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Xerox Documate 3125 User Guide

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    							 June 2016 
    05-0836-400 
     
      
    						
    							© 2016 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design® and DocuMate® are 
    registered trademarks of Xerox Corporation in the United States and/or other countries and are 
    used under license from Xerox Corporation. Visioneer is a trademark licensee of Xerox®. BR16523 
    Content © 2016 Visioneer, Inc. All rights reserved. The Visioneer brand name and OneTouch® 
    logo are registered trademarks of Visioneer, Inc.
    Reproduction, adaptation, or translation without prior written permission is prohibited, except as 
    allowed under the copyright laws. Copyright protection claimed includes all forms of matters of 
    copyrightable materials and information now allowed by statutory or judicial law or hereinafter 
    granted, including without limitation, material generated from the software programs which are 
    displayed on the screen such as styles, templates, icons, screen displays, looks, etc. 
    Please go to www.xeroxscanners.com
    , select your product, and then click the “Warranty Program” 
    link to view the warranty terms and conditions for your scanner. 
    The PaperPort® and OmniPage® brand name and logo are registered trademarks of Nuance 
    Communications, Inc. 
    ISIS® is a registered trademark of EMC
    2® Corporation in the United States and/or other 
    countries.
    Adobe®, Adobe® Acrobat®, Adobe® Reader®, and the Adobe® PDF logo are registered 
    trademarks of Adobe Systems Incorporated in the United States and/or other countries. 
    Post-It® is a registered trademark of 3M in the United States and/or other countries.
    Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows™ and SharePoint® are 
    registered trademarks of Microsoft Corporation.
    ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, 
    Copyright © 1990-1998, ZyLAB International, Inc. 
    All other products mentioned herein may be trademarks of their respective companies and are 
    hereby acknowledged.
    Changes are periodically made to this document. Changes, technical inaccuracies, and 
    typographic errors will be corrected in subsequent editions. Information is subject to change 
    without notice and does not represent a commitment on the part of Visioneer. 
    Document Version: 05-0836-400 (May 2016)
    The software described is furnished under a licensing agreement. The software may be used or 
    copied only in accordance with the terms of such an agreement. It is against the law to copy the 
    software on any medium except as specifically allowed in the licensing agreement. No part of this 
    document may be reproduced or transmitted in any form or by any means, electronic or 
    mechanical, including photocopying, recording, or information storage and retrieval systems, or 
    translated to another language, for any purpose other than the licensee's personal use and as 
    specifically allowed in the licensing agreement, without the express written permission of 
    Visioneer.  
    						
    							Restricted Rights Legend
    Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) 
    of the Rights in Technical Data and Computer Software Clause 52.227-FAR14. Material scanned 
    by this product may be protected by governmental laws and other regulations, such as copyright 
    laws. The customer is solely responsible for complying with all such laws and regulations.  
    						
    							User Guideiv
    Table of Contents
    Safety ............................................................................................................................... vi
    Safety Introduction .............................................................................................................................. vi
    Operational Safety Information ..................................................................................................... vi
    Electrical Information ......................................................................................................................... vii
    Warning - Electrical Safety Information ........................................................................ vii
    Electrical Supply ....................................................................................................................... viii
    Disconnect Device .................................................................................................................. viii
    Emergency Power Off ........................................................................................................................ viii
    Maintenance Information............................................................................................................... viii
    Product Safety Certification ............................................................................................................. ix
    Environmental Health and Safety Contacts .............................................................................. ix
    Welcome .........................................................................................................................1
    What’s in the Box .................................................................................................................................... 1
    System Requirements ........................................................................................................................... 1
    Documentation ....................................................................................................................................... 2
    Xerox® DocuMate® 3125 Scanner............................................................................................... 3
    Scanner Setup ............................................................................................................... 5
    Connect the Power Cord...................................................................................................................... 6
    Installation ..................................................................................................................... 7
    Install the Software and Connect the Scanner ......................................................................... 8
    Installing the Scanner Driver.............................................................................................. 10
    Connect the USB Cable and Turn on the Power........................................................ 11
    Installing Visioneer OneTouch .......................................................................................... 13
    Installing Additional Applications ................................................................................................ 14
    View the User Guides ......................................................................................................................... 15
    Register Your Scanner........................................................................................................................ 16
    Loading Documents to Scan ................................................................................17
    Supported Document Types........................................................................................................... 17
    Documents to Avoid Scanning ...................................................................................................... 18
    Unsupported Document Types .....................................................................................................18
    Scanning from the Automatic Document Feeder (ADF) ................................................... 19
    Preparing Documents for Scanning ................................................................................ 19
    Loading Documents...............................................................................................................20
    Scanning Interfaces ........................................................................................................................... 21 
    						
    							Xerox® DocuMate® 3125 Scanner Table of Contents
    vUser Guide
    Maintenance ...............................................................................................................23
    Safety Precautions .............................................................................................................................. 23
    Hardware Properties ........................................................................................................................... 24
    Device Settings......................................................................................................................... 24
    Driver Settings .......................................................................................................................... 25
    Clearing Paper Jams ........................................................................................................................... 26
    Cleaning the Scanner......................................................................................................................... 26
    Cleaning Inside the Automatic Document Feeder .................................................. 26
    Replacing the ADF Pad Assembly.................................................................................................28
    Replacing the Feed Roller................................................................................................................. 29
    Troubleshooting ................................................................................................................................... 32
    Error Light Troubleshooting Codes .................................................................................. 34
    Uninstalling Your Scanner ............................................................................................................... 35
    Xerox® DocuMate® 3125 Specifications ............................................................................... 36
    Xerox® DocuMate® 3125 Parts List .......................................................................................... 38
    Appendix A: Regulatory Information ...............................................................39
    Basic Regulations................................................................................................................................. 39
    United States (FCC Regulations)...................................................................................... 39
    European Union ....................................................................................................................... 39
    Turkey (RoHS Regulation) ................................................................................................... 40
    Copy Regulations................................................................................................................................. 40
    United States ............................................................................................................................ 40
    Canada ........................................................................................................................................ 41
    Other Countries ........................................................................................................................ 42
    Appendix B: Compliance Information .............................................................43
    Product Recycling & Disposal ......................................................................................................... 43
    USA & Canada.......................................................................................................................... 43
    European Union ....................................................................................................................... 43
    ENERGY STAR for the USA............................................................................................................... 44 
    						
    							User Guidevi
    Safety
    Safety Introduction
    Notices and Safety
    Please read the following instructions carefully before operating the machine and refer to them as 
    needed to ensure the continued safe operation of your machine.
    Yo u r  X e r o x
    ® product and supplies have been designed and tested to meet strict safety 
    requirements. These include safety agency evaluation and certification, and compliance with 
    electromagnetic regulations and established environmental standards.
    WARN ING: 
    The safety and environment testing and performance of this product have been verified using 
    Xerox
    ® materials only. Unauthorized alterations, which may include the addition of new 
    functions or connection of external devices, may impact the product certification. Please 
    contact your Xerox representative for more information.
    Operational Safety Information
    Yo u r  X e r o x® equipment and supplies have been designed and tested to meet strict safety 
    requirements. These include safety agency examination, approval, and compliance with 
    established environmental standards.
    To ensure the continued safe operation of your Xerox
    ® equipment, follow these safety guidelines 
    at all times:
    Do these:
    • Always follow all warnings and instructions that are marked on or supplied with the 
    equipment.
    • Always use materials specifically designated for this product, the use of other materials may 
    result in poor performance and create a hazardous situation. Do not use aerosol cleaners, 
    they may be explosive and flammable under certain conditions.
    • Always exercise care when moving or relocating equipment. 
    • Always locate the machine on a solid support surface that has adequate strength to support 
    the weight of the machine.
    • Always locate the machine in an area that has adequate ventilation and room for servicing.
    • Always unplug this equipment from the electrical outlet before cleaning. 
    						
    							Xerox® DocuMate® 3125 Scanner Safety
    viiUser Guide
    Note: Your Xerox machine is equipped with an energy saving device to conserve power when the 
    machine is not in use. The machine may be left on continuously.
    Do not do these:
    • Never use a ground adapter plug to connect the equipment to a power outlet that lacks a 
    ground connection terminal.
    • Never attempt any maintenance function that is not specifically described in this 
    documentation.
    • Never remove covers or guards that are fastened with screws. There are no operator 
    serviceable areas within these covers.
    • Never locate the machine near a radiator or any other heat source.
    • Never override or “cheat” any of the electrical or mechanical interlock devices.
    • Never place this equipment where people might step on or trip on the power cord.
    Caution: This device is not intended for use in the direct field of view at visual display 
    workplaces
    To avoid incommoding reflections at visual display workplaces this device must not be placed in 
    the direct field of view.
    Electrical Information
    Warning - Electrical Safety Information
    1. The power receptacle for the machine must meet the requirements stated on the data plate 
    on the rear of the machine. If you are not sure that your electrical supply meets the 
    requirements, please consult your local power company or an electrician for advice.
    2. The socket outlet shall be installed near the equipment and shall be easily accessible.
    3. Use the power cable that is supplied with your machine. Do not use an extension cord or 
    remove or modify the power cord plug.
    4. Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure 
    whether or not an outlet is correctly grounded, consult an electrician.
    5. Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a 
    ground connection terminal.
    6. Do not place this equipment where people might step or trip on the power cable.
    7. Do not place objects on the power cable.
    8. Do not override or disable electrical or mechanical interlock devices.
    9. Do not push objects into slots or openings on the machine. Electrical shock or fire may result. 
    						
    							Safety Xerox® DocuMate® 3125 Scanner
    User Guideviii
    Electrical Supply
    • This product shall be operated from the type of electrical supply indicted on the product’s 
    data plate label. If you are not sure that your electrical supply meets the requirements, please 
    consult your local power company for advice.
    • Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet 
    checked by a qualified electrician.
    WARNING: This equipment must be connected to a protective earth circuit
    This equipment is supplied with a plug that has a protective earth pin. This plug will only fit into 
    an earthed electrical outlet. This is a safety feature. If you are unable to insert the plug into the 
    outlet, contact your electrician to replace the outlet.
    Disconnect Device
    The power cable is the disconnect device for this equipment. It is attached to the back of the 
    machine as a plug-in device. To remove all electrical power from the equipment, disconnect the 
    power cable from the electrical outlet.
    Emergency Power Off
    If any of the following conditions occur, turn off the machine immediately and disconnect the 
    power cable(s) from the electrical outlet(s). 
    • The equipment emits unusual odors or makes unusual noises.
    • The power cable is damaged or frayed.
    • A wall panel circuit breaker, fuse, or other safety device has been tripped.
    • Liquid is spilled into the machine.
    • The machine is exposed to water.
    • Any part of the machine is damaged.
    Maintenance Information
    1. Any operator product maintenance procedures will be described in the user documentation 
    supplied with the product. 
    2. Do not carry out any maintenance on this product which is not described in the customer 
    documentation. 
    						
    							Xerox® DocuMate® 3125 Scanner Safety
    ixUser Guide
    3. Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor 
    performance of the equipment, and could cause a dangerous condition.
    4. Use supplies and cleaning materials only as directed in this manual. 
    5. Do not remove covers or guards that are fastened with screws. There are no parts behind 
    these covers that you can maintain or service. 
    6. Do not perform any maintenance procedures unless you have been trained to do them by an 
    authorized local dealer or unless a procedure is specifically described in the user manuals.
    Product Safety Certification
    This product is certified by the following Agency using the Safety standards listed:
    Environmental Health and Safety 
    Contacts
    Contact Information
    For more information on Environment, Health, and Safety in relation to this Xerox
    ® product and 
    supplies, please contact the following customer help lines:
    Standard
    UL60950-1 (USA)
    CSA 22.2 No. 60950-1 (Canada)
    IEC 60950-1
    USA & Canada: 1-800-828-6571
    Europe: +44 1707 353 434 
    						
    							User Guide1
    Welcome
    Yo u r  n e w  X e r o x® scanner can quickly scan stacks of single-sided or double-sided pages and place 
    their electronic images on your computer.
    What’s in the Box
    Before proceeding, check the contents of the box. If items are missing or damaged, contact the 
    dealer where you purchased the scanner.
    System Requirements
    • Intel Pentium 4 PC or equivalent processor
    • DVD-ROM drive
    Xerox® DocuMate® 3125 Quick Install Guide Technical Support Card
    Warranty Card USB Cable Power Supply
    Power Cord Spare ADF Pad Installation Disc 
    						
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