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ViewSonic Pro8400 Projector User Manual

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    							ViewSonic  Pro8400 59
    Compatibility Modes
    Computer: 
    Compatibility Resolution H-Sync [KHz] V-Sync [Hz]
    VGA 640 x 480 24.69 50
    31.5 60
    37.9 72
    37.5 75
    43.3 85
    SVGA 800 x 600 30.99 50
    35.2 56
    37.9 60
    48.1 72
    46.9 75
    53.7 85
    XGA 1024 x 768 39.63 50
    48.4 60
    56.5 70
    60 75
    SXGA 1280 x 1024 64 60
    80 75
    UXGA 1600 x 1200 47.7 60
    Mac 13 640 x 480 35 67
    Mac 16 832 x 624 49.72 75
    Mac 19 1024 x 768 60.24 75
    1080i30 1920 x 1080 33.75 60
    1080i25 1920 x 1080 28.13 50
    480p 720 x 480 31.47 59.94
    576p 720 x 576 31.25 50
    720p60 1280 x 720 45 60
    720p50 1280 x 720 37.5 50
    1080p60 1920 x 1080 67.5 60
    1080p50 1920 x 1080 56.25 50 
    						
    							ViewSonic  Pro8400 60
    Video:  
    Compatibility Resolution H-Sync [KHz] V-Sync [Hz]
    1080p 1920 x 1080 67.5 60
    1080p 1920 x 1080 56.3 50
    1080i 1920 x 1080 33.8 60
    1080i 1920 x 1080 28.1 50
    720p 1280 x 720 45 60
    720p 1280 x 720 37.5 50
    576p 720 x 576 31.3 50
    576i 720 x 576 15.6 50
    480p 720 x 480 31.5 60
    480i 720 x 480 15.8 60 
    						
    							ViewSonic  Pro8400 61
    Troubleshooting
    Refer to the symptoms and measures listed below before sending the projector for 
    repairs. If the problem persists, contact your local reseller or service center. Please 
    refer to LED Indicator Messages as well.
    Start-up problems
    If no lights turn on:
    Be sure that the power cord is securely connected to the projector and the other endis plugged into an outlet with power.
    Press the power button again.
    Unplug the power cord and wait for a short while, then plug it in and press the powerbutton again.
    Image problems
    If the searching source is displayed:
    Press SOURCE on the projector to select an active input source.
    Be sure the external source is turned on and connected.
    For a computer connection, ensure your notebook computer’s external video port isturned on. Refer to the computer manual.
    If the image is out of focus:
    Be sure the lens cover is removed.
    While displaying the on-screen menu, adjust the focus ring. (The image size shouldnot change; if it does, you are adjusting the zoom, not the focus.)
    Check the projection lens to see if it needs cleaning.
    If the image is flickering or unstable for a computer connection:
    Press MENU on the projector or Menu on the remote control, go to Video/Audio
    and adjust Frequency or Tracking.
    Remote control problemsIf the remote control does not operate:
    Be sure nothing is blocking the remote control receiver on the front of the
    projector. Use the remote control within the effective range.
    Aim the remote control at the screen or at the front or back of the projector.
    Move the remote control so it is more directly in front of or behind the projector andnot as far to the side. 
    						
    							ViewSonic  Pro8400 62
    RS-232 Command and Configuration
    POWER ON / POWER OFF
     POWER ON BE,EF,10,05,00,C6,FF,11,11,01,00,01,00
     POWER OFF BE,EF,02,06,00,6D,D2,34,00,00,00,00,00
    SOURCE SELECT
    Computer 1 BE,EF,02,06,00,BC,D3,35,00,00,00,00,00
    Computer 2 BE,EF,02,06,00,8F,D3,36,00,00,00,00,00
    COMPONENT BE,EF,02,06,00,5E,D2,37,00,00,00,00,00
    COMPOSITE BE,EF,02,06,00,A1,D2,38,00,00,00,00,00
    S-VIDEO BE,EF,02,06,00,70,D3,39,00,00,00,00,00
    HDMI 1 BE,EF,02,06,00,43,D3,3A,00,00,00,00,0
    HDMI 2 BE,EF,02,06,00,92,D2,3B,00,00,00,00,00
    QUICK KEY
    MENU BE,EF,02,06,00,C8,D7,01,00,00,00,00,00
    UP BE,EF,02,06,00,FB,D7,02,00,00,00,00,0
    DOWN BE,EF,02,06,00,2A,D6,03,00,00,00,00,00
    LEFT BE,EF,02,06,00,9D,D7,04,00,00,00,00,00
    RIGHT BE,EF,02,06,00,4C,D6,05,00,00,00,00,00
    ENTER BE,EF,02,06,00,E6,D6,0F,00,00,00,00,00
    RESYNC BE,EF,02,06,00,F2,D5,1B,00,00,00,00,00
    ASPECT BE,EF,02,06,00,C7,D2,3E,00,00,00,00,00
    MUTE BE,EF,02,06,00,16,D3,3F,00,00,00,00,0
    FREEZE BE,EF,02,06,00,D9,D8,40,00,00,00,00,00
    BLANK BE,EF,02,06,00,08,D9,41,00,00,00,00,00
    SOURCE BE,EF,02,06,00,7F,D6,06,00,00,00,00,00
    OTHER FUNCTION
    DCR ON BE,EF,02,06,00,EA,D8,43,00,00,00,00,00
    DCR OFF BE,EF,02,06,00,5D,D9,44,00,00,00,00,00
    ECO ON BE,EF,02,06,00,8C,D8,45,00,00,00,00,0
    ECO OFF BE,EF,02,06,00,BF,D8,46,00,00,00,00,00
    VOLUME INC BE,EF,02,06,00,6E,D9,47,00,00,00,00,00
    VOLUME DEC BE,EF,02,06,00,91,D9,48,00,00,00,00,00
    KEYSTONE INC BE,EF,02,06,00,40,D8,49,00,00,00,00,00
    KEYSTONE DEC BE,EF,02,06,00,73,D8,4A,00,00,00,00,00
    FACTORY RESET BE,EF,02,06,00,A2,D9,4B,00,00,00,00,00
    LAMP HOURS RESET BE,EF,02,06,00,15,D8,4C,00,00,00,00,00
    FILTER HOURS RESET BE,EF,02,06,00,C4,D9,4D,00,00,00,00,00
    Projector status BE,EF,02,06,00,F7,D9,4E,00,00,00,00,00 
    						
    							ViewSonic  Pro8400 63
                     
     D-Sub 9 pin
    11 CD
    2RXD
    3TXD
    4DTR
    5GND
    6DSR
    7RTS
    8CTS
    9RI           Wire List
    C1 COLOR C2
    1Black 1
    2Brown 2
    3Red 3
    4 Orange 4
    5 Yellow 5
    6Green 6
    7Blue 7
    8 Purple 8
    9White 9
    SHELL DW SHELL 
    						
    							ViewSonic  Pro8400 64
    IR Control Code
    System Code: 83F4
    Format : NEC
     
    HDMI1 HDMI2 Compo
    PC Video
    Swap
    Default
    08 87
    6D
    6E6F
    67
    8D 82
    83
    8C
    81
    85
    84
    05 0A 0162
    0409
    0B
    03
    6306
    8F8E 
    						
    							
    65
    ViewSonic   Pro8400
    Customer Support
    For technical support or product service, see the table below or contact your reseller .
    Note : You will need the product serial number.
    Country/Region Website T = Telephone
    F = FAXEmail
    Australia/New Zealand www.viewsonic.com.au AUS= 1800 880 818
    NZ= 0800 008 [email protected]
    Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775
    T (Toll)= 1-424-233-2533
    F= [email protected]
    Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/Support/Calldesk.htm
    Hong Kong www.hk.viewsonic.com T= 852 3102 [email protected]
    India www.in.viewsonic.com T= 1800 11 [email protected]
    Ireland (Eire) www.viewsoniceurope.com/uk/ www.viewsoniceurope.com/uk/
    support/call-desk/[email protected]
    Korea www.kr.viewsonic.com T= 080 333 [email protected]
    Latin America
    (Argentina) www.viewsonic.com/la/
    T= [email protected]
    Latin America (Chile) www.viewsonic.com/la/ T= [email protected]
    Latin America
    (Columbia) www.viewsonic.com/la/
    T= [email protected]
    Latin America (Mexico) www.viewsonic.com/la/ T= [email protected]
    Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
    Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Tel: 01.999.925.19.16
    Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico
    Latin America (Peru) www.viewsonic.com/la/ T= [email protected]
    Macau www.hk.viewsonic.com T= 853 2870 [email protected]
    Middle East ap.viewsonic.com/me/ Contact your [email protected]
    Puerto Rico & Virgin Islands www.viewsonic.com T= 1-800-688-6688 (English)
    T= 1-866-379-1304 (Spanish)
    F= [email protected]
    [email protected]
    Singapore/Malaysia/Thailand www.ap.viewsonic.com T= 65 6461 [email protected]
    South Africa ap.viewsonic.com/za/ Contact your [email protected]
    United Kingdom www.viewsoniceurope.com/uk/ www.viewsoniceurope.com/uk/
    support/call-desk/[email protected]
    United States www.viewsonic.com T (Toll-Free)= 1-800-688-6688
    T (Toll)= 1-424-233-2530
    F= [email protected] 
    						
    							
    66
    ViewSonic   Pro8400
    Limited Warranty
    VIEWSONIC® PROJECTOR
    What the warranty covers: 
    ViewSonic warrants its products to be free from defects in material and workmanship, under normal 
    use, during the warranty period. If a product proves to be defective in material or workmanship during 
    the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. 
    Replacement product or parts may include remanufactured or refurbished parts or components. 
    Limited Three (3) year General Warranty 
    Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years 
    warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp 
    from the date of the first consumer purchase; Europe except Poland: Three (3) years warranty for all parts 
    excluding the lamp, three (3) years for labor, and ninety (90) days for the original lamp from the date of 
    the first consumer purchase; Poland: Two (2) years warranty for all parts excluding the lamp, two (2) years 
    for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. 
    Limited One (1) year Heavy Usage Warranty:
    Under heavy usage settings, where a projector’s use includes more than four (4) hours average daily 
    usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for 
    labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: 
    One (1) year warranty for all parts excluding the lamp, one (1) year for labor , and ninety (90) days for 
    the original lamp from the date of the first consumer purchase. 
    Other regions or countries: Please check with your local dealer or local  ViewSonic office for the 
    warranty information.
    Lamp warranty subject to terms and conditions, verification and approval.  Applies to manufacturer’s 
    installed lamp only.  All accessory lamps purchased separately are warranted for 90 days.
    Who the warranty protects:
    This warranty is valid only for the first consumer purchaser.
    What the warranty does not cover:
    1.
      Any product on which the serial number has been defaced, modified or removed.
    2.
      Damage, deterioration, failure, or malfunction resulting from:
     
    a.     Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, improper 
    maintenance, unauthorized product modification, or failure to follow instructions supplied 
    with the product.
     
    b.   Operation outside of product specifications.
     c.     Operation of the product for other than the normal intended use or not under normal conditions. d.   Repair or attempted repair by anyone not authorized by ViewSonic.
     
    e.   Any damage of the product due to shipment.
     
    f.   Removal or installation of the product.
     
    g.   Causes external to the product, such as electric power fluctuations or failure. 
    						
    							
    67
    ViewSonic   Pro8400
     h.   Use of supplies or parts not meeting ViewSonic’s specifications.
     
    i.   Normal wear and tear.
     
    j.   Any other cause which does not relate to a product defect.
    3.
      Removal, installation, and set-up service charges.
    How to get service: 
    1. 
        For information about receiving service under warranty, contact ViewSonic Customer Support 
    (please refer to “Customer Support” page). You will need to provide your product’s serial number.
    2. 
     
     To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, 
    (c) your address, (d) a description of the problem, and (e) the serial number of the product.
    3.     Take or ship the product freight prepaid in the original container to an authorized ViewSonic service 
    center or ViewSonic. 
    4. 
        For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. 
    Limitation of implied warranties: 
    There are no warranties, express or implied, which extend beyond the description contained herein 
    including the implied warranty of merchantability and fitness for a particular purpose. 
    Exclusion of damages: 
    ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not 
    be liable for: 
    1. 
        Damage to other property caused by any defects in the product, damages based upon inconvenience, 
    loss of use of the product, loss of time, loss of profits, loss of business opportunity , loss of goodwill, 
    interference with business relationships, or other commercial loss, even if advised of the possibility 
    of such damages. 
    2. 
      Any other damages, whether incidental, consequential or otherwise. 
    3. 
      Any claim against the customer by any other party. 
    Effect of state law: 
    This warranty gives you specific legal rights, and you may also have other rights which vary from state 
    to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of 
    incidental or consequential damages, so the above limitations and exclusions may not apply to you. 
    Sales outside the U.S.A. and Canada: 
    For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, 
    contact ViewSonic or your local ViewSonic dealer. 
    The warranty period for this product in mainland China (Hong Kong, Macao and  Taiwan Excluded) is 
    subject to the terms and conditions of the Maintenance Guarantee Card.
    For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.
    com under Support/Warranty Information.
    4.3: Projector Warranty                                                                PRJ_LW01 Rev. 1h 06-25-07 
    						
    							
    68
    ViewSonic   Pro8400
    Mexico Limited Warranty
    VIEWSONIC® PROJECTOR
    What the warranty covers:
    ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the 
    warranty period. If a product proves to be defective in material or workmanship during the warranty period,  ViewSonic 
    will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include 
    remanufactured or refurbished parts or components & accessories.
    How long the warranty is effective:
    3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase.
    Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only.
    All accessory lamps purchased separately are warranted for 90 days.
    Who the warranty protects:
    This warranty is valid only for the first consumer purchaser.
    What the warranty does not cover:
    1.
      Any product on which the serial number has been defaced, modified or removed.
    2.
      Damage, deterioration or malfunction resulting from:
     
    a.     Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, 
    unauthorized attempted repair, or failure to follow instructions supplied with the product.
     
    b.     Any damage of the product due to shipment.
     
    c.     Causes external to the product, such as electrical power fluctuations or failure.
     
    d.   Use of supplies or parts not meeting ViewSonic’s specifications.
     
    e.   Normal wear and tear.
     
    f.   Any other cause which does not relate to a product defect.
    3.
        Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is 
    displayed on the product for an extended period of time.
    4.
        Removal, installation, insurance, and set-up service charges.
    How to get service:
    For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the 
    attached Customer Support page). You will need to provide your product’s serial number, so please record the product 
    information in the space provided below on your purchase for your future use.  Please retain your receipt of proof of 
    purchase to support your warranty claim.
    For Your Records
    Product Name: ________________________
      Model Number: __________________________
    Document Number: ____________________
      Serial Number: ___________________________
    Purchase Date: ________________________
      Extended Warranty Purchase? _______________(Y/N)
            
    If so, what date does warranty expire? _________
    1.
        To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) 
    your address, (d) a description of the problem, and (e) the serial number of the product.
    2.
        Take or ship the product in the original container packaging to an authorized ViewSonic service center.
    3.
      Round trip transportation costs for in-warranty products will be paid by ViewSonic.
    Limitation of implied warranties:
    There are no warranties, express or implied, which extend beyond the description contained herein including the 
    implied warranty of merchantability and fitness for a particular purpose.
    Exclusion of damages:
    ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:1.     Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of 
    the product, loss of time, loss of profits, loss of business opportunity , loss of goodwill, interference with business 
    relationships, or other commercial loss, even if advised of the possibility of such damages.
    2.
        Any other damages, whether incidental, consequential or otherwise.
    3.
      Any claim against the customer by any other party.
    4.
      Repair or attempted repair by anyone not authorized by ViewSonic. 
    						
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