Samsung S24b350h User Manual

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Installing the Software
12
12 Installing the Software
12.1.3 Removing the Software
You can only remove "MagicTune™" through Add or Remove Programs in Windows.
To remove "MagicTune™", complete the following steps.
1Click  Start select Settings , and select Control Panel from the menu.
For Windows XP, click  Start, and select Control Panel from the menu.
2Double-click the Add or Remove Programs  icon in the Control Panel.
3In the Add/Remove window, find and select "MagicTune™" so that it is highlighted.
4Click Change or Remove Programs  to remove the software.
5Select Yes to start removing "MagicTune™".
6Wait until a message box appears informing you that the software has been removed completely.
 For technical support, the FAQ (frequently asked  questions) or information about the software 
upgrade for "MagicTune™", please visit our we bsite (http://www.samsung.com/us/consumer/ 
learningresources/monitor/magetune/pop_intro.html).
 
 
						

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Installing the Software
12
12 Installing the Software
12.2 MultiScreen
"MultiScreen" enables users to use the monitor by partitioning multiple sections.
12.2.1 Installing the Software
1Insert the installation CD into the CD-ROM drive.
2Select the "MultiScreen" setup program.
 If the pop-up screen for the software installation does not appear on the main screen, find and 
double-click the "MultiScreen " setup file on the CD-ROM.
 
3When the Installation Wizard appears, click "Next".
4Complete the remaining software installation steps according to the instructions displayed on the 
screen.
 zThe software may not work properly if you do not restart the computer after the installation.
zThe "MultiScreen" icon may not appear depending on the computer system and the product 
specifications.
zIf the shortcut icon does not appear, press the F5 key. 
Restrictions and Problems with the Installation ("MultiScreen")
The "MultiScreen" installation may be affected by the Graphics Card, Motherboard and the Networking 
Environment.
System Requirements
OS
zWindows™ 2000 
zWindows XP Home Edition
zWindows XP Professional
zWindows Vista 32Bit
zWindows 7 32Bit
zWindows 8 32Bit
 For "MultiScreen", the operating systems Windows 2000 or later is recommended. 
MultiScreen
 
						

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Installing the Software
12
12 Installing the Software
Hardware
zAt least 32MB of memory
zAt least 60MB of free space on the hard disk drive
12.2.2 Removing the Software
Click 
Start, select  Settings/Control Panel, and then double-click  Add or Remove Programs.
Select "MultiScreen" from the program list and click the  Add/Delete button.
 
						

							12413 Troubleshooting Guide
13 
Troubleshooting Guide
13.1 Requirements Before Contacting Samsung Customer 
Service Center
13.1.1 Testing the Product
 Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, 
contact Samsung Customer Service Center.
 
Check if your product is operating normally by using the product test function.
If the screen is turned off and the power indicator blinks even though the product is properly connected 
to a PC, perform a self-diagnosis test.
1Power off both the PC and product.
2Disconnect the cables from the product.
3Power on the product.
4If the message  Check Signal Cable  appears, the product is working normally.
 If the screen remains blank, check the PC system, video controller and cable. 
13.1.2 Checking the Reso lution and Frequency
For a mode that exceeds the supported resolution (refer to "14.7 Standard Signal Mode Table"), the 
message Not Optimum Mode  will appear for a short time.
13.1.3 Check the following.
Installation issue (PC mode)
The screen keeps switching on and off.  Check the cable connection between the product  and PC, and ensure the connectors are locked. 
(Refer to "2.3 Connecting and Using a PC")
Screen issue
The screen cannot be switched on. Check that the power cable is connected 
properly. Check that the power button is switched 
on properly. (Refer to "2.3 Connecting and Using 
a PC") The screen can not be switched on. 
 
						

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Troubleshooting Guide
13
13 Troubleshooting Guide
The message 
Check Signal Cable  appears.  Check that the cable is properly connected to the 
product. (Refer to "2.3 Connecting and Using a 
PC")
Check that the device connected to the product is 
powered on.
Not Optimum Mode  is displayed. This message appears when the signal from the 
graphics card exceeds the maximum resolution or 
frequency for the product.
Change the maximum resolution and frequency to 
suit the product performance, referring to 
Standard Signal Mode Table (page 141).
The images on the screen look distorted. Check the cable connection to the product (Refer to "2.3 Connecting and Using a PC")
The screen is not clear. The screen is blurry. Adjust  Coarse and Fine.
Remove any accessories
(video extension cable, etc.) and try again.
Set the resolution and frequency to the 
recommended level.
The screen appears unstable and shaky. Check that the resolution and frequency for the  PC are within the range of resolution and 
frequency compatible with the product. Next, if 
required, change the settings, referring to 
Standard Signal Mode Table (page 141) in this 
manual and the INFORMATION  menu on the 
product.
There are shadows or ghost images left on the 
screen.
The screen is too bright. The screen is too dark. Adjust 
Brightness and Contrast .
Screen color is inconsistent. Change the COLOR settings.
(Refer to " Configuring Tint")
The colors on the screen have a shadow and are 
distorted. Change the 
COLOR settings. 
(Refer to " Configuring Tint")
White does not really look white. Change the COLOR settings. 
(Refer to " Configuring Tint")
There is no image on the screen and the power 
LED blinks every 0.5 to 1 second. The product is operating in power-saving mode.
Press any key on the ke
yboard or move the 
mouse to return to normal operating mode.
Screen issue
 
						

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Troubleshooting Guide
13
13 Troubleshooting Guide
Sound issue
There is no sound. Check the connection of the audio cable or adjust  the volume.
Check the volume.
The volume is too lo w. Adjust the volume.
If the volume is still low after turning it up to the 
maximum level, adjust th e volume on your PC 
sound card or software program.
Source device issue
A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is  booting, have your PC serviced.
 
						

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Troubleshooting Guide
13
13 Troubleshooting Guide
13.2 Q & A
QuestionAnswer
How can I change the 
frequency? Set the frequency on your graphics card.
zWindows XP: Go to Control Panel  
Appearance and Themes
  Display   Settings   
Advanced   Monitor , and adjust  Refresh rate  under Monitor 
settings .
zWindows ME/2000: Go to  Control Panel  Display   
Settings   Advanced   Monitor, and adjust  Refresh rate 
under  Monitor settings .
zWindows Vista: Go to  Control Panel  
Appearance and  Personalization  Personalization   
Display Settings   Advanced Settings   Monitor, and 
adjust  Refresh rate  under Monitor settings .
zWindows 7: Go to  Control Panel  
Appearance and  Personalization  Display   Screen 
Resolution   Advanced settings   Monitor, and adjust 
Refresh rate  under Monitor settings .
zWindows 8: Go to  Settings  Control Panel   
Appearance and  Personalization  Display   Screen 
Resolution   Advanced settings   Monitor, and adjust 
Refresh rate  under Monitor settings .
 
						

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Troubleshooting Guide
13
13 Troubleshooting Guide
 Refer to the user manual for your PC or graphics card for further instructions on adjustment. 
How can I change the 
resolution?zWindows XP: Go to Control Panel  
Appearance and Themes   Display   Settings , and adjust 
the resolution.
zWindows ME/2000: Go to  Control Panel  Display   
Settings , and adjust the resolution.
zWindows Vista: Go to  Control Panel  
Appearance and Personalization   Personalize   Display 
Settings , and adjust the resolution.
zWindows 7: Go to  Control Panel  
Appearance and Personalization   Display   Adjust 
Resolution , and adjust the resolution.
zWindows 8: Go to  Settings  Control Panel   
Appearance and Personalization   Display   Adjust 
Resolution , and adjust the resolution.
How do I set power-saving 
mode?
zWindows XP: Set powe r-saving mode in Control Panel  
Appearance and Themes   Display   Screen Saver 
Settings  or BIOS SETUP on the PC. 
zWindows ME/2000: Set po wer-saving mode in Control Panel 
  Display   Screen Saver Settings  or BIOS SETUP on the 
PC.
zWindows Vista: Set po wer-saving mode in Control Panel  
Appearance and Personalization   Personalize   
Screen Saver Settings  or BIOS SETUP on the PC.
zWindows 7: Set power-saving mode in  Control Panel  
Appearance and Personalization   Personalize   
Screen Saver Settings  or BIOS SETUP on the PC.
zWindows 8: Set power-saving mode in  Settings  Control 
Panel   Appearance and  Personalization  Personalize
   Screen Saver Settings  or BIOS SETUP on the PC.
QuestionAnswer
 
						

							12914 Specifications
14 
Specifications
14.1 General (S19C350NW)
Model NameS19C350NW
Panel 
Size 19 Inches (48 cm)
Display area 408.24 mm (H) x 255.15 mm (V)
16.07 Inches (H) x 10.05 Inches (V)
Pixel Pitch 0.2835 mm (H) x 0.2835 mm (V)
0.011161 Inches (H) x 0.011161 Inches (V)
Synchronization Horizontal 
Frequency
30 ~ 81 kHz
Vertical 
Frequency 56 ~ 75 Hz
Display Color16.7 M
Resolution Optimum 
Resolution
1440 x 900 @ 60 Hz
Maximum 
Resolution 1440 x 900 @ 75 Hz
Input Signal, Terminated RGB Analog, 0.7 Vp-p ± 5% 
separate H/V sync,
 Composite, SOG
TTL level (V high ≥ 2.0V, V low ≤ 0.8V)
Maximum Pixel Clock
136 MHz (Analog)
Power SupplyThis product supports 100-240 V. Since the standard voltage may 
differ from country to country, please check the label on the back 
of the product.
Signal connectors15 pin-to-15 pin D-sub cable, Detachable
Dimensions 
(W x H x D) / 
Weight
Without 
Stand 440 x 296 x 100.0 mm
17.3 x 11.7 x 3.94 Inches
With Stand 440 x 391.5 x 210 mm 
/ 2.6 kg
17.3 x 15.4 x 8.27 Inches / 5.73 lbs
Environmental 
considerations Operating Temperature : 50°F ~ 104°F (10°C ~ 40°C)
Humidity : 10 % – 80 %, non-condensing
Storage Temperature : -4°F ~ 113°F (-20°C ~ 45°C) Humidity : 5 % – 95 %, non-condensing
 
						

							130
Specifications
14
14 Specifications
 The above specifications are subject to change without notice to improve quality.  This device is a Class B digital apparatus. 
Plug-and-PlayThis monitor can be installed and used with any Plug-and-Play 
compatible systems. Two-way data exchange between the 
monitor and PC system optimizes  the monitor settings. Monitor 
installation takes place automatically. However, you can 
customize the installation settings if desired.
Panel Dots (Pixels) Due to the nature of the manufacturing of this product, 
approximately 1 pixel per million (1ppm) may be brighter or 
darker on the LCD panel. 
This does not affect product performance.
(USA only)
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect or call, (877) 278 - 0799
Model NameS19C350NW