Sony DPP FP30 User Manual

							31 GB
Printing from a PC (PC mode)
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
When “Print preview” is checked in
step 8
The preview window is displayed.
Check the adjustment results and
then click “Print”.
Printing resumes.
Notes
• Never move or turn off the printer while it
is printing;  the print cartridge or paper
may become stuck.  If this happens, turn
the printer off and then on, and resume
printing from the beginning.
• The print paper may emerge a few times
during printing.  Do not touch nor pull the
emerged paper.  Wait for the print paper to
be fully ejected after printing ends.
• Make sure to spare enough space behind
the printer during printing.
• If print paper runs out during continuous
printing or if you print with no print paper
in the paper tray, the printer’s ERROR
indicator lights. Feed the print paper
without turning off the power and resume
printing.
Continued
To stop printing
1Double-click on the printer
icon on the taskbar, and open
the “Print” dialog box.
2Click the document name that
you want to cancel printing of
and then click “Cancel” from
the “Document” menu.
The dialog box used for confirming
the deletion is displayed.
3Click “Yes”.
The printing job is canceled.
Note
Do not cancel the printing job on process,
which may cause a paper jam.
01GBPFP3006PC-UC/CED.p65 10/22/04, 4:06 PM 31
Downloaded From ManualsPrinter.com Manuals 
						

							32 GB
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Printing from other
application software
You can use a commercially-available
application software to print an image
from the DPP-FP30.  Select “DPP-FP30”
in the print dialog box and select the
print paper size in the page setup dialog
box.  For details in print settings, see
steps 8 and 9 on pages 27 and 30.
On “Borderless” setting in the “Paper
size” section
When using an application other than
the PictureGear Studio, an image might
be printed with borders even if you
select borderless print in the “Paper
size” section of the “Paper/Output” tab
in the “Sony DPP-FP30 Properties”
dialog box.
When you select the borderless print
option, the printing rage information for
borderless print will be supplied to the
application.  Some applications,
however, may arrange and print the
image with borders within the specified
range.
If this occurs, do either of the following
to print an image without borders:
• When you can set print range with an
application, set an image to be printed
fully in the print range. For example,
select “Full page photo print” or a
similar option.
• Set a larger value in the “Enlarge/
Reduce” text box in the “Paper/
Output” tab of the “Sony DPP-FP30
Properties” dialog box.
If borders remain on the right and
bottom sides of a printed image even
after you set a larger value, check
“Upper left reference”. In either case, make sure to display and
check the preview image before
printing.
Orientation setting
Depending on the application software
you use, orientation may not change
even if you change portrait or landscape
setting.
With border/borderless setting of the
printer driver
When the application software you use
has border/borderless setting, we
suggest you select borderless as the
printer driver setting.
Print quantity setting in the
Properties dialog box
Depending on the application software
you use, the print quantity setting of the
application you use may have priority
over the setting specified in the printer
driver dialog box.
Exif Print Settings in the “Graphics”
tab
The Exif Print setting in the “Color
reproduction/Picture quality” section
supports the PictureGear Studio only.  If
you use other application to print an
image with this option checked, the
image may be printed with incorrect
colors.  If this occurs, remove the check.
01GBPFP3006PC-UC/CED.p65 10/22/04, 4:06 PM
32
Downloaded From ManualsPrinter.com Manuals 
						

							33 GB
Troubleshooting
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Tr oubleshooting
If trouble occurs
If you run into any problems using the printer, use the following guidel\
ines to solve
the problem. If the problem persists, consult your Sony dealer.
Power
Symptom
The printer
cannot be turned
on.
The printer
cannot be turned
off. Check
• Is the AC power cord
properly connected?
• Is the AC power adaptor
properly connected? Cause/Solutions
c
Connect one plug of the supplied AC
power cord to the supplied AC power
adaptor, and the other plug to the wall
outlet.  Then insert the plug of the AC
power adaptor to the DC IN connector of
the printer securely. ( .pages 13, 18)
cKeep pressing STANDBY for longer
than one second until the STANDBY
indicator turns to red.
Connecting with a digital camera
Symptom
The
PICTBRIDGE
indicator of the
printer does not
light.Cause/Solutions
c Connect the cable correctly.
c Press STANDBY to turn on the
STANDBY indicator in green.
c See the homepage for the digital camera
you are using.
c
If a USB mouse or other non-PictBridge-
compliant device is connected, remove it
and connect a PictBridge-compliant device.
cDisconnect the digital camera and the
printer and then connect them again.  Or
turn off and then on the printer and the
digital camera.
c Connect the cable again after printing is
complete.
c You cannot connect a PictBridge-
compliant digital camera and the PC to
the printer at the same time. Remove the
USB cable of the PC and connect the
digital camera again to the printer.
Check
• Is the digital camera
connected correctly?
• Is the printer turned on?
• Does the firmware of your
digital camera support the
printer?
• Is the PICTBRIDGE
indicator of the printer
flashing?
• Is printing in process?
• Is the printer connected to
the PC?
01GBPFP3007TRB-UC/CED.p65 10/22/04, 4:06 PM 33
Downloaded From ManualsPrinter.com Manuals 
						

							34 GB
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Symptom
I lost the supplied
CD-ROM and
want to obtain a
new one.
The printer
driver cannot be
installed.
Check
• Are you sure that you have
followed the installation
procedures correctly?
• Is another application
program running?
• Did you specify the CD-
ROM as the installation CD-
ROM correctly?
• Is the USB driver installed?
Connecting with a computer
Cause/Solutions
c Please download the printer driver from
the Customer support home page
(. page 41). Or contact your Sony
dealer.
c Follow the procedures in the operating
instructions to install the driver
(. page 16).  If an error occurs, restart
your computer and do the installation
procedures again.
c Exit all applications and then install the
driver again.
c Double-click My Computer, and then the
CD-ROM icon in the open window.
Follow the procedures in the operating
instructions to install the driver.
c The USB driver may not be installed
properly.  Follow the operating
instructions to install the USB driver
again.
Symptom
An error is
displayed with
the digital
camera and you
cannot make
printing.
You cannot make
a DPOF printing.
You cannot make
a date printing. Check
• Are you using the identical
type of print paper and
print cartridge? Cause/Solutions
c  Insert the print paper whose type is
identical with the print cartridge loaded.
To change the type of the print cartridge,
postpone printing, replace print
cartridges, and then resume printing.
c  Some types of digital cameras do not
support DPOF printing.  Use another
method for printing.
c  The printer does not support date
printing.  Some types of digital cameras
provide date print setting.  Even if you
set the date print setting effective,  the
date will not be printed.
01GBPFP3007TRB-UC/CED.p65 10/22/04, 4:06 PM 34
Downloaded From ManualsPrinter.com Manuals 
						

							35 GB
Troubleshooting
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Symptom
The printer
driver cannot be
installed.
The printer does
not respond to
the printing
order from the
PC.
Check
• Can you read the CD-ROM
with Explorer?
• Is there an anti-virus
program or other program
running on the system?
•
Did you log onto Windows
XP/2000 Professional using an
Administrator user account?
• Is an error message
displayed stating that an
error was detected in output
of documents via USB?
• Is a PictBridge-compliant
digital camera connected to
the printer? Cause/Solutions
c If there is an error with the CD-ROM,
you may not be able to read it.  If an
error message is displayed on your PC,
check the contents and remove the
source of the problem.  Then install the
printer driver again.  For details on the
error contents, see the operating
instructions of your PC.
c If there is an anti-virus program or other
program running on the system, exit it
and then start installing the driver.
c To install the driver in Windows XP/
2000 Professional, log onto Windows
using an Administrator user account.
c  Check if the ERROR indicator of the
printer lights or flashes.  If it does, do the
following procedures, which may solve
the problem:1 Turn off and then on the printer.
2 Disconnect the AC power adaptor
from the printer.
3 Wait for 5 to 10 seconds, and then
connect the AC adaptor again.
4 Restart your computer.
If these do not solve the problem,
consult with your Sony dealer or service
facilities.
c  Remove the USB cable and then connect
it again.
c You cannot connect a PictBridge-
compliant digital camera and the PC to
the printer at the same time. Remove the
cable from the PICTBRIDGE connector
and connect the PC again to the printer.
01GBPFP3007TRB-UC/CED.p65 10/22/04, 4:06 PM 35
Downloaded From ManualsPrinter.com Manuals 
						

							36 GB
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Symptom
An image is printed
with borders even if
I select borderless
print option.
An image is not
printed in correct
colors.
Preview image does
not reflect the print
settings in the
“Graphics” tab of
the “Sony DPP-
FP30 Properties”
dialog box.
Print quantity
specified in the
“Paper/Output”
tab of the “Sony
DPP-FP30
Properties” dialog
box does not take
effect. Check
• Are you using an
application software
other than
PictureGear Studio?
• Is “Exif Print” checked
in the “Graphics” tab
of the “Sony DPP-
FP30 Properties”
dialog box?
•
Is  “ICM” selected in
the “Graphics” tab of
the “Sony DPP-FP30
Properties” dialog box?
• Are you using
PictureGear Studio? Cause/Solutions
c  
When using an application other than the
PictureGear Studio, an image might be printed
with borders even if you select borderless
print. If this occurs, do either of the following
to print an image without borders:
–W hen you can set print range with an
application, set an image to be printed fully
in the print range even if it is printed over
the range.
– Set a larger value in the “Enlarge/Reduce”
text box in the “Paper/Output” tab of the
“Sony DPP-FP30 Properties” dialog box.
(. page 28)
– If borders remain on the right and bottom
sides of a printed image even after you set a
larger value, check “Upper left reference”.
c The Exif Print setting in the “Color
reproduction/Picture quality” section
supports the PictureGear Studio only.  To
print from other application, uncheck “Exif
Print”.
c
The ICM setting may be valid only when
you are using an ICM-compliant
application. Check to see if the application
software you are using supports ICM.
cThe print settings adjusts the printer itself
and cannot influence the preview image.
cSet the print quantity in the “Print” dialog
box of the PictureGear Studio.  The print
quantity setting in the “Paper/Output” tab
of the printer driver does not take effect.
cDepending on the application software you
use, the print quantity setting of the
application software may have priority over
the setting specified in the printer driver
dialog box.
01GBPFP3007TRB-UC/CED.p65 10/22/04, 4:06 PM 36
Downloaded From ManualsPrinter.com Manuals 
						

							37 GB
Troubleshooting
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Symptom
Paper does not
feed.
The print paper
emerges during
printing in
process.
Printing
When you place print paper in the paper tray and start printing, paper f\
eeding
error may occur:  the printer does not feed paper; the printer may feed
overlapped paper; or the printer may feed paper diagonally.  If this occ\
urs, check
the items listed in the following symptom “Paper does not feed”.
Check
• Is the print paper properly
set in the paper tray?
• Are you using print paper
that was not designed for
the printer?
• Is the print paper jammed?
• Is it in the middle of the
printing process? Cause/Solutions
c If print paper is not properly loaded, the
printer may develop trouble.  Check the
following:
• Is the correct set of print paper and print
cartridge loaded? ( .page 8)
• Did you place print paper exceeding the limit in the paper tray? ( .page 10)
• Did you set the tray adaptor according
to the print paper size you use?
(. page 10)
•Did you riffle the print paper thoroughly?
• Did you bend or fold the print paper
before printing?
cIf print paper runs out during continuous
printing or if you print with no print paper
in the paper tray, the printer’s ERROR
indicator lights. Feed the print paper
without turning off the power and resume
printing.
cUse print paper designed for the printer.  If
you use incompatible print paper, the
printer may develop trouble.  ( .page 8)
cWhen the printer cannot feed the print
paper, the ERROR indicator flashes
rapidly. Remove the paper tray and
check paper jam. ( .page 41)
c The print paper may emerge a few times
during printing.  Do not touch nor pull
the emerged paper.  Wait for the print
paper to be fully ejected after printing
ends. Make sure to spare enough space
behind the printer during printing.
01GBPFP3007TRB-UC/CED.p65 10/22/04, 4:06 PM 37
Downloaded From ManualsPrinter.com Manuals 
						

							38 GB
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Printed results
Symptom
The printed
pictures are
inferior in
quality.Check
• Did you print preview
image data?
• Did you allow dust to get
on the print cartridge?
• Did you allow dust or
finger prints to get on the
printed surface?
• Did you use used print
paper?
• Did you use an AdobeRGB-
compliant digital camera,
not compatible with the
DCF 2.0, to shoot an image
in the AdobeRGB mode? Cause/Solutions
c  When a digital camera saves an image,  a
preview image may be saved along with
the primary images.  The printed quality
of the preview images will not be as
good as the primary images.  Note that if
you delete the preview images, the data
for the primary images may be
damaged.
c Wipe the plastic part of the print
cartridge and remove dust.
c Do not touch the printing surface (the
shiny-side with no imprint). Fingerprints
on the printing surface may result in
imperfect printing.
c Do not print on used print paper.
Printing an image twice on the same
paper will not make the printed image
thicker. Doing so could result in
damages to the printer.
c An AdobeRGB image file that supports
the DCF 2.0 will undergo color
corrections, but an AdobeRGB image file
that does not support the DCF 2.0 will be
printed in vague colors without color
corrections.
What is an AdobeRGB?
An AdobeRGB is a color space that the
Adobe System Incorporated employs
and uses as the default setting for image
processing software including the Adobe
Photoshop.  The AdobeRGB, an optional
color space extended with the DCF 2.0,
determines the color ranges widely used
in printing industry.
For whether or not a digital camera
supports the AdobeRGB, see the
operating instructions of the digital
camera.
01GBPFP3007TRB-UC/CED.p65 10/22/04, 4:06 PM 38
Downloaded From ManualsPrinter.com Manuals 
						

							39 GB
Troubleshooting
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Symptom
The picture
quality and
colors of the
image previewed
on the screen  of
the digital
camera differs
from those
printed.
The image
cannot be printed
fully in the print
range.
The image is
stretched
horizontally
when printed. Check
• Is the aspect ratio of the
image correct?
• Did you rotate the image
or add other process? Cause/Solutions
c
Because of differences in the phosphor
method or profiles of a monitor or LCD
display, please regard the image being
displayed on the screen as just a
reference.
c Depending on the type of digital camera
used, the aspect ratio of the recorded
image differs, so the image may not be
printed covering the entire printable
area.
c Depending on the type of digital camera
used, the image may be stretched
vertically if it has been rotated or
processed using your digital camera.
This is not because of trouble with the
printer, but because the image was
rewritten with your digital camera.
01GBPFP3007TRB-UC/CED.p65 10/22/04, 4:06 PM 39
Downloaded From ManualsPrinter.com Manuals 
						

							40 GB
Digital Photo Printer -DPP-FP30_GB_UC2/CED/CEK/AU_ 2-190-186-12(1)
Symptom
I cannot insert
the print
cartridge
smoothly.
The print
cartridge cannot
be removed.
The print paper
is not ejected.
Printing stops
midway. Check
• Is the ERROR indicator
flashing rapidly?
• Does the ERROR indicator
light?
• Is the ERROR indicator
flashing rapidly?
Others
Cause/Solutions
c If the print cartridge does not click into
place, remove it and then re-insert it.
Only when the ink ribbon is too slack to
be loaded, wind the ink ribbon in the
direction of the arrow to remove the
slack. ( .page 10)
c Keep the paper tray inserted and turn off
the STANDBY button and then turn it
on. After the initial motion stops, try to
remove the cartridge. If this does not
solve the problem, contact Sony service
facilities or your Sony dealer.
c Paper is jammed.  See “If paper jams”
(. page 41) and remove jammed
paper from the printer.  If jammed paper
cannot be removed, contact the Sony
service facilities.
c Remove the print paper and resume
printing.  If you cannot remove the print
paper, follow the procedures shown in
“If paper jams” ( .page 41) and
remove jammed paper from the printer.
c Paper is jammed.  See “If paper jams”
(. page 41) and remove jammed
paper from the printer.  If jammed paper
cannot be removed, contact the Sony
service facilities.
01GBPFP3007TRB-UC/CED.p65 10/22/04, 4:06 PM 40
Downloaded From ManualsPrinter.com Manuals