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Xerox Phaser 7400DX User Manual

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    User Guide 
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    Phaser® 7400 Color Printeri
    Contents
    1 Printer Features
    Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . .  1-2
    Front-Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-2
    Rear-Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-3
    Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-4
    Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-5
    Printer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . 1-6
    Standard Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-6
    Available Configurations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-6
    Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-7
    Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . .  1-8
    Control Panel Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-8
    Control Panel Layout  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-9
    Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-10
    Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-10
    Sample Pages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-10
    More Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . 1-12
    Resources  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-1 2
    Xerox Support Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-13
    2NetworkBasics
    Overview of Network Setup and Configuration  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-2
    Setting Up the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2- 3
    Choosing a Connection Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-3
    Connecting via Ethernet (Recommended)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-3
    Connecting via USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-4
    Configuring the Network Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-5 TCP/IP and IP Addresses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-5
    Automatically Setting the Printer’s IP Address (Wi ndows Only)  . . . . . . . . . . . . . . .  2-5
    Dynamic Methods of Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . .  2-6
    Manually Setting the Printer’s IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-8
    Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2 -9
    Available Drivers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-9
    Windows 98 SE or Later and Windows 2000 or Later . . . . . . . . . . . . . . . . . . . . . . .  2-10
    Macintosh OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-10
    Macintosh OS X, Version 10.2 and Higher  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-11
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    Contents
    Phaser® 7400 Color Printer ii
    3 Printing Basics
    Overview of Basic Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3- 2
    Supported Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-3 Paper Usage Guidelines  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-3
    Paper That Can Damage Your Printer  . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . .  3-4
    Paper Storage Guidelines  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-4
    Supported Paper Sizes and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-5
    Loading Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . .  3-8
    Loading Paper in Tray 1 (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-8
    Using Manual Feed in Tray 1 (MPT) . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . .  3-15
    Loading Paper in Trays 2–6  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-16
    Selecting Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-2 4
    Selecting Printing Preferences (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-24
    Selecting Printing Options for an  Individual Job (Windows) . . . . . . . . . . . . . . . . . .  3-25
    Selecting Printing Options for an  Individual Job (Macintosh) . . . . . . . . . . . . . . . . .  3-27
    Printing on Both Sides of the Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-29 Automatic 2-Sided Printing Guidelines  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-29
    Binding Edge Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-30
    Selecting 2-Sided Printing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-30
    Printing on Specialty Media  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-32 Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-32
    Printing Envelopes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-37
    Printing Labels  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-40
    Printing Glossy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-42
    Printing Custom Size Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-45
    Choosing Output Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-50 Output Tray Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-50
    Offsetting Output  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-52
    Stapling Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-53
    Using the Hole Puncher  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-54
    4 Print Quality
    Controlling the Quality of Your Prints  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-2Selecting a Print-Quality Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-2
    Adjusting Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-3
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    Contents
    Phaser® 7400 Color Printer iii
    Solving Print-Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-5
    Light or Dark Lines or Smudges in One Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-5
    Dark Lines, Smudges, or Streaks Through All Colors .  . . . . . . . . . . . . . . . . . . . . . . .  4-9
    All Colors Are Too Light or Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-12
    Repeating Defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-13
    Print Image Is Offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-14
    Fusing Is Incomplete or Toner Is Flaking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-15
    Color Misregistration  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-16
    Printed Area Does Not Fit on the Paper or Marg ins Are Incorrect. . . . . . . . . . . . . .  4-20
    5 Maintenance
    Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  .  5-2
    Cleaning the Outside of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-2
    Cleaning the LEDs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-3
    Adding Staples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . .  5-5
    Emptying the Punch Waste Box  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-10
    Ordering Supplies  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . 5-12
    Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-12
    Routine Maintenance Items  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-12
    When to Order Supplies  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-12
    Recycling Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-13
    Moving and Repacking the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-14 Precautions for Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-14
    Moving the Printer Within the Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-14
    Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-14
    6 Troubleshooting
    Clearing Paper Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-2
    Preventing Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-2
    Jams in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-3
    Jams in the Finisher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-36
    Getting Help  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . .  6-63
    Control Panel Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-63
    PhaserSMART Technical Support  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-64
    PrintingScout Alerts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-64
    Web Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-65
    AUserSafety
    Index
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    Phaser® 7400 Color Printer1-1
    This chapter includes:
    ■Parts of the Printer 
    on page 1-2
    ■Printer Configurations  on page 1-6
    ■Control Panel on page 1-8
    ■More Information  on page 1-12
    Printer Features
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    Parts of the Printer
    Phaser® 7400 Color Printer 1-2
    Parts of the Printer
    This section includes:
    ■Front-Right View  on page 1-2
    ■Rear-Left View on page 1-3
    ■Internal Components  on page 1-4
    ■Options on page 1-5
    Front-Right View
    1.Top cover handle
    2. Control panel
    3. Tr a y  2
    4. Front door
    5. Tray 2 paper level gauge
    6. Paper catcher
    7. Top output tray (output delivered facedown)
    8. Door A
    9. Tray 1 (Multi-Purpose Tray)
    10. Door B
    1
    2 3
    5
    4 7
    9
    8
    10
    7400-001
    6
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    Parts of the Printer
    Phaser® 7400 Color Printer 1-3
    Rear-Left View
    1.Power cord receptacle
    2. Door D (when optional duplex unit installed)
    3. Door E
    4. Left-side output tray
    5. Powe r sw itch
    6. USB connection
    7. Ethernet 10/100 Base-T connection
    1
    2 4
    3
    5
    7400-002
    7
    6
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    Parts of the Printer
    Phaser® 7400 Color Printer 1-4
    Internal Components
    1.Imaging Unit basket handle
    2. Fuser
    3. LED bars
    4. Toner Cartridges and Imaging Units (Cyan, Magenta, Yellow, and Black)
    5. Toner Cartridge
    6. Imaging Unit
    1. Imaging Unit basket (lifted)
    2. Transfer Unit
    3
    2 4
    5
    6
    7400-003
    1
    1 2
    7400-004
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    Parts of the Printer
    Phaser® 7400 Color Printer 1-5
    Options
    1.Finisher
    2. Finisher base
    3. Door J (access to stapler)
    4. Finisher lower output tray
    5. Door F
    6. Door I
    7. Finisher upper output tray (out put delivered faceup or facedown)
    8. Door H
    9. Punch waste box
    10. Door G
    11. Tray 3: 550-Sheet Feeder
    12. Trays 4–6: 1650-Sheet High-Capacity Feeder
    13. Door C, Trays 3–6
    8
    9
    10
    7
    4
    3
    5
    6
    1
    12
    11
    13
    2
    7400-005
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