Telrad Digital Digital Family Of Systems Operating Instructions

							DIGITAL FAMILY OF SYSTEMS
Operating Instructions 
76-110-0165/G Issue 1 
						

							76-110-0165/G, Issue 1
DIGITAL FAMILY OF SYSTEMS
Operating Instructions 
Telrad Telecommunications Inc.
Woodbury, New York 
						

							76-110-0165/G, Issue 1
Telrad Telecommunications Inc.
Woodbury, New York
Printed in Israel 
						

							NOTICE
The information in this manual refers to the Telrad DIGITAL family of telephone systems, including the DIGITAL KEY BX system 
(Release SB7), DIGITAL 400 system (Release DB7), and DIGITAL 1000 system (Release LB7), as of August, 1999. Telrad, Ltd., 
reserves the right to make changes in the equipment described in this manual without notification. However, changes in the equip-
ment do not necessarily render this manual invalid.
Additional copies of this manual may be obtained from Telrad, Ltd. Reproduction of this manual or parts thereof, without written 
permission from Telrad, Ltd., is strictly prohibited.
© 1999 Telrad Telecommunications Inc.
Woodbury, New York
The following are registered trademarks of the respective listed firms:
Trademark Firm Trademark Firm
IMAGEN Telrad Telecommunications, Inc. MS-DOS Microsoft Corp.
MS WINDOWS  Microsoft Corp. UL Underwiters Laboratories, Inc.
FCC Regulations
Warning
This equipment generates, uses and can radiate radio frequency energy and if not installed and used in accordance with the in-
struction manual, may cause interference to radio communications. Operation of this equipment in a residential area is likely to 
cause harmful interference, in which case the user should contact the Telrad Field Service Department, at the telephone number 
listed below, to correct the interference problem. It has been tested and found to comply with the limits for a Class A computing 
device pursuant to Subpart J of Part 15 of the FCC Rules which are designed to provide reasonable protection against such in-
terference when operated in a commercial environment.
Registration
The Telrad DIGITAL Family systems are registered with the FCC based upon compliance with part 68 of its rules. Connection of 
these systems to the nationwide telecommunications network is made through a standard network interface jack which you can 
order from your telephone company. Jacks for this type of customer-provided equipment will not be provided on party lines or coin 
lines.
Hearing Aid Compatibility
DIGITAL family telephones are Hearing Aid compatible, as defined in Section 68.316 of Part 68 FCC Rules.
Telephone Company Registration
It is usually not necessary to call the telephone company with information on the equipment before connecting the DIGITAL family 
system cabinet to the telephone network. But, if the telephone company should require this information, provide the following:
FCC Registration Number  - Key system ARAISR-18430-KF-E
(on label affixed to cabinet) - Multi-function (Hybrid Key/PBX) system ARAISR-18427-MF-E
Ringer Equivalence Number3.9B
USOC Jack: DB15, RJ2EX, RJ2FX, RJSGX, RJ2HX, RJ21X, RJ48C
Service Order Code (SOC) - for off premise extensions and all analog trunk cards except the DID card 9.OF
- for DID cardsAS.2
- for digital trunks 6.0P
Facility Interface Code (FIC):  - Central Office Ground-start trunk 02GS2
- Central Office Loop-start trunk 02LS2
- Direct Inward Dialing 02RV2-T
- Off-premises extension OL13C
- Primary Rate Interface (PRI24) 04DU9-1SN
 - Basic Rate Interface (BRT and BHT) 04DU9-1SN
- T1 (DIGITAL TRUNK) 04DU9-BN, 04DU9-DN. 04-DU9-1KN, 04DU9-1SN, 04-DU9-1ZN
- E&M (TIE TRUNK INTERFACE -- 2-wire)
- E&M (TIE TRUNK INTERFACE -- 4-wire)
- DPNSS/QSIG Interface (N24 and N12) 04DU9-1SN
Rights of the Telephone CompanyIf the system is determined to be causing harm to the telephone network, the telephone company may discontinue your service 
temporarily. If possible, the telephone company will notify you as soon as possible. You will be given the opportunity to correct 
the situation and you will be informed of your right to file a complaint to the FCC. Your telephone company may make changes in 
its facilities, equipment, operations, or procedures that could affect the proper functioning of your system. If it does this, you will 
be notified in advance to give you the opportunity to maintain uninterrupted telephone service.
In the event of an equipment malfunction, all repairs will be performed by Telrad Telecommunications, Inc., or by one of its au-
thorized dealers.
Address of repair facility in USA
Telrad Service Center, 135 Crossways Park Drive, Woodbury, NY 11797. Phone: 1-800-645-1350. 
						

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Section 1
INTRODUCTION
1.1 GENERAL
This manual applies to the DIGITAL KEY BX, DIGITAL 400 and 
DIGITAL 1000 systems, Release 7 and constitutes a supplement 
to the DIGITAL FAMILY OF SYSTEMS, Operating Instructions, 
Release 6 (Cat. No. 76-110-0165/F)
1.2 PRODUCT DEFINITION
The DIGITAL KEY BX, DIGITAL 400 and DIGITAL 1000 systems 
comprise the DIGITAL family of systems which are advanced busi-
ness communication systems, offering cutting-edge technology for 
telephone communication services and a wide variety of voice and 
data options.
 
1.3 SCOPE OF MANUAL
The outstanding difference between Release 7 of the DIGITAL 
FAMILY OF SYSTEMS and its Release 6 predecessor is the intro-
duction of the Avanti family of telephone sets and the new “Phone 
Book” feature. This manual constitutes a supplement to the Re-
lease 6 Operating Instructions and includes the operating instruc-
tions for the new Avanti sets as well as any new features included 
in the current release. 
The DIGITAL FAMILY OF SYSTEMS Operating Instructions, Re-
lease 6, should be used as the principal reference for any other 
DIGITAL FAMILY OF SYSTEMS telephone equipment.  
						

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1.4  MANUAL STRUCTURE
The manual is divided into the following sections:
1. INTRODUCTION
This section provides a general explanation of the contents of this 
manual.
2. Avanti FAMILY TELEPHONE SETS
This section contains a description of the new Avanti telephone 
sets introduced in the DIGITAL family of systems and explains how 
their improved features affect their operation.
3. Avanti TELEPHONE OPERATING INSTRUCTIONS
This section contains operating procedures for the new Avanti pro-
prietary sets.
4. Avanti ATTENDANT CONSOLE - OPERATING
 INSTRUCTIONS
This section contains operating procedures for the Avanti 
Attendant Console.
5. PHONE BOOK FEATURE OPERATING INSTRUCTIONS
This section contains operating and programming procedures for 
the new Phone Book feature.
6. REMOTE FEATURES
This section contains instructions for operating features included 
in the DIGITAL system which can be accessed from outside the 
system, including Executive Credit Code (ECC), Direct Inward 
System Access (DISA) and network features.
Appendix A - SYSTEM AND DND MESSAGES 
The Appendix contains the following tables:
• System messages
• DND messages.
1.5 INTENDED AUDIENCE
This manual is intended for the DIGITAL KEY BX or DIGITAL 400 
system administrator and for advanced extension subscribers of 
these systems.
1.6 APPLICABLE DOCUMENTATION
This manual is one of a series on the system and related peripher-
al equipment, as follows:
Operating Instructions, Release 6 (Cat. No. 76-110-0165/F) con-
tains a detailed explanation of how the DIGITAL system features 
are operated from the various types of proprietary telephone sets 
or SLT extensions. 
						

							Section 1: INTRODUCTION
1-3
Feature description addendum (Cat. No. 76-110-0690/G) supple-
ments the Version SB6 manual and contains a detailed explana-
tion of the DIGITAL system features and services that are new in 
Version SB7.
Administration, Installation and Upgrade Addendum (Cat. No. 
76-110-0175/G) supplements the Version SB6 manual and con-
tains a detailed explanation of new instructions for installation, up-
grade and administration tasks on the DIGITAL system.
IMAGEN Integrated Multiple Application Generator System 
manual 
(Cat. No. 76-110-0285/I) contains an explanation of IMA-
GEN, including an explanation of IMAGEN capabilities and fea-
tures, as well as installation, maintenance and programming 
instructions.
User Guides are individual booklets which describe how to activate 
features available from your particular extension. These booklets 
are supplied by your distributor, including:
Avanti Set 3025 User Guide (Cat.No. 79-610-0010/A).
Avanti Set Attendant User Guide (Cat.No. 79-660-0010/A).
Avanti Set 3020/3015D User Guide (Cat.No. 79-620-0010/A).
Avanti Set 3000/3015 User Guide (Cat.No. 79-650-0010/A).
Quick Reference Guides are convenient cards that provide con-
cise procedures for features used most often:
Avanti Set 3025 (Cat.No. 79-610-0001/A).
Avanti Set 3020 (Cat.No. 79-620-0001/A).
Avanti Set 3015D (Cat.No. 79-630-0001/A).
Avanti Set 3000/3015 (Cat.No. 79-650-0001/A).
1.7 CONVENTIONS
This section includes information concerning conventions applica-
ble throughout this manual.
1.7.1 Terminology conventions
 “DIGITAL system” and “DIGITAL family of systems” refer to Tel-
rad’s DIGITAL KEY BX,    DIGITAL 400 and DIGITAL 1000 sys-
tems. 
						

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1.7.2 Typographic conventions
Throughout this manual, the following typographic conventions 
have been used:
• Text appearing on the telephone display is shown like this: 
ADD ON, ENTER DN, MAIN 2.11, EX2 DAP;
• Keys to be pressed on the telephone set are shown like this: 
[#], [PROGRAM], [4]+[2].
• Softkeys are shown like this: 
{PROGRAM}, {TIME}.
When softkeys appear in various abbreviated forms on the differ-
ent display sets, they will be referred to in the following generic for-
mat: 
Press the 
CALL FORWARD softkey (i.e. no braces). 
						

							1
2-1
Section 2
 THE AVANTI FAMILY TELEPHONE SETS
2.1 GENERAL
The DIGITAL family of systems features five new Avanti family digital tele-
phone sets and an Avanti Attendant console. This section describes the var-
ious proprietary sets and the different principles of operation for each set.
Table 2-1 contains a detailed comparison of the capabilities of the sets.
Table 2-1 Comparison of the Avanti family telephone sets
Comparison  of 
station capabilitiesAvanti 3025
set Avanti 3020 
setAvanti 3015D  
setAvanti 3015 
setAvanti 3000 
setAvanti Attendant 
console
Display panel128x240 
pixels4 lines x 24  
characters2 lines x 20 
characters- - 128x240 pixels
Cursor movement 
and ENTER keysYNNNN Y
Fixed buttons 9 9 9 9 9 22
Dual-color 
programmable 
buttons29 24 19 19 4 15
Softkeys 16 6 3 - - 16
Speakerphone Y Y Y Y N N
Offhook voice 
announce with HFABYY Y NN N
Half/Full Duplex  
optionFull duplex 
onlyY Y N N Full duplex only
On hook dialing Y Y Y Y Y Y
Data card options Y Y Y Y N Y
DSS Add-on unit 
(option)YYYYN Y
Graphic icons Y N N N N N 
						

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2.2 THE AVANTI FAMILY TELEPHONE SETS
2.2.1 Avanti 3000 set
The Avanti 3000 set (see Figure 2-1) is a Single Audio Path (SAP) tele-
phone set, having the standard dialpad, eight adjacent fixed feature but-
tons and four programmable keys (default programmed). Most of the 
features available in the DIGITAL family of systems can be operated 
from the Avanti 3000 set, using these buttons.
Figure 2-1 Avanti 3000 set