TomTom App For Android Reference Guide

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Getting more information about an incident 
When a traffic incident is shown on the map, the starting point of the incident is indicated with a traffic 
symbol. 
 
The traffic bar also shows information such as road works, and the delay caused by these incidents. 
Tap the traffic bar to view more information about the incident. 
 
Tap the left and right arrow buttons to view separate incidents in the order they occur on your route. 
To avoid a traffic incident tap Avoid. A route is calculated that avoids the incident. You can choose the 
new route or return to the previous route.  
						

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Tap Minimise delays to re-plan your route based on the latest traffic information. You can choose the 
new route or return to the previous route. 
Note: It might not always be possible to find a new route if you are close to the incident. 
Taking the fastest route 
TomTom App constantly looks for changes in the traffic on your route and checks if there is a faster 
route to your destination. If a faster route is found, either that route is automatically taken or you are 
asked if you want to use the faster route. You can change this setting in the Settings menu.  
Connection to TomTom Traffic 
Your Traffic service is constantly being updated unless the connection to the TomTom server is lost.  
 
 
 
This symbol in the traffic bar indicates that the service is not currently 
receiving Traffic updates from the TomTom server. 
Your Traffic service may not be receiving updates due to one or more of the following reasons: 
 Your service has expired. 
 Data services is switched off in TomTom services in the Settings menu. 
 The service is not available in your area.  
Checking traffic incidents in your area 
For an overview of traffic incidents in your area and to view the details, do the following: 
1. Tap View map in the Main menu. 
The map is shown.  
2. Tap the Details button 
3. Tap Traffic information to turn it on. Tap Done. 
The map shows traffic incidents. 
 
Tip: You can move around the map by using your finger to drag the map across the screen. 
Zoom in and out by pinching your fingers together and apart on the screen. You can also zoom in 
by tapping the screen twice with one finger. 
4. Tap on a traffic incident for detailed information. You can scroll through the traffic incidents using 
the scroll buttons.   
						

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Traffic incidents 
Traffic incidents and warnings are shown on the map, in the Driving View and on the traffic bar. 
There are two types of incident and warning signs: 
 Symbols shown in a red circle are traffic incidents. TomTom App can replan your route to avoid 
new incidents. 
 Symbols shown in a red triangle are weather-related. TomTom App is unable to replan your route 
to avoid these warnings. 
Traffic incident symbols: 
 
Accident 
 
Road works 
 
One or more lanes closed 
 
Road closed 
 
Traffic incident 
 
Traffic jam 
Weather-related symbols: 
 
Fog 
 
Rain 
 
Wind 
 
Ice  
						

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Snow 
 
Buying a new TomTom Traffic service 
To buy a new service, do the following: 
1. Start TomTom App. 
2. Tap TomTom shop in the Main menu to open the TomTom shop. 
3. Choose a service from the list of TomTom Traffic services. 
4. Create a new TomTom account or login to your existing TomTom account. 
Tip: If you already own a TomTom navigation device, then we recommend that you open a new 
TomTom account for your device using a different email address. 
For more information on MyTomTom accounts, go to tomtom.com/getstarted. 
Your purchase is completed in the Google Play store. If payment is successful, TomTom Traffic starts 
within a few minutes on your TomTom App.  
Checking your TomTom service 
You can check the status of your service at any time, by tapping TomTom shop in the Main menu, 
then tapping My TomTom services.  
Renewing your TomTom Traffic service 
You can renew your TomTom Traffic service after it has expired or extend it before it reaches its expiry 
date. 
To renew an expired service, do the following: 
1. Start TomTom App. 
2. Tap TomTom shop in the Main menu to open the TomTom shop. 
3. Choose the service you want to renew. 
4. Login to your existing TomTom account. 
Tip: For more information on MyTomTom accounts, go to tomtom.com/getstarted. 
Your purchase is completed in the Google Play store. If payment is successful, TomTom Traffic starts 
within a few minutes on your TomTom App.  
						

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About Speed Cameras 
The Speed Cameras service shows you information about fixed and mobile speed cameras, average 
speed cameras, traffic control cameras and dangerous road features along your route. The information 
shown by the Speed Cameras service is continually updated by TomTom users and frequently sent to 
your TomTom App so you always have the latest information for your route. You can also add or 
remove speed cameras. 
 
Important: To use Speed Cameras you need a continuous data connection (GPRS, EDGE, UMTS or 
CDMA). Your mobile operator may charge you for using a wireless data connection. To stop the 
Speed Cameras service updating, tap Settings in the Main menu, then tap TomTom services, tap 
the Data services button to switch off the service.  
Regional availability 
Note: You can use TomTom services when travelling abroad, but when planning a route you need 
to consider that not all services are available in all countries. 
 
Connection to Speed Cameras 
Your Speed Cameras service is constantly being updated unless the connection to the TomTom 
server is lost.  
 
 
 
This symbol in the Driving View indicates that the service is not currently 
receiving Speed Cameras updates from the TomTom server. 
Speed Cameras  
						

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Your Speed Cameras service may not be receiving updates due to one or more of the following 
reasons: 
 Your service has expired. 
 Data services is switched off in TomTom services in the Settings menu. 
 The service is not available in your area.  
Types of speed cameras and safety-related features 
The Speed Cameras service shows you warnings in the Driving View when there is a speed-camera 
or safety-related feature on your driving route. You are warned that a speed camera is on your route 
15 seconds before you reach it. You can select the safety-related features you want to be warned 
about in Alerts. 
When you receive a warning, an alert symbol appears in the top left corner of the Driving View, and a 
small symbol appears on your driving route. Where the speed limit is relevant it is shown in the alert 
symbol. The distance to the feature is shown at the top of the alert symbol. 
The alert symbol has a green background border when you are driving at or slower than the speed 
limit, and a red background border when you are driving faster than the speed limit. 
Speed Cameras warns of the following types of cameras and safety-related road features: 
Alert symbol  Route symbol Description 
  
 
Fixed location speed camera. 
  
 
Mobile speed camera. 
TomTom App remembers mobile speed cameras 
for three hours after you report them. 
  
 
Traffic light camera. 
This can be a camera with or without speed 
detection. 
  
 
Average speed cameras. 
This warning stays visible while you are driving in 
the average speed zone. If you drive at or below 
the speed limit no warning sound is given. If you 
drive above the speed limit you hear a warning 
sound. 
  
 
Restricted-road safety camera. 
These cameras check for vehicles that use re-
stricted roads, for example a road that is not 
permitted to be used during rush hour.  
						

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Other cameras. 
  
 
Mobile camera hotspot. 
These are areas in which there have been many 
reports of mobile speed cameras being used. 
  
 
Accident blackspot. 
These are areas where there have been many 
accidents. 
  
 
Ungated level crossing. 
 
Report a speed camera 
  
 
Tap this symbol to report a speed camera. The message Thank you is 
shown at the top of the screen. The location is reported to TomTom and 
shared with other TomTom App Speed Cameras users. 
Note: A reported speed camera stays in TomTom App for three hours. 
 
Remove a speed camera 
  
 
The speed camera symbol changes to this symbol when you are near a 
speed camera. Tap the symbol to remove a mobile speed camera. You can 
remove a speed camera until 5 seconds after you have passed its location. 
The removal is reported to TomTom and shared with other TomTom App 
Speed Cameras users.  
Settings for Speed Cameras alerts 
The Speed Cameras Alert settings let you turn the Speed Cameras alert on or off, and let you select 
the alert sound. 
1. Tap Settings In the Main menu. 
2. Tap TomTom services. 
3. Tap Speed cameras report button to turn speed camera alerts on or off. 
4. Tap Speed cameras alerts and select which speed cameras and safety-related items you want to 
receive a warning for. 
5. Tap Sound and choose a sound for the alert.  
Buying a new Speed Cameras service 
To buy a new service, do the following: 
1. Start TomTom App.  
						

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2. Tap TomTom shop in the Main menu to open the TomTom shop. 
3. Tap Speed Cameras. 
4. Choose a service from the list of Speed cameras services. 
5. Create a new TomTom account or login to your existing TomTom account. 
Tip: If you already own a TomTom navigation device, then we recommend that you open a new 
TomTom account for your device using a different email address. 
For more information on MyTomTom accounts, go to tomtom.com/getstarted. 
Your purchase is completed in the Google Play store. If payment is successful, Speed Cameras starts 
within a few minutes on your TomTom App.  
Checking your TomTom service 
You can check the status of your service at any time, by tapping TomTom shop in the Main menu, 
then tapping My TomTom services.  
Renewing your Speed Cameras service 
You can renew your Speed Cameras service after it has expired or extend it before it reaches its 
expiry date. 
To renew an expired service, do the following: 
1. Start TomTom App. 
2. Tap TomTom shop in the Main menu to open the TomTom shop. 
3. Choose the service you want to renew. 
4. Login to your existing TomTom account. 
Tip: For more information on MyTomTom accounts, go to tomtom.com/getstarted. 
Your purchase is completed in the Google Play store.  
						

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About Danger Zones 
TomTom Danger Zones warns you about danger zones and risk zones on your route when you are in 
France. Danger zones and risk zones are only shown if you have a map of France, or your map 
includes France and you are in France. 
 
Since 3rd January 2012, it has been illegal to receive warnings about the position of fixed or mobile 
speed cameras when you are driving in France. To be compliant with this change in French law, 
speed camera locations are no longer reported but instead areas of danger are indicated as danger 
zones and risk zones. 
A danger zone is a zone specified by French law. A risk zone is a temporary danger zone reported by 
users. TomTom Danger Zones warns you about both danger zones and risk zones in the same way. 
Danger zones and risk zones may or may not contain one or more speed cameras or a range of other 
driving hazards: 
 Specific speed camera locations are not available and a danger zone icon is shown as you 
approach the zone. 
 The minimum length of the zone depends on the road type and is 300 m for roads in built-up 
areas, 2000 m (2 km) for secondary roads and 4000 m (4 km) for motorways. 
 If two danger zones are close to each other, the warnings can be merged into a single longer 
zone. 
Information about the location of zones is continually updated by TomTom and other users and 
frequently sent to your TomTom App so that you always have the latest information. You can also 
contribute by reporting new risk zone locations.  
Danger Zones  
						

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Note: You cannot remove a danger zone or a risk zone. 
 
Regional availability 
Note: You can use TomTom services when travelling abroad, but when planning a route you need 
to consider that not all services are available in all countries. 
 
Connection to Danger Zones 
Your Danger Zones service is constantly being updated unless the connection to the TomTom server 
is lost.  
 
 
 
This symbol in the Driving View indicates that the service is not currently 
receiving Danger Zones updates from the TomTom server. 
Your Danger Zones service may not be receiving updates due to one or more of the following reasons: 
 Your service has expired. 
 Data services is switched off in TomTom services in the Settings menu. 
 The service is not available in your area.  
Danger Zone warning 
 
 
 
When you are approaching a zone, a zone alert symbol appears in the 
Driving View, a small symbol appears on your driving route, and you hear a 
warning sound. The distance to the zone is shown above the zone alert 
symbol.  
The warning sound you hear depends on whether you are currently exceeding the speed limit or not.  
Report a risk zone 
Note: All temporary zones that are reported appear as Risk Zones when you are driving. 
 
 
 
If you enter a temporary risk zone and do not receive a warning you can 
report it by tapping the Risk Zone report button in the top left corner of the 
Driving View. Your report is sent to TomTom and, once validated, shared 
with all TomTom Danger Zone subscribers. 
A reported temporary risk zone stays in the TomTom Danger Zones app for three hours. 
If a new temporary risk zone is reported directly before or after an existing risk or danger zone, then 
the new zone is added to the existing zone. 
If enough subscribers report a new zone, that zone may become a danger zone and be available for 
all subscribers.  
Settings for Danger Zones alerts 
The Danger Zones alert settings let you turn the Danger Zones alert on or off, and select the alert 
sound. 
1. Tap Settings In the Main menu. 
2. Tap TomTom services. 
3. Tap Danger Zones report button to turn dangers zones alerts on or off. 
4. Tap Danger Zones alert sound and choose a sound for the alert.