Samsung Idcs Systems Standard TelePhone User Guide
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TABLE OF CONTENTS AB OUT THIS B OOK ...................................................... 1 THINGS Y OU SHOULD KNOW ...................... 2–3 OUTSIDE CALLS Making an Outside Call .............................................................. 4 Answering an Outside Call ........................................................ 4 Universal Answer ...................................................................... 4 Flash/Recall ........................................................................\...
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ABOUT THIS BOOK This booklet provides instructions for using an industry standard single line telephone set with the iDCS systems. A variety of single line sets from many different manufacturers are available. Check with your service and installa- tion company to ensure proper operation with the iDCS system. Please take the time to study this guide and to become familiar with the op- eration of your standard telephone. Keep it handy. You may need to look up instructions for infrequently used features....
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3 SYSTEM TONESThe system provides several tones to assist you. Some of these tones are already familiar to you.Intercom Dial Tone—A steady tone that indicates you can begin dialing.DIAL TONE CONTINUOUS Ringback Tone—Indicates the station you dialed is ringing.RINGBACK TONE—1000 ms ON/3000 ms OFF CONTINUOUS Busy Tone—Indicates the station you dialed is busy.BUSY TONE—500 ms ON/500 ms OFF CONTINUOUS DND/No More Calls Tone—Fast busy tone indicates the station you dialed is in the Do Not Disturb mode or...
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RECALL DIAL TONEHookflash and then dial 18to disconnect your outside call and receive tele- phone company dial tone for a new call.BUSY LINE QUEUING WITH CALLBACKIf you receive a busy signal when you select an outside line: While on that call, hookflash, receive transfer tone and dial 44. When the line becomes free, the system will call you back. Lift the handset, receive dial tone and dial the telephone number or the speed dial number again. NOTE: A callback will be canceled if it is not answered...
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CALLING YOUR SYSTEM OPERATOR Lift the handset and dial 0to call your system operator or group of op- erators. If you want to call a specific operator, dial that person’s extension number. 7 6 INTERCOM CALLS CALLING OTHER STATIONS Lift the handset. Dial the extension number or group number. Wait for the party to answer. If you hear several brief tone bursts instead of ringback tone, the station you called is set for Voice Announce or Auto Answer. Begin speaking immediately after the tone. Finish...
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TRANSFERRING CALLSTransfer is used to send any call to another extension in one of two ways. You can perform a screened transfer by informing the other extension who is calling or you can perform a blind transfer without notification. While you are speaking on a call, hookflash to receive transfer dial tone and then dial an extension number. Your call is automatically put on transfer hold. Hang up when you hear ringing—OR—wait for the party to answer and advise the party of the call and then hang up....
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FORWARD ALL CALLSTo forward all of your calls to another station: Lift the handset and dial 601plus the extension or group number. Receive confirmation tone and hang up. To cancel Forward All Calls, lift the handset and dial 600— —O OR R— — dial another forward code, e.g.,604.FORWARD BUSYTo forward calls to another station when you are on the phone: Lift the handset and dial 602plus the extension or group number. Receive confirmation tone and hang up. To cancel Forward Busy, lift the handset and...
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13 NETWORK FORWARDING If your system is equipped with iDCS 500 LE Softwareor iDCS 100 Enhanced Softwareand your system is networked with another system, there are 3 types of forwarding that must be used when you want to forward calls to a station that is located in another system on your network. These forwarding types are described below.CALL FORWARD UNCONDITIONALTo forward all your calls to a station in another system on your network: Lift the handset and dial608plus the extension or group number....
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PULSE TO TONE CHANGEOVERWhen making an outside call on a dial pulse line, press #. All digits dialed after the #will be sent as tones. 15 14 DIALING FEATURES SPEED DIALING You can dial a preprogrammed telephone number stored in the system-wide speed dial list of numbers 500–999 or from your personal list of numbers 00–49. Lift the handset and dial 16. Dial the desired speed dial number. The telephone number is automatically dialed for you.PROGRAMMING PERSONAL SPEED DIAL NUMBERSTo program personal...
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RETRIEVING A PARKED CALLTo retrieve a call that has been parked for you: Lift the handset. Dial 10plus the station number that was announced. You will be con- nected to the parked call.SETTING A MESSAGE INDICATIONWhen you are calling another station and no one answers or you receive a busy signal, you can set a message indication at that station. The MES- SAGE key on keysets will flash and standard telephones will receive special dial tone and light their message lamp if their phone is equipped with...