Telrad Digital Executive Set And Executive Set With Display User Guide

							16  Executive set and Executive set with Display
To cancel trunk queue
•Press
 [CB/QUE].
CIRCUMVENT EXTENSION RESTRICTIONS
(TRAVELING CLASS OF SERVICE)
You can dial an outside number from a toll-restricted tele-
phone by temporarily assigning it your own extension’s 
Class Of Service (COS) or a system-wide (Global) COS 
accessible only to privileged users.
1. Press
 [TC] (if defined) or dial the Travel COS (Class Of 
Service) access code.
Display sets show 
ENTER NO:
2. Dial your extension number - to apply your extensions 
COS,
or
Press
 [
*] for a Global COS.
Display sets show 
ENTER CODE:
3. Dial your ECC authorization code or a Global COS 
code.
The 
[TC] indicator (if defined) lights.
The Travel COS feature is active for a predefined 
period.
4. Access an outside line and place a call.
TO OBTAIN SPECIAL SERVICES 
VIA LINES DEFINED AS BEHIND AN EXCHANGE
 (CENTREX OR PBX)
You may be able to access special services provided by a 
Centrex or PBX exchange.
To access services while connected 
to the outside line
1. Press 
[FEAT].
2. Press
 [FLASH]. 
						

							Executive set Executive set with display 17
HOLD
There are two types of hold:
• Exclusive hold: the call can be retrieved only from your 
extension.
• Inclusive hold: the call can also be retrieved by other 
stations with a button for that appearance.
You cannot transfer a call that is on hold.
When you place a call on hold, you automatically receive 
dial tone and can make a page call or dial to another exten-
sion. If you do not receive a dial tone, this means that no 
DN is available.
To place a call on exclusive hold
•Press
 [HOLD] once.
The indicator flashes green on your station and red on 
other stations with a button for that line.
To place a call on inclusive hold
•Press
 [HOLD] twice.
The LED flashes green on all stations that have a but-
ton for that line.
Depending on the programming of your extension, the first 
press of hold may activate Inclusive hold, and the second 
press, Exclusive hold. See your System Administrator.
To pick up a call from hold
• Press the flashing button of the call on hold.
or
• Press 
[PICK UP] and 
[HOLD]. 
						

							18  Executive set and Executive set with Display
TRANSFERRING CALLS
You can transfer a call to another extension:
1. Press
 [XFR].
2. Dial the extension number.
3. Announce the call when the other party answers and 
then hang-up.
To retrieve a transferred call
If you have not yet hung up and the other party has not yet 
answered the transferred call, you may retrieve the trans-
ferred call.
• Press the line button associated with the call. 
						

							Executive set Executive set with display 19
CONFERENCE CALLS
A total of eight parties, any of which may be on outside 
lines, can participate in a conference.
To establish a conference
1. Make the first call.
2. Press
 [CNF].
3. Make the next call.
After the call is answered:
4. Press
 [CNF] again.
5. Repeat steps 2 through 4 to add up to five more parties 
to the conference. 
						

							20  Executive set and Executive set with Display
PICKUP
You can answer a call at another extension, without leaving 
your desk.
To pick up a call on hold 
or ringing at another extension
1. Press
 [PICK UP].
2. Dial the number of the extension at which the call is 
ringing or on hold.
To pick up a call ringing 
in your pickup group
• Press a MEMORY button programmed with GROUP 
PICK UP.
or
1. Press
 [PICK UP].
2. Press
 [ALL].
See 
Abbreviated Dialing for instructions on how to 
program MEMORY buttons. 
						

							Executive set Executive set with display 21
MESSAGES
If after dialing an extension, there is no answer or you hear 
busy tone, you can send a basic message or a message 
from a predefined list, which appears on the display of the 
extension you called.
When you send a basic message, display telephones show 

CALL followed by your extension name or number (e.g. 

CALL STEVE).
When you send a predefined message, display telephones 
show the text of the message, followed by your extension 
name or number (e.g. 
GONE OUT STEVE).
SENDING MESSAGES
To send a basic message
After dialing an extension:
1. Press
 [MSG].
2. Hang up.
The message is sent.
To select and send a predefined message
You can select a message from a predefined list (see a list 
of system messages at the end of this guide).
After dialing an internal number:
1. Press
 [MSG].
2. Enter a message number (two digits; e.g. 08).
If your set has a display, you can scroll through the 
message list with
 []. If the message includes 
asterisks (*), you may edit it using the dialpad. Enter the 
digits on the dialpad; they appear on the screen in 
place of the asterisks.
3. Hang up. 
						

							22  Executive set and Executive set with Display
To send a message with confirmation
When you dial a display telephone and hear busy tone, you 
can send a message which appears on the display of the 
called extension (your telephone must also have a dis-
play).
1. Select a message, as explained above.
2. Press
 [MSG].

WAIT.., followed by the message text, appears on 
your display. You see either 
MSG ACCEPTED or 

MSG REJECTED. Rejected messages enter the 
called extensions memory.
3. Hang up.
Canceling the message process
You may cancel the message process at any time.
•Press
 [FLASH].
RECEIVING MESSAGES
When messages have been left at your extension, your 
[MSG] indicator lights and you hear a broken dial tone 
when you lift the handset or press 
[SPKR]. If your set has 
a display, it informs you of messages waiting for you.
To read your messages (display sets only)
• Press 
[MSG] (when lit; not when flashing).
To scroll through your messages
•Press
 [].
To call the message sender
1. Press
 [SPKR].
2. Press
 [MSG]. 
						

							Executive set Executive set with display 23
DELETING MESSAGES (display sets only)
While the message is displayed
1. Press 
[MSG] (when lit; not when flashing).
2. Use
 [] to scroll to the message you wish to 
delete.
3. Press
 [CANCEL].
4. Hang up.
CONFIRMING A MESSAGE (display sets only)
When you are on a call and a message appears in your 
display:
•Press
 [MSG].
If you do not confirm the message, then, when you 
hang up, the message is stored in your telephones 
memory.
DELETING ALL MESSAGES
To delete all messages left at your telephone
1. Press
 [#].
2. Press 
[MSG].
3. Hang up. 
						

							24  Executive set and Executive set with Display
DO NOT DISTURB (DND)
If you do not want calls to ring at your telephone, tempo-
rarily, you can activate the DND feature.
NOTE
If your telephone set is not programmed with DN 
buttons, the DND indication is slightly different. 
If the
 [DND] button flashes red, it indicates that 
your station is programmed for Call Forward. 
You can deactivate Call Forward by pressing the 
flashing
 [DND] button.
To place your telephone in Do Not Disturb mode
•Press
 [DND]. 
The DND indicator lights steady red and no calls ring at 
your telephone. Internal callers hear busy tone and see 
your DND message, if programmed. If your station is 
programmed for DND call forwarding or for Call For-
ward, calls are forwarded. 
To cancel DND mode
•Press
 [DND].
The DND indicator goes off and calls ring at your sta-
tion.
DND MESSAGES
You can select a predefined message that appears on the 
display of telephones that call your extension, while it is in 
DND mode. You can also ask your System Administrator to 
program additional messages. 
						

							Executive set Executive set with display 25
To program a DND message
1. Press
 [FEAT].
2. Press
 [SPD/PROG].
3. Press 
[DND].
4. Enter a message number, 
or, 
if your set has a display, press
 [<  LO HI > ] repeatedly to 
scroll through the available messages (see the DND 
Messages table at the end of this guide for a complete 
list of available messages).
On display sets, if the message displayed includes 
asterisks (*), you may edit it by pressing the desired 
digits on the dialpad. The numbers you dial appear in 
the message in place of the asterisks.
5. Hang up.
To cancel your DND message
1. Press
 [CANCEL].
2. Press 
[SPD/PROG].
3. Press
 [DND].
4. Hang up.