Samsung LE 19C350 user guide

							21English
03Basic FeaturesSupport Menu
Self Diagnosis
Self Diagnostic might take few seconds, this is part of the 
normal operation of the TV.
Picture Test (Yes / No)
 
■ : Use to check for picture 
problems and if the problem continues to occur check 
the colour pattern. 
Sound Test (Yes / No)
 
■ : Use the built-in melody sound to 
check for sound problems. 
If you hear no sound from the T V’s speakers, 
 
✎before performing the sound test, make sure 
Speaker Select is set to T V speaker in the 
Sound  menu.
The melody will be heard during the test even if 
 
✎Speaker Select is set to External Speaker or the 
sound is muted by pressing the MUTE  button.
Signal Information
 
■ : (digital channels only) HDTV 
channel’s reception quality is either perfect or the 
channels are unavailable. Adjust your antenna to 
increase signal strength. 
Troubleshooting
 
■ : If the TV seems to have a problem, 
refer to this description.
If none of these trouble shooting tips apply, 
 
✎contact the Samsung customer service centre.
Software Upgrade
Software Upgrade can be performed via a broadcasting 
signal or by downloading the latest firmware from samsung.
com to a USB memory device.
Current Version the software already installed in the TV.  
Software is represented as “Year/Month/Day_Version”.
 
✎
Software Upgrade
Current Version  2010/01/18_000001
U Move    E Enter    R Return
By USB 
  ►
By Channel
Standby Mode Upgrade    2 Hours Later
Alternative Software      
Installing the Latsted Version
By USB
 
■ : Insert a USB drive 
containing the firmware 
upgrade file, downloaded 
from www.samsung.com, 
into the TV. Please be careful 
not to disconnect the power 
or remove the USB drive 
until upgrades are  complete. 
The TV will be turned off 
and on automatically after 
completing the firmware 
upgrade. When software is upgraded, video and audio 
settings you have made will return to their default 
settings. We advise you to to write down your settings 
so that you can easily reset them after the upgrade.
By Channel
 
■ : Upgrade the software using the 
broadcasting signal.
If the function is selected during the software 
 
✎transmission period, software will be automatically 
searched and downloaded. 
The time required to download the software is 
 
✎determined by the signal status.
Standby Mode Upgrade
 
■ : A manual upgrade will be 
automatically performed at selected time. Since the 
power of the unit is turned on internally, the screen 
may be turned on slightly for the LCD product. This 
phenomenon may continue for more than 1 hour until 
the software upgrade is complete.
Alternative 
 
■ Software (backup): If there is an issue with 
the new firmware and it is affecting operation, you can 
change the software to the previous version.
If the software was changed, existing software is 
 
✎displayed.
HD Connection Guide
Refer to this information when connecting external devices 
to the TV.
Contact Samsung
View this information when your TV does not work properly 
or when you want to upgrade the software. You can find 
information regarding our call centres, and how to download 
products and software.
TV Rear Panel
USB Drive
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Advanced Features
Media Play
Connecting a USB Device
 
¦
1.  Turn on your TV.
2.  Connect a USB device containing photo and/or music  fi les to the USB jack on the 
rear of the TV.  
3.  When USB is connected to the TV, popup window appears. Then you can select 
Media Play.
Enjoy photos and/or music fi les saved on a USB 
Mass Storage Class (MSC) device.
It might not work properly with unlicensed multimedia files.
 
✎
Need-to-Know List before using  
✎Media Play
MTP (Media Transfer Protocol) is not supported.
 
x
The file system supports FAT16, FAT32 and NTFS. 
x
Certain types of USB Digital camera and audio devices may not be compatible with this T V. 
x
Media Play only supports USB Mass Storage Class (MSC) devices. MSC is a Mass Storage Class Bulk-Only  
xTransport device. Examples of MSC are Thumb drives, Flash Card Readers and USB HDD (USB HUB are not 
supported). Devices should be connected directly to the T V’s USB port.
Before connecting your device to the T V, please back up your files to prevent them from damage or loss of data. 
 
xSAMSUNG is not responsible for any data file damage or data loss.
Do not disconnect the USB device while it is loading.
 
x
The higher the resolution of the image, the longer it takes to display on the screen. 
x
The maximum supported JPEG resolution is 15360X8640 pixels. 
x
For unsupported or corrupted files, the “Not Supported File Format” message is displayed. 
x
If the files are sorted by Basic View, up to 1000 files can be displayed in each folder. 
x
MP3 files with DRM that have been downloaded from a non-free site cannot be played. Digital Rights Management  
x(DRM) is a technology that supports the creation, distribution and management of the content in an integrated and 
comprehensive way, including the protection of the rights and interests of the content providers, the prevention of the 
illegal copying of contents, as well as managing billings and settlements.
If more than 2 PTP devices are connected, you can only use one at a time.
 
x
If more than two MSC devices are connected, some of them may not be recognized. A USB device that requires high  
xpower (more than 500mA or 5V) may not be supported.
If an over-power warning message is displayed while you are connecting or using a USB device, the device may not 
 
xbe recognized or may malfunction.
If the T V has been no input during time set in 
 
xAuto Protection Time , the Screensaver will run.
The power-saving mode of some external hard disk drives may be released automatically when connected to the T V.
 
x
If a USB extension cable is used, the USB device may not be recognized or the files on the device may not be read. 
x
If a USB device connected to the T V is not recognized, the list of files on the device is corrupted or a file in the list is  
xnot played, connect the USB device to the PC, format the device and check the connection.
If a file deleted from the PC is still found when Media Play is run, use the “Empty the Recycle Bin” function on the PC 
 
xto permanently delete the file.
P
POWER
MEDIA.P
F A V .CH
P .MODE
DUAL
MTS
Devicename A Change Device D Device Mode  E Enter  R Return
Music
Music
MediaPlay
USB Drive TV Rear Panel
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English

04Advanced Features
Screen Display
 
¦
Move to the file you desired using the up/down/right/left buttons and then press the  ENTERE button. The file is played.
Supports the  
 
✎Device Mode and Contents Mode  in Media Play homepage.
 
Music
Playing a Music
1.   Press the ◄ or ► button to select Music, then press the  ENTER
E 
button in the Media Play menu.
2. 
 
Press the ◄/►/▲/▼ button to select the desired Music in the file 
list.
3.
 
Press the 
ENTER
E button.
During music playback, you can search using 
 
– ◄ and ► button.
Only displays files with the MP3 file extension. Other file extensions 
 
✎are not displayed, even if they are saved on the same USB device.
If the sound is strange when playing MP3 files, adjust the 
 
✎Equalizer  
in the Sound  menu. (An over-modulated MP3 file may cause a 
sound problem.)

 Devicename 
A  Change Device  
C Select  
D Sorting   T Tools  
c
c
c
Music 01  2010
no singer     otherMusic 02
  2010
no singer  
  other
Music 03
  2010
no singer  
  otherMusic 04
  2010
no singer  
  other
Music 05
  2010
no singer  
  otherMusic 06
  2010
no singer  
  other
Music 07
  2010
no singer  
  otherMusic 08
  2010
no singer  
  other
MusicMusic 01.mp3  1/2

Only you
Jason
1st Album
Pop
2010
4.2MB3/15Only you
Jason
Music 1
No SingerMusic 2No SingerMusic 3No SingerMusic 4No SingerMusic 5No Singer
01:10 / 04:02 Playlist
 
  E Pause   L Jump   T Tools   R Return
Devicename

File List Section :
You can confirm the files and 
groups that are sorted by each 
category.
Operation Button 

A Red (Change Device): Selects a connected device.
B Green (Preference): Sets the file preference. (not supported in Basic view)
C   Yellow (Select): Selects multiple files from file list. Selected files are marked 
with a symbol.

D Blue (Sorting): Selects the sort list.T Tools: Displays the option menu.
Information :
You can ascertain the selected file  name and the number of files and  page.
Sort List Section :
Displays the sorting standard.
The sorting standard is  
 
✎different depending on the  
contents.  

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English

Advanced Features

Photos
Viewing a Photo (or Slide Show)
1.  Press the ◄ or ► button to select Photos, then press the 
ENTER
E button in the Media Play menu.
2. 
 
Press the ◄/►/▲/▼ button to select the desired photo in the file list.
3.
 
Press the 
ENTER
E button.
While a photo list is displayed, press the 
 
– ENTER
E button on the 
remote control to start slide show.
All files in the file list section will be displayed in the slide sh\
ow.
 
– During the slide show, files are displayed in order.
 
–
Music files can be automatically played during the Slide Show if the 
 
✎Background Music  is set to On.
The 
 
✎BGM Mode cannot be changed until the BGM has finished 
loading. 
Playing the multiple files 
 
¦

Playing the selected music/photo files
1.
  Press the Yellow button in the file list to select the desired file.
2. 
  Repeat the above operation to select multiple files. NOTE
 
✎
The  
xc mark appears to the left of the selected files.
To cancel a selection, press the yellow button again. 
 
x
To deselect all selected files, press the  
xTOOLS  button and 
select  Deselect All .
3. 
 
Press the 
TOOLS
 button and select Play Selected Contents.
Playing the music/photo file group
1. 
 
While a file list is displayed, move to the any file in desired group.
2. 
 
Press the 
TOOLS
 button and select Play Current Group.
Media Play Additional Function
 
¦
Sorting the file list
Press the blue button in the file list to sort the files.

Category OperationsMusicPhotos
Basic View Displays the whole folder. You can view the photo by selecting the folder.
✓✓
Title Sorts and displays the file title in Symbol/Number/Alphabet/Special or\
der.
✓✓
Preference Sorts and displays the file by preference. You can change the file preference 
in the file list section using the Green button.
✓
✓
Latest Date Sorts and shows files by the latest date.
✓
Earliest Date Sorts and shows files by the earliest date.
✓
Artist Sorts the music file by artist in alphabetical order.
✓
Album Sorts the music file by album in alphabetical order.
✓
Genre Sorts music files by the genre.
✓
Mood Sorts music files by the mood. You can change the music mood 
information.
✓
Monthly Sorts and shows photo files by month.
✓

NormalImage1024.jpg
1024x7682010/2/1
3/15

Devicename
    E Pause   L Previous/Next   T Tools   R Return

 Devicename 
A Change Device  
C Select 
D Sorting T Tools
c
c
c
Music 01   2010
no singer     otherMusic 02
  2010
no singer  
  other
Music 03
  2010
no singer  
  otherMusic 04
  2010
no singer  
  other
Music 05
  2010
no singer  
  otherMusic 06
  2010
no singer  
  other
Music 07
  2010
no singer  
  otherMusic 08
  2010
no singer  
  other
MusicMusic 01.mp3  1/2

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04Advanced FeaturesMusic/Photos Play Option menu
 Option menu OperationsMusicPhotos
Repeat Mode You can play movie and music files repeatedly.
✓
Picture Setting You can adjust the picture setting. (P. 14, 15, 16)
✓
Sound Setting You can adjust the sound setting. (P. 17, 18)
✓✓
Stop Slide Show / Start 
Slide Show You can start or stop a Slide Show.
✓
Slide Show Speed You can select the slide show speed during the slide show.
✓
Background Music You can set and select background music when watching a Slide 
Show.
✓
Zoom You can zoom into images in full screen mode.
✓
Rotate You can rotate images in full screen mode.
✓
Information You can see detailed information about the played file.
✓✓
Settings
Using the Setup Menu
Information
 
■ : Select to view information about the connected device.
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Other Information
Analogue Channel Teletext Feature
The index page of the Teletext service gives you information on how to use the service. For Teletext information to be displayed
correctly, channel reception must be stable. Otherwise, information may be missing or some p\
ages may not be displayed.You can change Teletext pages by pressing the numeric buttons on the remote control.
 
✎
Other Information
The Teletext pages are organized according to six categories:
Part Contents PartContents
A Selected page number. DDate and time.
B Broadcasting channel identity. EText.
C Current page number or 
search indications. FStatus information. FASTEXT 
information.
MEDIA.P
ABCDA
BC D
1
3
4
2 5
8 7
0
!
@
6
9
1/ (Teletext on/mix): 
Activate the Teletext mode after 
selecting the channel providing the 
Teletext service. Press it twice to 
overlap the Teletext mode with the 
current broadcasting screen.
2
8 (store): Store the Teletext 
pages. 
3
4 (size): Display the double-
size letters on the upper half of the 
screen. For the lower half of the 
screen, press it again. To display 
the normal screen, press it once 
again. 
4
9 (hold): Hold the display 
on a given page if the selected 
page is linked with several 
secondary pages which follow on 
automatically. To resume, press it 
again
5
0 (mode): Select the Teletext 
mode (LIST/ FLOF). 
If you press this button in the LIST 
mode, the mode is switched into 
the List save mode. In the List save 
mode, you can save a Teletext 
page into list using the 8(store) 
button.
6
1 (sub-page): Display the 
available sub-page.
2 (page up): Display the next  Teletext page. 7
3 (page down): Display the 
previous Teletext page. 8
6 (index): Display the index 
(contents) page at any time while  you are viewing Teletext. 9
5 (reveal): Display the hidden 
text (answers to quiz games, for  example). To display the normal  screen, press it again.  0
7 (cancel): Display the current 
broadcast when searching for a  page.!
Colour buttons (red/green/
yellow/blue): If the FASTEXT 
system is used by a broadcasting  company, the different topics 
covered on a Teletext page are 
colour-coded and can be selected  by pressing the coloured buttons. Press one of them corresponding  to the required. The page is 
displayed with other coloured 
information that can be selected  in the same way. To display the 
previous or next page, press the  corresponding coloured button. @
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05Other InformationInstalling the Wall Mount
Installing the Wall Mount Kit
 
¦
Wall mount items (sold separately) allow you to mount the TV on the wal\
l.
For detailed information on installing the wall mount, see the instructi\
ons provided with the Wall Mount items. Contact a 
technician for assistance when installing the wall mount bracket.
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the 
TV on your own.
Wall Mount Kit Specifications (VESA) 
 
¦
Wall mount kit is not supplied but sold separately. 
✎
Install your wall mount on a solid wall perpendicular to the floor. When attaching to other building materials, please contact 
your nearest dealer. If installed on a ceiling or slanted wall, it may fall and result in severe personal injury.
NOTE
 
✎
Standard dimensions for wall mount kits are shown in the table below. 
x
When purchasing our wall mount kit, a detailed installation manual and all parts\
 necessary for assembly are provided. 
x
Do not use screws longer than the standard dimension, as they may cause damage to the inside of the TV set. 
x
For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ  
xdepending on their specifications.
Do not use screws that do not comply with the VESA standard screw specifications.
 
x
Do not fasten the screws too strongly, this may damage the product or cause the product to fall, leading to personal  
xinjury. Samsung is not liable for these kinds of accidents.
Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mo\
unt is used or 
 
xthe consumer fails to follow the product installation instructions.
Our 57” and 63” models do not comply with VESA Specifications. The\
refore, you should use our dedicated wall mount 
 
xkit for this model.
Do not exceed 15 degrees tilt when mounting this TV.
 
x
Product 
Family inches
VESA Spec. (A * B) Standard ScrewQuantity
LCD-TV19~22
75 X 75
100 X 100 M4
4
23~29
200 X 100
30~40 200 X 200 M6
46~55 400 X 400
M8
57~65
600 X 400
70~80 800 X 400
80~ 1400 X 800
Do not install your Wall Mount Kit while your TV is turned on. It may result in personal injury due to electric 
shock.
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Other Information
Anti-Theft Kensington Lock
The Kensington Lock is a device used to physically fix the system when\
 using 
it in a public place. The appearance and locking method may differ from the 
illustration depending on the manufacturer. Refer to the manual provided with the 
Kensington Lock for proper use.Please find a “
 
✎
1
2
3
” icon on the rear of the TV. A kensington slot is beside the  
“1
2
3
” icon.
1.  Insert the locking device into the Kensington slot on the LCD TV 1 and turn 
it in the locking direction 2.
2.  Connect the Kensington Lock cable 3.
3.  Fix the Kensington Lock to a desk or a heavy stationary object.
The locking device has to be purchased separately.
 
✎
The location of the Kensington Lock may be different depending on its  
✎model.
1
2
3
Securing the TV to the Wall
Caution: Pulling, pushing, or climbing onto the TV may cause the TV to fall. In\
 particular, ensure that your 
children do not hang over or destabilize the TV; doing so may cause the TV to tip over, resulting in serious 
injuries or death. Follow all safety precautions provided on the included Safety Flyer. For added stability, install 
the anti-fall device for safety purposes, as follows.
To avoid the TV from falling 
Since the necessary clamps, screws, and string are not supplied,  
✎please purchase these additionally.
1.  Drive the screws into the clamps and firmly fasten them onto the 
wall. Make sure the screws are firmly fixed into the wall. 
Screw Specifications
 
✎
For a 17 ~ 29 Inch LCD TV: M4 
x
For a 32 ~ 40 Inch LCD TV: M6 
x
2.  Remove the screws from the centre back of the TV, put the 
screws into the clamps, and then fasten the screws onto the TV 
again.
3.  Connect the clamps fixed onto the TV and the clamps fixed onto 
the wall with a strong string and then tie the string tightly.
Verify all connections are properly secured. Periodically check 
 
✎connections for any sign of fatigue for failure. If you have 
any doubt about the security of your connections, contact a 
professional installer.
Install the TV near to the wall so that it does not fall backwards.
 
✎
It is safe to connect the string so that the clamps fixed on the wall ar\
e equal to or lower than the clamps fixed on the TV. 
✎
Untie the string before moving the TV. 
✎
Wall

TV Rear
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05Other InformationTroubleshooting
If you have any questions about the TV, first refer to this list. If none of these troubleshooting tips apply, please visit “www.
samsung.com,” then click on Support, or contact the call centre listed on the back-cover of this manual.
Issues Solutions and Explanations
Picture Quality First of all, please perform the Picture Test and confirm that your TV is properly displaying test image. 
(go to MENU - Support - Self Diagnosis - Picture Test) (P. 21)
If the test image is properly displayed, the poor picture may caused by the source or signal.
The TV image does not look as good as it 
did in the store. If you have an analogue cable/set top box, upgrade to a digital set top \
box. Use HDMI or Component 
•	
cables to deliver HD (high definition) picture quality.
Cable/Satellite subscribers: Try HD stations from the channel line up.
•	
Antenna connection: Try HD stations after performing Auto programme.
•	
Many HD channels are upscaled from SD(Standard Definition) contents.
 
✎Adjust the Cable/Set top box video output resolution to 1080i or 720p.
•	
Make sure you are watching the TV at the minimum recommended distance based on the size and 
•	
definition of the signal.
The picture is distorted: macroblock error, 
small block, dots, pixelization Compression of video contents may cause picture distortion especially in fast moving pictures such 
•	
as sports and action movies.
Low signal level or bad quality can cause picture distortion. This is not a TV issue.
•	
Colour is wrong or missing. If you’re using a component connection, make sure the component cables are connected to the 
•	
correct jacks. Incorrect or loose connections may cause colour problems or a blank screen.
There is poor colour or brightness. Adjust the 
•	 Picture options in the TV menu. (go to Picture mode / Colour / Brightness / Sharpness)
Adjust 
•	 Energy Saving option in the TV menu. (go to MENU - Picture - ECO solution - Energy 
Saving) 
Try resetting the picture to view the default picture settings. (go to MENU - 
•	 Picture - Picture Reset)
There is a dotted line on the edge of the 
screen. If the picture size is set to 
•	 Screen Fit, change it to 16:9. (P. 16)
Change cable/set top box resolution.
•	
The picture is black and white. If you are using an AV composite input, connect the video cable (yellow) to the Green jack of 
•	
component input 1 on the TV.
When changing channels, the picture 
freezes or is distorted or delayed. If connected with a cable box, please try to reset the cable box. Reconnect the AC cord and wait until 
•	
the cable box reboots. It may take up to 20 minutes.
Set the output resolution of the cable box to 1080i or 720p.
•	
Sound Quality First of all, please perform the Sound Test to confirm that your TV audio is properly operating.
(go to MENU - Support - Self Diagnosis - Sound Test) (P. 21)
If the audio is OK, the sound problem may caused by the source or signal.
There is no sound or the sound is too low 
at maximum volume. Please check the volume the of external device connected to your TV.
•	
The picture is good but there is no sound. Set the 
•	 Speaker Select option to TV speaker in the sound menu. (P. 18)
If you are using an external device, make sure the audio cables are connected to the correct audio 
•	
input jacks on the TV.
If you are using an external device, check the device’s audio output option (ex. you may need to 
•	
change your cable box’s audio option to HDMI when you have a HDMI connected to your TV).
If you are using a DVI to HDMI cable, a separate audio cable is required.
•	
If your TV has a headphone jack, make sure there is nothing plugged into it.
•	
The speakers are making an inappropriate 
noise. Check the cable connections. Make sure a video cable is not connected to an audio input.
•	
For antenna or cable connections, check the signal strength. Low signal level may cause sound 
•	
distortion.
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Other Information
IssuesSolutions and Explanations
No Picture, No Video
The TV won’t turn on. Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
•	
Make sure the wall outlet is working.
•	
Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns 
•	
on, refer to “The remote control does not work” below.
The TV turns off automatically. Ensure the 
•	 Sleep Timer is set to Off  in the Setup menu. (P. 19)
If your PC is connected to the TV, check your PC power settings.
•	
Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
•	
When watching TV from an antenna or cable connection, the TV will turn off after 10 ~ 15 minutes if 
•	
there is no signal.
There is picture/Video. Check cable connections (remove and reconnect all cables connected to the TV and external 
•	
devices).
Set your external devices’ (Cable/Set top Box, DVD, Blu-ray etc) video outputs to\
 match the 
•	
connections to the TV input. For example, if an external device’s output is HDMI, it should be connect 
to an HDMI input on the TV.
Make sure your connected devices are powered on.
•	
Be sure to select the TV’s correct source by pressing the SOURCE button on the TV remote.
•	
RF(Cable/Antenna) Connection
The TV is not receiving all channels. Make sure the Antenna cable is connected securely.
•	
Please try 
•	 Plug & Play (Initial setup) to add available channels to the channel list. Go to \
MENU - 
Setup - Plug & Play (Initial setup) and wait for all available channels to be stored.
Verify the Antenna is positioned correctly.
•	
The picture is distorted: macroblock error 
small block, dots, pixelization Compression of video contents may cause picture distortion, especially with fast moving pictures 
•	
such as sports and action movies.
A low signal can cause picture distortion. This is not a TV issue.
•	
PC Connection
A “Not Supported Mode” message 
appears. Set your PC’s output resolution and frequency so they match the resolutions supported by the TV. (P. 
•	
9)
“PC” is always shown on the source list, 
even if a PC is not connected. This is normal; “PC” is always shown on the source list, regardless of whether a PC is connected.
•	
The video is OK but there is no audio. If you are using a HDMI connection, check the audio output setting on your PC.
•	
Others
The picture won’t display in full screen. HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) 
•	
contents.
Black bars on  the top and bottom will appear during movies that have as\
pect ratios different from 
•	
your TV.
Adjust the picture size options on your external device or TV to full screen.
•	
The remote control does not work. Replace the remote control batteries with the poles (+/–) in the right direction.
•	
Clean the sensor’s transmission window on the remote.
•	
Try pointing the remote directly at the TV from 5~6 feet away.
•	
The cable/set top box remote control 
doesn’t turn the TV on or off, or adjust the 
volume. Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set user 
•	
manual for the SAMSUNG TV code.
A “Not Supported Mode” message 
appears. Check the supported resolution of the TV, and adjust the external device’s output resolution 
•	
accordingly. Refer to the resolution settings on page 9  of this manual.
There is a plastic smell from the TV. This smell is normal and will dissipate over time.
•	
The TV Signal Information is unavailable 
in the Self Diagnostic Test menu. This function is only available with digital channels from an Antenna / RF/Coax connection. (P. 21)
•	
The TV is tilted to the side. Remove the base stand from the TV and reassemble it.
•	
There are difficulties assembling the stand 
base. Make sure the TV is placed on a flat surface. If you can not remove the screws from the TV, 
•	
unnecessary use a magnetized screw driver.
The channel menu is greyed out. 
(unavailable) The 
•	 Channel menu is only available when the TV source is selected.
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