Sony Projector VPL-FHZ700L User Manual

							41Troubleshooting
Others
Troubleshooting
Before asking to have the projector repaired, try to diagnose the problem, following the 
instructions below.
SymptomRemedyPage
The power is not turned 
on.Check if the AC power cord is firmly connected. –
When the “Panel Key Lock” is set to “On,” you cannot turn on 
the projector using the ?/1 key on the projector.28
If the air filter cover or air filter unit is not attached securely, 
the projector cannot be turned on.43
No image. Check if the connecting cable is connected to external 
equipment properly.8
Check if the computer signal is set for output to an external 
monitor. If you set your computer, such as a notebook 
computer, to output the signal to both your computer’s display 
and an external monitor, the picture of the external monitor 
may not appear properly. Set your computer to output the 
signal to only an external monitor.14
Check if the input source is correctly selected. 14
Check if the picture is muted. 6
During “Zone Black Level Adj.” adjustment, a black image is 
automatically projected.18
On-screen display does 
not appear.The on-screen display does not appear when “Status” in the 
Operation menu is set to “Off.”28
The aspect ratio of the 
display is not right/the 
image is displayed 
smaller /a portion of 
image does not appear.The image may not be displayed correctly with an input signal 
the projector cannot interpret correctly. In such a case, set 
“Aspect” manually.24, 26
Check if “Screen Aspect” is correctly selected. 33
The image is a 
trapezoid.The images become trapezoidal because of the projection 
angle. In such a case, you can correct the trapezoidal 
distortion, using a Keystone feature.5, 16, 
32
Edges of the image are 
cut off or dark.If you use the Lens Shift function with a setting outside the 
recommended range, edges of the image may be cut off or 
appear dark. Use a setting within the normal range for the Lens 
Shift function.53
The image is distorted. Warping is set.
Disable the warp correction feature.17, 32 
						

							42Troubleshooting
The image is dark/too 
bright.The settings for “Brightness,” “Contrast,” and “Light Output 
Mode” affect brightness of the image. Check if the value is 
appropriate.22, 29
The image will be dark when the light source is burnt out. 
Check “Light Timer,” and consult with qualified Sony 
personnel.35
“With Static Signal” is set to “On.”  30
When video signal is not input, the light is dimmed to reduce 
power consumption.30
When the temperature around the unit is high, the brightness 
will be reduced to protect the unit.–
The image is not clear. Check if the projector is in focus. 15
The picture will not be clear if condensation has accumulated 
on the lens. In such a case, let the projector sit for about two 
hours with the power on.–
The image is noisy. Check if the connecting cable is connected to external 
equipment properly.8
The Remote 
Commander does not 
work.Check that the batteries are installed correctly. –
Check that the batteries are not exhausted. –
Check if the “ID Mode” of the projector corresponds to that of 
the Remote Commander.7, 28
Check the setting for “IR Receiver.” 28
The fan is noisy. The sound from the fan is often greater than normal to cool the 
light source in the following cases.
 When “Light Output Mode” is set to “High.”
 The projector is in at high altitude (“High Altitude Mode” is 
set to “On”)
 Temperature is very high.
 The air filter is clogged.29, 
33, 43
If the ventilation holes are blocked, the internal temperature of 
the projector rises and the fan noise becomes larger.3
Cannot adjust the 
keystone setting.Disable the Edge Blending setting. 16, 32
Select “HV Keystone” in “Screen Fitting.” 16, 32
Cannot adjust the Warp 
setting.Disable the Edge Blending setting. 17, 32
Select “Warping” in “Screen Fitting.” 17, 32
SymptomRemedyPage 
						

							43Cleaning the Air Filter
Others
Cleaning the Air 
Filter
When a message appears on the projected 
image indicating time for a filter cleaning, 
clean the air filter (pages 39, 40).
If the dust cannot be removed from the air 
filter even after cleaning, replace the air filter 
with a new one.
For details on a new air filter, consult with 
qualified Sony personnel.
If you continue to use the projector even 
after the message is displayed, dust may 
accumulate, clogging it. As a result, the 
temperature may rise inside the unit, 
leading to a possible malfunction or fire.
Turn off the projector and disconnect the AC 
power cord from a wall outlet before cleaning 
the air filter.
1Turn off the projector and disconnect 
the AC power cord from a wall outlet.
2Slide the air filter cover slightly to the 
rear while holding the lock button to 
remove the air filter cover.
3Pull out the air filter cartridge straight 
by the grab of the air filter unit while 
pushing out one tab at a time on both 
sides.
Caution
Note
Air filter coverRear
Front
Lock button
v
Air filter unit (right)
Grab
Air filter unit (left) Tabs (left)Ta b s  
(right) 
						

							44Cleaning the Air Filter
4Remove the four air filter cartridges 
(two in each air filter unit) from the air 
filter units and clean the air filter with 
a vacuum cleaner.
When attaching the air filter cartridge to 
the cartridge holder, push the air filter 
cartridge in fully until the tabs of the  
cartridge holder click (4 points each air 
filter cartridge, a total of 8 points).
The two air filter units are installed in the 
right and left positions.
5Return the air filter units to the 
projector.
The top and bottom of the air filter unit 
have different shapes, as illustrated 
below. Be careful of orientation when 
installing them.Slide the air filter unit in fully until the 
tabs on the projector click to hold it in 
place (2 points each air filter unit, a total 
of 4 points).
6Close the air filter cover.
Be sure to attach the air filter unit firmly; the 
power cannot be turned on if it is not closed 
securely.
Air filter cartridge
Cartridge 
holder Air filter 
cartridgeTa b s
Ta b sNote
Bottom (side with a 
grooved section)Tabs (left)Tabs (right) 
						

							45Installing the Optional Adaptor
Others
Installing the 
Optional Adaptor
You can install the optional adaptor in 
INPUT E of the terminals section of the 
projector.
 Turn off the projector and disconnect the AC 
power cord from a wall outlet before 
installing the optional adaptor.
 Be sure to retain the slot cover removed when 
installing the optional adaptor. When 
removing the optional adaptor, attach the 
cover.
 For details on how to use, also refer to the 
operating instructions of the optional 
adaptor.
1Turn off the power of the projector and 
disconnect the power cord.
2Slide the slot cover for the optional 
adaptor attached to the terminals to the 
right and remove it.
3Insert the optional adaptor as far as it 
goes.
4Tighten the two screws on the optional 
adaptor.
Notes
INPUT B  RGB
INPUT C  DVI-D
R/PRG/Y
HD
VD
OUTPUT
MONITOR
INPUT D      HDMI
B/PBIN
PUT A
Slot cover
Example: BKM-PJ10 Digital Interface 
Adaptor (not supplied) 
						

							46Specifications
Specifications
ItemDescription
Model nameVPL-FHZ700L
Display system 3 LCD system
Display device Size of effective 
display area0.95 (24.1 mm) × 3, Aspect ratio 16:10
Number of pixels 6,912,000 (1920 × 1200 × 3) pixels
Light source Laser diode
Light output 7,000 lm
*1 (when “Light Output Mode” is set to “High”)
Displayable 
scanning 
frequency
*2
Horizontal: 14 kHz to 93 kHz, Vertical: 47 Hz to 93 Hz
Display resolution Computer signal 
inputMaximum display resolution: 1920 × 1200 dots
Panel display resolution: 1920 × 1200 dots
Video signal 
inputNTSC, PAL, SECAM, 480/60i, 576/50i, 480/60p, 576/
50p, 720/60p, 720/50p, 1080/60i, 1080/50i, 1080/60p, 
1080/50p, 1080/24p, 1080/30p
Color system NTSC
3.58, PAL, SECAM, NTSC4.43, PAL-M, PAL-N, 
PA L 6 0
Computer and 
video signal input/
outputINPUT ARGB/YP
BPR input terminal: 5BNC female, G with 
sync/Y: 1 Vp-p ± 2 dB, sync negative, 75 ohms 
terminated, RGB/P
BPR: 0.7 Vp-p ± 2 dB, 75 ohms 
terminated, Sync signal: TTL level high impedance, 
positive/negative
INPUT BRGB input terminal: Mini D-sub 15-pin female,  RGB: 
0.7 Vp-p ± 2 dB, 75 ohms terminated, Sync signal: TTL 
level high impedance, positive/negative
INPUT CDVI-D input terminal: DVI-D 24-pin (Single link), DVI 
1.0 compliant, HDCP support
INPUT DHDMI input terminal: Digital RGB/YP
BPR
INPUT E For an optional adaptor
S VIDEO INS video input terminal: Mini DIN 4-pin, Y: 1 Vp-p ± 2 
dB, sync negative, 75 ohms terminated, C: (burst signal) 
0.286 (NTSC)/0.3 (PAL/SECAM) Vp-p ± 2 dB, 75 ohms 
terminated 
VIDEO INVideo input terminal: BNC, 1 Vp-p ± 2 dB, sync 
negative, 75 ohms terminated
OUTPUTMONITOR output terminal: Mini D-sub 15-pin 
female, G with sync/Y: 1 Vp-p ± 2 dB, sync negative, 75 
ohms terminated, RGB/P
BPR: 0.7 Vp-p ± 2 dB, 75 ohms 
terminated, Sync signal: HD, VD 4 V (open), 1 Vp-p (75 
ohms), positive/negative 
						

							47Specifications
Others
Control signal 
input/outputRS-232C terminal: D-Sub 9 pin male
LAN terminal: RJ45, 10BASE-T/100BASE-TX
CONTROL S input terminal (DC power supply): 
Stereo mini jack, 5 Vp-p, Plug in power DC 5 V
CONTROL S output terminal: Stereo mini jack
Operating 
temperature/
Operating 
humidity0 °C to 40 °C (32 °F to 104 °F)/35% to 85% (no 
condensation)
Storage 
temperature/
Storage humidity–10 °C to +60 °C (14 °F to +140 °F)/ 10% to 90% (no 
condensation)
Power required AC 100 V to 240 V, 5.0 A to 2.1 A, 50/60 Hz
Power 
consumptionAC 100 V to 
120 V497 W
AC 220 V to 
240 V476 W
Power 
consumption 
(Standby Mode)AC 100 V to 
120 V0.1 W (when “Standby Mode” is set to “Low”)
AC 220 V to 
240 V0.5 W (when “Standby Mode” is set to “Low”)
Power 
consumption 
(Networked 
Standby Mode)AC 100 V to 
120 V12.2 W (LAN)
13.8 W (optional HDBaseT adaptor)
13.8 W (All Terminals and Networks Connected)
(when “Standby Mode” is set to “Standard”)
AC 220 V to 
240 V8.4 W (LAN)
10.0 W (optional HDBaseT adaptor)
10.0 W (All Terminals and Networks Connected) 
(when “Standby Mode” is set to “Standard”)
Heat dissipation AC 100 V to 
120 V1,696 BTU/h
AC 220 V to 
240 V1,624 BTU/h
Outside 
dimensions530 × 213 × 545 mm (20
7/8 × 83/8 × 2115/32) (W/H/
D)
530 × 204 × 545 mm (20
7/8 × 81/32 × 2115/32) (W/H/
D) (without protrusions)
Mass Approx. 22 kg (47 lb)
Supplied 
accessoriesSee “Checking the Supplied Accessories” in the supplied 
Quick Reference Manual.
Optional 
accessories
*3 *4Projector Suspension Support PSS-630
Projector Suspension Support Joint Pole PSS-630P
ItemDescription
Model nameVPL-FHZ700L 
						

							48Specifications
Projection Lens VPLL-FM22*5 *6: Manual focus, 
Projected image size: 40 to 300 (1.02 m to 7.62 m), 
Maximum external dimensions (W × H × D): 88 × 88 × 
169 mm (3 
15/32 × 3 15/32 × 6 21/32), Mass: Approx. 
1 kg (2.1 lb)
Projection Lens VPLL-ZM42
*5 *6: Manual focus/
zoom, Projected image size: 40 to 300 (1.02 m to 7.62 
m), Maximum external dimensions (W × H × D): 88 × 88 
× 159 mm (3
15/32 × 3 15/32 × 61/4), Mass: Approx. 
0.7 kg (1.4 lb)
Projection Lens VPLL-ZM102
*5 *6: Manual focus/
zoom, Projected image size: 40 to 300 (1.02 m to 7.62 
m), Maximum external dimensions (W × H × D): 88 × 88 
× 198 mm (3
15/32 × 3 15/32 × 725/32), Mass: Approx. 
1.5 kg (3.3 lb)
Projection Lens VPLL-Z4007
*6: Manual focus/zoom, 
Projected image size: 60 to 300 (1.52 m to 7.62 m), 
Maximum external dimensions (W × H × D): 157× 150 × 
217 mm (6 
3/16 × 5 29/32 × 8 19/32), Mass: Approx. 2.0 
kg (4.4 lb)
Projection Lens VPLL-4008: Manual focus, Projected 
image size: 40 to 600 (1.02 m to 15.24 m), Maximum 
external dimensions (W × H × D): 148 × 133 × 240 mm 
(5 
13/16 × 5 1/4 × 9 7/16), Mass: Approx. 2.6 kg (5.6 lb)
Projection Lens VPLL-Z4011
*6: Electric focus/zoom, 
Projected image size: 60 to 600 (1.52 m to 15.24 m), 
Maximum external dimensions (W × H × D): 157 × 150 
× 265 mm (6 
3/16 × 5 29/32 × 10 7/16), Approx. 3.7 kg 
(8 lb)
Projection Lens VPLL-Z4015: Electric focus/zoom, 
Projected image size: 40 to 600 (1.02 m to 15.24 m), 
Maximum external dimensions (W × H × D): 148 × 133 
× 231 mm (5 
13/16 × 5 1/4 × 93/32), Mass: Approx. 
3 kg (6.6 lb)
Projection Lens VPLL-Z4019: Electric focus/zoom, 
Projected image size: 40 to 600 (1.02 m to 15.24 m), 
Maximum external dimensions (W × H × D): 148 × 133 
× 212 mm (5 
13/16 × 5 1/4 × 811/32), Mass: Approx. 
3.1 kg (6.7 lb)
Projection Lens VPLL-Z4025: Electric focus/zoom, 
Projected image size: 40 to 600 (1.02 m to 15.24 m), 
Maximum external dimensions (W × H × D): 148 × 133 
× 243 mm (5
13/16 × 51/4 × 99/16), Mass: Approx. 
2.8 kg (6.2 lb)
Projection Lens VPLL-Z4045: Electric focus/zoom, 
Projected image size: 60 to 600 (1.52 m to 15.24 m), 
Maximum external dimensions (W × H × D): 148 × 133 
× 235 mm (5 
13/16 × 51/4 × 9 1/4), Mass: Approx. 3 kg 
(6.6 lb)
ItemDescription
Model nameVPL-FHZ700L 
						

							49Specifications
Others
The values for mass and dimensions are approximate.
*1: When attaching the VPLL-Z4019.
*2: For details, refer to “Acceptable Input Signals” on page 51.
*3: Not all optional accessories are available in all countries and area. Please check with your local 
Sony Authorized Dealer.
*4: Information on accessories in this manual is current as of February 2015.
*5: To attach the projection lens to the projector, the PK-F500LA2 projection lens adapter is  
required.
*6: Before attaching the projection lens to the projector, it is required to remove the compensating 
glass from the lens mounting part of the projector.
*7: When the Digital Interface Adaptor BKM-PJ10 is attached to the main unit, the image 
transmission to the main unit, the LAN communication, and the RS-232C control are enabled 
with the commercially available HDBaseT transmitter. Not compatible with voice 
communication and power connection.
Design and specifications of the unit, including the optional accessories, are subject to change 
without notice.Projection Lens Adapter PK-F500LA2
Digital Interface Adaptor BKM-PJ10
*7
3G-SDI INPUT Adaptor BKM-PJ20
Notes
ItemDescription
Model nameVPL-FHZ700L 
						

							50Specifications
Pin assignment
DVI-D terminal (DVI-D, female)RGB input terminal (Mini D-sub 15-
pin, female)
RS-232C terminal (D-Sub 9-pin, male)
1 T.M.D.S.
Data2–14 +5 V Power
2 T.M.D.S.
Data2+15 Ground (return 
for +5 V)
3 T.M.D.S.
Data2 Shield16 Hot Plug 
Detect
4 NC 17 T.M.D.S
Data0–
5 NC 18 T.M.D.S 
Data0+
6 DDC Clock 19 T.M.D.S 
Data0 Shield
7 DDC Data 20 NC
8NC 21NC
9 T.M.D.S.
Data1–22 T.M.D.S 
Clock Shield
10 T.M.D.S.
Data1+23 T.M.D.S
Clock+
11 T.M.D.S.
Data1 Shield24 T.M.D.S 
Clock–
12 NC
13 NC
18
16
9
17
24
1 Video input 
(red) R9Power supply 
input for DDC
2 Video input 
(green) G10 GND
3Video input
(blue) B11 GND
4 GND 12 DDC/SDA
5 RESERVE 13 Horizontal sync 
signal
6 GND (R) 14 Vertical sync 
signal
7 GND (G) 15 DDC/SCL
8 GND (B)
1NC 6NC
2RXDA 7RTS
3TXDA 8CTS
4DTR 9NC
5 GND
5 1
9
6