Samsung Syncmaster 920nw Quick Start Guide

							Menu Description
InformationShows a video source, display mode on the OSD screen.  
 
[MENU →
 ,  →
 MENU]
 
						

							 
 
 
 Check List 
Before calling for service, check the information in this section to see if you can remedy any 
problems yourself. If you do need assistance, please call  the phone number on the 
Information section or contact your dealer .
 
 
Symptom Check List Solutions
No images on the 
screen. I cannot turn 
on the monitor. Is the power cord connected 
properly?
Check the power cord connection 
and supply.
Can you see  Check Signal Cable  
on the screen?  (Connected using the D-sub 
cable)
 
Check the signal cable connection.
If the power is on, reboot the 
computer to see the initial screen
(the login screen), which can be 
seen.  If the initial screen (the login screen) 
appears, boot the computer in the 
applicable mode (the safe mode for 
Windows ME/XP/2000) and then 
change the frequency of the video 
card. 
(Refer to the 
Preset Timing Modes ) 
Note: If the initial screen (the login 
screen) does not appear,  contact 
the Service Center or your dealer .  
Can you see  Not Optimum 
Mode,Recommended Mode 
1440 X 900 60 Hz  on the screen?  You can see this message when the 
signal from the video card exceeds 
the maximum resolution and 
frequency that the monitor can 
handle properly.  
 
Adjust the maximum resolution and 
frequency that the monitor can 
handle properly.  
 
There is no image on the screen.  
Is the power indicator on the monitor 
blinking at 1 second intervals? The monitor is in PowerSaver mode. 
 
Press a key on the keyboard to 
activate the monitor and restore the 
image on the screen.  
 
If there is still no image, press the 
  button.  
Then press any key on the keyboard 
 
						

							 
 
again to activate the monitor and 
restore the image on the screen. 
I cannot see the On 
Screen Display.Have you locked the On Screen 
Display (OSD) Menu to prevent 
changes?Unlock the OSD by pressing the 
[MENU /  ] button for at least 5 
seconds.
The screen shows 
strange colors or just 
black and white.Is the screen displaying only one 
color as if looking at the screen 
through a cellophane paper? Check the signal cable 
connection.Make sure the video 
card is fully inserted in its slot.
Have the screen colors become 
strange after running a program or 
due to a crash between 
applications?Reboot the computer.
Has the video card been set 
properly?Set the video card by referring to the 
video card manual. 
The screen suddenly 
has become 
unbalanced.Have you changed the video card or 
the driver?Adjust screen image position and 
size using the OSD.
Have you adjusted the resolution or 
frequency to the monitor?Adjust the resolution and frequency 
at the video card.  
(Refer to the Preset Timing Modes).
The screen can be unbalanced due to the cycle of the video card signals. 
Readjust Position by referring to the OSD.
The screen is out of 
focus or OSD cannot 
be adjusted.Have you adjusted the resolution or 
frequency on the monitor?Adjust the resolution and frequency 
of the video card.  
(Refer to the Preset Timing Modes).
LED is blinking but no 
images on the screen.Is the frequency properly adjusted 
when checking the Display Timing 
on the menu?Adjust the frequency properly by 
referring to the video card manual 
and the Preset Timing Modes.  
(The maximum frequency per 
resolution may differ from product to 
product.) 
There are only 16 
colors shown on the 
screen. 
The screen colors 
have changed after 
changing the video 
card.Have the Windows colors been set 
properly? Windows ME/2000/XP: 
Set the colors properly at the 
Control Panel →
 Display →
 
Settings. 
Has the video card been set 
properly?Set the video card by referring to the 
video card manual. 
There is a message 
that reads 
Unrecognized 
monitor, Plug & Play 
(VESA DDC) monitor 
found. Have you installed the monitor 
driver?Install the monitor driver according 
to the Driver Installation Instructions.
See the video card manual to see if 
the Plug & Play (VESA DDC) 
function can be supported. Install the monitor driver according 
to the Driver Installation Instructions.
 
 
 
 Check the following items if there is trouble with the monitor. 
1. Check if the power cord and the video cables are properly connected to the computer.  
2. Check if the computer beeps more than 3 times when booting. 
(If it does, request an after-service for the main board of the computer.)  
3. If you installed a new video card or if you assembled the PC, check if the installed the adapter
(video) driver and the monitor driver.  
4. Check if the scanning ratio of the video screen is set at 56 Hz ~ 75 Hz.  
(Do not exceed 75 Hz when using the maximum resolution.)  
5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, 
remove the Display Adapter at the 
Control Panel →
 System →
 Device Administrator and 
then reboot the computer to reinstall the adapter (video) driver.  
 
 If problems repeatedly occur, contact an authorized service center.
 
						

							 
 
 Q & A 
Question 
Answer 
How can I change the 
frequency?Frequency can be changed by reconfiguring the video card.  
 
Note that video card support can vary, depending on the version 
of the driver used. (Refer to the computer or the video card 
manual for details.) 
How can I adjust the resolution? Windows ME/XP/2000 : Set the resolution at the Control 
Panel
→Display
→Settings.  
 
* Contact the video card manufacturer for details.
How can I set the Power Saving 
function?Windows ME/XP/2000 : Set the function at BIOS-SETUP of the 
computer or the screen saver. (Refer to Windows/Computer 
Manual).  
How can I clean the outer 
case/LCD Panel?Disconnect the power cord and then clean the monitor with a soft 
cloth, using either a cleaning solution or plain water.  
 
Do not leave any remains of the detergent nor scratch the case. 
Do not allow any water to go inside the monitor. 
 
 
 Self-Test Feature Check 
Self-Test Feature Check  |  Warning Messages  |  Environment  |  Useful Tips
 
Your monitor provides a self test feature that allows you to check whether your monitor is 
functioning properly.  
 
 
 
 
 Self-Test Feature Check 
 
1. Turn off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer.  
3. Turn on the monitor.  
If the monitor is functioning properly, you will see a box in the illustration below.  
 
 
 
This box appears during normal operation if the video cable becomes disconnected or 
damaged. 
 
4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the 
monitor.  
If your monitor screen remains blank after using the previous procedure, check your video 
controller and computer system; your monitor is functioning properly. 
 
 
 Warning Messages  
 
If there is something wrong with the input signal, a message appears on the screen or the 
screen goes blank although the power indicator LED is still on. The message may indicate 
that the monitor is out of scan range or that you need to check the signal cable. 
 
						

							 
 
 
 Environment  
 
The location and the position of the monitor may influence the quality and other 
features of the monitor. 
1. If there are any sub woofer speakers near the monitor, unplug and relocate the woofer 
to another room.  
2. Remove all electronic devices such as radios, fans, clocks and telephones that are 
within 3 feet (one meter) of the monitor.  
 
 
 Useful Tips 
 
zA monitor recreates visual signals received from the computer. Therefore, if there is trouble with 
the computer or the video card, this can cause the monitor to become blank, have poor coloring, 
noise, Video mode not supported, etc. In this case, first check the source of the problem, and 
then contact the Service Center or your dealer.  
 
zJudging the monitors working condition  
If there is no image on the screen or a 
Not Optimum Mode,Recommended Mode 1440 X 
900 60 Hz message comes up, disconnect the cable from the computer while the monitor is still 
powered on. 
{If there is a message coming up on the screen or if the screen goes white, this means the 
monitor is in working condition.  
{In this case, check the computer for trouble.  
 
						

							 
 
 General 
General
Model Name SyncMaster 920NW
LCD Panel
Size 19  Wide Diagonal (48 cm)
Display area 410.4 mm(H) x 256.5 mm(V)
Pixel Pitch 0.285 mm (H) x 0.285 mm (V)
Synchronization
Horizontal 30 ~ 81 kHz
Vertical 56 ~ 75 Hz
Display Color
16.19M(6bit with FRC)
Resolution
Optimum resolution 1440 x 900@60 Hz
Maximum resolution 1440 x 900@75 Hz
Input Signal, Terminated
RGB Analog , 0.7Vp-p Positive at 75 Ω ±10% 
Separate H/V sync, Composite sync, SOG, TTL level positive or negative.
Maximum Pixel Clock
137MHz 
Power Supply
AC 100 - 240 V~ (+/- 10 %), 50/60 Hz 
Signal Cable
15pin to 15pin D-sub cable, Detachable
Dimensions (WxHxD)(Without Stand)
439.006 x 289.006 x 65.45 mm / 17.3 x 11.4 x 2.6 inch 
Dimensions (WxHxD)/ Weight (Simple Stand)
 
						

							439.006 x 364.852 x 194.61 mm / 17.3 x 14.4 x 7.7 inch (with Basic Stand) / 4.2 kg / 9.3 (Ibs) 
VESA Mounting Interface
75 mm x 75 mm (for use with Specialty(Arm) Mounting hardware.)
Environmental considerations
Operating Temperature: 50°F ~ 104°F (10°C ~ 40°C) 
Humidity: 10% ~ 80%, non-condensing
Storage Temperature: -4°F ~ 113°F (-20°C ~ 45°C) 
Humidity: 5% ~ 95%, non-condensing 
Plug and Play Capability
This monitor can be installed on any Plug & Play compatible system. Interaction of the monitor and 
computer systems will provide the best operating conditions and monitor settings. In most cases, 
monitor installation will proceed automatically, unless the user wishes to select alternate settings.
Dot Acceptable
TFT LCD panel manufactured by using advanced semiconductor technology with precision of 1ppm 
(one millionth) above is used for this product. But the pixels of RED, GREEN, BLUE and WHITE 
color seem to be bright sometimes or some of black pixels could be seen. This is not from bad 
quality and you can use it without uneasiness. 
zFor example, the number of TFT LCD sub pixels that is contained in this product are 3,888,000.  
Note: Design and specifications are subject to change without prior notice.
Class B Equipment (Information Communication equipment for residential use)
This product complies with the Electromagnetic Compatibility Directives for residential use and can 
be used in all areas including common residential areas.  
 
(Class B equipment emits less electromagnetic waves than Class A equipment.)
 
 
 
 PowerSaver  
This monitor has a built-in power management system called PowerSaver. This system saves energy 
by switching your monitor into a low-power mode when it has not been used for a certain amount of 
time. The monitor automatically returns to normal operation when you press a key on the keyboard. For 
energy conservation, turn your monitor OFF when it is not needed, or when leaving it unattended for 
long periods. The PowerSaver system operates with a VESA DPMS compliant video card installed in 
your computer. Use a software utility installed on your computer to set up this feature. 
 
State 
Normal Operation 
Power saving mode Power off 
(Power button OFF)  
EPA/ENERGY 2000 
Power Indicator Green Green, Blinking Off
Power Consumption Less than 36 WLess than 1 W (Off-
mode)Less than 1 W (120 
Vac / 220 Vac)
 
This monitor is EPA ENERGY STAR® compliant and ENERGY2000 
compliant when used with a computer equipped with VESA DPMS 
functionality. 
As an ENERGY STAR
® Partner, SAMSUNG has determined that this 
product meets the ENERGY STAR® guidelines for energy efficiency.
 
 
 
						

							   
   
 
Preset Timing Modes 
If the signal transferred from the computer is the same as the following Preset Timing Modes, the 
screen will be adjusted automatically. However, if the signal differs, the screen may go blank while 
the power LED is on. Refer to the video card manual and adjust the screen as follows.  
 
Table 1. Preset Timing Modes 
Display ModeHorizontal 
Frequency 
(kHz)Vertical 
Frequency 
(Hz) Pixel Clock 
(MHz) Sync Polarity 
(H/V)
IBM, 640 x 350  31.469  70.086  25.175  +/- 
IBM, 640 x 480  31.469  59.940  25.175  -/- 
IBM, 720 x 400  31.469  70.087  28.322  -/+ 
MAC, 640 x 480  35.000  66.667  30.240  -/- 
MAC, 832 x 624  49.726  74.551  57.284  -/- 
MAC, 1152 x 870  68.681  75.062  100.000 -/- 
VESA, 640 x 480  37.500  75.000  31.500  -/- 
VESA, 640 x 480  37.861  72.809  31.500  -/- 
VESA, 800 x 600  35.156  56.250  36.000  +/+ 
VESA, 800 x 600  37.879  60.317  40.000  +/+ 
VESA, 800 x 600  46.875  75.000  49.500  +/+ 
VESA, 800 x 600  48.077  72.188  50.000  +/+ 
VESA, 1024 x 768  48.363  60.004  65.000  -/- 
VESA, 1024 x 768  56.476  70.069  75.000  -/- 
VESA, 1024 x 768  60.023  75.029  78.750  +/+ 
VESA, 1152 x 864  67.500  75.000  108.000  +/+ 
VESA,1280 x 960 60.000  60.000  108.000 +/+ 
VESA,1280 x 1024 63.891  60.020  108.000 +/+ 
VESA,1280 x 1024  79.976  75.025  135.00  +/+ 
VESA, 1440 x 900  55.935  59.887  106.500  -/+ 
VESA, 1440 x 900  70.635  74.984  136.750  -/+ 
Horizontal Frequency
The time to scan one line connecting the right edge to the left edge of 
the screen horizontally is called Horizontal Cycle and the inverse 
number of the Horizontal Cycle is called Horizontal Frequency. Unit: 
kHz  
 
Vertical Frequency
Like a fluorescent lamp, the screen has to repeat the same image 
many times per second to display an image to the user. The 
frequency of this repetition is called Vertical Frequency or Refresh 
Rate. Unit: Hz
 
						

							 
 
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