATIN AMERICA region: Country Call center Consumer care number Brazil Vermont 0800-7254101 Argentina 0800 3330 856 Contact Information for China: China Consumer care number : 4008 800 008 Contact Information for NORTH AMERICA : Country Call center ASC Consumer care number U.S.A. TOS Teleplan (877) 835-1838 Canada Supercom Supercom (800)479-6696
30 7. Customer care and warranty Contact Information for APMEA region: Country Call center ASC Consumer care number Australia NA AGOS NETWORK PTY LTD 1300 360 386 New Zealand NA Visual Group Ltd. 0800 657447 Hong Kong / MacauNA Smar t Pixels Technology Ltd.Hong Kong:Tel: +852 2619 9639 Macau:Tel: (853)-0800-987 India NA REDINGTON INDIA LTDTel: 1 800 425 6396 SMS: PHILIPS to 56677 Indonesia NA PT. Gadingsari elektronika PrimaTel: 62 21 75909053, 75909056, 7511530 South Korea NA PCS One Korea Ltd. 080-600-6600 Malaysia NAAfter Market Solutions (CE) Sdn Bhd603 7953 3370 Pakistan NA Philips Consumer Ser vice (9221) 2737411-16 Singapore NAPhilips Electronics Singapore Pte Ltd (Philips Consumer Care Center)(65) 6882 3999 TaiwanPCCW Teleser vices Taiwan FETEC .CO 0800-231-099 Thailand NA Axis Computer System Co., Ltd. (662) 934-5498 South Africa NA Sylvara Technologies Pty Ltd 086 0000 888 United Arab EmiratesNA AL SHAHD COMPUTER L.L.C 00971 4 2276525 Israel NA Eastronics LTD 1-800-567000 Vietnam NAFPT Ser vice Informatic Company Ltd.+84 8 38248007 Ho Chi Minh City +84 5113.562666 Danang City +84 5113.562666 Can tho Province Philippines NA Glee Electronics, Inc. (02) 633-4533 to 34, (02) 637-6559 to 60 Sri Lanka NAno distributor and/or ser vice provider currently Bangladesh NADistributor : Computer Source Ltd (warranty buy-out)880-2-9141747, 9127592 880-2-8128848 / 52 Nepal NADistributor : Syakar Co. Ltd (warranty buy-out)977-1-4222395 Cambodia NADistributor : Neat Technology Pte Ltd (Singapore) (warranty buy-out)855-023-999992
31 8. Troubleshooting & FAQs 8. Troubleshooting & FAQs 8.1 Troubleshooting This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer ser vice representative. Common Problems No Picture (Power LED not lit) vMake sure the power cord is plugged into the power outlet and into the back of the monitor. vFirst, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position. No Picture (Power LED is White) vMake sure the computer is turned on. vMake sure the signal cable is properly connected to your computer. vMake sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable. vThe Energy Saving feature may be activated Screen says Attention Check cable connection vMake sure the monitor cable is properly connected to your computer. (Also refer to the Quick Star t Guide). vCheck to see if the monitor cable has bent pins. vMake sure the computer is turned on. AUTO button doesn't function vThe auto function is applicable only in VGA-Analog mode. If the result is not satisfactor y, you can do manual adjustments via the OSD menu. Note The Auto Function is not applicable in DVI- Digital mode as it is not necessar y. Visible signs of smoke or sparks vDo not perform any troubleshooting steps vDisconnect the monitor from mains power source immediately for safety vContact with Philips customer ser vice representative immediately. Imaging Problems Image is not centered vAdjust the image position using the “Auto” function in OSD Main Controls. vAdjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image vibrates on the screen vCheck that the signal cable is properly securely connected to the graphics board or PC . Vertical flicker appears vAdjust the image using the “Auto” function in OSD Main Controls. vEliminate the ver tical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Horizontal flicker appears vAdjust the image using the “Auto” function in OSD Main Controls.
32 8. Troubleshooting & FAQs vEliminate the ver tical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image appears blurred, indistinct or too dark vAdjust the contrast and brightness on On-Screen Display. An "after-image", "burn-in" or "ghost image" remains after the power has been turned off. vUninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off. vAlways activate a moving screen saver program when you leave your monitor unattended. vAlways activate a periodic screen refresh application if your LCD monitor will display unchanging static content. vSevere” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Image appears distorted. Text is fuzzy or blurred. vSet the PC’s display resolution to the same mode as monitor’s recommended screen native resolution. Green, red, blue, dark, and white dots appears on the screen vThe remaining dots are normal characteristic of the liquid cr ystal used in today’s technology, Please refer the pixel policy for more detail. The "power on" light is too strong and is disturbing vYou can adjust “power on” light using the power LED Setup in OSD main Controls. For fur ther assistance, refer to the Consumer Information Centers list and contact Philips customer ser vice representative. 8.2 General FAQs Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'? Ans.: Recommended resolution for this monitor : 1366 x 768 @ 60 Hz. vUnplug all cables, then connect your PC to the monitor that you used previously. vIn the Windows Star t Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1366 x 768 pixels. vOpen 'Advanced Proper ties' and set the Refresh Rate to 60 Hz, then click OK. vRestar t your computer and repeat step 2 and 3 to verify that your PC is set at 1366 x 768 @ 60 Hz. vShut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor. vTurn on your monitor and then turn on your PC . Q2: What is the recommended refresh rate for LCD monitor? Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance. Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)? Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers. Your computer may ask you for monitor
33 8. Troubleshooting & FAQs drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to inser t the ( companion CD-ROM) included in this package. Monitor drivers (.inf and .icm files) will be installed automatically. Q4: How do I adjust the resolution? Ans.: Your video card/graphic driver and monitor together determine the available resolutions. You can select the desired resolution under Windows ® Control Panel with the "Display proper ties". Q5: What if I get lost when I am making monitor adjustments via OSD? Ans.: Simply press the OK button, then select 'Reset' to recall all of the original factor y settings. Q6: Is the LCD screen resistant to scratches? Ans.: In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions. Q7: How should I clean the LCD surface? Ans.: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc. Q8: Can I change the color setting of my monitor? Ans.: Yes, you can change your color setting through OSD control as the following procedures, vPress "OK" to show the OSD (On Screen Display) menu vPress "Down Arrow" to select the option "Color" then press "OK" to enter color setting, there are three settings as below. 1.Color Temperature; The two settings are 6500K and 9300K. With settings in the 6500K range the panel appears "warm, with a red-white color tone", while a 9300K temperature yields "cool, bluewhite toning". 2.sRGB; this is a standard setting for ensuring correct exchange of colors between different device (e.g. digital cameras, monitors, printers, scanners, etc) 3.User Define; the user can choose his/ her preference color setting by adjusting red, green blue color. Note A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K. Q9: Can I connect my LCD monitor to any PC, workstation or Mac? Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information. Q10: Are Philips LCD monitors Plug-and- Play? Ans.: Yes, the monitors are Plug-and-Play compatible with Windows 7/Vista/XP/NT, Mac OSX, Linux Q11: What is Image Sticking, or Image Burn-in, or After Image, or Ghost Image in LCD panels? Ans.: Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after- imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "atter-imaging" or "ghost
34 8. Troubleshooting & FAQs imaging" will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content. Warning Severe"burn-in" or "after-image" or "ghost image" symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Q12: Why is my Display not showing sharp text, and is displaying jagged characters? Ans.: Your LCD monitor works best at its native resolution of 1366 x 768 @ 60 Hz. For best display, please use this resolution.
2011 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice. Version: M3166V1T