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Vodavi Talkpath User Guide

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    Forward to an extension (option) - transfers
    the call to an extension instead of taking a
    message.
    Forward to a menu - transfers the caller to a
    custom designed menu with a number of selec-
    tions.
    Forward to a module - transfers the caller to
    a custom designed module with a number of
    selections. This option is not currently avail-
    able.
    Mailbox Off - disables the mailbox and caller
    hears, “This mailbox is not available. Press [1]
    to try another mailbox or [0] for an operator”.
    IN252-00.fm  Page 19  Tuesday, October 5, 1999  10:06 AM 
    						
    							20 Notification
    Message Notification instructs the system to contact
    you on receipt of a message by dialing an alternate
    phone number or activating a paging device.
    1. Enter your mailbox number + password.
    2. Press [8] for Personal Options.
    3. Press [8] for Other options.
    4. Press [1] for notification.
    5. Select the type of notification.
    Notification type can either be:
    Immediate - The system dials you as soon as
    the message is left.
    Timed - The system waits until a set time
    before notifying you.
    The following selections are available for the notifica-
    tion options. Use the selections to do the following:
    Play - is used to hear the current settings.
    Off/On - turns this feature off/on.
    Immediate - enables immediate notification.
    Timed - is used to set the reminder time.
    Number - is used to set the number where you
    can be reached. This number can be an internal
    extension, outside phone number, or digital
    pager.
    When the system calls you it says, “I have a new
    message for Your Name. Please enter your password to
    accept the message”.
    Of course, you can access your messages manually at
    anytime. However, if you are expecting an important
    message or do not plan to be in the office, this feature
    provides added flexibility.
    IN252-00.fm  Page 20  Tuesday, October 5, 1999  10:06 AM 
    						
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    If you are not available when the system tries to reach
    you, it redials periodically until you receive the
    message.
    IN252-00.fm  Page 21  Tuesday, October 5, 1999  10:06 AM 
    						
    							22 Send Message To Distribution List
    Send Message To Distribution List allows the user to
    create a message and send it to a distribution list. To
    use this feature, the Lists setting in Class of Service
    must have been set to either Personal, System or both.
    1. Enter your mailbox number + [✳] + password.
    2. Press [2] to send a message.
    3. Record your message after the tone. When
    finished, press any key.
    The following options are now available:
    When message is ready to send:
    4. Enter [✳] to go to address options.
    5. Press [5] to send to system list.
    6. Press [7] to send to a personal list.
    7. Enter the system list number or the personal
    list number (0-9).
    8. Press [#] to confirm or
    Press [✳] to cancel.
    9. Press [#] to send.
    10. Press [✳] to re-enter destination.
    IN252-00.fm  Page 22  Tuesday, October 5, 1999  10:06 AM 
    						
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    Personal Distribution List
    If the infinite TalkPath™ system administrator has
    allowed it, you can create personal distribution lists and
    send messages to them.
    1. Enter your mailbox number + password.
    2. Press [8] for Personal Options.
    3. Press [8] for Other options.
    4. Press [3] for distribution list.
    5. Press [2] to create a list.
    6. Enter list number (0-9).
    7. Enter [#] to confirm.
    Once the list is created you can always add or delete
    mailbox entries.  The complete list can also be deleted.
    Adding and Deleting Entries
    Use the instructions below to add to or delete entries
    from a distribution list.
    1. Enter your mailbox number + password.
    2. Press [8] for Personal Options.
    3. Press [8] for Other options.
    4. Press [3] for distribution list.
    5. Press [1] to edit a list.
    6. Enter list number (0-9).
    7. Press [2] to add a mailbox number.
    Press [3] to delete a mailbox number.
    8. Enter mailbox number followed by [#].
    9. Repeat steps 7-8 until all entries are complete.
    10. Enter [#] when finished.
    IN252-00.fm  Page 23  Tuesday, October 5, 1999  10:06 AM 
    						
    							24 Delete Lists
    Deletes complete lists from the data base and allows
    you to use the number again.
    1. Enter your mailbox number + password.
    2. Press [8] for Personal Options.
    3. Press [8] for Other options.
    4. Press [3] for distribution list.
    5. Press [3] to delete a list.
    6. Enter list number (0-9).
    7. Press [#] to confirm or
    press [✳] to cancel.
    Guest Mailboxes
    The infinite TalkPath™ system allows users to create
    up to ten(10) guest mailboxes. Use Guest mailboxes
    where you can leave messages for individuals who do
    not have their own permanent mailbox on the system.
    Guests can receive messages only from you, the mail-
    box owner but they can reply to messages.
    Each guest mailbox can contain up to ten (10) messag-
    es. Use the diagram to create a guest mailbox.
    1. Enter your mailbox number + password.
    2. Press [8] for Personal Options.
    3. Press [8] for Other options.
    4. Press [4] for guest mailbox.
    5. Press [2] to create guest mailbox.
    6. Enter mailbox number followed by [#].
    IN252-00.fm  Page 24  Tuesday, October 5, 1999  10:06 AM 
    						
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    Once a guest mailbox is created, the guest mailbox
    creator has the following options: 
    To list maiboxes.
    To create a mailbox.
    To delete mailbox.
    To edit mailbox greetings.
    To go back a menu.
    IN252-00.fm  Page 25  Tuesday, October 5, 1999  10:06 AM 
    						
    							26 Leaving Guest Messages
    The infinite TalkPath™ uses one guest mailbox greet-
    ing for all your guest mailboxes. This greeting is played
    every time any guest mailbox user accesses the guest
    mailbox.  The guest greeting should be generic.  For
    example: To see if I left you a message, enter your
    guest mailbox number followed by the pound [#] sign.
    Use the following instructions to leave messages for
    guest mailboxes.
    1. Enter your mailbox number + [✳] + password.
    2. Press [2] to record a message.
    3. Record your message. When finished, press
    any key.
    4. If message is OK, press [1].
    5. Press [✳] for address options
    6. Press [4] for guest mailbox.
    7. Enter guest mailbox number followed by [#].
    8. Press [#] to send the message.
    Guest Instructions
    Have guests use the following instructions to retrieve
    their messages.  You may want to make a copy of these
    instructions to provide users who have guest access to
    the Voice Mail system.
    1. Call into the infinite TalkPath™  system.
    2. Access the mailbox of the user who has you
    as a guest.
    3. While listening to the mailbox greeting, press
    [4] for guest mailbox.
    4. Listen to the Guest Greeting recorded by the
    mailbox owner.
    5. Enter guest mailbox number followed by [#].
    6. Listen to the messages left for :Guest”.
    IN252-00.fm  Page 26  Tuesday, October 5, 1999  10:06 AM 
    						
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    7. After listening “Guest” can:
    Press [1] to replay messages
    Press [3] to play the next message
    Press [2] to reply to owner
    Press [8] to time stamp.
    IN252-00.fm  Page 27  Tuesday, October 5, 1999  10:06 AM 
    						
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    AUTOMATED ATTENDANT
    Use the Voice Mail Menu to access the Auto Attendant
    (Extension Settings) menu.  
    1. Press [6] (Extended Options) on the Main
    Voice Mail menu to get to Auto Attendant
    functions. 
    2. Automated Attendant also provides another
    useful function that allows users to set up a
    Voice Note Pad. 
    The following drawing shows the menu structure for
    the Automated Attendant (Extension Settings):
    Extended
    Options
    Extension
    Settings
    Immediate
    Forward
    to Personal
    MailboxSupervised
    TransferBlind
    Transfer
    Call Screening
    Call Holding
    Call Screening &
    Call Holding
    IN252-00.fm  Page 28  Tuesday, October 5, 1999  10:06 AM 
    						
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