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Sony DPP FP60 User Manual

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Page 51

51 GB
Troubleshooting
Symptom
The picture is
too bright, dark,
reddish,
yellowish, or
greenish.
The eyes of the
subject are red.
Red-eye
correction does
not take effect
with “Red-eye
correction”
menu.
Check
•Did you enlarge, reduce
the size of, rotate, or
move an image after the
red-eye correction?
Cause/Solutions
cAdjust an image by selecting Menu -
Edit - Adjust. ( .page 12)
c Adjust for the red-eye phenomenon
by selecting Menu - Edit - Red-eye
correction. ( .page 13)
c Set the size of the adjustment...

Page 52

52 GB
Symptom
You cannot save
an image.
You cannot
delete an image.
An image was
deleted
accidentally.
The “Memory
Stick” cannot be
formatted.
The “Memory
Stick” was
formatted
accidentally.
Saving or deleting an image
Check
• Is the memory card or anexternal device protected?
• Is the write-protect switch
of the memory card in the
LOCK position?
• Is the memory card full?
• Is the memory card or an
external device protected?
• Is the image DPOF-preset?
• Is the write-protect switch
of the memory card in...

Page 53

53 GB
Troubleshooting
Symptom
You cannot
insert the ink
ribbon
smoothly.
The ink ribbon
cannot be
removed.
The print paper
jams.
Printing stops
midway.
Check
•Is an error message
displayed ?
• The access indicator
flashes in orange.
• Is an error message
displayed?
• Any indicators light or
flash.
Others
Cause/Solutions
cIf the ink ribbon does not click into
place, remove it and then re-insert it.
Only when the ink ribbon is too slack
to be loaded, wind the ink ribbon in
the direction of the arrow to...

Page 54

54 GB
Connecting with a digital camera
Symptom
The PictBridge
mark does not
appear on the
LCD screen of
the digital
camera.
You  connect and
disconnect the
USB cable, but
nothing happens.
You  cannot stop
printing even if
you pressed
CANCEL.
You  cannot
make Index
printing.
Check
•Is the digital camera
connected correctly?
• Is the  1 (on/standby)
switch turned on?
• Does the firmware of your
digital camera support the
printer?
• Is “Connecting”
displayed?
• Is the USB setting of your
camera in...

Page 55

55 GB
Troubleshooting
Symptom
The images of
the memory
card or an
external device
inserted in the
printer are not
displayed on the
PC.
You  lost the
supplied CD-
ROM and want
to obtain a new
one.
The printer
driver cannot be
installed.
Check
•Are you sure that you
have followed the
installation procedures
correctly?
• Is another application
program running?
• Did you specify the CD-
ROM as the installation
CD-ROM correctly?
• Can you read the CD-
ROM with Explorer?
Cause/Solutions
cThe printer does not...

Page 56

56 GB
Symptom
The printer
driver cannot be
installed.
The printer does
not respond to
the printing
order from the
PC.
An image is
printed with
borders even if I
select
“Borderls”-
“No”.
Check
•Is there an anti-virus
program or other
program running on
the system?
• Did you log onto
Windows Vista/XP/
2000 Professional using
an Administrator user
account?
• Is an error message
displayed stating that
an error was detected
in output of documents
via USB?
• Are you using an
application software
other than...

Page 57

57 GB
Troubleshooting
Symptom
Print quantity
specified in the
“Pages Per
Sheet” in the
“Layout” tab of
the “Sony DPP-
FP60 Properties”
dialog box does
not match the
actual print
quantity and
printed results.
Colors of the
printed image
from a PC are
different from
those printed
from a memory
card.
Check Cause/Solutions
cDepending on the application you use,
the print quantity setting of the
application you use may have priority
over the setting specified in the printer
driver dialog box.
c Since the...

Page 58

58 GB
Error messages
No Memory Stick./No SD Card./
No External Device.
An incompatible Memory Stick/
SD Card/External Device is
inserted.
No image file.
No DPOF file.
Cannot delete a protected image.
You cannot delete a DPOF image.
If an error message appears
If an error occurs, the following error messages may be displayed on the\
 LCD screen.
Follow the solution described here to solve the problem.
Printer
Error messages
Error occurred with printer. Turn it
off  and on, then retry.Meaning/Solutions
cAn...

Page 59

59 GB
Troubleshooting
Error messages
Protected. Cancel protect then try
again.
The Memory Stick/SD Card/
External Device is full.
The Memory Stick/SD Card/
External Device has trouble.
Write error in the Memory Stick/
the SD Card/the External Device.
Memory Stick Format Error
Memory Stick is protected.
External devices and PictBridge-compliant devices
Error messages
Incompatible USB device.
Check device’s USB setting.
Do not connect any more USB
hubs.
Write error in External Device.
Meaning/Solutions
cA...

Page 60

60 GB
Print paper
Error messages
No paper tray.  Insert paper tray
containing P size print paper and
press [PRINT].
No print paper. Set the print paper
for the P Size and press [PRINT].
Cleaning sheet is not placed.
Set the cleaning sheet and press
[PRINT].
Wrong print paper.
Set the print paper for the P Size
and press [PRINT].
Paper jam.  Remove Print Paper.
Meaning/Solutions
cThe ink ribbon is not inserted in the printer. Set
the ink ribbon into the printer.  ( .Read This
First) If “cleaning...
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