Philips 19pfl3403d User Manual

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11. Troubleshooting
SymptomsPossible causeWhat should you do
No power or indicator light.The TV is not connected to the power.
1. Press POWER at the side of the TV, or press . on the remote control.
2. Ensure the AC power cord is connected tightly to the TV power connector and to the power socket outlet.
3. Remove the AC power cord from the power socket outlet, wait 60 seconds and reconnect the AC power cord.
4. Connect the TV to a different power socket outlet.
Error message on the screen with HDMI connection.HDCP authentication fail.
1. Ensure that your HDMI cable is certified.
2. Press SOURCE button on the remote control to switch to another source and then switch back to the HDMI source.
3. Reset the accessory device and the TV.  Turn on the TV  Select the HDMI channel Turn on the accessory device
4. While the TV and the accessory device are powered on, unplug either end of the HDMI cable and then reinsert the cable.
No sound is detected from the PC.Audio cable is not connected.1. Connect an audio cable to the PC AUDIO IN port on the TV.
2. Press SOURCE button on the remote control, and select the PC source.
TV does not respond to the remote control.Batteries are installed incorrectly, or low battery power.
1. Ensure the indicator light on the TV blinks when the remote control buttons are pressed.
2. Ensure that you are using the remote control supplied with the TV.
3. Ensure that the batteries of the remote control are inserted according to the illustration on the remote control and that the batteries do not need to be replaced. 
4. Remove the AC power cord from the power socket outlet, wait 60 seconds and reconnect the AC power cord.
The picture is distorted. It is stretched out, has short, fat, black bars on the side or top. Broadcast video format.
1. Press the FORMAT button on the remote control to select the best picture format. 
2. For some accessory devices, the picture format has to be set in the accessory device.
The picture is mostly red and green, or the picture is missing red when the TV is connected to an accessory device via component cables.
Insecure/incorrect connection.
1. Ensure all the connections are made according to the color code. 
2. Push the component cables all the way into the YPbPr sockets on the TV. 
No sound on the TV loudspeaker.
Volume level is set to zero.1. Increase the volume.
Sound is muted.2. Press MUTE button on the remote control.
Headphones are connected.3. Ensure the headphones are not plugged into the TV.
Audio cable is not connected.4. For AV connection, ensure that the Audio L/R cable is connected as described in Connect devices section. If you are using a component cable, ensure that you have not crossed the red audio cable with the red video cable.
Accessory device audio output setting is incorrect.5. For HDMI connections, some accessory devices have an HDMI audio output setting that must be turned on for HDMI to HDMI connections.
Bad picture quality with a coaxial connection.
Standard definition channels are not as clear as high definition channels.1. Connect the devices via component or HDMI cables.
No picture or sound.
Incorrect channel1. Ensure you have selected the correct channel.
Incomplete channel installation.
1. If the TV receives channels via an AV connection, set the TV to the correct source input.
2. If the TV is connected directly to the wall via a coaxial connection, perform the autoprogram again.
 
						

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11.1 Technical specifications
Model no.19PFL3403D
PICTURE/DISPLAY
Aspect Ratio16:9
Resolution1440 x 900p
Brightness300 cd/m2 (typ.)
Response Time (on/off)5ms (typ.)
Viewing Angles (V/H)160 by 160 (typ.)
SOUND ENHANCEMENT
Sound Output (RMS Watts)3W x 2
Sound ModeMono, Stereo, Incredible surround
EASE OF USE
Video FormatsAutomatic, Super zoom, 4:3, Movie expand 14:9, Movie expand 16:9, 16:9 subtitle, Wide screen
Auto ModePersonal, Sports, Standard, Movie, Game, Power saver
CONNECTIONS
Rear Connectors
AV 1: Component video input + Audio L/R (support 480i/p, 720p, 1080i)
HDMI (Ver 1.3a HDMI, support video: 480i/p, 720p, 1080i/p)
SPDIF output (Digital audio out, support AC-3 & PCM)
PC IN: VGA, PC Audio IN
Side ConnectorsHeadphone x 1
Composite video input + Audio L/R (support 480i)
WEIGHT & DIMENSIONS
Gross Weight12.7 lbs
Net Weight10.7 lbs
Box dimension (L x W x H)20.2” x 17.6” x 5.9”
Product dimension (H x W x D)15.4” x 18.4” x 6.5”
POWER 
Power Consumption50W
Standby Power Consumption< 0.3W
Mains Power100 - 120V/60Hz
 
						

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Index12. 
A
AC power cord  10
Alternative  16
Antenna  6
Auto mode  16
B
Batteries  8
Brightness  14
C
Cable  8
Care
Environment  5
Screen  5
Channel
Install  10
Channel lock  17
Connect devices  23
D
DBS  9
Dynamic contrast  14
F
Favorite channels list  16
H
HDMI cable  24
I
Installation  7
L
Language  22
M
Manage cables  10
Movie expand  15
Movie ratings  19
Mute  13
O
Overview
Connection  23
Remote control  13
TV  6
P
Parental control  17
PC mode  21
Picture  14
PIN code  17
Position the TV  7
R
Rear connectors  23
Recycling  5
Registration Card  1
Remote control  6
S
Screen resolution  21
Sharpness  14
Side connectors  23
Sleeptimer  17
Sound  16
Super zoom  15
Switch on the TV  10
T
Technical specifications  31
Tint  14
Troubleshooting  30
V
V-chip  18
VESA wall bracket  7
Volume  13
W
Warranty  33
 
						

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Philips, P.O. Box 671539, Marietta, GA. 30006-0026
PHILIPS LIMITED WARRANTYONE (1) YEAR
WARRANTY COVERAGE:
PHILIPS warranty obligation is limited to the terms set forth
below.
WHO IS COVERED: 
Philips warrants the product to the original purchaser or the per-
son receiving the product as a gift against defects in materials and
workmanship as based on the date of original purchase
(“Warranty Period”) from an Authorized Dealer. The original
sales receipt showing the product name and the purchase date
from an authorized retailer is considered such proof. 
WHAT IS COVERED:
The Philips warranty covers new products if a defect in material
or workmanship occurs and a valid claim is received by Philips
within the Warranty Period. At its option, Philips will either (1)
repair the product at no charge, using new or refurbished
replacement parts, or (2) exchange the product with a product
that is new or which has been manufactured from new, or ser-
viceable used parts and is at least functionally equivalent or most
comparable to the original product in Philips current inventory,
or (3) refund the original purchase price of the product.
Philips warrants replacement products or parts provided under
this warranty against defects in materials and workmanship from
the date of the replacement or repair for ninety (90) days or for
the remaining portion of the original product’s warranty,
whichever provides longer coverage for you. When a product or
part is exchanged, any replacement item becomes your property
and the replaced item becomes Philips’ property. When a refund
is given, your product becomes Philips’ property. 
Note: Any product sold and identified as refurbished or
renewed carries a ninety (90) day limited warranty.
Replacement product can only be sent if all warranty
requirements are met. Failure to follow all requirements
can result in delay. 
WHAT IS NOT COVERED - EXCLUSIONS AND LIMI-
TATIONS:
This Limited Warranty applies only to the new products manu-
factured by or for Philips that can be identified by the trademark,
trade name, or logo affixed to it. This Limited Warranty does not
apply to any non-Philips hardware product or any software, even
if packaged or sold with the product. Non-Philips manufacturers,
suppliers, or publishers may provide a separate warranty for their
own products packaged with the bundled product. 
Philips is not liable for any damage to or loss of any programs,
data, or other information stored on any media contained within
the product, or any non-Philips product or part not covered by
this warranty. Recovery or reinstallation of programs, data or
other information is not covered under this Limited Warranty.
This warranty does not apply (a) to damage caused by accident,
abuse, misuse, neglect, misapplication, or non-Philips product, (b)
to damage caused by service performed by anyone other than
Philips or Philips Authorized Service Location, (c) to a product or
a part that has been modified without the written permission of Philips, or (d) if any Philips serial number has been removed or
defaced, or (e) product, accessories or consumables sold “AS IS”
without warranty of any kind by including refurbished Philips
product sold “AS IS” by some retailers.
This Limited Warranty does not cover:
•
Shipping charges to return defective product to Philips. 
• Labor charges for installation or setup of the product, adjust-
ment of customer controls on the product, and installation or
repair of antenna/signal source systems outside of the product.
• Product repair and/or part replacement because of improper
installation or maintenance, connections to improper voltage
supply, power line surge, lightning damage, retained images or
screen markings resulting from viewing fixed stationary con-
tent for extended periods, product cosmetic appearance items
due to normal wear and tear, unauthorized repair or other
cause not within the control of Philips.
• Damage or claims for products not being available for use, or
for lost data or lost software.
• Damage from mishandled shipments or transit accidents when
returning product to Philips.
•A  product that requires modification or adaptation to enable
it to operate in any country other than the country for which
it was designed, manufactured, approved and/or authorized, or
repair of products damaged by these modifications. 
•A  product used for commercial or institutional purposes
(including but not limited to rental purposes).
• Product lost in shipment and no signature verification receipt
can be provided.
• Failure to operate per Owner’s Manual.
TO OBTAIN ASSISTANCE IN THE U.S.A., PUERTO
RICO, OR U.S. VIRGIN ISLANDS…
Contact Philips Customer Care Center at: 1-888-PHILIPS (1-888-744-5477)
TO OBTAIN ASSISTANCE IN CANADA… 1-800-661-6162 (French Speaking)
1-888-PHILIPS (1-888-744-5477) - (English or Spanish 
Speaking)
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CON-
SUMER. PHILIPS SHALL NOT BE LIABLE FOR ANY INCIDEN-
TAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PROD-
UCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT
IS LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY. 
Some states do not allow the exclusions or limitation of inciden-
tal or consequential damages, or allow limitations on how long an
implied warranty lasts, so the above limitations or exclusions may
not apply to you.
This warranty gives you specific legal rights.  You may have other rights which vary from state/province to state/province.
3121 233 48802
13.  Warranty
 
						

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Document order number: P41T9036813 1B