Sharp MX 3500N User Manual

							Users Guide
MX-3500N
MX-3501N
MX-4500N
MX-4501N MX-2300G
MX-2300N
MX-2700G
MX-2700N MODEL:
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TABLE OF CONTENTS
ABOUT THIS MANUAL  . . . . . . . . . . . . . . . . . . . . . . . . 2
• MANUALS PROVIDED WITH THE MACHINE . . . 2
1BEFORE USING THE MACHINE
PART NAMES AND FUNCTIONS  . . . . . . . . . . . . . . . . 4
 EXTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
 INTERIOR  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
 AUTOMATIC DOCUMENT FEEDER AND 
DOCUMENT COVER . . . . . . . . . . . . . . . . . . . . . . . 7
 CONNECTORS  . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
 OPERATION PANEL . . . . . . . . . . . . . . . . . . . . . . . 9
TOUCH PANEL  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
PRINT/SEND STATUS (JOB STATUS) . . . . . . . . . . . 12
TURNING THE POWER ON AND OFF  . . . . . . . . . . . 13
 ENERGY SAVE FUNCTIONS  . . . . . . . . . . . . . . . 14
 [POWER SAVE] KEY . . . . . . . . . . . . . . . . . . . . . . 14
USER AUTHENTICATION . . . . . . . . . . . . . . . . . . . . . 15
 AUTHENTICATION BY USER NUMBER . . . . . . . 15
 AUTHENTICATION BY LOGIN NAME / 
PASSWORD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2LOADING PAPER
IMPORTANT POINTS ABOUT PAPER . . . . . . . . . . . 20
 NAMES AND LOCATIONS OF TRAYS . . . . . . . . 20
 THE MEANING OF R IN PAPER SIZES . . . . . . 21
 USEABLE PAPER  . . . . . . . . . . . . . . . . . . . . . . . . 21
TRAY SETTINGS FOR TRAYS 1 TO 4  . . . . . . . . . . . 23
 LOADING PAPER  . . . . . . . . . . . . . . . . . . . . . . . . 23
 CHANGING THE PAPER SIZE  . . . . . . . . . . . . . . 24
LOADING PAPER IN TRAY 5 (Large capacity 
tray)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
LOADING PAPER IN THE BYPASS TRAY . . . . . . . . 28
 IMPORTANT POINTS WHEN USING THE 
BYPASS TRAY. . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3ORIGINALS
PLACING THE ORIGINAL . . . . . . . . . . . . . . . . . . . . . 33
 PLACING ORIGINALS IN THE AUTOMATIC 
DOCUMENT FEEDER . . . . . . . . . . . . . . . . . . . . . 33
 PLACING THE ORIGINAL ON THE 
DOCUMENT GLASS  . . . . . . . . . . . . . . . . . . . . . . 36
4PERIPHERAL DEVICES
PERIPHERAL DEVICES  . . . . . . . . . . . . . . . . . . . . . . 38
FINISHER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
 PART NAMES  . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
 SUPPLIES  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
 FINISHER MAINTENANCE  . . . . . . . . . . . . . . . . . 41
SADDLE STITCH FINISHER  . . . . . . . . . . . . . . . . . . . 45
 PART NAMES  . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
 SUPPLIES  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
 SADDLE STITCH FINISHER MAINTENANCE . . 46
5MAINTENANCE
REGULAR MAINTENANCE . . . . . . . . . . . . . . . . . . . . 52
 CLEANING THE DOCUMENT GLASS AND 
AUTOMATIC DOCUMENT FEEDER . . . . . . . . . . 52
 CLEANING THE MAIN CHARGER OF THE 
PHOTOCONDUCTIVE DRUM . . . . . . . . . . . . . . . 55
 CLEANING THE BYPASS FEED ROLLER  . . . . . 55
 CLEANING THE ORIGINAL FEED ROLLER . . . . 55
 CLEANING THE LASER UNIT . . . . . . . . . . . . . . . 56
REPLACING THE TONER CARTRIDGES. . . . . . . . . 60
REPLACING THE WASTE TONER BOX. . . . . . . . . . 63
6ENTERING TEXT
FUNCTIONS OF THE MAIN KEYS  . . . . . . . . . . . . . . 66
 CHANGING THE ENTRY MODE . . . . . . . . . . . . . 67
 ENTERING TEXT FROM AN EXTERNAL 
KEYBOARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
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ABOUT THIS MANUAL
Please note
 Where this manual shows the MX-2300/2700 series or the MX-3500/4500 series, the following models are indicated:
MX-2300/2700 series: MX-2300G, MX-2300N, MX-2700G, MX-2700N
MX-3500/4500 series: MX-3500N, MX-3501N, MX-4500N, MX-4501N
 This manual contains references to the fax function. However, please note that the fax function is not available in some 
countries and regions.
 Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please 
contact your dealer or nearest authorised service representative.
 This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem 
is discovered, please contact your dealer or nearest authorised service representative.
 Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its 
options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due 
to use of the product.
Warning
 Reproduction, adaptation or translation of the contents of manual without prior written permission is prohibited, except as 
allowed under copyright laws.
 All information in this manual is subject to change without notice.
Illustrations and the operation panel and touch panel shown in this manual
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.
The explanations in this manual assume that a right tray and stand/2 x 500 sheet paper drawer are installed on the MX-2700N 
(equipped standard with an automatic document feeder).
To further explain certain functions and uses, some explanations assume that additional peripheral devices are installed.
MANUALS PROVIDED WITH THE MACHINE
Printed manuals and manuals stored in PDF format on the machines hard drive are provided with the machine. When 
using the machine, read the appropriate manual for the feature you are using.
Printed manuals
The display screens, messages, and key names shown in the manual may differ from those on the actual machine 
due to product improvements and modifications.
Manual nameContents
Safety GuideThis manual contains instructions for using the machine safely and lists the specifications of the machine 
and its peripheral devices.
Software Setup 
GuideThis manual explains how to install the software and configure settings to use the machine as a printer 
or scanner.
Quick Start Guide
This manual provides easy-to-understand explanations of all the functions of the machine in a single 
volume.
Detailed explanations of each of the functions can be found in the manuals in PDF format.
Troubleshooting
This manual explains how to remove paper misfeeds and provides answers to frequently asked 
questions regarding the operation of the machine in each mode. Refer to this manual when you have 
difficulty using the machine.
Facsimile Quick 
Reference Guide
This manual explains the basic procedures for using the fax function of the machine, and provides an 
overview of the features of the fax function, troubleshooting procedures, and specifications.
For detailed information on using the fax function and the system settings for fax, see the Facsimile 
Guide in PDF format.
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Operation manuals in PDF format
The manuals in PDF format provide detailed explanations of the procedures for using the machine in each mode. To 
view the PDF manuals, download them from the hard drive in the machine. The procedure for downloading the manuals 
is explained in How to download the manuals in PDF format in the Quick Start Guide.
Icons used in the manuals
The icons in the manuals indicate the following types of information:
Manual nameContents
Users Guide
(This manual)This manual provides information, such as basic operation procedures, how to load paper, and machine 
maintenance.
Copier GuideThis manual provides detailed explanations of the procedures for using copy function.
Printer GuideThis manual provides detailed explanations of the procedures for using print function.
Facsimile GuideThis manual provides detailed explanations of the procedures for using fax function and the System 
Settings that are related to fax.
Scanner GuideThis manual provides detailed explanations of the procedures for using scan function and Internet Fax 
function.
Document Filing 
GuideThis manual provides detailed explanations of the procedures for using the document filing function. The 
document filing function allows you to save the document data of a copy or fax job, or the data of a print 
job, as a file on the machines hard disk. The file can be called up as needed.
System Settings 
GuideThis manual explains the System Settings, which are used to configure a variety of parameters to suit 
the aims and the needs of your workplace. Current settings can be displayed or printed out from the 
System Settings.
This alerts you to a situation where 
there is a risk of machine damage or 
failure.This indicates the name of a system setting and a provides a brief 
explanation of the setting. For detailed information on each system 
setting, see the System Settings Guide.
When System Settings: appears:
A general setting is explained.
When System Settings (Administrator): appears:
A setting that can only be configured by an administrator is 
explained.
This provides a supplemental 
explanation of a function or procedure.
This explains how to cancel or correct 
an operation.
Warning  This alerts you to a situation where there is a risk of human death or injury.
Caution  This alerts you to a situation where there is a risk of human injury or property damage.
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This chapter provides basic information about the machine. Please read this chapter before using the machine.
PART NAMES AND FUNCTIONS
EXTERIOR
(1) Document cover*1, *2
This holds down the original.
(2) Duplex single pass feeder
(automatic document feeder)
This automatically feeds and scans multiple originals. Both 
sides of two-sided originals can be automatically scanned.
Installed standard on the MX-3501N/4501N. Cannot be 
installed on other models.
☞PLACING THE ORIGINAL (page 33)
(3) Reversing single pass feeder*
1, *2
(automatic document feeder)
This automatically feeds and scans multiple originals. Both 
sides of two-sided originals can be automatically scanned.
☞PLACING THE ORIGINAL (page 33)
(4) Front cover
Open this cover to switch the main power switch to On 
or Off or to replace a toner cartridge.
☞TURNING THE POWER ON AND OFF (page 13)
☞REPLACING THE TONER CARTRIDGES (page 60)(5) Paper pass unit
*1
This transfers output to the saddle stitch finisher.
(6) Operation panel
This is used to select functions and enter the number of 
copies.
☞OPERATION PANEL (page 9)
(7) Exit tray unit (right tray)
*1
When installed, output can be delivered to this tray.
(8) Output tray (centre tray)
Copy jobs and print jobs are delivered to this tray.
(9) Finisher*
1
This can be used to staple output. A punch module can 
also be installed to punch holes in output.
☞FINISHER (page 40)
1
BEFORE USING THE MACHINE
(2)(1)(3)(4)(5)(8)(7)(6)
(9)
When a finisher, paper pass unit and 
saddle stitch finisher (peripheral 
devices) are not installed.
When a finisher (peripheral 
device) is installed. When an automatic 
document feeder is not 
installed.When using the 
MX-3501N/4501N
*1 Peripheral Devices
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.
*2 The MX-2300G/2300N/2700G/2700N/3500N/4500N are equipped as standard with peripheral devices. On the 
MX-2300G/MX-2700G, you can select whether to equip the machine with a document cover or a reversing single pass feeder.
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(10) Saddle stitch finisher*
This can be used to staple output. The saddle stitch 
finisher can automatically staple output at the centre line 
and fold the pages to create a pamphlet. A punch module 
can also be installed to punch holes in output.
☞SADDLE STITCH FINISHER (page 45)
(11) Tray 1
This holds paper. Up to 500 sheets of paper can be 
loaded.
☞TRAY SETTINGS FOR TRAYS 1 TO 4 (page 23)
(12) Tray 2
This holds paper. Up to 500 sheets of paper can be 
loaded.
☞TRAY SETTINGS FOR TRAYS 1 TO 4 (page 23)(13) Tray 3 (when a stand/1 x 500 sheet paper drawer or a 
stand/2 x 500 sheet paper drawer is installed)*
This holds paper. Up to 500 sheets of paper can be 
loaded.
☞TRAY SETTINGS FOR TRAYS 1 TO 4 (page 23)
(14) Tray 4 (when a stand/2 x 500 sheet paper drawer is 
installed)*
This holds paper. Up to 500 sheets of paper can be 
loaded.
☞TRAY SETTINGS FOR TRAYS 1 TO 4 (page 23)
(15) Tray 5 (when a large capacity tray is installed)*
This holds paper. Up to 3500 sheets of paper can be 
loaded.
☞LOADING PAPER IN TRAY 5 (Large capacity tray) 
(page 26)
(15)(11)(10)(14)(12) (13)
* Peripheral Devices
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard 
equipment.
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INTERIOR
(16) Toner cartridges
When the toner in a cartridge runs out, the cartridge must 
be replaced with a new cartridge of the same colour.
The shape of the toner cartridge varies slightly by model.
☞REPLACING THE TONER CARTRIDGES (page 60)
(17) Fusing area
Heat is applied here to fuse the transferred image onto 
the paper.
(18) Transfer belt
During full colour copying, the toner images of each of 
the four colours on each of the photoconductive drums 
are combined together on the transfer belt.
During black and white copying, only the black toner 
image is transferred onto the transfer belt.
(19) Right side cover
Open this cover to operate the fusing area pressure 
adjustment lever and to remove a misfeed.
☞Fusing unit pressure adjusting levers (page 32)
(20) Paper reversing section cover
This is used when 2-sided copying and printing is 
performed. Open this cover to remove a paper misfeed.
(21) Bypass tray
Use this tray to feed paper manually.
When loading paper larger than A4R or 8-1/2 x 11R, be 
sure to pull out the bypass tray extension.
☞LOADING PAPER IN THE BYPASS TRAY (page 28)(22) Main power switch
This is used to power on the machine.
When using the fax or Internet fax functions, keep this 
switch in the On position.
☞TURNING THE POWER ON AND OFF (page 13)
(23) Waste toner box
This collects excess toner that remains after copying and 
printing.
(24) Waste toner box release button
Press this button when you need to release the waste 
toner box lock to replace the waste toner box or clean the 
laser unit.
☞CLEANING THE LASER UNIT (page 56)
☞REPLACING THE WASTE TONER BOX (page 63)
(25) Handle
Pull this out and grasp it when moving the machine.
(26) Right cover of stand/1 x 500 sheet paper drawer
Right cover of stand/2 x 500 sheet paper drawer 
(when a stand/1 x 500 sheet paper drawer or a 
stand/2 x 500 sheet paper drawer is installed)
Open this to remove a paper misfeed in tray 3 or tray 4.
(27) Paper tray right side cover
Open this to remove a paper misfeed in tray 1 or tray 2.
(28) Right side cover release lever
To remove a paper jam, pull and hold this knob up to 
open the right side cover.
(16)(17)(18) (21)(20)(19)
(24)(23)(22)(27)(28)(26)(25)
When using the MX-3500/4500 Series
Caution
The fusing unit is hot. Take care not to burn yourself 
when removing a paper misfeed.
Do not touch or damage the transfer belt.
This may cause a defective image.
Your service technician will collect the waste toner 
box.
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AUTOMATIC DOCUMENT FEEDER AND DOCUMENT COVER
Automatic document feeder
Automatic document feeder
(MX-3501N/4501N)
Document cover
(1) Paper feed rollerThis roller rotates to automatically feed the original.
(2) Document feeding area cover Open this cover to remove an original misfeed or clean 
the paper feed roller.
(3) Original guides These help ensure that the original is scanned correctly. 
Adjust the guides to the width of the original.
☞PLACING THE ORIGINAL  (page 33)
(4) Document feeder tray Place originals in this tray. 1-sided originals must be 
placed face up.
☞PLACING THE ORIGINAL  (page 33)
(5) Original exit tray Originals are delivered to this tray after scanning.
(6) Scanning area Originals placed in the document feeder tray are scanned 
here.
☞REGULAR MAINTENANCE  (page 52) (7) Original size detector
This detects the size of an original placed on the 
document glass.
☞PLACING THE ORIGINAL ON THE DOCUMENT 
GLASS  (page 36)
(8) Reversing tray During scanning of a 2-sided original, the original is 
temporarily output to this tray in order to be turned over 
for scanning of the reverse side.
(9) Original holder Originals can be placed here.
(10) Document glass Use this to scan a book or ot her thick original that cannot 
be fed through the automatic document feeder.
☞PLACING THE ORIGINAL ON THE DOCUMENT 
GLASS  (page 36)
(2)
(8 )
(10)
(3)(4)(5)(6)(7)(1)
(2)(3)(4)(5)
(9)
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CONNECTORS
(1) USB connecter (A type)This is used to connect a USB hub or USB memory 
device to the machine.
For the USB cable, use a shielded type cable.
(2) USB connecter (B type ) A computer can be connected to this connector to use 
the machine as a printer.
For the USB cable, use a shielded type cable.
(3) LAN connecter Connect the LAN cable to this connector when the 
machine is used on a network.
For the LAN cable, use a shielded type cable.
(4) Service-only connector
(5) Extension phone socket When the fax function of the machine is used, an 
extension phone can be connected to this socket.
(6) Telephone line socket When the fax function of the machine is used, the 
telephone line is connected to this socket.When the fax expansion kit is installed
(1)
(2)
(3)
(4)
Caution
Connecting a cable  to this connector may cause the 
machine to malfunction.
Important note for  service technicians:
The cable connected to the  service connector must be 
less than 3 m (118) in length.
(5)
(6)
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OPERATION PANEL
(1) Touch panelMessages and keys appear in the touch panel display.
Touch the displayed keys to perform a variety of operations.
When a key is touched, a beep sounds and the selected 
item is highlighted. This provides confirmation as you 
perform an operation.
☞TOUCH PANEL  (page 11)
(2) Mode select keys and indicators Use these keys to change the mode displayed in the 
touch panel.
The indicator of a key lights  when the key is selected.
[DOCUMENT FILING] key
Press this key to switch to document filing mode when 
you wish to store a document  as an image file on the 
hard drive or print or tran smit an image stored on the 
hard drive.
☞Document Filing Guide
[IMAGE SEND] key
Press this key to select ne twork scanner / fax mode to 
use the scanner function or fax function.
☞Facsimile Guide
☞Scanner Guide
• LINE indicator
This lights up during transmission or reception in fax or 
Internet fax, and during transmission in scan.
DATA indicator
This lights up during receptio n in fax or Internet fax. 
This blinks when a received fax cannot be printed 
because of a problem such as out of paper. This lights 
up when an image is being sent in scan mode.
[COPY] key
Press this key to select copy  mode. Hold the [COPY] key 
down to view the machines total page use count and 
amount of toner remaining.
☞Copier Guide (3) PRINT mode indicators
 (READY indicator / DATA 
indicator)
 READY indicator
Print data can be received w hen this indicator is lit.
 DATA indicator
This blinks while print data is being received and lights 
steadily while printing is taking place.
(4) Numeric keys These are used to enter th e number of copies and fax 
numbers.
(5) [CLEAR] key ( ) Press this key to return the number of copies to 0.
(6) [JOB STATUS] key Press this key to display the job status screen. The job 
status screen is used to check information on jobs and 
cancel jobs.
The indicator in the key lights up when the job status 
screen is displayed.
☞PRINT/SEND STATUS (JOB STATUS)  (page 12)
(7) [SYSTEM SETTINGS] key Press this key to display the system settings menu 
screen. The system settings can  be adjusted to make the 
machine easier to use, such as configuring paper tray 
settings and storing addresses.
☞System Settings Guide
(8) [LOGOUT] key ( )
Press this key to log out after you have logged in and used 
the machine. When using the fax function, this key can 
also be pressed to send tone signals on a pulse dial line.
☞USER AUTHENTICATION  (page 15)
(9) [PROGRAM] key ( ) When using the copy function, press this key to use a job 
program. When using the fax function, this key can be 
used for dialing.
DOCUMENT
FILING
IMAGE SEND
COPY
JOB STATUSSYSTEM
SETTINGS
LOGOUT
LINEDATA
PRINT
READY
D ATA
(7)(6)( 8 )(9)
(3)(4) (5)(2)(1)
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