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Siemens Hicom 150 Optiset E Entry User Guide

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    							Hicom 150
    optiset E entry
    s 
    						
    							3
    Introduction .............................................................................................. 4
    Standard Features ................................................................................... 5
    Internal and External Dialling ................................................................... 5
    Dialling the Switchboard ........................................................................... 5
    Call Transfer ............................................................................................. 6
    Enquiry Call .............................................................................................. 7
    3 Way Conference ................................................................................... 7
    Shuttle ...................................................................................................... 7
    Call Pick Up ............................................................................................. 8
    Call Back .................................................................................................. 9
    Call Park ................................................................................................ 11
    Call Diversion Features ........................................................................ 12
    Call Forwarding Variable ........................................................................ 12
    Call Forwarding No Answer .................................................................... 13
    Call Forwarding Busy ............................................................................. 13
    PIN Features .......................................................................................... 14
    Electronic Telephone Lock ..................................................................... 14
    Optional Features .................................................................................. 15
    Individual Abbreviated Dialling ............................................................... 15
    System Abbreviated Dialling .................................................................. 16
    Timed Reminder ..................................................................................... 17
    Night Service .......................................................................................... 17
    Key Settings (+/–) .................................................................................. 18
    Quick Reference ...................................................................................... 20
    User Guide 
    						
    							4
    Introduction
    This guide is designed to assist extension users on a Siemens Hicom 150
    Communications System to use all authorised features.
    Your extension may not be authorised 
    * ** *
    * to use all features. The Siemens
    representative can confirm features that are available to you.
    Your extension may also be subject to trunk barring thus restricting where you
    may dial.
    The optiset E entry digital telephone has 3 preprogrammed keys:-
    Message
    Redial
    Transfer
    All other System features are accessed from this telephone by dialling codes
    and/or programme keys.
    The entry telephone is not equipped with a loudspeaker or microphone.
    Please refer to the separate instruction manuals for the optiset E basic,
    standard, advance plus and memory telephones.
    * ** *
    * - authorised features are those features that your company has designated
    for your use and may vary from extension to extension. 
    						
    							5
    Internal and External Dialling
    Dialling Another Extension
    - lift handset, listen for internal dial tone
    - dial the required extension number
    Dialling an External Number
    - lift handset, listen for internal dial tone
    - dial line access code (code is normally 0)
    - dial the required external number
    VYour telephone may have restricted dialling facilities, e.g. trunk calls
    may not be permitted.
    Dialling the Switchboard
    - lift handset, listen for internal dial tone
    - dial code for switchboard (code is normally 9)
    Standard Features 
    						
    							6
    Call Transfer
    You may transfer an internal or external call from your extension to any other
    extension or to the switchboard.
    Transfer to a Free Extension (Announcing the Call)
    - press Transfer key, listen for internal dial tone
    - dial the required extension or switchboard
    - when the extension or the switchboard answers, announce
    the call and replace handset.
    If called party does not answer, press Transfer key twice to return to original
    call.
    Transfer to a Free Extension (Call not Announced)
    - press Transfer key, listen for internal dial tone
    - dial the required extension or switchboard
    - when you hear ring tone, replace handset.
    The call has now been transferred. If the ringing extension does not answer
    within a predetermined time the call will automatically be transferred back to
    your extension.
    Transfer to a Busy Extension
    - press Transfer key, listen for internal dial tone
    - dial the required extension number
    - when you hear busy tone, replace handset.
    The call has now been transferred to the busy extension. If the busy extension
    terminates the call within a predetermined time and replaces the handset the
    transferred call will ring the extension. If the extension remains busy the call
    will automatically be transferred back to your extension. 
    						
    							7
    Enquiry Call
    This feature allows you to hold an existing call, dial another extension or even
    an external number, conduct a conversation and then return to the original
    caller.
    Activate Enquiry Call
    - press Transfer key, listen for internal dial tone
    - dial the required extension number or dial 0 and then
    the required external number
    - conduct your conversation
    - press Transfer key to return to the original call
    Alternating between Parties (Shuttle)
    During an enquiry call you may alternate between both parties
    - press Transfer key and 
    * ** *
    * 79 to return to original caller
    - press Transfer key to alternate between callers
    Enquiry Call to 3 Way Conference
    The enquiry call can now be converted to a 3 Way Conference to include the
    third party.
    - press Transfer key and 
    * ** *
    * 78
    - warn tone is heard
    - all 3 parties are now connected
    3 Way Conference
    Shuttle 
    						
    							8
    Call Pick Up
    The call pick up feature allows you to answer any ringing extension, in your pick
    up group, from your telephone.
    Activate Call Pick Up
    An extension within your pick-up group is ringing
    - lift handset, listen for internal dial tone
    - dial 
    * ** *
    * 21
    - you will now have answered the call
    Activate Call Pick Up Select
    A call for an extension which is not in your Pick Up group is ringing
    - lift handset, listen for internal dial tone
    - dial 
    * ** *
    * 22 plus the number of the ringing extension
    - you will now have answered the call 
    						
    							9
    Call Back
    Call Back requests can be left on extensions which have been rung and not
    answered or are busy.
    Activate Call Back - Busy
    - called extension is busy
    - press Transfer key and 
    * ** *
    * 77
    - confirmation tone is heard
    - replace handset
    The system will automatically call you back when both your extension and the
    called extension are free.
    - lift handset
    - ring tone is heard as the required extension is rung
    Activate Call Back - No answer
    - called extension does not answer
    - press Transfer key and 
    * ** *
    * 77
    - confirmation tone is heard
    - replace handset
    When the called party returns to the office and has used the telephone the
    system will ring your telephone.
    - lift handset
    - ring tone is heard as the required extension is rung 
    						
    							10
    Call Back - Cont’d
    Cancel Call Back (Before Ring Back)
    - lift handset
    - dial # 77
    - confirmation tone is heard
    - replace handset
    All Call Back requests which you initiated will now be cancelled. 
    						
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