Sony Dsc H300 Manual

							Cyber-shot User GuidePrint
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Before  Use
Confirming the operation
method
Shooting
Viewing
Useful shooting functions
Useful viewing  functions
Changing  settings
Viewing images on a TV
Using with your  computer
Printing
Troubleshooting
Precautions  /  About  this
camera
  Contents  list
Top page  > Troubleshooting  > Troubleshooting > Shooting  still images/movies
Shooting still images/movies
Cannot  record images.
If images are recorded  on the internal  memory  even when a memory  card  is
inserted into  the camera,  make sure  that  the memory  card  is fully inserted into
the camera.
Check the free capacity  of the internal  memory  or memory  card. If it is full, do
one  of the following:
Delete unnecessary  images. [Details]  [Details]
Change the memory  card.
You cannot  record images while  charging the flash.
When  recording movies, it is recommended that  you  use  the following memory
cards: “Memory  Stick PRO Duo” (Mark2) media,  “Memory  Stick PRO-HG Duo” media,
“Memory  Stick XC-HG Duo” media or “Memory  Stick Micro” (Mark2) media
SD memory  card, SDHC memory  card, SDXC memory  card, microSD memory
card, microSDHC  memory  card  or microSDXC memory  card  (Class 4 or faster)
Smile Shutter function does not work.
No  image is shot if a smiling face is not detected. [Details]
Anti-blur function does not work.
The anti -blur  function may not work properly  when shooting night scenes.
Shoot  after  pressing the shutter button halfway down.
The image is  out of focus.
The subject is too close.  When  shooting, make sure  to position the lens farther
away  from the subject than  the shortest shooting distance (approximately 1 cm
(0.03  ft.) (W)/150 cm (4.92  ft.) (T)  from the lens).
 (Night  Scene),  (Landscape) or  (Fireworks) mode is selected in Scene
Selection when shooting still images.
Zoom does not work.
You cannot  use  the optical zoom in Sweep Panorama  mode.
You cannot  use  the smart zoom depending  on the image size. [Details]
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							You cannot  use  the digital  zoom in the following situations:
The Smile Shutter is working.
[Self -Timer] is set  to [Self -portrait One Person] or [Self -portrait Two People].
Cannot  select the Face Detection function.
You can  select  Face Detection only when the focus mode is set  to [Multi AF] and
the metering mode is set  to [Multi].
The flash does not work.
You cannot  use  the flash in the following situations:[Cont.  Shooting  Settings]is  set  to [Continuous  Shooting]. [Details]
 (Night  Scene) mode,  (High Sensitivity) mode or  (Fireworks) mode is
selected in Scene Selection.
Shooting  in [Sweep  Panorama]
Shooting  in movie  mode.
Set the flash to [On] when Scene Selection mode is set  to 
 (Landscape), 
(Gourmet),  (Pet),  (Beach) or  (Snow) mode. [Details]
Fuzzy white circular spots appear in images  shot using  the
flash.
Particles (dust, pollen,  etc.)  in the air reflected the flash light and  appeared in the
image.  This is not a malfunction. [Details]
The close -up shoot function (Macro) does not work.
The camera  automatically adjusts the focus.  Press and  hold the shutter button
halfway down.  Focus adjustment may take some time when shooting a close
subject.
 (Landscape),  (Night  Scene) or  (Fireworks) mode is selected in Scene
Selection.
The date and  time are not displayed on the screen.
While shooting, the date  and  time are not displayed. They are displayed only
during playback.
The F value  and  shutter  speed flash when  you  press and
hold the shutter  button halfway down.
The exposure is incorrect. Correct  the exposure. [Details]
The image colors are not correct.
Adjust the White Balance. [Details]
White or purple streaks appear in bright areas of the
subject, or the whole screen of the image becomes
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							reddish.
This phenomenon is called  smearing. This is not a malfunction. Smearing  is not
recorded  on still images, but is recorded  as streaks or uneven  colors  on Sweep
Panorama  images or movies. (“Bright  areas” refers to the sun  or electric lights
which are much brighter than  surroundings.)
Noise appears in the image when  you  view the screen in a
dark place.
The camera  is attempting  to increase the visibility of the screen  by temporarily
brightening  the image under conditions of low illumination.  There  is no effect on
the recorded  image.
The eyes of the subject come  out red.
Set [Red Eye Reduction] to [Auto]  or [On]. [Details]
Shoot  the subject at a distance closer  than  the flash range using the flash.
Light the room  and  shoot the subject.
Dots appear and  remain on the screen.
This is not a malfunction. These dots are not recorded.
Cannot  shoot images  in succession.
The internal  memory  or memory  card  is full. Delete unnecessary  images.
[Details] [Details]
The battery level is low. Insert new batteries or charged  Nickel-Metal Hydride
batteries (sold separately).
The same  image is  shot several times.
Set [Cont.  Shooting  Settings] to [Single Shooting]. [Details]
The camera emits a sound when  shaken.
When  you  shake  the camera  without the power turned on, you  may hear  a
sound.  This is not a malfunction.
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Copyright  2013 Sony  Corporation
148  
						

							Cyber-shot User GuidePrint
Search
Before  Use
Confirming the operation
method
Shooting
Viewing
Useful shooting functions
Useful viewing  functions
Changing  settings
Viewing images on a TV
Using with your  computer
Printing
Troubleshooting
Precautions  /  About  this
camera
  Contents  list
Top page  > Troubleshooting  > Troubleshooting > Viewing images
Viewing images
Cannot  play back images.
Make sure  that  the memory  card  is fully inserted into  the camera.
The folder/file name has  been changed on your  computer.
No  guarantees  are made for playing back, on this camera,  files containing
images which were processed  on a computer or images which were shot using
other  cameras.
The camera  is in USB mode. Disconnect  the USB connection. [Details]
Use “PlayMemories  Home”  to play images stored on a computer with this
camera.
The date and  time are not displayed.
The screen  display is set  to display images only. Press  (Display  Setting) on
the control  button to display information. [Details]
Cannot  hear music during slideshow.
Slideshow is played  back with [Continuous  Playback].  Select [Slideshow with
music] and  play back.
Transfer music  files to the camera  with “Music  Transfer”. [Details]
The image does not appear on the TV.
Check [Video Out] to see  if the video output signal  of the camera  is set  to the
color system of your  TV. [Details]
Check whether the connection is correct.  [Details]
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Copyright  2013 Sony  Corporation
149  
						

							Cyber-shot User GuidePrint
Search
Before  Use
Confirming the operation
method
Shooting
Viewing
Useful shooting functions
Useful viewing  functions
Changing  settings
Viewing images on a TV
Using with your  computer
Printing
Troubleshooting
Precautions  /  About  this
camera
  Contents  list
Top page  > Troubleshooting  > Troubleshooting > Computers
Computers
Your computer does not recognize the camera.
When  the battery level is low, insert new batteries or charged  Nickel-Metal
Hydride batteries (sold separately).
Set [USB  Connect Setting] to [Mass  Storage]. [Details]
Use the dedicated  USB cable (supplied).
Disconnect  the dedicated  USB cable from both  the computer and  the camera,
and  connect it again firmly.
Disconnect  all  equipment  other  than  the camera,  the keyboard and  the mouse
from the USB connectors of your  computer.
Connect the camera  directly to your  computer without passing through a USB
hub  or other  device.
Cannot  import images.
Connect the camera  and  your  computer correctly making a USB connection.
When  you  shoot images with a memory  card  formatted by a computer, you  may
not be able to import the images to a computer. Shoot  using a memory  card
formatted by the camera.  [Details]
After making  a USB connection, “PlayMemories Home”
does not start automatically.
Make the USB connection after  the computer is turned on.
Cannot  play back images  on your computer.
If you  are using “PlayMemories  Home”,  refer to Help for “PlayMemories  Home.”
[Details]
Consult the computer or software manufacturer.
The image and  sound are interrupted by noise  when  you
view a movie on a computer.
You are playing back the movie  directly from the internal  memory  or the memory
card. Import the movie  to your  computer using “PlayMemories  Home”  and  play it
back. [Details]
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							Images  once exported  to a computer cannot be viewed  on
the camera.
Export them to a folder recognized by the camera,  such as “101MSDCF”, then
play back in Folder view.  [Details]
Register the image in the Image Database  File  and  play in [Date View]. [Details]
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Copyright  2013 Sony  Corporation
151  
						

							Cyber-shot User GuidePrint
Search
Before  Use
Confirming the operation
method
Shooting
Viewing
Useful shooting functions
Useful viewing  functions
Changing  settings
Viewing images on a TV
Using with your  computer
Printing
Troubleshooting
Precautions  /  About  this
camera
  Contents  list
Top page  > Troubleshooting  > Troubleshooting > Memory  card
Memory card
Cannot  insert a memory card.
Insert the memory  card  in the correct direction.
You have formatted a memory card by mistake.
All the data  on the memory  card  is deleted  by formatting. You cannot  restore it.
Images  are recorded  on the internal memory even when  a
memory card is  inserted into the camera.
Make sure  that  the memory  card  is fully inserted into  the camera.
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Copyright  2013 Sony  Corporation
152  
						

							Cyber-shot User GuidePrint
Search
Before  Use
Confirming the operation
method
Shooting
Viewing
Useful shooting functions
Useful viewing  functions
Changing  settings
Viewing images on a TV
Using with your  computer
Printing
Troubleshooting
Precautions  /  About  this
camera
  Contents  list
Top page  > Troubleshooting  > Troubleshooting > Internal  memory
Internal memory
Cannot  play back or record images  using  the internal
memory.
There  is a memory  card  inserted in the camera.  Remove it.
Cannot  copy the data stored in the internal memory to a
memory card.
The memory  card  is full. Copy  to a memory  card  with sufficient  capacity.
Cannot  copy the data on the memory card or the computer
to the internal memory.
This feature is not available.
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Copyright  2013 Sony  Corporation
153  
						

							Cyber-shot User GuidePrint
Search
Before  Use
Confirming the operation
method
Shooting
Viewing
Useful shooting functions
Useful viewing  functions
Changing  settings
Viewing images on a TV
Using with your  computer
Printing
Troubleshooting
Precautions  /  About  this
camera
  Contents  list
Top page  > Troubleshooting  > Troubleshooting > Printing
Printing
Images  are printed  with both edges cut off.
Depending on your  printer, all  the edges of the image may be cut  off. Especially
when you  print  an image shot with the image size set  to [16:9], the lateral end  of
the image may be cut  off.
When  printing  images using your  printer, cancel the trimming or borderless
settings. Consult the printer manufacturer as to whether the printer provides
these functions  or not.
When  having  images printed at a digital  print  shop, ask the shop whether they
can  print  the images without cutting  off both  edges.
Cannot  print images  with the date.
Select MENU    (Settings)    (Shooting  Settings)   [Write  Date] 
[On] to insert a date  on the image.  Make sure  that  once the date  is inserted, you
cannot  remove  that  date  from the image.
Using “PlayMemories  Home”,  you  can  insert the date  on still images that  have
been recorded  without a date. [Details]
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Copyright  2013 Sony  Corporation
154  
						

							Cyber-shot User GuidePrint
Search
Before  Use
Confirming the operation
method
Shooting
Viewing
Useful shooting functions
Useful viewing  functions
Changing  settings
Viewing images on a TV
Using with your  computer
Printing
Troubleshooting
Precautions  /  About  this
camera
  Contents  list
Top page  > Troubleshooting  > Troubleshooting > Others
Others
The lens gets fogged.
Moisture condensation  has  occurred. Turn off the camera  and  leave it for about
an hour  before using it.
The camera turns off with the lens portion  extended.
Insert new batteries or charged  Nickel-Metal Hydride batteries (sold separately),
then  turn on the camera  again.
Do  not attempt  to force lens that  has  stopped moving.
The camera becomes  warm when  you  use  it for a long
time.
This is not a malfunction.
The Clock Set screen appears when  you  turn on the
camera.
Set the date  and  time again. [Details]
The internal  rechargeable backup battery has  discharged. Insert batteries with
enough  power remaining,  and  set  aside for 24 hours or more  with the power left
off.
The date or time is  incorrect.
The Area Setting is set  to a different  location than  your  current location. Change
the setting  by MENU  
  (Settings)   [Clock Settings]  [Area Setting].
[Details]
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Copyright  2013 Sony  Corporation
155