Sanyo Samsung 1 Manual

							Accessibility
171
Mono audio
Mono output combines stereo sound into one signal that is played through all headset 
speakers. Use this if you have a hearing impairment or if a single earbud is more convenient.
On the All apps screen, tap 
Settings → Accessibility → Hearing, and then tick Mono audio.
Sound detectors
Set the device to vibrate when it detects your doorbell or a baby crying.
Baby crying detector
1 On the All apps screen, tap Settings → Accessibility → Hearing → Sound detectors → 
Baby crying detector and tap the switch to activate it.
2 Read the on-screen information and tap OK.
3 Tap  to start using the baby crying detector.
The device will vibrate when it detects sound and the alert will be saved as a log.
Doorbell detector
1 On the All apps screen, tap Settings → Accessibility → Hearing → Sound detectors → 
Doorbell detector and tap the switch to activate it.
2 Read the on-screen information and tap OK.
3 Tap  to make a recording of your doorbell. When you are finished recording, tap Next 
→ .
4 Ring your doorbell to check if it is recorded correctly. When the device detects the 
doorbell sound, tap 
OK.
To change the doorbell sound, tap 
 → Change doorbell sound.
When the doorbell detector is set up, tap 
 to start using the doorbell detector. The device 
will vibrate when it detects the doorbell sound.   
						

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Changing the alert settings
Tap  → Settings to use the following options:
•	Vibration intensity: Adjust the force of the vibration notification.
•	Vibrations: Change the vibration pattern.
•	Flash notification: Set the flash to blink when detecting sound.
Auto haptic
When the auto haptic feature is activated, the device will vibrate with the sound when 
playing music, watching videos, or playing games. It will also vibrate when buttons are 
tapped in supported apps.
On the All apps screen, tap 
Settings → Accessibility → Hearing, and then tick Auto haptic.
Some apps may not support this feature.
Dexterity and interaction
Assistant menu
Displaying the assistive shortcut icon
Set the device to display the assistive shortcut icon for accessing apps, features, and settings. 
You can easily control the device by tapping the assistive menus in the icon.
1 On the All apps screen, tap Settings → Accessibility → Dexterity and interaction → 
Assistant menu.
2 Tap the Assistant menu switch to activate it, and then tap OK to enable single tap mode.
The assistive shortcut icon appears at the bottom right of the screen.
3 Tap Dominant hand to move the assistive shortcut icon to a convenient location.   
						

							Accessibility
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Accessing assistive menus
The assistive shortcut icon appears as a floating icon for easy access to the assistive menus 
from any screen.
When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus 
appear on the icon. Tap the up or down arrow to move to other panels or swipe upwards or 
downwards to select other menus.
Using the cursor
On the assistive menu, tap Cursor. You can control the screen using small finger movements 
on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen 
to select items under the cursor.
Use the following options:
•	 /  : Select an item or scroll left or right on the screen.
•	 /  : Scroll up or down the screen.
•	 : Move the touch area to another location.
•	 : Magnify the area where the cursor is located.
•	 : Close the touch area.
To change the cursor settings, open the All apps screen, tap 
Settings → Accessibility → 
Dexterity and interaction → Assistant menu. Then, customise settings in TOUCHPAD AND 
CURSOR SETTINGS
.
Using enhanced assistive menus
Set the device to display enhanced assistive menus for selected apps.
On the All apps screen, tap 
Settings → Accessibility → Dexterity and interaction → 
Assistant menu → Assistant plus, tap the Assistant plus switch to activate it, and then select 
apps.   
						

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Turning on the screen with the air gesture feature
Use the air gesture feature to turn on the screen by moving your hand above the sensor 
at the top of the device. You can turn on the screen without pressing a key. When you use 
this feature, place the device on a flat surface or hold the device securely to prevent it from 
moving.
On the All apps screen, tap 
Settings → Accessibility → Dexterity and interaction → Air 
wake up
, and then tap the Air wake up switch to activate it.
Setting tap and hold delay options
Set the recognition time for tapping and holding the screen.
On the All apps screen, tap 
Settings → Accessibility → Dexterity and interaction → Ta p  
and hold delay
, and then select an option.
Interaction control
Activate interaction control mode to restrict the device’s reaction to inputs while using apps.
1 On the All apps screen, tap Settings → Accessibility → Dexterity and interaction → 
Interaction control.
2 Tap the Interaction control switch to activate it.
3 Press and hold the Home key and the Volume key down simultaneously while using an 
app.
4 Adjust the size of the frame or draw a line around an area that you want to restrict.
5 Tap Done.
The device displays the restricted area. The restricted area will not react when you touch 
it and the devices hard keys will be disabled.
To deactivate interaction control mode, press and hold the Home key and the Volume key 
down simultaneously.   
						

							Accessibility
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Answering or ending calls
Change the method of answering or ending calls.
On the All apps screen, tap 
Settings → Accessibility → Answering and ending calls.
Select the desired method.
Using single tap mode
When an alarm sounds or a call comes in, tap the button to stop the alarm or answer the call 
instead of dragging the button.
On the All apps screen, tap 
Settings → Accessibility, and then tick Single tap mode.
Managing accessibility settings
Saving accessibility settings in a file
Export the current accessibility settings in a file.
On the All apps screen, tap 
Settings → Accessibility → Manage accessibility → Import/
Export
, select an export option, and then tap OK.
Importing an accessibility settings file
Import an accessibility settings file and update the current settings.
On the All apps screen, tap 
Settings → Accessibility → Manage accessibility → Import/
Export
, and then select an import option. Select a file to import and tap Done → OK. The 
accessibility settings will be updated according to the imported file.
Sharing accessibility settings files
Share accessibility settings files with others via email,  Wi-Fi Direct, Bluetooth, and more.
On the All apps screen, tap 
Settings → Accessibility → Manage accessibility → Share via. 
Then, select the accessibility files and tap 
Done. Select a sharing method and follow the on-
screen instructions to share the files.   
						

							176
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some 
situations may not apply to your device.
When you turn on your device or while you are using the device, it 
prompts you to enter one of the following codes:
•	Password: When the device lock feature is enabled, you must enter the password you set 
for the device.
•	PIN: When using the device for the first time or when the PIN requirement is enabled, you 
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by 
using the Lock SIM card menu.
•	PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly 
several times. You must enter the PUK supplied by your service provider.
•	PIN2: When you access a menu requiring the PIN2 , you must enter the PIN2 supplied with 
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•	When you are in areas with weak signals or poor reception, you may lose reception. Move 
to another area and try again. While moving, error messages may appear repeatedly.
•	You cannot access some options without a subscription. For more information, contact 
your service provider.
Your device does not turn on
•	When the battery is completely discharged, your device will not turn on. Fully charge the 
battery before turning on the device.
•	The battery may not be inserted properly. Insert the battery again.
•	Wipe both gold-coloured contacts and insert the battery again.  
						

							Troubleshooting
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The touchscreen responds slowly or improperly
•	If you attach a protective cover or optional accessories to the touchscreen, the 
touchscreen may not function properly.
•	If you are wearing gloves, if your hands are not clean while touching the touchscreen, 
or if you tap the screen with sharp objects or your fingertips, the touchscreen may 
malfunction.
•	The touchscreen may malfunction in humid conditions or when exposed to water.
•	Restart your device to clear any temporary software bugs.
•	Ensure that your device software is updated to the latest version.
•	If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close apps or reinsert the battery and turn 
on the device to regain functionality. If your device is frozen and unresponsive, press and hold 
the Power key and the Volume key down simultaneously for more than 7 seconds to restart it.
If this does not solve the problem, perform a factory data reset. On the All apps screen, tap 
Settings → Backup and reset → Factory data reset → Reset device → Erase everything. 
Before performing the factory data reset, remember to make backup copies of all important 
data stored in the device.
If the problem is still not resolved, contact a Samsung Service Centre.
Calls are not connected
•	Ensure that you have accessed the right cellular network.
•	Ensure that you have not set call barring for the phone number you are dialling.
•	Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•	Ensure that you are not covering the built-in microphone.
•	Ensure that the microphone is close to your mouth.
•	If using a headset, ensure that it is properly connected.   
						

							Troubleshooting
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Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio 
quality is poor
•	Ensure that you are not blocking the device’s internal antenna.
•	When you are in areas with weak signals or poor reception, you may lose reception. You 
may have connectivity problems due to issues with the service provider’s base station. 
Move to another area and try again.
•	When using the device while moving, wireless network services may be disabled due to 
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Recharge or replace the battery.
The battery does not charge properly (For Samsung-approved 
chargers)
•	Ensure that the charger is connected properly.
•	If the battery terminals are dirty, the battery may not charge properly or the device may 
turn off. Wipe both gold-coloured contacts and try charging the battery again.
•	The batteries in some devices are not user-replaceable. To have the battery replaced, visit 
a Samsung Service Centre.
The battery depletes faster than when first purchased
•	When you expose the battery to very cold or very hot temperatures, the useful charge 
may be reduced.
•	Battery consumption increases when you use messaging features or some apps, such as 
games or the Internet.
•	The battery is consumable and the useful charge will get shorter over time.   
						

							Troubleshooting
179
Your device is hot to the touch
When you use apps that require more power or use apps on your device for an extended 
period of time, your device may feel hot to the touch. This is normal and should not affect 
your device’s lifespan or performance.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera 
app. If you receive error messages when launching the camera, try the following:
•	Charge the battery or replace it with a battery that is fully charged.
•	Free some memory by transferring files to a computer or deleting files from your device.
•	Restart the device. If you are still having trouble with the camera app after trying these 
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•	The quality of your photos may vary, depending on the surroundings and the 
photography techniques you use.
•	If you take photos in dark areas, at night, or indoors, image noise may occur or images 
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your 
device, try the following:
•	Free some memory by transferring files to a computer or deleting files from your device.
•	Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is 
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•	Ensure that the file formats are supported by the device. If a file format is not supported, 
such as DivX or AC3, install an app that supports it. To confirm the file formats that your 
device supports, visit www.samsung.com/hk .   
						

							Troubleshooting
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•	Your device supports photos and videos captured with the device. Photos and videos 
captured by other devices may not work properly.
•	Your device supports multimedia files that are authorised by your network service 
provider or providers of additional services. Some content circulated on the Internet, 
such as ringtones, videos, or wallpapers, may not work properly.
Another Bluetooth device is not located
•	Ensure that the Bluetooth wireless feature is activated on your device.
•	Ensure that the Bluetooth wireless feature is activated on the device you wish to connect 
to.
•	Ensure that your device and the other Bluetooth device are within the maximum 
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a 
computer
•	Ensure that the USB cable you are using is compatible with your device.
•	Ensure that you have the proper driver installed and updated on your computer.
•	If you are a Windows XP user, ensure that you have Windows XP Service Pack 3  or higher 
installed on your computer.
•	Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on 
your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use  Wi-Fi 
or a mobile network to find your current location in these situations.