Tone Commander 1030/1560 Installation Instructions
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1030/1560 Installation Instructions 11609 49th Place West Mukilteo, WA 98275-4255 Phone: (800) 524-0024 (425) 349-1000 Fax: (425) 349-1010 www.tonecommander.com 13-102360 Rev. H November 2000
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Page 213-102360 Rev. H Tone Commander 1030/1560 Installation Instructions © 2000, Tone Commander Systems, Inc. All rights reserved. Printed in USA Tone Commanderis a registered trademark of Tone Commander Systems, Inc. Changes in this revision– removed references to the P-phone Interface, Message Waiting Interfaces, and Voice Announce added Lucent 5ESS International Version
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Contents Introduction...........................................................................4 Ordering Equipment...............................................................5 Ordering Lines...................................................................5 Site Preparation..................................................................6 Configuration Sheet Preparation.....................................................7...
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Introduction The Tone Commander 1030 and 1560 are answering consoles for use in receptionist or departmental attendant positions, with Centrex or PABX systems. Line keys are provided for LDN (listed directory number) terminations or call processing loops. Stations may be monitored for status. Autodialing is available for each station. Autodialing is normally used to dial the station number associated with the DSS (Direct Station Select) key, but spare DSS keys may optionally dial outside lines or special...
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1. Ordering Equipment Order the optional PA-24 Paging/Chime Module and related equipment as required. Allow adequate time to ensure equipment availability at cutover. Required for each 1030 system (1) 1030 Central Processing Unit (equipped for 10 attendant lines, 30 stations, 2 consoles) (1) 1030 console for each attendant position (2 max.) Required for each 1560 system (1) 1560 Central Processing Unit (equipped for 15 attendant lines, 60 stations, 2 consoles) (1) 1560 console for each attendant...
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Requirements for all attendant lines Tone dialing Station Call Transfer Directed Call PickupwithoutBarge-In (non-Barge-In) Do notconfigure with Call Transfer-Attendant Optional attendant line features Order (1) nonhunting Centrex line per 10 attendant lines per console (recommended for retrieving unanswered station calls). Refer to the Answer Use line feature described on page 42. Requirements for all station lines Must be assigned to a Call Pickup Group Do notconfigure with Call Forward-No Answer...
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Transient Surge and Spike Protection While Tone Commander products comply to FCC rules part 68.306, Hazard Voltage Limitations , in those areas of high lightning activity, the use of external protection devices on all telephone lines and the power source is recommended. Reference Grounding Reference grounding of the 1030/1560 system is necessary for proper operation. This ground should be referenced to within 3 volts of telco ground. Attendant Consoles The consoles should be installed in a clear work...
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1030/1560 Configuration Sheet System Programmable Features STATION KEYFEATUREDIAL PAD KEYSAVAILABLE VALUESDEFAULT VALUEACTUAL VALUE A ‘ABANDON’ Ring Time2-9,02 - 9 sec, 10 sec55 B‘RECALL’ Rings1-9,01 - 9 rings, no recall33 C‘DCP DIAL’ Sequence0, 1first, lastfirst (0)first D‘DIAL SPEED’6, 0slow (6 digits/sec), fast (10 digits/sec)fast (0)fast E‘PAUSE’ Time2-9200 - 900 msec700700 F‘FLASH’ Time 5-9(Std.), 1-9 (Intl.), 0 500 - 900 msec(Std.), 100 - 900 msec(Intl.), 1 sec 700(Std.) 600(Intl.)500 GDial Tone...
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1030/1560 Configuration Sheet Line Programmable Features (Default settings for all lines are shown inBOLD ITALICS.) LINE KEY NO.LINE NAME I.D. or SPECIAL USAGE KEY Page Night Quick ModePRIV. WHEN BUSYMUSIC ON HOLDANS. USERING DELAY (NO RINGING, NO DELAY, 1-9 RINGS ) TELEPHONE NUMBERS O F FO NO F FO NO F FO N 1local 1 X X Xno delay555-1980 2local 2 X X Xno delay555-1981 3local 3 X X Xno delay555-1982 4local 4 X X Xno delay555-1983 5WATS band 0 X X Xno delay208-3559 6WATS band 5X XXno delay280-7290...
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1030/1560 Configuration Sheet DSS Keys 1-30 DSS keys are numbered vertically on the console. DSS KEYSTATION NUMBERUSER NAMEDSS KEYSTATION NUMBERUSER NAME 1 FD4710 John F16FD4713 Phillip R 2FD4719 Bill Jones17FD4714 Mary S 3FD4729 Jill K18FD4724 Steven E 4FD4711 Jane W19FD4725 Karen G 5FD4712 Ronnie Y20FD4726 Robert T 6FD4715 Kim L21FD4727 Jim W 7FD4720 Jack S22FD4728 Pat K 8FD4716 William F23FD4730 Randy A 9FD4717 Sarah S24FD4731 Kirk B 10FD4718 Robin R25FD4732 Cliff M 11FD4721 John L26FD4738 Paul C...