Home > Samsung > Printer > Samsung CLP 610ND User Manual

Samsung CLP 610ND User Manual

    Download as PDF Print this page Share this page

    Have a look at the manual Samsung CLP 610ND User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1705 Samsung manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    							
    7.7   
    5 Pull the jammed paper out in the di rection shown. To avoid tearing 
    the paper, pull it out gently and slowly.
    6 Close the front cover firmly. The machine will resume printing.
    Caution
    If the front cover is not completely closed, the machine will not 
    operate.
    Understanding display messages
    Messages appear on the Smart Panel program window or on the control 
    panel display to indicate machine status or errors. Refer to the tables 
    below to understand the messages meaning to correct the problem, if 
    necessary. Messages and their explanat ions are listed in alphabetical 
    order.
    Note
    • When you call for service, it is very convenient to provide the 
    service representative with the  contents of the display message.
    • If the message is not in the table, cycle the power and try the 
    printing job again. If the problem persists, call for service. 
    • Some messages may not appear in the display depending on 
    options or models. If so, it is not applicable to your machine.
    * xxx indicates the media type.
    * yyy indicates the tray.
    MessageExplanationSolution
    [yyy]
    Cassette Out The tray cassette is 
    not inserted, or not 
    properly closed. To close the tray, 
    lower the rear edge, 
    align it with the slot, 
    and slide it into the 
    printer.
    [yyy]
    Paper Empty There is no paper in 
    the tray.
    Load paper in the 
    tray. (Page 4.4)
    ADC Not
    Confirm Error There is a problem 
    in the ADC (Analog 
    to Digital Converter) 
    of your machine. Cycle power. If the 
    problem persists, 
    contact the service 
    representatives.
    ADC Slope Error
    Cycle Power The temperature 
    slope for ADC 
    (Analog to Digital 
    Converter) detects 
    the value out of the 
    normal range. Cycle power. If the 
    problem persists, 
    contact the service 
    representatives.
    Adjusting...
    Registration The machine is 
    adjusting the color 
    registration. Wait a few minutes.
    Deve Motor
    Locked There is a problem 
    with the 
    development motor 
    to machines which 
    moves the toner 
    supply device. Cycle power. If the 
    problem persists, 
    contact the service 
    representatives.
    Door Open/Check 
    Transfer Belt The front cover or 
    the top cover is not 
    securely latched. Close the cover until it 
    locks into place.
    Downloaded From ManualsPrinter.com Manuals 
    						
    							
    7.8   
    Duplex Jam 0
    Check Inside Paper has jammed 
    during duplex 
    printing. This is 
    applicable only to 
    machines with this 
    feature.  Clear the jam. 
    (Page 7.1)
    Fuser Fan 
    Locked There is a problem 
    with the fan for the 
    fuser unit. Cycle power. If the 
    problem persists, 
    contact the service 
    representatives.
    Install 
    Transfer Belt The transfer belt is 
    not installed. Install a Samsung-
    genuine transfer belt. 
    (Page 8.1, Page 6.6)
    Install Toner The toner cartridge 
    is installed 
    improperly, or not 
    installed. Reinstall the toner 
    cartridge two or three 
    times to confirm it is 
    seated properly. If the 
    problem persists, the 
    toner cartridge is not 
    being detected. 
    Contact the service 
    representatives.
    Invalid Toner The toner cartridge 
    which the arrow 
    indicates is not 
    suitable for your 
    machine. Install the 
    corresponding toner 
    cartridge with a 
    Samsung-genuine 
    cartridge. (Page 6.4)
    Invalid Transfer 
    Belt The transfer belt is 
    not suitable for your 
    machine. Reinstall the transfer 
    belt two or three times 
    to confirm it is seated 
    properly. Make sure 
    that the transfer belt 
    is Samsung-genuine 
    product. If the 
    problem persists, 
    contact the service 
    representatives.
    IP Conflict The network IP 
    address you have 
    set is being used by 
    someone else. Check the IP address 
    and reset it if 
    necessary. (Page 3.2)
    Load Manually
    Press Stop Key The multi-purpose 
    tray is empty in 
    manual feed mode. Load paper in the 
    multi-purpose tray. 
    (Page 4.6)
    Load
    [xxx] In [yyy] There is no 
    corresponding paper 
    in the corresponding 
    tray. Load corresponding 
    paper in the 
    corresponding tray. 
    (Page 4.4)
    MessageExplanationSolution
    Low Heat Error
    Cycle Power
    The fuser unit is low-
    heated. Cycle power. If the 
    problem persists, 
    contact the service 
    representatives.
    OPC Motor 
    Locked There is a problem 
    with the main motor 
    for the machine. Cycle power. If the 
    problem persists, 
    contact the service 
    representatives.
    MP Tray 
    Paper Jam 0 Paper has jammed 
    in the multi-purpose 
    tray. Clear the jam. 
    (Page 7.3)
    New Fuser
    Error The problem has 
    occurred in the 
    newly installed fuser 
    unit. Cycle power. If the 
    problem persists, 
    contact the service 
    representatives.
    Non SAMSUNG 
    To n e r The toner cartridge 
    which the arrow 
    indicates is not a 
    Samsung-genuine 
    cartridge.
      Stop    You can select either 
    Stop
     or Continue  
    with the left/right 
    arrow.
    If you select  Stop by 
    pressing  OK on the 
    control panel, the 
    machine stops 
    printing. If you select 
    Continue , the 
    machine keeps 
    printing, but the 
    quality cannot be 
    guaranteed. 
    If you do not select 
    any, the machine will 
    work as if  Stop is 
    selected. 
    Replace the 
    corresponding toner 
    cartridge with a 
    Samsung-genuine 
    cartridge. (Page 6.4)
    Paper Jam 0
    Open/Close Door Paper has jammed 
    in the paper feed 
    area and inside the 
    machine. Clear the jam. 
    (Page 7.1)
    Paper Jam 1
    Open/Close Door Paper has jammed 
    inside the machine. Clear the jam. 
    (Page 7.1)
    Paper Jam 2
    Check Inside Special print media 
    has jammed in the 
    paper exit area. Clear the jam. 
    (Page 7.5)
    MessageExplanationSolution
    Downloaded From ManualsPrinter.com Manuals 
    						
    							
    7.9   
    Replace Fuser The life of the fuser 
    unit is expired. Replace the fuser unit 
    with a new one. 
    Contact the service 
    representatives.
    Replace Fuser 
    Soon The life of the fuser 
    unit will be expired 
    soon. Replace the fuser unit 
    with a new one. 
    Contact the service 
    representatives.
    Replace Transfer 
    Belt The life of the 
    transfer belt is 
    expired. Replace the paper 
    transfer belt with a 
    new one. Contact the 
    service 
    representatives.
    Replace Transfer 
    Belt Soon The life of the 
    transfer belt will be 
    expired soon. Replace the transfer 
    belt with a new one. 
    Contact the service 
    representatives.
    Replace [yyy]
    Pick-Roller The life of the tray 
    pick-up roller has 
    expired. Replace the pick-up 
    roller with a new one. 
    Contact the service 
    representatives.
    Self Diagnostics 
    LSU The LSU (Laser 
    Scanning Unit) in 
    your machine is 
    checking problems 
    detected.  Wait a few minutes.
    Self Diagnostics 
    Te m p e r a t u r e The engine in your 
    machine is checking 
    problems detected.  Wait a few minutes.
    Sleeping... The machine is in 
    the power save 
    mode. When data is 
    received, it switches 
    to on-line 
    automatically.
    System Fan 
    Locked There is a problem 
    with the main fan for 
    the machine. Cycle power. If the 
    problem persists, 
    contact the service 
    representatives.
    MessageExplanationSolution
    Toner Empty
    The toner cartridge 
    which the arrow 
    indicates has run 
    out.
      Stop   
    Note
    If the black toner 
    cartridge is empty, 
    Black Only  
    message does not 
    appear.  You can select the 
    option among 
    Stop, 
    Continue  or Black 
    Only  with the left/right 
    arrow. If you select 
    Stop  by pressing  OK 
    on the control panel, 
    the machine stops 
    printing. If you select 
    Continue , the 
    machine keeps 
    printing, but the 
    quality cannot be 
    guaranteed. If you 
    select  Black Only , 
    the machine prints 
    the data in black. In 
    this case, the mono 
    printing feature is 
    preset in the printer 
    properties. 
    If you do not select 
    any, the machine will 
    work as  Stop is 
    selected. Replace the 
    corresponding toner 
    cartridge with a 
    Samsung-genuine 
    cartridge. (Page 6.4) 
    Toner Exhausted The lifespan of the 
    toner cartridge 
    which the arrow 
    indicates is reached. This message 
    appears when the 
    toner is completely 
    empty, and your 
    machine stops 
    printing. Replace the 
    corresponding toner 
    cartridge with a 
    Samsung-genuine 
    cartridge. (Page 6.4)
    To n e r  L o w The toner cartridge 
    which the arrow 
    indicates is almost 
    empty. Take out the 
    corresponding toner 
    cartridge and 
    thoroughly shake it. 
    By doing this, you can 
    temporarily 
    reestablish printing 
    operations. 
    (Page 6.3)
    Tray 2 
    Paper Jam 0 Paper has jammed 
    in the optional tray. Clear the jam. 
    (Page 7.6)
    MessageExplanationSolution
    Downloaded From ManualsPrinter.com Manuals 
    						
    							
    7.10   
    Solving other problems
    The following chart lists some conditions that may occur and the 
    recommended solutions. Follow the suggested solutions until the 
    problem is corrected. If the prob lem persists, call for service.
    Paper feeding problems
    ConditionSuggested solutions
    Paper is jammed 
    during printing. Clear the paper jam. (See Clearing paper 
    jams on page 7.1.)
    Paper sticks 
    together. • Ensure there is not too much paper in the tray. 
    The tray can hold up to 250 sheets of paper, 
    depending on the thickness of the paper.
    • Make sure that you are using the correct type  of paper. (See Specifications on print 
    media on page 4.2.)
    • Remove paper from the tray and flex or fan  the paper.
    • Humid conditions may cause some paper to  stick together.
    Multiple sheets of 
    paper do not 
    feed. • Different types of paper
     may be stacked in the 
    tray. Load paper of only one type, size, and 
    weight.
    • If multiple sheets have caused a paper jam, 
    clear the paper jam. (See Clearing paper 
    jams on page 7.1.)
    Paper does not 
    feed into the 
    machine. • Paper has not been loaded correctly. Remove 
    paper from the tray and reload it correctly.
    • There is too much paper in the tray. Remove  excess paper from the tray.
    • The paper is too thick. Use only paper that  meets the specifications required by the 
    machine. (See Specifications on print 
    media on page 4.2.)
    • Remove any obstructions from inside the  machine.
    The paper keeps 
    jamming. • There is too much paper in the tray. Remove 
    excess paper from the tray. If you are printing 
    on special materials, use the multi-purpose 
    tray.
    • An incorrect type of paper is being used. Use  only paper that meets the specifications 
    required by the machine. (See Specifications 
    on print media on page 4.2.)
    • There may be debris inside the machine. 
    Open the front cover and remove the debris.
    Envelopes skew 
    or fail to feed 
    correctly. Ensure the paper guides are against both sides 
    of the envelopes.
    Printing problems
    ConditionPossible causeSuggested solutions
    The 
    machine 
    does not 
    print. The machine is not 
    receiving power.
    Check the power cord 
    connections. Check the 
    power switch and the power 
    source.
    The machine is not 
    selected as the 
    default printer. Select a machine name as 
    your default printer in your 
    Windows.
    Check the machine  for the following:
    • The cover is not closed. Close the cover.
    • Paper is jammed. Clear the paper jam. (See  Clearing paper jams on page 7.1.)
    • No paper is loaded. Load paper. (See Loading 
    paper on page 4.4.)
    • The toner cartridge is not installed. Install the toner  cartridge.
    If a system error occurs, contact your service 
    representative.
    The connection cable 
    between the 
    computer and the 
    machine is not 
    connected properly. Disconnect the printer cable 
    and reconnect it.
    The connection cable 
    between the 
    computer and the 
    machine is defective. If possible, attach the cable 
    to another computer that is 
    working properly and print a 
    job. You can also try using a 
    different printer cable.
    The port setting is 
    incorrect. Check the Windows printer 
    setting to make 
    sure that the 
    print job is sent to the correct 
    port. If the computer has 
    more than one port, make 
    sure that the machine is 
    attached to the correct one.
    The machine may be 
    configured 
    incorrectly.  Check the printer properties 
    to ensure that all of the print 
    settings are correct. 
    The printer driver 
    may be incorrectly 
    installed. Repair the printer software. 
    See 
    Software section.
    The machine is 
    malfunctioning. Check the display message 
    on the control panel to see if 
    the machine is indicating a 
    system error. Contact a 
    service representative.
    Downloaded From ManualsPrinter.com Manuals 
    						
    							
    7.11   
    The print 
    quality is 
    not good or 
    not clear. The environment is in 
    the low temperature 
    and low humidity. 
    This envionment can 
    cause the unclear 
    print quality. Go to printer properties, and 
    change the printer language 
    in Printer tab.
    The black 
    color of the 
    print-out is 
    not vivid 
    black or 
    fades.  When the black toner 
    cartridge is empty, 
    the machine makes 
    the black color 
    compounded from 
    the rest three color 
    toner cartridges. This 
    black-like color may 
    not be exactly the 
    same as the true 
    black. Also, if the rest 
    three color toner 
    cartridges are getting 
    empty, the color may 
    fade. Replace the black toner 
    cartridge.
    The 
    machine 
    selects print 
    materials 
    from the 
    wrong 
    paper 
    source. The paper option that 
    was selected in the 
    machine properties 
    may be incorrect.
    For many software 
    applications, the paper 
    source selection is found 
    under the 
    Paper
     tab within 
    the printer properties. Select 
    the correct paper source. 
    See the printer driver help 
    screen.
    A print job 
    is extremely 
    slow. The job may be very 
    complex.
    Reduce the complexity of the 
    page or try adjusting the print 
    quality settings such as 
    adjusting the resolution.
    Half the 
    page is 
    blank. The page orientation 
    setting may be 
    incorrect. Change the page orientation 
    in your application. See the 
    printer driver help screen.
    The paper size and 
    the paper size 
    settings do not 
    match. Ensure the paper size in the 
    printer driver settings 
    matches the paper in the 
    tray.
    Or, ensure the paper size in 
    the printer driver settings 
    matches the paper selection 
    in the software application 
    settings you use.
    ConditionPossible causeSuggested solutions
    The 
    machine 
    prints, but 
    the text is 
    wrong, 
    garbled, or 
    incomplete.The printer cable is 
    loose or defective.
    Disconnect the printer cable 
    and reconnect. Try a print job 
    that you have already printed 
    successfully. If possible, 
    attach the cable and the 
    machine to another computer 
    and try a print job that you 
    know works. Finally, try a 
    new printer cable.
    The wrong printer 
    driver was selected. Check the application’s 
    printer selection menu to 
    ensure that your machine is 
    selected.
    The software 
    application is 
    malfunctioning. Try printing a job from 
    another application.
    The operating system 
    is malfunctioning. Exit Windows and reboot the 
    computer. Turn the machine 
    off and then back on again.
    If you are under the 
    DOS environment, 
    the font setting for 
    your machine may be 
    set incorrectly.  Change the font setting. See 
    3.5
    Pages print, 
    but they are 
    blank. The toner cartridge is 
    defective or out of 
    toner. Redistribute the toner, if 
    necessary. 
    If necessary, replace the 
    toner cartridge.
    The file may have 
    blank pages. Check the file to ensure that 
    it does not contain blank 
    pages.
    Some parts, such as 
    the controller or the 
    board, may be 
    defective. Contact a service 
    representative.
    PDF file 
    does not 
    print 
    correctly-
    some parts 
    are missing 
    in the 
    graphics, 
    text or 
    illustrations. Incompatibility 
    between the PDF file 
    and the Acrobat 
    products.
    Printing the PDF file as an 
    image may enable the file to 
    print. Turn on 
    Print As Image 
    from the Acrobat printing 
    options.
    Note: It will take longer to 
    print when you print a PDF 
    file as an image.
    ConditionPossible causeSuggested solutions
    Downloaded From ManualsPrinter.com Manuals 
    						
    							
    7.12   
    The print 
    quality of 
    photos is 
    not good. 
    Images are 
    not clear. The resolution is set 
    to 
    Normal .  Change the resolution to 
    Best
     in the machine 
    properties window and then 
    try printing again. 
    The resolution of the 
    photo is very low.  Reduce the photo size. If you 
    increase the photo size in the 
    software application, the 
    resolution will be reduced. 
    Yo u r  
    machine 
    has an odd 
    smell 
    during initial 
    use. The oil used to 
    protect the fuser is 
    evaporating.
    After printing about 100 color 
    pages, there will be no more 
    smell. It is a temporary issue.
    Before 
    printing, the 
    machine 
    emits vapor 
    near the 
    output tray. Using damp paper 
    can cause vapor 
    during printing.
    This is not a problem. Just 
    keep printing.
    ConditionPossible causeSuggested solutionsPrinting quality problems
    If the inside of the machine is dirty or paper has been loaded improperly, 
    you may notice a reduction in print quality. See the table below to clear 
    the problem. 
    ConditionSuggested solutions
    Light or faded printIf a vertical white streak
     or faded area appears 
    on the page:
    • The toner supply is low. You may be able to 
    temporarily extend the to ner cartridge life. If 
    this does not improve t he print quality, install 
    a new toner cartridge.
    • The paper may not meet paper  specifications; for example, the paper may 
    be too moist or rough. (See Specifications 
    on print media on page 4.2.)
    • If the entire page is light, the print resolution  setting is too low or th e toner save mode is 
    on. Adjust the print resolution and turn the 
    toner save mode off. See the help screen of 
    the printer driver and refer to Software 
    section, respectively.
    • A combination of faded or smeared defects  may indicate that the toner cartridge needs 
    cleaning. Contact a service representative.
    • The surface of the LSU part inside the  machine may be dirty. Clean the LSU, 
    contact a service representative. 
    Toner specks• The paper may not meet specifications; for 
    example, the paper may be too moist or 
    rough. (See Specifications on print 
    media on page 4.2.)
    • The paper transfer belt may be dirty. Clean  the inside of your machine. Contact a 
    service representative.
    • The paper path may need cleaning. Contact  a service representative.
    DropoutsIf faded areas, generally rounded, occur 
    randomly on the page:
    • A single sheet of pa per may be defective. 
    Try reprinting the job.
    • The moisture content of the paper is uneven  or the paper has moist spots on its surface. 
    Try a different brand of paper. (See 
    Specifications on print media on page 4.2.)
    • The paper lot is bad. The manufacturing 
    processes can cause so me areas to reject 
    toner. Try a different kind or brand of paper.
    • If these steps do not correct the problem, 
    contact a service representative.
    Downloaded From ManualsPrinter.com Manuals 
    						
    							
    7.13   
    White Spots  White spots appear on the page:
    • The paper is too rough and a lot of dirt from 
    the paper falls to the inner devices within 
    the machine, which means the transfer belt 
    may be dirty. Clean the inside of your 
    machine. Contact a service representative.
    • The paper path may need cleaning. Contact 
    a service representative.
    Vertical linesIf black vertical streaks appear on the page:
    • The toner cartridge has probably been scratched. Remove the toner cartridge and 
    install a new one.
    If white vertical streaks appear on the page:
    • Clean the inside of the machine. Contact a  service representative to clean the inside of 
    the machine.
    Color or Black 
    backgroundIf the amount of backg round shading becomes 
    unacceptable:
    • Change to a lighter weight paper. (See 
    Specifications on print media on page 4.2.)
    • Check the environmental conditions: very  dry conditions (low humidity) or a high level 
    of humidity (higher than 80% RH) can 
    increase the amount of background 
    shading.
    • Remove the old toner cartridge, and then 
    install a new one. (See Replacing the toner 
    cartridge on page 6.4.)
    Toner smear• Clean the inside of the machine. Contact a service representative to clean the inside of 
    the machine.
    • Check the paper type and quality. (See  Specifications on print media on page 4.2.)
    • Remove the paper transfer belt, and then 
    install a new one. (See Replacing the toner 
    cartridge on page 6.4.)
    ConditionSuggested solutions
    Vertical repetitive 
    defectsIf marks repeatedly appear on the printed side 
    of the page at even intervals:
    • Clean the inside of the machine. Contact a service representative to clean the inside of 
    the machine. After cleaning the inside of the 
    machine, if you still have the same 
    problems, install a new  toner cartridge of the 
    problem color. See Replacing the toner 
    cartridge on page 6.4.
    • Parts of the machine may have toner on  them. If the defects o ccur on the back of the 
    page, the problem will likely correct itself 
    after a few more pages.
    • The fusing assembly may be damaged. 
    Contact a service representative.
    Background scatterBackground scatter result s from bits of toner 
    randomly distributed on the printed page. 
    • The paper may be too damp. Try printing 
    with a different batch of paper. Do not open 
    packages of paper until necessary so that 
    the paper does not absorb too much 
    moisture.
    • If background scatter occurs on an  envelope, change the printing layout to 
    avoid printing over areas that have 
    overlapping seams on the reverse side. 
    Printing on seams can cause problems.
    • If background scatter covers the entire  surface area of a printed page, adjust the 
    print resolution through your software 
    application or in printer properties.
    Misformed 
    characters• If characters are improperly formed and producing hollow images, the paper stock 
    may be too slick. Try different paper. (See 
    Specifications on print media on page 4.2.)
    Page skew• Ensure that the paper is loaded properly.
    • Check the paper type and quality. (See 
    Specifications on print media on page 4.2.)
    • Ensure that the paper  or other material is 
    loaded correctly and the guides are not too 
    tight or too loose against the paper stack.
    ConditionSuggested solutions
    Downloaded From ManualsPrinter.com Manuals 
    						
    							
    7.14   
    Curl or wave• Ensure that the paper  is loaded properly.
    • Check the paper type and quality. Both high  temperature and humidity can cause paper 
    curl. (See Specifications on print media on 
    page 4.2.)
    • Turn the stack of paper over in the tray. Also 
    try rotating the paper 180° in the tray.
    Wrinkles or creases• Ensure that the paper  is loaded properly.
    • Check the paper type and quality. (See 
    Specifications on print media on page 4.2.)
    • Turn the stack of paper over in the tray. Also  try rotating the paper 180° in the tray.
    Back of printouts 
    are dirtyCheck for leaking toner. Clean the inside of 
    the machine. Contact a service 
    representative.
    Black pages• The toner cartridge may not be installed 
    properly. Remove the cartridge and reinsert 
    it.
    • The toner cartridge may be defective and 
    need replacing. Remove the toner cartridge 
    and install a new one. (See Replacing the 
    toner cartridge on page 6.4.)
    • The machine may require repair. Contact a  service representative.
    ConditionSuggested solutions
    Loose toner• Clean the inside of the machine. Contact a service representative to clean the inside of 
    the machine. After cleaning the inside of the 
    machine, if you still have the same 
    problems, contact a service representative.
    • Check the paper type and quality. (See 
    Specifications on print media on page 4.2.)
    • Remove the toner cartridge, and then install  a new one. (See Replacing the toner 
    cartridge on page 6.4.)
    • If the problem persists, the machine may  require repair. Contact a service 
    representative.
    Character VoidsCharacter voids are white areas within parts of 
    characters that should be solid black:
    • You may be printing on the wrong surface of the paper. Remove the paper and turn it 
    around. 
    • The paper may not meet paper  specifications. (See S pecifications on print 
    media on page 4.2.)
    Horizontal stripesIf horizontally aligned black streaks or smears 
    appear:
    • The toner cartridge may be installed 
    improperly. Remove the cartridge and 
    reinsert it.
    • The toner cartridge may be defective. 
    Remove the toner cartridge and install a 
    new one. (See Replacing the toner 
    cartridge on page 6.4.)
    • If the problem persists, the machine may  require repair. Contact a service 
    representative.
    CurlIf the printed paper is curled or paper does not 
    feed into the machine:
    • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. 
    ConditionSuggested solutions
    Downloaded From ManualsPrinter.com Manuals 
    						
    							
    7.15   
    Common Windows problems
    Note
    Refer to Microsoft Windows 2000/XP/2003/Vista User’s Guide 
    that came with your PC for further information on Windows error 
    messages.
    An unknown image 
    repetitively appears 
    on the next few 
    sheets or loose 
    toner, light print, or 
    contamination 
    occurs. 
    You machine is probably being used at an 
    altitude of 1,000 m (3,281 ft) or above. The 
    high altitude may affect the print quality from 
    loose toner or light imaging. You can set this 
    option through Printer Settings Utility or the 
    Printer
     Tab in printer driver’s properties. See 
    Altitude Setting after Software Installation on 
    page 3.4.
    ConditionSuggested solutions
    “File in Use” 
    message appears 
    during installation. Exit all software applications. Remove all 
    software from the StartUp Group, then restart 
    Windows. Reinstall the printer driver.
    “Error Writing to 
    LPTx” message 
    appears. • Ensure that the cables are connected 
    correctly and the machine is on.
    • If bi-directional communication is not turned  on in the driver, it will also cause this 
    message.
    “General 
    Protection Fault”, 
    “Exception OE”, 
    “Spool32”, or 
    “Illegal Operation” 
    messages appear. Close all other applications, reboot Windows 
    and try printing again.
    “Fail To Print”, “A 
    machine timeout 
    error occurred.” 
    messages appear. These messages may appear during printing. 
    Just keep waiting until the machine finishes 
    printing. If the message appears in standby 
    mode or after printing has been completed, 
    check the connection and/or whether an error 
    has occurred.
    ConditionSuggested solutionsCommon PostScript problems
    The following situations are PS language specific and may occur when 
    several printer languages are being used.
    Note
    To receive a printed or screen-displayed message when 
    PostScript errors occur, open the Print Options window and click 
    the desired selection next to the PostScript errors section.
    ProblemPossible CauseSolution
    PostScript file 
    cannot be 
    printed. The PostScript 
    driver may not be 
    installed correctly. • Install the PostScript 
    driver, referring to 
    Software 
    section
    .
    • Print a configuration page 
    and verify that the PS 
    version is available for 
    printing.
    • If the problem persists,  contact a service 
    representative.
    “Limit Check 
    Error” message 
    appears. The print job was 
    too complex.
    You might need to reduce 
    the complexity of the page or 
    install more memory.
    A PostScript 
    error page 
    prints. The print job may 
    not be PostScript.
    Make sure that the print job 
    is a PostScript job. Check to 
    see whether the software 
    application expected a setup 
    or PostScript header file to 
    be sent to the machine.
    The optional 
    tray is not 
    selected in the 
    driver. The printer driver 
    has not been 
    configured to 
    recognize the 
    optional tray. Open the PostScript driver 
    properties, select the 
    Device 
    Settings
     tab, and set the 
    Tr a y option of the Installable 
    Options
     section to Installed.
    When printing 
    a document in 
    Macintosh with 
    Acrobat 
    Reader 6.0 or 
    higher, colors 
    print 
    incorrectly. The resolution 
    setting in the 
    printer driver may 
    not be matched 
    with the one in 
    Acrobat Reader.
    Make sure that the resolution 
    setting in your printer driver 
    matches the one in Acrobat 
    Reader.
    Downloaded From ManualsPrinter.com Manuals 
    						
    							
    7.16   
    Common Linux problems
    ProblemPossible Cause and Solution
    The machine does not 
    print. • Check if the printer driver is installed in 
    your system. Open the Unified Driver 
    configuration tool  and switch to the 
    Printers tab in the Printers configuration 
    window to look at the list of available 
    machines. Make sure that your machine 
    is displayed on the list. If not, use the 
    Add new printer wizard to set up your 
    device.
    • Check if the machine has started. Open  Printers configuration and select your 
    machine on the machines list. Look at 
    the description in the Selected printer 
    pane. If its status contains a “(stopped)” 
    string, click  Start. After that, normal 
    operation of the machine should be 
    restored. The “stopped” status might 
    have been activated when problems in 
    printing occurred. 
    • Check if your application has special 
    print options such as “-oraw”. If “-oraw” 
    is specified in the command line 
    parameter, then remove it to print 
    properly. For Gimp front-end, select 
    “print” -> “Setup printer” and edit the 
    command line parameter in the 
    command item.
    • The CUPS (Common Unix Printing  System) version distributed with SuSE 
    Linux 9.2 (cups-1.1.21) has a problem 
    with ipp (Internet Pr inting Protocol) 
    printing. Use the socket printing instead 
    of ipp or install a later version of CUPS 
    (cups-1.1.22 or higher).
    Some color images 
    come out in 
    unexpected color. This is a known bug in Ghostscript (until 
    GNU Ghostscript vers
    ion 7.xx) when the 
    base color space of the document is 
    indexed RGB color space and it is 
    converted through CIE color space. 
    Because Postscript uses CIE color space 
    for Color Matching System, you should 
    upgrade Ghostscript on your system to at 
    least GNU Ghostscript version 8.xx or 
    later. You can find recent Ghostscript 
    versions at www.ghostscript.com.
    Common Macintosh problems
    The machine does not 
    print whole pages and 
    its output is half-page 
    printed.  It is a known problem that occurs when a 
    color machine is used on version 8.51 or 
    earlier of Ghostscript, 64-bit Linux OS, and 
    reported to bugs.ghostscript.com as 
    Ghostscript Bug 688252. The problem is 
    solved in AFPL Ghostscript v. 8.52 or 
    above. Download the latest version of 
    AFPL Ghostscript from http://
    sourceforge.net/projects/ghostscript/ and 
    install it to solve this problem.
    I encounter error 
    “Cannot open port 
    device file” when 
    printing a document. Avoid changing print job parameters (via 
    LPR GUI, for example) while a print job is 
    in progress. Known versions of CUPS 
    server cut off the print jobs whenever print 
    options are changed and then try to restart 
    the job from the beginning. Since Unified 
    Linux Driver locks the port while printing, 
    the abrupt termination 
    of the driver keeps 
    the port locked and therefore unavailable 
    for subsequent print jobs. If this situation 
    occurs, try to release the port. 
    ProblemSuggested solutions
    PDF file does not print 
    correctly-some parts are 
    missing in the graphics, 
    text or illustrations. Incompatibility between the PDF file and 
    the Acrobat products.
    Printing the PDF file as an image may 
    enable the file to print. Turn on 
    Print As 
    Image
     from the Acrobat printing options.
    Note: It will take longer to print when 
    you print a PDF file as an image.
    The document has 
    printed, but the print job 
    has not disappeared from 
    the spooler in 
    Mac OS 10.3.2. Update your Mac OS to OS 10.3.3. or 
    higher.
    Some letters are not 
    displayed normally 
    during the cover page 
    printing. This problem is caused because the 
    Mac OS cannot find the font during the 
    cover page printing. English alphabet 
    and numbers are displayed normally on 
    the cover page.
    Some fonts are not 
    printed properly in the 
    Adobe Illustrator 
    program. Those fonts may not supported by your 
    machine. Start the Adobe Illustrator 
    program, click 
    File > Print  > Illustrator  
    tab. Then, check  Force Fonts to 
    Download , and try again.
    ProblemPossible Cause and Solution
    Downloaded From ManualsPrinter.com Manuals 
    						
    All Samsung manuals Comments (0)

    Related Manuals for Samsung CLP 610ND User Manual