Siemens Caracas Desk Service Manual
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System data Caracas DeskNur für den internen Gebrauch A31003-E1320-S100-4-7620 1-2Service Manual Item code numbers Table 1-1 Overview of item code numbers Designation Item code number Notes Caracas Desk S97238-U3008-X200-* incl. V24 printer cable, AT modem adapter and V.24 Hicom cable without plug-in PSU Plug-in PSU C97280-Z3002-C8(IM) C97280-Z3002-C9(GBR) C97280-Z3002- C10(AUS)12 volts V.24 printer cable S97238-Z3008-X1-1 25-pin SubD AT modem adapter C97334-Z3012-C2 25-pin SubD 9-pin SubD for connecting front end or service PC Hicom 100 E V.24 cable S97238-Z3008-X2-1 9-pin SubD for connecting to Hicom 100 E V.24 adapt- er V.24 adapter cable S30122-X5468-X1 not supplied, to be ordered separately V.24 cable Hicom 150 E 2.2 Hicom 150 E Office Com Hicom 150 E Office Point S97238-Z3008-X1-1 not supplied, to be ordered separately if Caracas Desk is to be connected to Hicom 150 E 2.2, Hicom 150 E Of- fice Com and Office Point
System data A31003-E1320-S100-4-7620 Service Manual 1-3 Nur für den internen GebrauchCaracas Desk Table 1-2 AT modem adapter pin assignment DB9 DB25 18 23 32 420 57 66 74 85 922
System data Caracas DeskNur für den internen Gebrauch A31003-E1320-S100-4-7620 1-4Service Manual
A31003-E1320-S100-4-7620 Service Manual 2-1 Nur für den internen GebrauchInstallation 2 Installation Introduction This chapter contains information on installing Caracas Desk at Hicom 100 E, Hicom 150E 2.2, Hicom 150 E OfficeCom and OfficePoint systems. Installation sequence Note V.24 line lengths (10m in each case) must be observed, see Figure 1-1. Danger Installation must be performed by authorised technical personnel only. Installation activity 1. Insert the polarised lithium battery in the module slot provided (housing must be open). 2. Close the housing. 3. Attach to wall at 2 fixing points (suspend from above, screw in below). 4. Cabling to Hicom, printer, connection to plug-in PSU. 5. Perform visual inspection 6. Close the hinged cover.!
InstallationNur für den internen Gebrauch A31003-E1320-S100-4-7620 2-2Service Manual Caracas Desk wall mounting Figure 2-1 Wall mounting and ports Slots in rear of housing 12345 Por ts: Ports: 1 = V.24 cable to the printer 2 = V.24 cable to Hicom* 3 = Plug-in power supply unit 4 = Reception telephone 5 = 1st Hicom UP0/E interface * V.24-adapter cable (2m) + accompanying V.24 cable (8m) or Hicom 150E 2.2/OfficeCom/ Office Point V.24 cable Housing closed. Hinged cover open.
A31003-E1320-S100-4-7620 Service Manual 3-1 Putting into service with Hicom 100 E, Hicom 150 E 2.2, Hicom 150 E Office Com and Office Po Nur für den internen GebrauchPutting into service 3 Putting into service 3.1 Putting into service with Hicom 100 E, Hicom 150 E 2.2, Hicom 150 E Office Com and Office Point Prerequisite lThe UP0/E interface to the system must be connected to the 1st or 2nd Hicom U P0/E port (the port must be authorised for system administration). lAt least one add-on device must be connected to the reception telephone. Up to four add-on devices may be connected, the first for hotel features, the second to fourth mainly for room keys. lThe printer is to be set to: 2400 bauds, no parity, 1 stop bit and 8 data bits. lThe Hicom V.24 interface is to be set to 9600 baud. lSelect 1 for CDRC port under Port assignment in the System settings menu. lCentral call detail recording (CDRC) in Hicom is to be set to compressed output format, without recording incoming calls and without call logging. lInsert the following as service codes: *95 for System administration *91 for Program key *68 for Send message #68 for Read/delete (sent) message lThe first modifiable system information text, which can be sent to in-house users be entering *68, cannot be modified if Caracas Desk is connected to the Hicom system. You may only delete the blanks following the text so that the text is trun- cated to the maximum length of the display text Notes: DTMF suffix dialling can be activated for Optiset terminals in the system under Sy- stem settings/Automatic DTMF in order to avoid having to type in *53 after a call for the wake-up service. Checksum errors 512 and 1024 are displayed the first time the system is put into ser- vice.
Putting into service with Hicom 100 E, Hicom 150 E 2.2, Hicom 150 E Office Com and Office Putting into serviceNur für den internen Gebrauch A31003-E1320-S100-4-7620 3-2Service Manual Note Only use the original plug-in power supply unit. ProcedureTable 3-1 Checksum error list No. Checksum error 1 Roomlist 2 Alarmlist 4 Chargelist 8 Calldetails 16 Historyfile 32 Configuration 64 Lookup Table 128 Charge Counter 256 Persistent State 512 Persistence Pattern 1024 CCM Base Step Activity 1. Connect the V.24 cable to the printer and to Hicom. 2. Connect the plug-in power supply unit. 3. Connect the U P0/E to Optiset. 4. Connect the U P0/E to Hicom.
A31003-E1320-S100-4-7620 Service Manual 4-1 Loading new firmware in Caracas Desk Nur für den internen GebrauchBasic settings 4 Basic settings Note The basic settings are password-protected. Password: 51695 (cannot be changed!). The password should not be revealed to customers! 4.1 Loading new firmware in Caracas Desk lSelect the *.fls file in Assistant for Caracas Desk and confirm the upload opera- tion. lSelect the menu item Settings/Basic settings/Load SW? and confirm. The reception telephone is not available during SW loading. 4.2 Saving the zoning table in Caracas Desk lCreate zoning tables with the call charge manager. Note: The call charge manager documentation is supplied with the program as a self- extracting EXE file. lOpen the database in Assistant for Caracas Desk. lTransfer the data to Caracas Desk with the Assistant. 4.3 Setting the printout in Caracas Desk lSelect the menu item Settings/Basic settings/Print? and set required print mode. – Transmit print data to front office solutions, e.g. Caracas Inn, – Invoice printout only, or – Combination of these two options.
Basic settings for connection to Hicom 100 E Basic settingsNur für den internen Gebrauch A31003-E1320-S100-4-7620 4-2Service Manual 4.4 Basic settings for connection to Hicom 100 E 4.4.1 Setting the extension number plan in Hicom As of Caracas Desk Rel. 2.0, the extension numbers can differ from the room num- bers. The extension numbers in Hicom must correspond to the extension numbers set in Caracas Desk. The extension numbers can be assigned in three manners. 1. Using Assistant L (fbzadmin.exe): Extension numbers in Hicom can be directly assigned in the usual manner with Assistant L via the Hicom V.24 interface. The current extension numbers are loaded into Caracas Desk via the menu Set- tings/Basic settings/Read customer data. This procedure lasts approx. 3 min- utes. Completion of the loading operation is indicated by a flashing LED beside the Alarm key. The result (OK, error) can be queried and the message deleted by pressing this key. An extension number must be configured for extensions 73 and 74. 2. With Caracas Desk - without using Assistant L The extension numbers can also be set when defining the extension types. 3. With Assistant for Caracas Desk Enter the extension numbers in the Assistant for Caracas Desk in the usual man- ner with Assistant L. 4.4.2 Trunk access for guest telephones in Hicom The extensions 73 and 74 are used as templates for trunk access. Trunk access cannot, therefore, be set as required for any telephones connected to these ports. lAn extension number which is not required must be assigned to the extensions 73 and 74. The extension numbers for extensions 73 and 74 must be changed if S0 buses without separate MSN assignment are used in the system. Otherwise, there will be collisions with the default extension numbers of the S0 buses. lThe extension 73 in Hicom is to be granted the level of access which a guest tel- ephone without trunk access should receive (e.g. all lines outward restricted). lThe extension 74 in Hicom is to be granted the level of access that a guest tele- phone with trunk access should receive (e.g. all lines unrestricted trunk access).
Basic settings for connection to Hicom 100 E A31003-E1320-S100-4-7620 Service Manual 4-3 Nur für den internen GebrauchBasic settings 4.4.3 Extension settings in Caracas Desk lLoad the current extension numbers to Caracas Desk via the Settings/Basic set- tings/Read customer data menu. lOnce the numbers have been successfully loaded (indicated by flashing Alarm LED), select the menu item Settings/Basic settings/Extensions. lSet the extension types and, if necessary, the extension numbers. Extensions 11-16 are preconfigured by default as administration. The preconfigured exten- sions are to be modified in accordance with requirements. Four items of informa- tion are necessary for each extension: lEnter the required room number. lThe Hicom number represents the physical connection PEN in Hicom. The numbering represents the standard extension number of the extension. Example: the U P0/E extensions (master) on the motherboard are assigned the Hicom numbers 11-16. These numbers cannot be changed. However, they can be removed as re- quired by deleting extensions and specified by adding extensions. lEnter the required extension number. The internal extension number and the DDI number of the extension are simultaneously changed. In the case of a 3-digit extension number and an S 0 connection, check that DDI has been released by the local network provider. lTy p e : – Guest: Guest extensions – Booth 1/booth 2: telephone booths. As in the case of guests, individual calls are itemized. On check-out, the name is not deleted and the status is immediately set to free. If a name is not specified at check-in, the original name is retained. An individual charge factor and minimum charge can be set for the telephone booth. – Service: service extensions such as the reception, kitchen, etc. as for tele- phone booth. In the event of check-out or payment, however, trunk access is not switched. – Services without charges: service extensions for which only the charge to- tal is recorded: no details of the individual calls are recorded. – Not used: for special extensions which cannot use Caracas Desk but which are connected, e.g. entrance telephones, service extensions for which call detail recording is not carried out via Caracas Desk, etc. – If extensions are deleted in the process, they are not assigned an extension number and cannot be reached! Extensions should only be deleted, therefore, it they are not connected.