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Philips 202e2sb User Manual

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    							39
    WHO IS COVERED?
    You	must	have	proof	of	purchase	to	receive	
    warranty	ser vice.	A	sales	receipt	or	other	
    document showing that you purchased the 
    product	is	considered	proof	of	purchase. 	Attach	it	
    to this owner's manual and keep both nearby. 
    WHAT IS COVERED?
    Warranty coverage begins the day you buy your 
    product. 	For	two	years	thereafter, 	all	par ts	will	be	
    repaired	or	replaced,	and	labor	is	free.	After	two	
    years from the day of purchase, you pay for the 
    replacement or repair of all par ts, and for all labor 
    charges.
    All	par ts, 	including	repaired	and	replaced	par ts, 	
    are covered only for the original warranty period. 
    When the warranty on the original product 
    expires, the warranty on all replaced and repaired 
    products and par ts also expires. 
    WHAT IS EXCLUDED?
    Your	warranty	does	not	cover :	
    labor charges for installation or setup of the 
    product, adjustment of customer controls on 
    the product, and installation or repair of antenna 
    systems outside of the product. 
    product repair and/or par t replacement because 
    of misuse, accident, unauthorized repair or other 
    cause not within the control of Philips Consumer 
    Electronics. 
    reception problems caused by signal conditions or 
    cable or antenna systems outside the unit. 
    a product that requires modification or adaptation 
    to enable it to operate in any countr y other 
    than the countr y for which it was designed, 
    manufactured, approved and/or authorized, or 
    repair of products damaged by these modifications.
    incidental or consequential damages resulting 
    from the product. (Some states do not allow the 
    exclusion of incidental or consequential damages, 
    so the above exclusion may not apply to you. 
    This includes, but is not limited to, prerecorded 
    material, whether copyrighted or not copyrighted.) 
    the model or production number on the product 
    has been altered, deleted, removed or made 
    illegible.  
    Where IS SERVICE AVAILABLE?
    Warranty ser vice is available in all countries 
    where the product is officially distributed by 
    Philips Consumer Electronics. In countries where 
    Philips Consumer Electronics does not distribute 
    the product, the local Philips ser vice organization 
    will attempt to provide ser vice (although there 
    may be a delay if the appropriate spare par ts and 
    technical manual(s) are not readily available). 
    Where CAN I GET MORE INFORMATION?
    For	more	information,	contact	the	Philips	
    Customer Care Center by calling (877) 835-1838 
    (U.S.A.	customers	only)	or	(919)	573-7855. 	
    Before Requesting Service...
    Please check your owner's manual before 
    requesting	ser vice.	Adjustments	of	the	controls	
    discussed there may save you a ser vice call. 
    TO	GET	 WARRANTY	SERVICE	IN	U.S.A., 	
    PUERTO	RICO	OR	U.S.	VIRGIN	ISLANDS...
     
    						
    							40
    Contact the Philips Customer Care Center phone 
    number listed below for product assistance and 
    procedures	for	ser vicing:	
    Philips Customer Care Center 
    (877) 835-1838 or (919) 573-7855
    (In	U.S.A.,	Puer to	Rico	and	U.S. 	Virgin	Islands, 	all	
    implied warranties, including implied warranties 
    of merchantability and fitness for a par ticular 
    purpose, are limited in duration to the duration 
    of this express warranty. But, because some states 
    do not allow limitations on how long an implied 
    warranty may last, this limitation may not apply to 
    you.)
    TO GET WARRANTY SERVICE IN CANADA...
    Please	contact	Philips	at: 	
    (800) 479-6696 
    Two years free par ts and two years free labor will 
    be provided at Philips Canada depot or any one 
    of its authorized ser vice centers. 
    (In Canada, this warranty is given in lieu of all other 
    warranties. No other warranties are expressed 
    or implied, including any implied warranties of 
    merchantability or fitness for a par ticular purpose. 
    Philips is not liable under any circumstances for any 
    direct, indirect, special, incidental or consequential 
    damages, howsoever incurred, even if notified of 
    the possibility of such damages.) 
    REMEMBER...	Please	record	the	model	and	serial	
    numbers found on the product below. 
    MODEL	#	______________________________	
    SERIAL	#	_______________________________
    This	warranty	gives	you	specific	legal	rights. 	You	
    may have other rights which var y from state/
    province to state/province.
    Before contacting Philips, please prepare the 
    following details so we can solve your problem 
    quickly. 
     . Philips type number
     . Philips serial number 
     . Purchase date (copy of purchase may be    required) 
     . PC	environment	Processor : o CUP and Graphic card name and driver  
        version 
     o Operating system 
     o	 Application	being 	used
     . Other cards installed Having the following information available  
    	 will	also	help	speed	up	the	process: 	
     . Your	proof	of	purchase	indicating:	date	of		 purchase, dealer name, model and product  
     serial number. 
     . The full address to which the swap model   should be delivered.
    Just a phone call away
    Philips’ customer help desks are located 
    worldwide. Within the U.S. you can contact Philips 
    customer	care	Monday-Friday	from	8:00	 AM-
    9:00	PM	Eastern	Time	(ET)	and	on	Saturdays	from	
    10:00	AM-5:00	PM	ET	hrs	by	using	one	of	the	
    contact phone numbers.
    For	more	information	on	this	and	more	great	
    Philips	products	visit	our	website	at:
    Website: 	http://www.philips.com
     
    						
    							41
    Your International Guarantee
    Dear Customer,
    Thank you for purchasing this Philips product 
    which has been designed and manufactured to the 
    highest quality standards. 
    If, unfor tunately, something should go wrong with 
    this product Philips guarantees free of charge labor 
    and replacement par ts irrespective of the countr y 
    where it is repaired during a period of 12 months 
    from date of purchase. This international Philips 
    guarantee complements the existing national 
    guarantee obligations to you of dealers and Philips 
    in the countr y of purchase and does not affect 
    your statutor y rights as a customer.
    The Philips guarantee applies provided the 
    product is handled properly for its intended use, 
    in accordance with its operating instructions and 
    upon presentation of the original invoice or cash 
    receipt, indicating the date of purchase, dealer's 
    name and model and production number of the 
    product.
    The	Philips	guarantee	may	not	apply	if:
    •	 the	documents	have	been	altered	in	any	way		
     or made illegible; 
    •	 the	model	or	production	number	on	the		
     product has been altered, deleted, removed  
     or made illegible; 
    •	 repairs	or	product	modifications	and		
     alterations have been executed by    
     unauthorized ser vice organizations or  
     persons; 
    •	 damage	is	caused	by	accidents	including	but		
     not limited to lightning, water or fire, misuse  
     or neglect. 
    Please note that the product is not defective under 
    this guarantee in the case where modifications 
    become necessar y in order for the product to 
    comply with local or national technical standards 
    which apply in countries for which the product 
    was not originally designed and/or manufactured. 
    Therefore always check whether a product can be 
    used in a specific countr y.
    In case your Philips product is not working 
    correctly or is defective, please contact your Philips 
    dealer. In the event you require ser vice whilst in 
    another countr y a dealer address can be given to 
    you by the Philips Consumer Help Desk in that 
    countr y, the telephone and fax number of which 
    can be found in the relevant par t of this booklet.
    In order to avoid unnecessar y inconvenience, 
    we advise you to read the operating instructions 
    carefully before contacting your dealer. If you have 
    questions which your dealer cannot answer or 
    any related question please contact the Philips 
    Consumer	Information	Centers	or	via:
    Website: 	http://www.philips.com
     
    						
    							42
    7.1 Troubleshooting
    This page deals with problems that can be 
    corrected by a user. If the problem still persists 
    after you have tried these solutions, contact Philips 
    customer ser vice representative.
     Common Problems
    No Picture (Power LED not lit)
    •	 Make	sure	the	power	cord	is	plugged	into		
      the power outlet and into the back of the  
     monitor. 
    •	 First, 	ensure	that	the	power	button	on	the		
    	 front	of	the	monitor	is	in	the	OFF	position, 		
     then press it to the ON position.
    No Picture (Power LED is White)
    •	 Make	sure	the	computer	is	turned	on. 	
    •	 Make	sure	the	signal	cable	is	properly		
     connected to your computer. 
    •	 make	sure	the	monitor	cable	has	no	bent		
     pins on the connect side. If yes, repair or  
     replace the cable. 
    •	 The	Energy	Saving	feature	may	be	activated
    Screen says
    •	 Make	sure	the	monitor	cable	is	properly		
    	 connected	to	your	computer. 	(Also	refer	to		
     the Quick Set-Up Guide). 
    •	 Check	to	see	if	the	monitor	cable	has	bent		
     pins. 
    •	 Make	sure	the	computer	is	turned	on. 	
    AUTO button doesn't function
    •	 The	auto	function	is	applicable	only	in	
    	 VGA-	Analog	mode.		If	the	result	is	not		
     satisfactor y, you can do manual adjustments  
     via the OSD menu.  
     Note 
    	 The	 Auto	Function	is	not	applicable	in	
     DVI-Digital mode as it is not necessar y. 
    Visible signs of smoke or sparks
    •	 Do	not	perform	any	troubleshooting	steps
    •	 Disconnect	the	monitor	from	mains	power		
     source immediately for safety
    •	 Contact	with	Philips	customer	ser vice		
     representative immediately.
     Imaging Problems
    Image is not centered
    •	 Adjust	the	image	position	using	the	 “Auto”		
    	 function	in	OSD	Main	Controls. 	
    •	 Adjust	the	image	position	using	the	Phase/	
    	 Clock	of	Setup	in	OSD	Main	Controls. 		It	is		
    	 valid	only	in	VGA	mode.	
    Image vibrates on the screen 
    •	 Check	that 	the 	signal 	cable 	is 	properly 	securely	
      connected to the graphics board or PC . 
    Vertical flicker appears
    •	 Adjust	the	image	using	the	 “Auto”	function		
    	 in	OSD	Main	Controls. 	
    •	 Eliminate	the	ver tical	bars	using	the	Phase/	
    	 Clock	of	Setup	in	OSD	Main	Controls. 	It	is		
    	 valid	only	in	VGA	mode.
    7 Troubleshooting & FAQs
     
    						
    							43
    Horizontal flicker appears
    •	 Adjust	the	image	using	the	“Auto”	function		
    	 in	OSD	Main	Controls. 	
    •	 Eliminate	the	ver tical	bars	using	the	Phase/	
    	 Clock	of	Setup	in	OSD	Main	Controls. 	It	is		
    	 valid	only	in	VGA	mode.
    Image appears blurred, indistinct or too dark
    •	 Adjust	the	contrast	and	brightness	on	
     On-Screen Display.
    An "after-image", "burn-in" or "ghost image" 
    remains after the power has been turned off.
    •	 Uninterrupted	display	of	still	or	static	images		
     over an extended period may cause " burn  
     in", also known as "after-imaging " or "ghost  
     imaging", on your screen. "Burn-in", "after- 
     imaging", or "ghost imaging" is a well-known  
     phenomenon in LCD panel technology. In  
     most cases, the "burned in" or "after-imaging" 
     or "ghost imaging" will disappear gradually  
     over a period of time after the power has  
     been switched off. 
    •	 Always	activate 	a	moving	screen	saver	
     program when you leave your monitor  
     unattended. 
    •	 Always	activate 	a	periodic	screen	refresh		
     application if your LCD monitor will display  
     unchanging static content.
    •	 Severe” 	burn-in”	or	“after-image” 	or	“ghost		
      image” symptoms will not disappear and  
     cannot be repaired. The damage mentioned  
     above is not covered under your warranty.
    Image appears distorted. Text is fuzzy or blurred. 
    •	 Set	the	PC’s	display	resolution	to	the	same		
     mode as monitor’s recommended screen  
     native resolution. 
    Green, red, blue, dark, and white dots appears on 
    the screen
    •	 The	remaining	dots	are	normal	characteristic		
     of the liquid cr ystal used in today’s    
     technology, Please refer the pixel policy for  
     more detail. 
    The "power on" light is too strong and is 
    disturbing •	 You	can	adjust 	“power	on” 	light	using	the		
     power LED Setup in OSD main Controls.
    For	fur ther	assistance, 	refer	to	the	Consumer	
    Information Centers list and contact Philips 
    customer ser vice representative.
     
    						
    							44
    7.2 SmartControl Lite FAQs
    Q1.  I change the monitor on a PC to a  
        different one and the SmartControl  
       Lite becomes un-usable,  what do I  
       do?
    Ans.: Restar t your PC and see if Smar tControl  
       Lite can work. Otherwise, you will  
        need to remove and re-install Smar tControl   
       Lite to ensure proper driver is installed.
    Q2.  The SmartControl Lite functions  
        worked well before, but it does not work  
       anymore, what can I do?
    Ans.: If the following actions were executed,  
        the monitor driver may need to be 
       re-installed.
     • Changed video graphic adapter to another  
        one 
     • Updated video driver 
     • Activities	on	OS, 	such	as	ser vice	pack	or		
       patch 
     • Run Windows Update and updated  
       monitor and/or video driver 
     • Windows was booted with the monitor  
       power off or disconnected.
    	 	 To	find	out, 	please	right	click	My	
       Computer and click on Proper ties- 
    	 	 >Hardware->	Device	Manager. 	
    	 	 If	you	see	"Plug	and	Play	Monitor"		
    	 	 shows	under	Monitor,	then	you	need	to		
       re-install. Simply remove Smar tControl  
       Lite and re-install it.
    Q3.  After installing SmartControl Lite,  
       when clicking on SmartControl Lite  
       tab, nothing shows up after a while or a  
       failure message shows, what happened?
    Ans.: It might be your graphic adaptor is not  
        compatible with the Smar tControl  
       Lite. If your graphic adaptor is one 
       of the above mentioned brands, tr y to  
       download the most updated graphic adaptor 
       driver from corresponding companies’ web  
       site.  
       Install the driver. Remove Smar tControl  
       Lite, and re-install it once more.
       If it is still not working, we are sorr y that  
       the graphic adaptor is not suppor ted. Please   
       visit Philips website and check if an updated  
       Smar tControl Lite driver is available.
    Q4.  When I click on Product Information,  
       only partial information is shown, what  
       happened?
    Ans.: It might be your graphic card adaptor driver   
       is not the most updated version which fully  
       suppor ting DDC/CI interface. Please tr y to  
       download the most updated graphic  
       adaptor driver from corresponding  
       companies’ web site. Install the driver.  
       Remove Smar tControl Lite and 
       re-install it once more.
    Q5.  I forgot my PIN for Theft Deterrence  
       Function. What can I do?
    Ans.: Philips Ser vice center has a right to ask for  
        legitimate identification and authorization, in  
       order to establish ownership of the monitor.
             Please note that the anti-theft deterrence  
             function is provided as a convenient 
    									free	option. 		Managing	PIN	numbers	is	the	
             sole responsibility of the individual user or 
             the organization who sets it.
             In case the PIN number is forgotten,  Philips  
             ser vice center can re-set it for you at a 
             nominal charge after verification of 
             ownership. Please note that this activity is 
             not covered by standard warranty terms
     
    						
    							45
    7.3 General FAQs
    Q1:   When I install my monitor what should I  
       do if the screen shows 'Cannot display this   
       video mode'?
    Ans.:	 Recommended	resolution	for	Philips	20": 		
       1600 x 900 @60Hz.
     • Unplug all cables, then connect your PC to  
       the monitor that you used previously. 
     • In	the	 Windows	Star t	Menu, 	select	Settings/	
       Control Panel. In the Control Panel Window,   
       select the Display icon. Inside the Display
       Control Panel, select the 'Settings' tab.  
       Under the setting tab, in box labeled 
       'desktop area', move the sidebar to  
       1600 x 900 pixels (20"). 
     • Open	'Advanced	Proper ties'	and	set	the		
       Refresh Rate to 60Hz, then click OK. 
     • Restar t your computer and repeat step 
       2 and 3 to verify that your PC is set at  
       1600 x 900 @60Hz (20"). 
     • Shut down your computer, disconnect your  
       old monitor and reconnect your Philips  
       LCD monitor. 
     • Turn on your monitor and then turn on  
       your PC .
    Q2:  What does the recommended refresh  
       rate for LCD monitor?
    Ans.: Recommended refresh rate in LCD  
        monitors is 60Hz, In case of any disturbance   
       on screen, you can set it up to 75Hz to see  
       if that removes the disturbance. 
    Q3:  What are the .inf and .icm files on the  
       CD-ROM? How do I install the drivers  
       (.inf and .icm)?
    Ans.: These are the driver files for your monitor.  
    	 	 Follow	the	instructions	in	your	user	manual		
    	 	 to	install	the	drivers. 	Your	computer	may		
        ask you for monitor drivers (.inf and .icm  
       files) or a driver disk when you first install  
    	 	 your	monitor. 	Follow	the	instructions	to		
    	 	 inser t	the	(	companion	CD-ROM)	included		
    	 	 in	this 	package. 	Monitor 	drivers 	(.inf 	and 	.icm 		
        files) will be installed automatically.
    Q4:  How do I adjust the resolution?
    Ans.:	 Your	video	card/graphic	driver	and	monitor		
       together determine the available resolutions.   
    	 	 You	can	select	the	desired	resolution	under		
       Windows® Control Panel with the "Display  
       proper ties".
    Q5:  What if I get lost when I am making  
       monitor adjustments via OSD?
    Ans.: Simply press the OK button, then select  
        'Reset' to recall all of the original factor y  
       settings.
    Q6:  Is the LCD screen resistant to scratches?
    Ans.: In general it is recommended that the panel  
        surface is not subjected to excessive shocks  
       and is protected from sharp or blunt  
       objects. When handling the monitor, make  
       sure that there is no pressure or force  
       applied to the panel surface side.  This may  
       affect your warranty conditions.
    Q7:  How should I clean the LCD surface?
    Ans.:	 For	normal	cleaning, 	use	a	clean,	soft	cloth.		
    	 	 For	extensive	cleaning, 	please	use	isopropyl		
       alcohol. Do not use other solvents such as  
       ethyl alcohol, ethanol, acetone, hexane, etc. 
     
    						
    							46
    Q8:  Can I change the color setting of my  
       monitor?
    Ans.:	 Yes,	you	can	change	your	color	setting		
        through OSD control as the following  
       procedures,
     • Press "OK" to show the OSD (On Screen  
       Display) menu
     • Press	"Down	 Arrow"	to	select	the	option		
       "Color" then press "OK" to enter color  
       setting, there are three settings as below.
       1.   Color Temperature; The six settings  
            are 5000K, 6500K, 7500K, 8200K, 9300K   
           and 11500K. With settings in the 5000K  
           range the panel appears ‘warm,' with a 
           red-white color tone, while a 11500K  
           temperature yields ‘cool, blue-white  
           toning." 
       2.   sRGB; this is a standard setting for  
            ensuring correct exchange of colors  
           between different device (e.g. digital  
           cameras, monitors, printers, scanners,  
           etc) 
       3.   User Define; the user can choose 
            his/her preference color setting by  
           adjusting red, green blue color.
     Note:
    	 A	measurement	of	the	color	of	light		
     radiated by an object while it is being heated.  
     This measurement is expressed in terms of  
     absolute scale, (degrees Kelvin). Lower Kevin  
     temperatures such as 2004K are red; higher  
     temperatures such as 9300K are blue.  
     Neutral temperature is white, at 6504K.
    Q9:   Can I connect my LCD monitor to any PC,   
       workstation or Mac?
    Ans.:	 Yes.	All	Philips	LCD	monitors	are	fully	
    	 	 compatible	with	standard	PCs, 	Macs	and		
    	 	 workstations.	You	may	need	a	cable	adapter		
    	 	 to	connect	the	monitor	to	your	Mac	
        system. Please contact your Philips sales  
       representative for more information. 
    Q10:  Are Philips LCD monitors 
       Plug-and- Play?
    Ans.:	 Yes,	the	monitors	are	Plug-and-Play		
        compatible with Windows 7/Vista/XP/NT,  
    	 	 Mac	OSX, 	Linux	
    Q11:  What kind of wide-angle technology  
       is available? 
    Ans.: Currently, the IPS type panels offer the  
    	 	 best	Contrast	Ratio, 	compared	to	MVA,	
    	 	 or	PVA	technologies. 		TN	panels	have		
        improved over the years, but IPS panel still  
       gives superior results over TN panel.
    Q12:  What is Image Sticking, or Image   
       Burn-in, or After Image, or Ghost Image in  
       LCD panels? 
    Ans.: Uninterrupted display of still or static images   
       over an extended period may cause 
     
    						
    							47
       "burn in", also known as "after-imaging" or  
       "ghost imaging", on your screen. "Burn-in", 
       "after-imaging", or "ghost imaging" is a 
       well-known phenomenon in LCD panel 
       technology. In most cases, the "burned in" or 
       "atter-imaging" or "ghost imaging" will 
       disappear gradually over a period of time 
       after the power has been switched off.
    	 	 Always	activate	a	moving	screen	saver	
       program when you leave your monitor  
       unattended.
    	 	 Always	activate	a	periodic	screen	refresh		
       application if your LCD monitor will display  
       unchanging static content.
     Warning
     Severe"burn-in" or "after-image" or
     "ghost image" symptoms will not disappear  
     and cannot be repaired. The damage  
     mentioned above is not covered under your  
     warranty.
    Q13:   Why is my Display not showing sharp text, 
       and is displaying jagged characters?
    Ans.:	 Your	LCD	monitor	works	best	at	its	native		
    	 	 resolution	of	1600	x	900	@60Hz. 	For	best		
       display please use this resolution.
     
    						
    							48
    2010 © Koninklijke Philips Electronics N.V.   All r ights reser ved.
    Philips and the Philips Shield Em blem are registered t radema rks of 
    Koninklijke Philips Electronics N. V. and are used under license from 
    Koninklijke Philips Elec t ronics N.V .
    Specif ications are subject to change without notic e.
    V er sion:  M2202E1T
     
    						
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