Vodavi Starplus Sts Station User Guide
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28 Call Pickup Call Pickup A station can pickup a call ringing to any specific unattended station by using the Directed Call Pickup procedure. A station can pickup a call ringing to an unattended station within the same UCD group by using the Group Call Pickup Procedure. Directed Call Pickup To create a Pickup Button: 1. Press [SPEED] + [SPEED]. 2. Press the desired flexible button, then dial #0. To use Directed Call Pickup: 1. Dial the station number of the known ringing telephone. Receive ringback...
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Call Pickup 29 Group Call Pickup To create a Pickup Button: 1. Press [SPEED] + [SPEED]. 2. Press the desired flexible button. 3. Dial #0. To use Group Call Pickup: 1. Lift the handset or press the ON/OFF button. 2. Dial [#0] on the dial pad, -or- Press preprogrammed PICKUP button to connect to calling party. SINGLE LINE TELEPHONE To use Group Call Pickup: 1. Lift the handset. 2. Dial [#0]. You will be connected to the incoming intercom or outside line call. You must be in the same Pickup group as the...
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30 Call Transfer Call Transfer Outside lines can be transferred from one phone to another within the system. The transfer can be either screened (announced) or unscreened to either an idle or busy station, a UCD Group, or a Hunt Group. Executive/Secretary Transfer If you are designated the Executive station and your phone is busy or in DND, all calls will be routed to the Secretary station. If you are the designated Secretary station, you can signal the Executive that is busy or in DND by using...
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Call Transfer 31 Screened Transfer To conduct the transfer, while connected to an outside line: 1. Press the station button where call is to be transferred (if programmed on your telephone) or press TRANS and dial station number. The called extension signals according to the intercom signal switch position. 2. When that extension answers, announce the transfer. 3. Hang up to complete the transfer. To answer the Screened Transfer: Your intercom will be signaling according to the intercom signal switch...
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32 Caller ID Display Unanswered CO Call Transfer While idle or on an internal/external call and an incoming or transferred CO call is ringing at your station: 1. If on another call, place the current call on hold and replace the handset or press ON/OFF. 2. Dial the INC CO XSFR code [639] or press preprogrammed INC CO XSFR flexible button. 3. Press a DSS, Group button, or dial a station or group number. Call automatically transfers to that destination. 4. You can then return to the call placed on...
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Caller ID Display 33 Caller ID Display (Unanswered Calls) An Unanswered Call Management Table with 100 system-wide entry capacity is maintained in the system. The calling number/ name information pertaining to any unanswered call is placed in this table at the time the system determines the call was abandoned. This table may be accessed from any display telephone to review unanswered calls. Only an Attendant station(s) can delete an entry from this table. To start the review process at the beginning...
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34 Caller ID Name/Number Caller ID Name/Number This feature allows you to program a flexible button [653] to view both the number and name on the LCD when receiving a Caller ID CO call. When the feature is enabled, the flexible button LED is lit solid and the name and number is displayed. During the call, press the flexible button to toggle between the normal call information display and the name/number display. The top line of the LCD displays the number of the caller and the bottom line of the...
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Calling Station Handsfree Mode Override 35 Calling Station Handsfree Mode Override This feature enables a calling station to override a called station’s T intercom setting. When placing a call to a station and handsfree is desired: 1. Dial [7#] on the dial pad. 2. Dial the extension number, -or- Press the DSS button of desired station (call connects to the station in a handsfree mode). Calling Station Tone Mode Override This feature enables a calling station to override a called station’s H or P...
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36 Camp On Camp On A station may alert a busy party that an outside line is on hold and waiting for them by using the CAMP ON button. To camp on a call, press the TRANS button to transfer the call to the desired busy station, then press the CAMP ON button. The busy party will receive a muted ring over the keyset speaker, and a visual flashing CAMP ON LED. By pressing the CAMP ON button, the person called places their existing outside call on hold and is connected to the person placing the Camp On....
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CO Line - Access 37 SINGLE LINE TELEPHONE To alert a busy station of your call: 1. Briefly depress and release the hookswitch. 2. Dial [620]. When the called line is alerted, they can choose to pick up your call or remain on original call. To answer a call that is waiting (while on a CO line call): 1. Receive Camp On warning tone through the handset. 2. Choose desired call (hang up on present call and take new call, or ignore Camp On signal). CO Line - Access To access an outside line: 1. Press an...