Planar Pr2020 Projector User Manual

							DLP® Projector – User’s Manual 
Factory Reset 
Press the cursor ▲▼ button to move up and down in the  Installation II menu. Select the  Factory 
Reset  sub menu and press 
 (Enter) /  ► to reset all the menu items to the factory default values 
(expect Language and Security Lock). 
 
Status 
Press the cursor ▲▼  button to move up and down in the  Installation II menu. Select the   
Installation II  sub menu and press 
 (Enter) / ► to enter the  Status sub menu.
 
 
Item Description 
Active Source  Display the activated source. 
Video Informa-
tion Displays resolution/video information for RGB source and color standard \
for 
Video source. 
Lamp Hours 
Lamp hour used information is displayed. Eco and Normal counters are sep\
a-
rated. 
 
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Maintenance and Security 
Replacing the Projection Lamp 
The projection lamp should be repl aced when it burns out. It should onl y be replaced with a certified 
replacement part, which you can order from your local dealer.  
Important: 
a.  The projection lamp used in this product contains a small amount of mercury. 
b.  Do not dispose this produc t with general household waste. 
c. Disposal of this product must be  carried out in accordance with the regulations of your local  
authority. 
Warning: 
Be sure to turn off and unplug the projector at leas t 30 minutes before replacing the lamp. Failure to 
do so could result in a severe burn. 
1.  Loosen the two captive 
screws on the lamp 
compartment cover. 
 
2.  Remove the lamp com-
partment cover. 
  
						

							DLP® Projector – User’s Manual 
3. Remove the two screws 
from the lamp module. 
4. Lift the module handle up. 
 
5. Pull firmly on the module  
handle to remove the lamp 
module. 
 
6. Reverse steps 1 to 5 to in-
stall the new lamp module.  
While installing, align the 
lamp module with the  
connector and ensure it is 
level to avoid damage. 
Note: The lamp module 
must sit securely in place 
and the lamp connector 
must be connected properly 
before tightening the 
screws. 
 
 
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							DLP® Projector – User’s Manual 
Resetting the Lamp 
After replacing the lamp, you should reset the lamp hour counter to zero. Refer to the following: 
1.  Press the MENU button to open 
the OSD menu. 
2.  Press the cursor  ◄► button to 
move to the  Installation II  menu. 
Press the cursor button to move 
down to Advanced . 
3.  Press the cursor ▼▲ button to 
move down to  Lamp Hour Reset . 
4.  Press the cursor ► or Enter   
button.  
A message screen appears. 
5.  Press  ▼▲◄►  buttons to reset 
the lamp hour. 
6.  Press the  MENU button to get 
back to Installation II.  
 
 
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							DLP® Projector – User’s Manual 
– 37  – 
Cleaning the Projector 
Cleaning the projector to remove dust and gr ime will help ensure trouble-free operation.  
Warning: 
1. Be sure to turn off and unplug the projector at  least 30 minutes before cleaning. Failure to do so 
could result in a severe burn. 
2. Use only a dampened cloth when cleaning. Do not  allow water to enter the ventilation openings 
on the projector.  
3. If a little water gets into the projector interi or while cleaning, leave unplugged in a well-ventilated 
room for several hours before using. 
4. If a lot of water gets into the projector inte rior when cleaning, have the projector serviced. 
Cleaning the Lens 
You can purchase optic lens cleaner from most camera stores . Refer to the following to clean the pro-
jector lens. 
1.  Apply a little optic lens cleaner to a clean soft clot h. (Do not apply the cleaner directly to the lens.) 
2.  Lightly wipe the lens in a circular motion. 
Caution: 
1.  Do not use abrasive cleaners or solvents. 
2. To prevent discoloration or fading, av oid getting cleaner on the projector case. 
Cleaning the Case 
Refer to the following to clean the projector case. 
1.  Wipe off dust with a clean dampened cloth. 
2.  Moisten the cloth with warm water and mild dete rgent (such as used to wash dishes), and then wipe 
the case. 
3.  Rinse all detergent from the cloth and wipe the projector again. 
Caution: 
To prevent discoloration or fading of the ca se, do not use abrasive alcohol-based cleaners. 
  
						

							DLP® Projector – User’s Manual 
Using the Kensington® Lock 
If you are concerned about security, attach the projector to a permanent object with the Kensington 
slot and a security cable.  
 
Note: 
Contact your vendor for details on purchas ing a suitable Kensington security cable.   
The security lock corresponds to Kensington’s Mi croSaver Security System. If you have any com-
ment, contact: Kensington, 2853 Ca mpus Drive, San Mateo, CA 94403, U.S.A. Tel: 800-535-4242, 
http://www.Kensington.com. 
 
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							 – 39  –
 
Troubleshooting 
Common problems and solutions 
These guidelines provide tips to deal with problems you may encounter while using the projector. If 
the problem remains unsolved, cont act your dealer for assistance. 
Often after time spent troubleshooti ng, the problem is traced to something as simple as a loose con-
nection. Check the following before proceedi ng to the problem-specific solutions. 
• Use some other electrical device to confirm that the electrical outlet is working. 
•  Ensure the projector is turned on. 
•  Ensure all connections are securely attached.  
•  Ensure the attached device is turned on. 
•  Ensure a connected PC is not in suspending mode. 
•  Ensure a connected notebook computer is configured for an external display. 
(This is usually done by pressing an Fn-key combination on the notebook.) 
Tips for Troubleshooting 
In each problem-specific section, tr y the steps in the order suggested. This may help you to solve the 
problem more quickly. 
Try to pin point the problem and thus avoid replacing non-defective parts.  
For example, if you replace batte ries and the problem remains, put  the original batteries back and go 
to the next step.  
Keep a record of the steps you take when troubleshooting: The information may be useful when call-
ing for technical support or for passing on to service personnel.  
						

							DLP® Projector – User’s Manual 
– 40 – 
LED Error Messages 
Error Code Messages Power LED Blink Over Temp  
LED Ready LED Blink 
Over temperature 0 ON 0 
Thermal break status error  4 4 0 
Lamp error  5 0 0 
Fan1 error  6 0 1 
Fan2 error  6 0 2 
Fan3 error  6 0 3 
Lamp door open  7 0 0 
DMD error  8 0 0 
Color wheel error  9 0 0 
In the event of an error, pleas e disconnect the AC power cord  and wait for one (1) minute before 
restarting the projector. If the Power or Ready LEDs  are still blinking or the Over Temp LED is lit
contact your service center.  , 
Image Problems 
Problem: No image appears on the screen 
1. 
Verify the settings on your notebook or desktop PC. 
2.  Turn off all equipment and power up again in the correct order. 
Problem: The image is blurred  
3. Adjust the  Focus on the projector. 
4.  Press the  Auto button on the remote control or projector. 
5.  Ensure the projector-to-screen distance is with in the 10-meter (33-feet) specified range. 
6.  Check that the projector lens is clean. 
Problem: The image is wider at the top or bottom (trapezoid effect)  
1. Position the projector so it is as perpendicular to the screen as possib\
le.  
2.  Use the Keystone  button on the remote control or projector to correct the problem. 
Problem: The image is reversed  
Check the Projection setting on the  Installation I menu of the OSD. 
Problem: The image is streaked  
1. Set the  Frequency  and Tracking settings on the Computer menu of the OSD to the 
default settings. 
2.  To ensure the problem is not caused by a connected PC’s video card, connect to another 
computer.  
Problem: The image is flat with no contrast  
Adjust the  Contrast setting on the Image  menu of the OSD. 
Problem: The color of the projected image does not match the source imag\
e. 
Adjust the Color Temperature and Gamma  settings on the Image menu of the OSD.  
						

							DLP® Projector – User’s Manual 
– 41  – 
Lamp Problems 
Problem: There is no light from the projector  
1.  Check that the power cable is securely connected. 
2.  Ensure the power source is good by te sting with another electrical device. 
3.  Restart the projector in the correct order and check that the Power LED is green. 
4.  If you have replaced the lamp recently , try resetting the lamp connections.  
5.  Replace the lamp module. 
6.  Put the old lamp back in the projec tor and have the projector serviced. 
Problem: The lamp goes off 
1. Power surges can cause the lamp to turn  off. Re-plug power cord. When the Ready LED 
is on, press the power button. 
2.  Replace the lamp module. 
3.  Put the old lamp back in the projec tor and have the projector serviced. 
Remote Control Problems 
Problem: The projector does not respond to the remote control  
1. Direct the remote control towards remote sensor on the projector.  
2.  Ensure the path between remote  and sensor is not obstructed. 
3.  Turn off any fluorescent lights in the room. 
4.  Check the battery polarity. 
5.  Replace the batteries. 
6.  Turn off other Infrared-enabled  devices in the vicinity. 
7.  Have the remote control serviced. 
Audio Problems 
Problem: There is no sound 
1. Adjust the volume on the remote control.  
2.  Adjust the volume of the audio source. 
Check the audio cable connection. 
1. Test the source audio output with other speakers. 
2.  Have the projector serviced. 
Problem: The sound is distorted  
1. Check the audio cable connection. 
2.  Test the source audio output with other speakers. 
3.  Have the projector serviced. 
Having the Projector Serviced  
If you are unable to solve the problem, you should hav e the projector serviced. Pack the projector in 
the original carton. Include a description of the pr oblem and a checklist of the steps you took when 
trying to fix the problem: The information may be useful to service per sonnel. For servicing, return the 
projector to the pl ace you purchased it.  
						

							DLP® Projector – User’s Manual 
– 42 – 
Specifications 
Input Connectors 
VGA PC USB (service only) 
Composite video (RCAx1) Video S-Video (Mini-DIN) 
Audio Mini-jack 
Security Kensington  slot 
Projection Distance vs. Projection Size 
 
 
Projection Distance and Size Table 
PR2010/PR2020 Fix Zoom 
m 1.22   3.25   4.06  10.00  
Distance 
feet 4.00  10.66 13.32 32.80 
Diagonal inches  30 80  100 246 
Keystone   degree 13.50   13.50  13.50  13.50  
mm 457.2  1219.2 1524 3749.04 
Image Height 
inches 18.00  48.00 60.00  147.60 
mm 609.6 1625.6 2032 4998.72 
Image Width 
inches 24.99  64.00 80.00  196.80 
mm 64.01   170.69   213.36  524.87  
A (Offset) 
inches 2.52 6.72  8.40 20.78