Siemens Hicom 300 Analogue Telephone User Guide
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Hicom 300 Analogue Telephone s
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2Introduction .............................................................................................. 4 Standard Features ................................................................................... 5 Internal and External Dialling ................................................................... 5 Dialling the Switchboard ........................................................................... 5 Call Transfer...
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3 User Guide - Cont’d Stored Number Redial ............................................................................ 22 Timed Reminder ..................................................................................... 23 Night Service .......................................................................................... 24 Quick Reference ...................................................................................... 24
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4 Introduction This guide is designed to assist extension users on a Siemens Hicom 300 Communications System to use all authorised features. Your extension may not be authorised * ** * * to use all features. The Siemens representative can confirm features that are available to you. Your extension may also be subject to trunk barring thus restricting where you may dial. A variety of analogue instruments are available for use on the Hicom 300. e.g.- Venus - Analogue telephones euroset - Analogue range of...
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5 Internal and External Dialling Dialling Another Extension - lift handset, listen for internal dial tone - dial the required extension number Dialling an External Number - lift handset, listen for internal dial tone - dial line access code (code is normally 0) - dial the required external number V VV V VYour telephone may have restricted dialling facilities, e.g. trunk calls may not be permitted. Dialling the Switchboard - lift handset, listen for internal dial tone - dial code for switchboard (code is...
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6 Call Transfer You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press Transfer key, listen for internal dial tone - dial the required extension or switchboard - when the extension or the switchboard answers, announce the call and replace handset. If called party does not answer - press Transfer key - internal dial tone is heard briefly - you are now connected to the original call Transfer...
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7 Call Transfer - Cont’d The call has now been transferred to the busy extension. If the busy extension terminates the call within a predetermined time and replaces the handset the transferred call will ring the extension. If the extension remains busy the call will automatically be transferred to your extension. Enquiry Call This feature allows you to hold an existing call, dial another extension or even an external number, conduct a conversation without the original caller overhearing and then return...
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8 Toggle Between Calls You have a call on the line and wish to make a second call and want to toggle between both calls. Activate Toggle - you are engaged on a call - press Transfer key, listen for internal dial tone - dial the required extension or external number preceded by 0 for outside line - when 2nd party answers press Transfer key, listen for internal dial tone - dial * ** * * 27 - you may now toggle between the two parties by pressing Transfer key V VV V VThe waiting party cannot hear your...
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9 8 Way Conference This feature allows you to bring up to 7 parties into an existing conversation on your extension. The 7 parties could be external, internal or a mix of both. Activate an 8 Way Conference - you are engaged on a call - press Transfer key, listen for internal dial tone - dial the required extension or 0 and the external number - press Transfer key - dial * ** * * 31 - conference tone is heard and 3 parties are connected. Repeat the procedure to add more parties to the conference....
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10 Call Pick Up The call pick up feature allows you to answer any ringing extension in your pick- up group from your telephone. Activate Call Pick Up An extension within your pick-up group is ringing - lift handset, listen for internal dial tone - dial * ** * * 33 - you will now have answered the call