Sony Nex 7 User Manual

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Table of 
contents Sample photo Menu IndexThe flash does not work.
 Press the  (flash pop-up) button to pop up the flash.
 You cannot use a flash with the following recording mode:
– [Bracket: Cont.]
– [Sweep Panorama]
– [3D Sweep Panorama]
– [Night Scene] and [Hand-held Twilight] in [Scene Selection]
– [Anti Motion Blur]
– Movie recording
The wireless flash does not work.
 You cannot use the built-in flash for wireless flashing. Use a lighting ratio control flash (sold  separately).
Fuzzy white circular spots appear on images shot using the flash.
 Particles (dust, pollen, etc.) in the air reflected the flash light and appeared on the image. This is not a malfunction.
The flash takes too long to recharge.
 The flash has been fired in succession in a short period. When the flash has been fired in succession, 
the recharging process may take longer than usual to avoid overheating of the camera.
The image taken with the flash is too dark.
 If the subject is beyond the flash range (the distance that the flash can reach), the pictures will be dark because the flash light does not reach the subject. If the ISO is changed, the flash range also changes 
with it.
The date and time are recorded incorrectly.
 Set the correct date and time (page 150).
 The area selected with [Area Setting] is different from the actual area. Set the actual area by selecting MENU  t [Setup]  t [Area Setting].
The aperture value and/or shutter speed flashes when you press the shutter 
button halfway down.
 Since the subject is too bright or too dark, it is beyond the available range of the camera. Adjust the 
setting again.
The image is whitish (Flare).
Blurring of light appears on the image (Ghosting).
 The picture was taken under a strong light source, and excessive light has entered the lens. When using the zoom lens, attach a lens hood.
The corners of the picture are too dark.
 If any filter or hood is used, take it off and try shooting again. Depending on the thickness of the filter and improper attachment of the hood, the filter or the hood may partially appear in the image. The 
optical properties of some lenses may cause the periphery of the image to appear too dark (insufficient 
light). You may compensate for this phenomenon with [Lens Comp.: Shading] (page 137).
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Table of 
contents Sample photo Menu IndexThe eyes of the subject come out red.
 Activate the Red Eye Reduction function (page 121).
 Get close to the subject, and shoot the subject within the flash range using the flash.
Dots appear and remain on the LCD monitor.
 This is not a malfunction. These dots are not recorded.
The image is blurred.
 The picture was taken in a dark location without the flash, resulting in camera shake. The use of a 
tripod or the flash is recommended (page 74). [Hand-held Twilight] in [Scene Selection] (page 62) 
and [Anti Motion Blur] (page 64) are also effective in reducing blur.
The exposure value is flashing on the LCD monitor or the viewfinder.
 The subject is too bright or too dark for the metering range of the camera.
Images cannot be played back.
 The folder/file name has been changed on your computer.
 When an image file has been processed by a computer or when the image file was recorded using a model other than that of your camera, playback on your camera is not guaranteed.
 The camera is in USB mode. Delete the USB connection (page 183).
 Use “PMB” to play images stored on a computer with this camera.
The image cannot be deleted.
 Cancel the protection (page 113).
The image was deleted by mistake.
 Once you have deleted an image, you cannot restore it. We recommend that you protect images that  you do not want to delete (page 113).
A DPOF mark cannot be put.
 You cannot mark DPOF marks on RAW images.
Not sure if the OS of the computer is compatible with the camera.
 Check “Recommended computer environment” (page 177).
The computer does not recognize the camera.
 Check that the camera is turned on.
 When the battery level is low, install the charged battery pack, or use the AC Adaptor (sold 
separately).
 Use the USB cable (supplied) for connection.
 Disconnect the USB cable, and connect it again firmly.
 Set [USB Connection] to [Mass Storage] (page 161).
Viewing images
Deleting/Editing images
Computers
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Table of 
contents Sample photo Menu Index Disconnect all equipment other than the camera, the keyboard and the mouse from the USB terminals 
of your computer.
 Connect the camera directly to your computer without passing through a USB hub or other device.
Cannot copy images.
 Make the USB connection by properly connecting the camera with your computer (page 182).
 Follow the designated copy procedure for your OS.
 When you shoot images with a memory card formatted by a computer, you may not be able to copy  the images to a computer. Shoot using a memory card formatted by your camera.
Cannot play back images on a computer.
 If you are using “PMB,” refer to the “PMB Help.”
 Consult the computer or software manufacturer.
The image and sound are interrupted by noise when viewing a movie on a 
computer.
 You are playing back the movie directly from the memory card. Import the movie to your computer using “PMB” and play it back.
After making a USB connection, “PMB” does not start automatically.
 Make the USB connection after the computer is turned on (page 182).
Cannot insert a memory card.
 Insertion direction of the memory card is wrong. Insert it in the correct direction.
Cannot record on a memory card.
 The memory card is full. Delete unnecessary images (pages 30, 108).
 An unusable memory card is inserted.
Formatted the memory card by mistake.
 All the data on the memory card is deleted by formatting. You cannot restore it.
Cannot print images.
 RAW images cannot be printed. To print RAW images, first convert them to JPEG images using 
“Image Data Converter” on the supplied CD-ROM.
The color of the image is strange.
 When you print the images recorded in Adobe RGB mode using sRGB printers that are not compatible with Adobe RGB (DCF2.0/Exif2.21 or later), the images are printed at a lower saturation.
Images are printed with both edges cut off.
 Depending on your printer, the left, right, top, and bottom edges of the image may be cut off. Especially when you print an image shot with the aspect ratio set to [16:9], the lateral end of the image 
may be cut off.
Memory card
Printing
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Table of 
contents Sample photo Menu Index When printing images using your own printer, cancel the trimming or borderless settings. Consult the 
printer manufacturer as to whether the printer provides these functions or not.
 When having images printed at a photo printing service shop, ask the shop whether they can print the  images without cutting off both edges.
Cannot print images with the date.
 Using “PMB,” you can print images with date.
 The camera does not have a feature for superimposing dates on images. However, because the images 
shot with the camera include information on the recording date, you can print images with the date 
superimposed if the printer or the software can recognize Exif information. For compatibility with 
Exif information, consult the manufacturer of the printer or the software.
 When you print images at a shop, images can be printed with the date if you ask them to do so.
The lens gets fogged.
 Moisture condensation has occurred. Turn off the camera and leave it for about an hour before using  it.
The message “Set Area/Date/Time.” appears when the camera is turned on.
 The camera has been left unused for sometime with a low battery or no battery pack. Charge the battery pack and set the date again (page 150). If the message appears every time you charge the 
battery pack, the internal rechargeable battery may be exhausted. Consult your Sony dealer or local 
authorized Sony service facility.
The date and time are recorded incorrectly.
 Correct or check the date and time setting by selecting MENU  t [Setup]  t [Date/Time Setup].
The number of recordable images does not decrease, or decreases 2 images at a 
time.
 This is because the compression rate and the image size after compression change depending on the 
image when you shoot a JPEG image.
The setting is reset without the resetting operation.
 The battery pack was removed when the power switch was set to ON. When removing the battery pack, make sure the camera is turned off and the access lamp is not lit.
The camera does not work properly.
 Turn off the camera. Remove the battery pack and insert it again. If the camera is hot, remove the battery pack, and allow it to cool down before trying this corrective procedure. 
 If an AC Adaptor (sold separately) is used, disconnect the power cord. Connect the power cord and  turn on the camera again. If the camera does not work after doing these solutions, consult your Sony 
dealer or local authorized Sony service facility.
“--E-” is indicated on the screen.
 Remove the memory card, and insert it again. If this procedure does not turn off the indication, format the memory card (page 166).
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Table of 
contents Sample photo Menu IndexWarning messages
If the following messages appear, follow the instructions below.
Incompatible battery. Use correct model.
 An incompatible battery pack is being used.
Set Area/Date/Time.
 Set the date and time. If you have not used the camera for a long time, charge the internal 
rechargeable battery.
Power insufficient
 You tried to clean the image sensor (Cleaning Mode) when the battery level is insufficient. Charge the battery pack or use an AC Adaptor (sold separately).
Unable to use memory card. Format?
 The memory card was formatted on a computer and the file format was modified. Select OK, then format the memory card. You can use the memory card again, however, all previous data in the 
memory card is erased. It may take some time to complete the format. If the message still appears, 
change the memory card.
Memory Card Error
 An incompatible memory card is inserted or the format has failed.
Reinsert memory card.
 The inserted memory card cannot be used in your camera.
 The memory card is damaged.
 The terminal section of the memory card is dirty.
This memory card may not be capable of recording and playing normally.
 The inserted memory card cannot be used in the camera.
Processing...
 Long exposure noise reduction or high ISO noise reduction is being carried out. You cannot do any 
further shooting during this reduction process. You can disable the long exposure noise reduction 
function.
Unable to display.
 Images recorded with other cameras or images modified with a computer may not be able to be displayed.
Cannot recognize lens. Attach it properly.
 The lens is not attached properly, or the lens is not attached. If the message appears when a lens is attached, reattach the lens. If the message appears frequently, check whether the contacts of the lens 
and camera are clean or not.
 When attaching the camera to an astronomical telescope or something similar, set [Release w/o Lens]  to [Enable] (page 132).
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Table of 
contents Sample photo Menu Index The SteadyShot function does not work. You can continue to shoot but the SteadyShot function will 
not work. Turn the camera off and on. If this icon does not disappear, consult your Sony dealer or 
local authorized Sony service facility.
No images.
 There is no image on the memory card.
Image protected
 You tried to delete protected images.
Unable to print.
 You tried to mark RAW images with a DPOF mark.
Camera overheating. Allow it to cool.
 The camera has become hot because you have been shooting continuously. Turn the power off. Cool 
the camera and wait until the camera is ready to shoot again.
 You have been recording images for a long time, the camera temperature has risen. Stop recording images until the camera cools.
 The number of images exceeds that for which date management in a database file by the camera is possible.
 Unable to register to the database file. Import all the images to a computer using “PMB” and recover the memory card.
Camera Error
 Turn the power off, remove the battery pack, then re-insert it. If the message appears frequently, 
consult your Sony dealer or local authorized Sony service facility.
Image Database File error.
 There is something wrong occurred in the Image Database File. Select [Setup]  t [Recover Image 
DB]  t OK.
Image Database File error. Recover?
 You cannot record or play back AVCHD View movies because the Image Database File is damaged. 
Follow the on-screen instructions to recover data. “AVCHD View movies” are movies that were 
recorded in the [AVCHD 60i/60p] or [AVCHD 50i/50p] mode of [File Format].
Recording is unavailable in this movie format.
 Set [File Format] to [MP4].
Unable to magnify.
Unable to rotate image.
 Images recorded with other cameras may not be enlarged or rotated.
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Table of 
contents Sample photo Menu IndexNo images selected.
 You attempted to delete without specifying images.
No images changed.
 You attempted to execute DPOF without specifying images.
Cannot create more folders.
 The folder with a name beginning with “999” exists on the memory card. You cannot create any 
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Table of 
contents Sample photo Menu Index
Others
Using the camera abroad
You can use the battery charger (supplied), and the AC-PW20 AC Adaptor (sold 
separately) in any country or region where the power supply is within 100 V to 
240 V AC, 50 Hz/60 Hz.
 An electronic voltage transformer is unnecessary and its use may cause a malfunction.
The camera automatically detects the color system to match that of the connected video 
device.
NTSC system
Bahama Islands, Bolivia, Canada, Central America, Chile, Colombia, Ecuador, Jamaica, 
Japan, Korea, Mexico, Peru, Surinam, Taiwan, the Philippines, the U.S.A., Venezuela, 
etc.
PAL system
Australia, Austria, Belgium, China, Croatia, Czech Republic, Denmark, Finland, 
Germany, Holland, Hong Kong, Hungary, Indonesia, Italy, Kuwait, Malaysia, New 
Zealand, Norway, Poland, Portugal, Rumania, Singapore, Slovak Republic, Spain, 
Sweden, Switzerland, Thailand, Turkey, United Kingdom, Viet Nam, etc.
PAL-M system
Brazil
PAL-N system
Argentina, Paraguay, Uruguay
SECAM system
Bulgaria, France, Greece, Guiana, Iran, Iraq, Monaco, Russia, Ukraine, etc.
Note
On TV color systems 
						

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Table of 
contents Sample photo Menu IndexMemory card
You can use following memory cards with this camera: “Memory Stick PRO Duo” 
media, “Memory Stick PRO-HG Duo” media, SD memory card, SDHC memory card, 
and SDXC memory card. You cannot use a MultiMedia Card.
 Memory card formatted with a computer are not guaranteed to operate with the camera.
 Data read/write speeds differ depending on the combination of the memory card and the equipment used.
 Do not remove the memory card while reading or writing data.
 Data may be corrupted in the following cases:
– When the memory card is removed or the camera is turned off during a read or write operation
– When the memory card is used in locations subject to static electricity or electrical noise
 We recommend backing up important data, such as to a hard disk of a computer.
 Do not attach a label on the memory card itself nor on a memory card adaptor.
 Do not touch the terminal section of the memory card with your hand or a metal object.
 Do not strike, bend or drop the memory card.
 Do not disassemble or modify the memory card.
 Do not expose the memory card to water.
 Do not leave the memory card within the reach of small children. They might accidentally swallow it.
 The memory card may be hot just after it has been used for a long time. Be careful when you handle it.
 Do not use or store the memory card under the following conditions:
– High temperature locations such as the hot interior of a car parked in direct sunlight
– Locations exposed to direct sunlight
– Humid locations or locations with corrosive substances present
 Images recorded on an SDXC memory card cannot be imported to or played on computers or AV devices 
that are not compatible with exFAT. Make sure that the device is compatible with exFAT before 
connecting it to the camera. If you connect your camera to an incompatible device, you may be prompted 
to format the card. Never format the card in response to this prompt, as doing so will erase all data on the 
card. (exFAT is the file system used on SDXC memory cards.)
The types of “Memory Stick” media that can be used with the camera are listed in the 
table below. However, proper operation cannot be guaranteed for all “Memory Stick” 
media functions.
1)This is equipped with MagicGate function. MagicGate is copyright protection technology that uses 
encryption technology. Data recording/playback that requires MagicGate functions cannot be performed 
with this camera.
Notes
“Memory Stick” media
“Memory Stick PRO Duo” 
media1) 2) 3)Available with your camera
“Memory Stick PRO-HG Duo” 
media
1) 2)
“Memory Stick Duo” media Unavailable with your camera
“Memory Stick” media and 
“Memory Stick PRO” media Unavailable with your camera
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Table of 
contents Sample photo Menu Index
2)Supports high-speed data transfer using a parallel interface.3)When using “Memory Stick PRO Duo” media to record movies, only those marked with Mark2 can be 
used.
Notes on using “Memory Stick Micro” media (sold separately)
 This product is compatible with “Memory Stick Micro” media (“M2”). “M2” is an 
abbreviation for “Memory Stick Micro” media.
 To use a “Memory Stick Micro” media with the camera, be sure to insert the “Memory  Stick Micro” media into an “M2” Adaptor as large as of Duo size. If you insert a 
“Memory Stick Micro” media into the camera without an “M2” Adaptor as large as of 
Duo size, you might not be able to remove it from the camera.
 Do not leave the “Memory Stick Micro” media within the reach of small children.  They might accidentally swallow it.