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Proxima Dp5500 Projector User Manual

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Page 41

Maintenance    4-1
Chapter 4
Maintenance
There is very little involved with the care and maintenance of your DP5500.
However, common sense and periodic maintenance will ensure top
performance.
The lamp, lenses, mirrors, and LCD panels have been carefully aligned at the
factory to give you the clearest, brightest image possible. However, physical
abuse can cause misalignment or damage to the optical elements. Be careful
when you use or handle any of the optical elements.
CLEANING THE LENS
From time to...

Page 42

4-2    Chapter Four
REPLACING THE LAMP
1Turn off the projector.
2Unplug the projectorÕs power cord from the wall socket and remove it
from the projectorÕs power receptacle.
3Remove the screw on the right side of the rear panel and remove the
service door.
Figure 4-1  Removing the service door
4Unscrew the four lamp assembly screws (they will not come out of the
lamp assembly).
Figure 4-2  Unscrewing the lamp assembly retaining screws 

Page 43

Maintenance    4-3
CAUTION!  The lamp assembly gets very hot during operation. Use
appropriate care when changing lamps. Make sure that the lamp assembly
has cooled for at least three to five minutes before touching it.
5Grasp the rear of the lamp assembly and firmly pull the assembly out.
Figure 4-3  Removing the lamp assembly
6Replace the old lamp assembly with a new one, carefully aligning the
power pins on the bottom, and pressing it firmly into place. When it is
properly placed, a small alignment...

Page 44

4-4    Chapter Four
CLEANING THE AIR FILTER
You should change or clean the air intake filter after every 250 operating
hours to maintain proper cooling. This filter is located on the bottom of the
projector, under the grill.
1Disconnect all cables and cords from the projector.
2Turn the projector on its side, connector panel down.
3Remove both screws on the filter cover.
Figure 4-4  Removing the screws on the air filter cover
4Press up on the air filter cover tab to release the cover latch and then pull...

Page 45

Maintenance    4-5
5After you have disassembled it, clean the air filter using a vacuum cleaner.
If it is still dirty, wipe the air filter with a moist cloth, then wipe it with a
dry cloth.
Figure 4-6  The components of the air filter
6Reassemble and reinstall the air filter.
CHANGING THE REMOTE CONTROLÕS BATTERIES
If the remote control is not going to be used for awhile, remove the batteries
from the unit. If the remote control does not appear to be working properly,
replace the batteries.
To install or...

Page 46

Troubleshooting    5-1
Chapter 5
Troubleshooting
WHERE TO GET HELP
If you need help:
1Check the Troubleshooting Chart.
2Call your dealerÕs technical support line and explain your problem.
3Call Proxima at:
USA. and Canada:
(619) 457-5500. Press 1 for Customer Service.
(619) 457-8542 (Fax)
Outside USA and Canada:
(619) 457-5500. Press 1 for Customer Service.
(619) 622-0173 (Fax)
Europe:
+31-43-358 5200
+31-43-358 5201 (Fax)
Internet (WorldWide Web)
http://www.prxm.com (Click Customer Service.) 

Page 47

5-2    Chapter Five
Projector
PROBLEM LIKELY CAUSE POSSIBLE SOLUTION(S)
No image projectedNo power to projector. Turn power ON.
Check AC cord.
Check power to electrical outlet.
Lamp not on. Turn lamp ON.
Lamp burned out. Replace lamp assembly.
Over temperature indication. Allow projector to cool; turn
projector OFF and then ON.
Make sure the bottom air filter
door is closed.
No computer imageLoose cable. Check and secure cable
projectedconnections.
No power to computer. Turn on computer.
Incompatible...

Page 48

Troubleshooting    5-3
PROBLEM LIKELY CAUSE POSSIBLE SOLUTION(S)
Projected imageZoom lens not adjusted Adjust zoom lens or move
smaller than screenproperly, or projector too projector away from screen
 close to screen. screen.
Image off-centerH. or V. POSIT adjusted Adjust H. and/or V. POSIT; if
incorrectly. image will not center, check for
compatibility problems.
Compatibility problem. Verify projector is image
compatible with one of the
standards listed in Appendix A.
Misalignment or damage to...

Page 49

5-4    Chapter Five
PROBLEM LIKELY CAUSE POSSIBLE SOLUTION(S)
Getting excessiveCONTRAST setting is Adjust CONTRAST setting, then
white or washouttoo high. adjust BRIGHT (brightness)
in NTSC, PAL, orsetting.
S-VHS mode
No audioAudio source(s). Check audio source(s) for
power ON and proper operation.
Loose/improper cable. Check and secure cabling
between audio source(s) and
projector.
TEMPAir vent(s) clogged. Allow projector to cool; clear
indicatorobstructions from vents
Clean or replace filter as...

Page 50

Troubleshooting    5-5
RETURNING YOUR DP5500 FOR REPAIR
If the DP5500 or any of its accessories are determined to be defective:
1Contact Proxima Customer Service to request a Return Material
Authorization (RMA) number.
2Send the defective unit, including any accessories, cables, and the remote
control, with the RMA number clearly marked on the outside of the
shipping box, freight prepaid, to:
USA and Canada: Europe:
Proxima Corporation Proxima Corporation
RMA # RMA #
9440 Carroll Park Drive Horsterweg...
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