Starplus Triad Xts Installation Manual

Maintenance Access4-19
Chapter 4 - Maintenance and Troubleshooting
Event Trace Mode
The“t”command enables and disables the Trace mode in theXTSSystem. While the trace mode
is enabled, events for the trace selected are displayed in an event record on the monitor,
printer, or PC connected to theXTSSystem.
To view the current status of the trace mode:
1. Typetat themon> prompt.
2. Then press  to display the following commands:
Figure 4-6: Remote Monitor - Trace Mode Status
To enable an Event Trace:
1....

4-20Maintenance Access
Chapter 4 - Maintenance and Troubleshooting
3. Then press  to enable the trace.
To disable or turn off a particular Trace Mode:
Do not enter a specific board, CO Line, or Station Number
(i.e., ts to disable station event trace).
To display an Event Trace on screen:
Typexat themon> prompt to exit the MONitor mode. Once you exit the event, the trace
will begin as shown inFigure 4-7.
Modify Memory Command
Themodifymemorycommandisforengineeringuseonly.
Exit the Monitor Mode
The exit...

Flash ROM Software Update4-21
Chapter 4 - Maintenance and Troubleshooting
Figure 4-8: Event Trace in a Networking System
Flash ROM Software Update
Perform the following steps to update Flash ROM Software.
1. Connect a terminal to I/O Port 1 on the MPB, then press  several times until the
following system data displays:
2. At theENTER PASSWORD:prompt,typeconfig.
3. Press , the followingmaint>promptwilldisplay:
4. Typeuto select the“upload/download flash rom software”option. The following prompt
will...

4-22Flash ROM Software Update
Chapter 4 - Maintenance and Troubleshooting
5. Typetheremoteadminpassword(3226vodavi= default password), then press .
The following command options and system prompt will display:
6. Typeuand press . The following messages will display:
7. Typeyto start the Flash ROM update. The following message will display:
8. Use one of the following methods to set the file location and protocol.
For Hyper Terminal:
a. Use the“transfer”panel to select the“send file”option
b. Then select...

Flash ROM Software Update4-23
Chapter 4 - Maintenance and Troubleshooting
After the upload is complete, the following messages will display:
9. Typeyto switch the banks of Flash ROM now, or typenifyouwishtoswitchatalater
time. If“y”is selected, the following messages will display:
After the software is switched successfully, theXTSsystem will restart automatically.
To switch to the new software at a later time:
1. Connect a terminal to I/O Port 1 on the MPB. The following is an example of the data that...

4-24 VOIP Maintenance and Troubleshooting
Chapter 4 - Maintenance and Troubleshooting
The following command options and system prompt will display:
5. Typesand press  to enable bank switching.
The following message will display:
6. To use the newly loaded software, power theXTSsystem Off or On, whichever applies.
VOIP Maintenance and Troubleshooting
VoIP Administrative Functions
These functions are accessible through an RS-232 connection via the ADMIN port located on
the VoIP card. Configurations and...

VOIP Maintenance and Troubleshooting 4-25
Chapter 4 - Maintenance and Troubleshooting
4. At themaint> prompt, typeds4. ( The 4 represents the slot where the VoIP card is
located.) The following printout shows which COs are in and out of service.
Figure 4-10: VoIP In/Out of Service Printout
Entering VoIP Card Administration Menus
1. Attach a straight-through cable to the VoIP card (RS-232) @ 19.2K.
2. Press  and wait for thepassword>prompt.
3. Type the Admin password (3226vodavi=default password), the...

4-26 VOIP Maintenance and Troubleshooting
Chapter 4 - Maintenance and Troubleshooting
†Select [rr]to access the followingRead Allsettings:
Figure 4-13: VoIP Configuration (Read All)
†Select [ra] to access the followingRead IP Addresssetting:
Figure 4-14: VoIP Configuration (Read IP Address)
†Typebat the net> prompt to return to the main menu.
System/Call Status Mode-- From the main menu, select [s] to accessSystem/Call Status Mode.
The following screen will display:
Figure 4-15: VoIP System/Call Status...

VOIP Maintenance and Troubleshooting 4-27
Chapter 4 - Maintenance and Troubleshooting
Trace Setting Mode-- From the main menu, select [t]toaccesstheTrace Setting Mode.The
following screen will display:
Figure 4-17: VoIP Trace Setting Printout
†Select a Trace Setting option and press  to change the status.
(example: t  s  a is used to set a trace for all events)
†Typebat thetrace> prompt to return to the main menu.
Uploading VoIP Firmware Updates-- From the main menu, select [u]andpress.
1. Using Procom,...

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Chapter 4 - Maintenance and Troubleshooting
Ping followed by an IP address receives the following response:
(A“reply from”response indicates that the system can communicate with the other
system. A“timed out”response indicates a faulty connection or problem with the other
system.)
Ping 127.0.0.1 pings the current system to verify that it is being seen and can respond to the
network.
Exiting the Administration Menus-- From the main menu, select [x] and press  to...