Vodavi Starplus Dhs/dhs-e User Guide
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User Guide The Answer To Your Company’s Growing Communication Needs DHSTM/DHS-ETM Feature Package 3
Feature Package 3 STARPLUS®DHS/DHS-E™ User Guide Issue #1 - March 2000 P/N: 7052-03
I Copyright © 2000 VODAVI Technology, Inc. All Rights Reserved This material is copyrighted by VODAVI Technology, Inc. Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of the Copyright Laws of the United States (17 U.S.C. Section 101 et. seq.). VODAVI reserves the right to make changes in specifications at any time and without notice. The information furnished by VODAVI in this material is believed to be accurate and reliable, but is not warranted to be true in all cases. STARPLUS® and DHS/DHS-E™ are registered trademarks of VODAVI Technology, Inc. CLD/2000 Release Date Changes 1 12-95 Initial release of product. 27-97 †Includes Feature Package 2 enhancements. 33-00 †Includes Feature Package 3 enhancements. †Content contains extensive revisions. LIFE SUPPORT APPLICATIONS POLICY VODAVI Technology, Inc. products are not authorized for and should not be used within Life Support applications. Life Support systems are equipment intended to support or sustain life and whose failure to perform when properly used in accordance with instructions provided can be reasonably expected to result in significant personal injury or death. VODAVI Technology, Inc. warranty is limited to replacement of defective components and does not cover injury to persons or property or other consequential damages.
Contents General Description ............................................................... 1 Digital Key Telephones ............................................................................... 1 Basic Key Telephone ........................................................... 1 Enhanced Key Telephone ................................................... 2 Executive Key Telephone .................................................... 3 Direct Station Selector (DSS) Console ..................................... 5 General Conventions ............................................................. 6 Soft Button Prompts .................................................................................... 7 Features .................................................................................. 8 Account Code ..............................................................................................18 Forced Verified .................................................................. 18 Unforced/Unverified ........................................................ 19 Alarm - Station .............................................................................................19 Canceling an Alarm ........................................................... 20 Attendant Administration .......................................................................21 System Service Mode ........................................................ 21 System Date and Time ...................................................... 22 System Speed Dial Numbers ............................................ 22 Additional information for Speed Dial ............................ 23 Authority Code - Traveling Class of Service ......................................23 Automatic Busy Redial ..............................................................................25 Automatic Line Selection .........................................................................25 Canceling an Automatic Line Selection .......................... 26 Background Music ......................................................................................27 Call Back .........................................................................................................27 Call Forward ..................................................................................................29 Display .................................................................... 29 Station ................................................................................ 30 Caller Identification ....................................................................................31 Name/Number Caller ID ...................................... 31 Answered Call Table .............................................. 32 Unanswered Call Table ..................................................... 33 Review Call Information ................................................... 34 Call Park ..........................................................................................................35 Answer ................................................................................ 35 Call Pickup .....................................................................................................36 Direct .................................................................................. 37 Group ................................................................................. 37
ii March 2000 Call Waiting ...................................................................................................37 Camp On ........................................................................................................39 Busy CO Line ...................................................................... 39 Busy Station ....................................................................... 40 Conference ....................................................................................................41 Supervised .......................................................................... 41 Unsupervised ..................................................................... 43 Directory Dial .................................................................................44 Distinctive Ringing - Station .....................................................45 Do Not Disturb (DND) ...............................................................................46 DND Override .................................................................... 47 Direct Station Selector (DSS) Console ...................................48 Hold .................................................................................................................52 Abandon (Loop Supervision) ........................................... 52 Automatic ........................................................................... 53 Call Answer/Select ............................................................ 53 Exclusive ............................................................................. 53 Reminder Time .................................................................. 54 System ................................................................................ 54 Intercom Call ................................................................................................54 Other Displays: .................................................................. 55 Message .........................................................................................................56 Outgoing ............................................................................ 56 Executive Notify ................................................................. 58 Message Waiting .........................................................................................59 Music-on-Hold (MOH) ...............................................................................61 Night Service ................................................................................................61 Page .................................................................................................................62 Pause ...............................................................................................................63 Redial—Last Number(LNR) .....................................................................63 Save Dialed Number (SDN) .....................................................................64 Speed Dial .....................................................................................................65 Station Feature Status Check .................................................................67 Transfer ...........................................................................................................68 User Saved Number Redial (USNR) .......................................................69 Voice Announce (Hands-Free or Privacy) ...........................................69 Operation ........................................................................... 70 Voice Mail Integration ...............................................................................70
March 2000 iii Voice Mail Button .............................................................. 71 Voice Mail Monitor ........................................................... 71 Voice Over Busy ...........................................................................................73 Conditions ......................................................................... 74 Voice Recorder .............................................................................................74 Single Line Telephone ......................................................... 76 Figures Basic Key Telephone ..................................................................................... 2 Enhanced Key Telephone ........................................................................... 3 Executive Key Telephone ............................................................................ 4 DSS Console ..................................................................................................... 5 Soft Buttons ..................................................................................................... 7 F3 Soft Button ...............................................................................................31 Ta b l e s Feature Access Codes ................................................................................... 9 System Numbering Plan ............................................................................18 Call Forward Programming ......................................................................30 Call Pickup Priority List ...............................................................................36 CO Line Flex Button Codes .......................................................................49 Dial Pad Key Programming ......................................................................57 Available Outgoing Pre-Programmed Messages .............................57 Available Executive Notify Pre-programmed Messages ................59 Voice Announce ...........................................................................................69 SLT Feature Access Codes ........................................................................77
General Description Digital Key Telephones The DHS and DHS-E support three proprietary digital key telephones (Basic, Enhanced and Executive). These key telephones support a hot-keypad for dialing digits at any time. Basic Key Telephone The basic key telephone (refer to Figure 1) is equipped with a speaker for monitoring call progress and receiving call announcements but is not equipped with a microphone for Hands-Free (HF) reply. The basic key telephone has 16 buttons, 8 of which are fixed function buttons to control settings and primary key telephone call processing operations: HOLD, TRANS (Transfer), FEAT (Feature), CLEAR, MUTE, SPKR (Speaker), and Volume UP/DN. Eight buttons are user-programmable feature buttons, that are equipped with dual color LED with preassigned default settings for quick power up operation. These buttons are arranged in two rows and four columns. Beginning at the top left button they are assigned the following default values: CO line 1, CO line 2, CO line 3, CO line 4, CO line 5, CO line 6, HF/Tone and Message Waiting.
2 General Description Figure 1: Basic Key Telephone Enhanced Key Telephone The Enhanced Key Telephone is fully equipped for HF, and speakerphone operation. This key telephone is expanded to 28 buttons. Eight fixed function buttons remain consistent with those of the Basic Key Telephone. Twenty buttons are user-programmable feature buttons equipped, and dual color LED with pre- assigned default settings for quick power up operation. These buttons are arranged in five rows and four columns. Beginning at the top left button they are assigned the following default values: Station
General Description 3 10 - 21, CO line 1-6, HF/Tone and Message Waiting. The Enhanced Key Telephone also is equipped with a 12-key Dial Pad for dialing intercom numbers, system feature codes and telephone network numbers on CO lines. Each telephone is equipped with an Additional Device Port (ADP) located on the underside of the phone for user-friendly connection of analog devices (answering machines, faxes, modems, cordless telephones, etc.). An analog adapter is required for this port to be equipped for use as an extension of the system. Figure 2: Enhanced Key Telephone Executive Key Telephone The Executive Key Telephone model has a 2 x 16, 32- character Super Twist LCD display, with three interactive Soft Buttons to enhance system features operation.