TomTom Go 2000 Series Reference Guide

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About getting help 
Tap Help in the Main menu to navigate to emergency services centers and other special services. 
If your device supports hands-free calling and your phone is connected to your device, you can 
contact emergency services directly by phone. 
For example, if you are involved in a car accident, you could use the Help menu to find and call 
the nearest hospital and tell them your exact location.  
Tip: If you do not see the Help button in the Main menu, tap Settings and then Safety settings. 
Clear the checkbox for Show only essential menu options while driving.  
Using Help to phone a local service 
Note: Hands-free calling is not supported on all navigation devices. 
To use Help to locate a service centre, contact the centre by phone and navigate from your current 
location to the centre, do the following: 
1. Tap the screen to show the Main Menu. 
2. Tap Help. 
3. Tap Phone for help. 
4. Select the type of service you require, for example, Nearest hospital. 
5. Select a center from the list; the nearest is shown at the top of the list. 
Your device shows your position on the map along with a description of the location. This 
helps you explain where you are while making a call. 
If your navigation device supports hands-free calling and a phone is connected to your device, 
your device automatically dials the phone number. If no phone is connected, the phone num-
ber is displayed for you to call. 
6. To navigate your way to the garage by car, tap Navigate there. If you are on foot, tap Walk 
there. 
Your navigation device starts guiding you to your destination.  
Help menu options 
Note: In some countries, information may not be available for all services. 
 
Call for help  
Tap this button to find the contact details and location of a service 
center. 
Note: Hands-free calling is not supported on all devices. 
Help  
						

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Drive to help  
Tap this button to navigate your way by car to a service center. 
 
Walk to help  
Tap this button to navigate your way on foot to a service center. 
 
Where am I?  
Tap this button to see your current location on the map.  
If hands-free calling is supported on your device, and your phone is 
connected to your device, you can tap Where am I?. Select the type of 
service you want to contact and tell them your exact location as shown 
on your device. 
 
Safety and other 
guides  
Tap this button to read a selection of guides, including a First Aid guide. 
 
Product manuals  
Tap this button to read a selection of guides relating to your navigation 
device.  
						

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About hands-free calls 
Note: Hands-free calling is not supported on all devices. 
If you have a mobile phone with Bluetooth®, you can use your TomTom device to make phone 
calls and send and receive messages. 
Important: Not all phones are supported or compatible with all features. For more information, go 
to tomtom.com/phones/compatibility.  
Connecting to your phone 
First you must establish a connection between your mobile phone and your TomTom device. 
Tap Connections in the Settings menu, then tap Phones. Tap Manage phones and select your 
phone when it is shown in the list. 
You only need to do this once and your TomTom device will remember your phone. 
Tips 
 Make sure that you switch on Bluetooth® on your phone. 
 Make sure that your phone is set to discoverable or visible to all. 
 You may have to enter the password 0000 on your phone in order to connect to your 
TomTom device. 
 To avoid having to enter 0000 every time you use the phone, save your TomTom device as a 
trusted device on your phone. 
For additional information about Bluetooth settings, refer to your mobile phone user guide.  
Making a call 
When you have established a connection between your TomTom device and your mobile phone, 
you can use your navigation device to make hands-free calls on your mobile phone. 
To make a phone call, tap the phone button in the Driving View. Then tap one of the following 
buttons: 
 Tap Home to call your Home location.  
If you have not entered a number for your Home location this button is unavailable.  
 Tap Phone number to enter a phone number to call. 
 Tap Point of Interest to choose a Point of Interest (POI) to call. 
If your device knows the phone number of a POI, this is shown next to the POI. 
 Tap Phonebook entry to select a contact from your phonebook. 
Note: Your phonebook is automatically copied to your TomTom device when you first establish 
a connection with your mobile phone. 
Hands-free calling  
						

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Not all phones can transfer the phonebook to your device. For more information, go to 
tomtom.com/phones/compatibility. 
 Tap Recently dialed to select from a list of people or numbers you have called recently using 
your device. 
 Tap Recent caller to select from a list of people or numbers who called you recently. 
Only calls you have received on your device are saved in this list.  
Receiving a call 
When someone calls you, the callers name and phone number are shown. Tap the screen to 
accept or reject the call.  
Auto-answer 
You can set your TomTom device to automatically answer incoming phone calls. 
To set automatic answering, tap Connections in the Settings menu, then tap Phones. Tap Au-
to-answer settings. 
Select how long your device will wait before automatically answering your calls, then tap Done.  
Connecting more phones to your device 
You can establish connections for up to 5 mobile phones. 
To add more phones, do the following. 
1. Tap Connections in the Settings menu. 
2. Tap Phones. 
3. Tap Manage phones. 
4. Tap Add and follow the instructions. 
To switch between phones, tap Manage phones. Then tap the button for the phone you want to 
connect to.  
Mobile phone menu 
Note: Hands-free calling is not supported on all navigation devices. 
 
Manage phones  
Tap this button to manage the mobile phones that will be connected to 
your TomTom device. 
You can add a profile for up to five different mobile phones. 
 
Disable hands-free  
Tap this button to disable or enable hands-free calling.  
						

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Call  
Tap this button to make a phone call. 
 
Change home 
number  
Tap this button to change your home phone number. 
 
Delete  
Tap this button to select information you want to delete. You can delete 
the list of recent callers and the list of recently dialed numbers. 
 
Auto-answer 
settings  
Tap this button to change the auto-answer settings. 
Important: Not all phones are supported or compatible with all features.  
						

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About Favorites 
Favorites provide an easy way to select a location without the need to enter the address. They do 
not need to be favorite places, they can simply be seen as a collection of useful addresses. 
Tip: If you have set-up any frequent destinations, they are shown in your list of Favorites. 
 
Creating a Favorite 
To create a Favorite, do the following: 
1. Tap the screen to bring up the Main menu. 
2. Tap Settings to open the Settings menu. 
3. Tap Favorites. 
4. Tap Add. 
Select the type of the Favorite by tapping one of the buttons described below: 
 
Home  
You can set your Home location as a Favorite. 
 
Favorite  
You cannot create a Favorite from another Favorite. This option will 
always be unavailable in this menu. 
To rename a Favorite, tap  Favorites in the Settings menu. 
 
Address  
You can enter an address as a Favorite. 
 
Recent destination  
Create a new Favorite by selecting a location from a list of your 
recent destinations. 
 
Point of Interest  
If you visit a POI you particularly like, for example a restaurant, you 
can add it as a Favorite. 
Favorites  
						

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My location  
Tap this button to add your current location as a Favorite. 
For example, if you stop somewhere interesting, while you are there 
you can tap this button to create the Favorite. 
 
Point on map  
Tap this button to create a Favorite using the Map Browser. 
Select the location of the Favorite using the cursor, then tap Done. 
 
Latitude Longitude  
Tap this button to create a Favorite by entering latitude and longitude 
values. 
 
Spoken address  
Tap this button to create a Favorite by saying the address. 
 
Position of last 
stop  
Tap this button to select your last recorded position as your destina-
tion. 
Your device suggests a name for your new Favorite. To enter a new name, there is no need to 
delete the suggested name, you just start typing. 
Tip: It is a good idea to give your Favorite a name that is easy to remember. 
Tap OK. 
Your new favorite appears in the list. 
After you have added two or more Favorites, and Tips are switched on, you are asked whether 
you make regular trips to the same locations. If you tap YES, you can enter these destinations as 
your favorite destinations. Every time you switch on your device, you can immediately select one 
of these locations as your destination. To change these destinations or select a new destination, 
tap Start-up in the Settings menu, then select Ask for a destination.  
Using a Favorite 
You can use a Favorite as a way of navigating to a place without having to enter the address. To 
navigate to a Favorite, do the following: 
1. Tap the screen to bring up the Main menu. 
2. Tap Navigate to or Drive to. 
3. Tap Favorite. 
4. Select a Favorite from the list. 
Your TomTom device calculates the route for you. 
5. When the route is calculated, tap Done.  
						

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Your device immediately starts guiding you to your destination with spoken instructions and visual 
instructions on the screen.  
Changing the name of a Favorite 
To change the name of a Favorite, do the following: 
1. Tap the screen to bring up the Main menu. 
2. Tap Settings to open the Settings menu. 
3. Tap Favorites. 
4. Tap the Favorite you want to rename. 
Tip: Use the left and right arrows to choose another Favorite from your list. 
5. Tap Rename. 
6. Type in the new name and then tap Done. 
7. Tap Done.  
Deleting a Favorite 
To delete a Favorite, do the following: 
1. Tap the screen to bring up the Main menu. 
2. Tap Settings to open the Settings menu. 
3. Tap Favorites. 
4. Tap the Favorite you want to delete. 
Tip: Use the left and right arrows to choose another Favorite from your list. 
5. Tap Delete. 
6. Tap Yes to confirm the deletion. 
7. Tap Done.  
						

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About RDS-TMC 
The Traffic Message Channel (TMC), also known as RDS-TMC, transmits traffic information as a 
radio signal and is available free of charge in many countries. 
TMC is not a TomTom Service, but is available when using the TomTom RDS-TMC Traffic Receiv-
er. 
Note: TomTom is not responsible for the availability or quality of traffic information provided by 
the Traffic Message Channel. 
The Traffic Message Channel (TMC) is not available in all countries. To check the availability of 
TMC services in your country, go to tomtom.com/5826. 
 
Using traffic information 
If you are using an RDS-TMC receiver to view TMC traffic information on your TomTom device, 
connect the TomTom RDS-TMC Traffic Receiver to the USB connector on your device. 
The traffic sidebar is shown on the right side of the Driving View. The sidebar informs you about 
traffic delays while you drive, using glowing dots to show you where each traffic incident is 
located on your route. 
 
 
 
The top of the traffic sidebar represents your destination and shows the 
total time delay due to traffic jams and other incidents on your route. 
The central section of the traffic sidebar shows individual traffic incidents 
in the order they occur on your route. 
The bottom of the traffic sidebar represents your current location and 
shows the distance to the next incident on your route. 
To make the traffic sidebar more readable some incidents may not be shown. These incidents will 
always be of minor importance and only cause short delays. 
The color of the pointers, as shown below, gives you an instant indication of the type of incident: 
 Unknown or undetermined situation. 
 Slow traffic. 
 Developing traffic jam. 
Traffic  
						

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 Stationary traffic or road closure. 
 
Taking the fastest route 
Your TomTom device regularly looks for a faster route to your destination. If the traffic situation 
changes and a faster route is found, your device offers to replan your trip so you can use the 
faster route. 
You can also set your device to automatically replan your trip whenever a faster route is found. To 
apply this setting, tap Traffic settings in the Traffic menu. 
To manually find and replan the fastest route to your destination, do the following: 
1. Tap the traffic sidebar. 
Tip: If you find that tapping the sidebar opens the Main menu instead of the traffic menu, try 
tapping the sidebar with your finger resting on the edge of the screen. 
A summary of traffic on your route is shown. 
2. Tap Options. 
3. Tap Minimize delays. 
Your device searches for the fastest route to your destination. 
The new route may include traffic delays. You can replan the route to avoid all traffic delays, 
but a route which avoids all delays will usually take longer than the fastest route. 
4. Tap Done.  
Minimizing delays 
You can use TomTom Traffic to minimize the impact of traffic delays on your route. To minimize 
delays automatically, do the following: 
1. Tap Services in the Main Menu. 
2. Tap Traffic. 
3. Tap Traffic settings. 
4. Choose between always taking the faster route automatically, being asked or never changing 
your route. 
5. Tap Next and then Done. 
6. Tap Minimize delays. 
Your device plans the quickest route to your destination. The new route may include traffic 
delays and may remain the same as the original route. 
You can re-plan the route to avoid all delays, but this route is unlikely to be the quickest possi-
ble route. 
7. Tap Done.  
Making commuting to work easier 
The Home to work and Work to home buttons in the Show home-work traffic menu let you check 
your route to and from work with one tap of a button. 
When you use either of these buttons, your device plans a route between your home and work 
locations and checks the route for possible delays.