Siemens Hicom 300 Voice Mail System Operating Instructions
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Operating Instructions Voice Mail System Hicom 300
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2 Hicom 300 Voice Mail System GENERAL INFORMATION ........................................................................ 5 User notes .............................................................................................. 5 QUICK HELP REFERENCE ....................................................................... 6 MAIN MENU ............................................................................................... 6 PERSONALISING YOUR MAILBOX...
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3 CONTENTS - Cont’d DISTRIBUTION GROUPS ........................................................................ 13 Setup a distribution group .................................................................... 13 Scan for existing distribution groups ..................................................... 13 Send a message to a distribution group ............................................... 14 Send a message to a temporary group ................................................ 14 Message status...
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4 CALL FORWARDING TO VOICE MAIL SYSTEM - DIGITAL TELEPHONES - ...................................................................... 21 Preset Call Forwarding to your mailbox ................................................ 21 Deactivate Call Forwarding................................................................... 21 Reactivate Call Forwarding................................................................... 22 Variable Call Forwarding to your mailbox .................................................
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5 GENERAL INFORMATION User notes Spoken user prompts in the Hicom 300 Voice Mail System (VMS) will guide you step by step through the various operations and menu’s Each time you hear a single “bleep” tone you can proceed to the next input - the spoken announcement will be stopped. A triple bleep tone means you have made an incorrect entry or the function is not possible. A PIN (personal identification number) will be supplied to you by the System Administrator to allow access to various features. As an...
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6 QUICK HELP REFERENCE #Delete *Save / End / Scan 1 Record 3 Listen / Pause 4 Go back 10 seconds to listen 6 Go forward 10 seconds to listen 7 Reply to Message (connect to sender’s mailbox) 07 Connect to caller (connect to sender’s extension) 8 Redirect message (transfer message to other mailbox/es with comments) 02 Connect to an extension 0*Return to main menu MAIN MENU 1 To send to a distribution group (record and send distribution messages) 2 To send a message (send a message to a mailbox within the...
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7 PERSONALISING YOUR MAILBOX The first step in personalising your mailbox is to replace your extension number with your own name. Recording your name *75 Access to Voice Mail System ID No. PIN number to access own mailbox * 8 Special functions 7 Personal announcements 0 Location 0 for recording your name only 1 Record name only followed immediately by *Name stored Recording your personal announcements (greetings) (max. of 9 separate announcements depending on system configuration) *75 Access to Voice...
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8 PERSONALISING YOUR MAILBOX - Cont’d Selecting separate personal announcements for external and internal calls *75 Access to Voice Mail System ID No. PIN number to access own mailbox * 8 Special functions 8 Personal announcements 9 External callers 111 Announcement No 1 (or any other location from 112-119) 7 Internal callers 112 Announcement No 2 (or any other location from 113-119) *Selected announcements stored Deleting a personal announcement *75 Access to Voice Mail System ID No. PIN number to...
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9 SENDING A MESSAGE Direct access to other mailbox *79 Access internal Voice Mail System XXXXEnter required extension number *Connect to selected mailbox 1 Record message *Store message Calling an extension first You have called an extension which is busy or received no reply *79 Access internal Voice Mail System 1 Record message *Store message Routing directly to other mailbox You have called an extension which has been forwarded to the Voice Mail System 1 Record message *Store message Routing to...
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10 TRANSFERRING CALL TO MAILBOX An external caller wishes to leave a message in another mailbox. R Press Transfer key XXXXDial required mailbox / extension number *79 Access internal Voice Mail System Replace handset Caller will be prompted to record a message.