Ricoh Mp C5503 User Guide

ProblemCausesSolutionsMisfeeds occur frequently.Paper of undetectable size
has been loaded.• Remove misfed paper. For details about removing jammed paper,
see "Removing Jammed Paper",
Troubleshooting
.
• If you load a paper size that is not selected automatically, you need
to specify the paper size with the
control panel. For details about
specifying paper size with the
control panel, see "Changing to a
Size That Is Not Automatically
Detected", Paper Specifications
and Adding Paper
....

ProblemCausesSolutionsThe Address Book cannot be
changed from the display
panel.The Address Book cannot be
changed while it is being
backed up from Web Image
Monitor or other tools
running on the computer.• Wait until the Address Book backup is complete, and then try
to change the Address Book
again.
• If an SC997 error occurs, press [Exit].Cannot use Web Image
Monitor to print documents
stored in Document Server.When print volume limits are
specified, users cannot print
beyond their print volume
limit....

When Multiple Functions Cannot Be Executed Simultaneously
If you are not able to carry out your job, it may be that the machine is being used by another function.
Wait until the current job is completed before trying again. In certain cases, you can carry out another job using a different function while the current job is being performed.
For details about Function Compatibility, see "Function Compatibility", Troubleshooting
.
When You Have Problems Operating the Machine
173   

Messages Displayed When Using the Copy/
Document Server Function
• If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 144"Recommended Paper Sizes and Types".
MessageCausesSolutions"Cannot delete the folder
because it contains locked
files. Please contact the file
administrator."The folder cannot be deleted
because it contains a locked
original.Unlock the locked...

MessageCausesSolutions"Cannot display preview of
this page."The image data may have
been corrupted.Press [Exit] to display the preview
screen without a thumbnail.
If the selected document contains
several pages, press [Switch] on the
"Display Page" area to change the
page, and then a preview of the next
page will appear."Cannot punch this paper
size."The Punch function cannot
be used with paper size
selected.For details about paper, see
"Specifications for Punch Unit...

MessageCausesSolutions"File being stored exceeded
max. number of pages per
file. Copying will be
stopped."The scanned originals have
too many pages to store as
one document.Press [Exit], and then store again with
an appropriate number of pages."Magazine or Booklet mode
is not available due to mixed
image mode."You selected the
"Magazine" or "Booklet"
function for originals
scanned using different
functions, such as copy and
printer.Make sure originals for the...

MessageCausesSolutions"Stapling capacity
exceeded."The number of sheets per set
is over the staple capacity.Check the stapler capacity. For details
about the stapler capacity, see
"Specifications for Internal Finisher
SR3130", "Specifications for Finisher
SR3140", "Specifications for Booklet
Finisher SR3150", "Specifications for
Finisher SR3160", or "Specifications
for Booklet Finisher SR3170",
Maintenance and Specifications
.
"The selected folder is...

Messages Displayed When Using the Facsimile
FunctionMessageCausesSolutions"Cannot find the specified
path. Please check the
settings."The name of the computer or
folder entered as the
destination is wrong.Check that the computer name and the
folder name for the destination are
correct."Error occurred, and
transmission was
cancelled."• Original jammed during Immediate Transmission.
• A problem occurred in the machine, or noise
occurred on the
telephone line.Press [Exit], and then send the...

MessageCausesSolutions"Some page(s) are near
blank."The first page of the
document is almost blank.The original's blank side might have
been scanned. Be sure to place your
originals correctly. For details about
determining the cause of blank pages,
see "Detecting Blank Pages", Fax
.
• Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor. For details about how to confirm the settings fromWeb Image...

MessageCausesSolutions"Check whether there are
any network problems."
[13-17]Registering of user name is
rejected by SIP server.• Correct that the correct SIP Server IP Address and SIP User Name
are listed in [SIP Settings] of
[Facsimile Features]. For details
about SIP Settings, see "Initial
Settings", Fax
.
• For details about network problems, contact your
administrator.
"Check whether there are
any network problems."
[13-18]Cannot access SIP server.• Check that the correct SIP...