Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

Table 200-l Key Station Features/Software PackagesFEATURESTANDARD ENHANCED PRCyEzslNGNETWORK &COMBINATION
FEATUHES
FEATURES
FEATURES
TRUNKINGPKG
eSingle Line Telephone (SLT) Compatibility* . . . . . . . . . . . . . 200-21 _*A 
Sin%$%ne Telephone board (SL12), or Single Line
Adapter (OPX) 
w/48v swply can be used for SLT
operations
-
Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200-21000
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Station Class of Service (COS)...

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STARPLUS@ Sf’D 4696Digital Key Telephone SystemKEY 
STATlON FEATURE DESCRIPTION
SECTION 200
KEY STATION FEATURE DESCRIPTION
The System and Key Station features of the StarplusDigital Key Telephone System are listed and de-
scribed below in alphabetical order. An abbreviated
feature index is provided in Table 200-I Key Station
Features/Software Packages.
200.1ACCOUNT CODES
This feature is available with optional software.An account code is the last field within Station Mes-
sage Detail Recording (SMDR),...

KEY STATION FEATURE DESCRlPTlON
STARPLUS@ Si’D 4696
Digital Key Telephone System
C. Group Member Status
The Supervisors Group Member Status feature
provides a means for an ACD supervisor to viewthe status of each of the 16 ACD groups in the
system individually. This display will tell the
supervisor which stations are logged into the
group, and if the station logged in is available,
unavailable, out of service, in DND, or busy on
a call. The supervisor can use this display to
determine why there are a lot...

STARPLUS@ SPD 4696Digital Key Telephone System
KEY 
STATiON FEATURE DESCRIPTION
gress in order to coach sales techniques or
customer relations skills. When used, a su-pervisor may intrude onto an agents call in
a listen only mode or in a true conference
mode. This feature is available with or with-
out a warning tone.l Supervisor Station Assignment Feature:
The ACD Supervisor Station Assignment
feature provides a means to assign each
ACD group a supervisor. This supervisor
station can receive the calls...

KEY STATlON FEATURE DESCRlPTlON
STARPLUS@ SPD 4896
Digital Key Telephone System
200.14CALL BACKA station can initiate a call back request to another
busy station. As soon as that station becomes idle,
the station that left the call back request is signaled.
200.15CALL COST DISPLAY FEATUREThis feature is available with optional 
software.The Call Cost Display Feature allows a user to view
the approximate cost of each call made. This ap-
proximate cost will also be printed as part of the
SMDR record.The...

STARPLUS@ SPD 4896
Digital Key Telephone System
KEY 
STATlON FEATURE DESCRIPTION
UCD group pilot number, Voice Mail group
number, or Hunt group. (See Note)
6.Call Forward - Busy
This feature allows a station the ability to have
their calls forwarded to a designated station, anACD or UCD group pilot number, Voice Mail
group number, or Hunt group when their stationis busy. (See Note)
C.Call Forward - Busy/No Answer
Allows a stations the ability to forward a combi-
nation busy/no answer calls to a...

KEY STATlON FEATURE DESCRIPTION
STARPLUS@ SPD 4666
Digital Key Telephone Systemcode has been added that is dialed in front of the
extension number to force the tone ringing.
200.23CAMP-ONA station may alert a busy party that an outside line
is on hold and waiting for them by using the 
CAMP-ON button. To camp on a call, press the TRANS
button to transfer the call to the desired busy station,
then press the CAMP ON button. The busy party will
receive a muted ring over the 
keyset speaker, and avisual...

STARPLUS@ s!‘D 4896Digital Key Telephone SystemKEY STATION FEATURE DESCRIPTION
200.31CO LINE CONTROL (CONTACT)
On the 
Starpius SPD 4896 system, there are 12
control contacts which may be individually pro-
grammed as either CO Line Control (to control an-
cillary equipment) or Loud Bell Control to control a
customer provided ringing device to external areas.
When programmed as CO Line Control and as-
signed to a CO line, the corresponding contact will
close whenever that CO line is accessed by a sta-...

KEY STATlON FEATURE DESCRlPTlON
STARPLUS@ SPD 4696Digital Key Telephone System
C.Unsupervised Conference
The conference initiator can exit a conference
with two outside parties and leave them in an
unsupervised conference. The initiator can re-
enter the conference at any time. The 
StarplusDigital Key Telephone System can automat-
ically terminate the call when both parties hangup, when Loop Supervision is provided by the
telco and enabled in the database.
A programmable conference timer will discon-...