Siemens Caracas Desk Service Manual

							Basic Hicom settings for connection to 150 E Office Point 1.0
Basic settingsNur für den internen Gebrauch
 A31003-E1320-S100-4-7620
4-14Service Manual
4.8 Basic Hicom settings for connection to 150 E Office Point 1.0
4.8.1 Setting the extension number plan in Hicom
As of Caracas Desk Rel. 2.0, the extension numbers can differ from the room num-
bers. The extension numbers in Hicom must correspond to the extension numbers 
set in Caracas Desk.
The extension numbers can be assigned in the following manner.
Using Hicom Assistant E:
Extension numbers in Hicom can be directly assigned in the usual manner with 
Assistant E via the Hicom V.24 interface.
An extension number must be configured for the last two extensions 39 and 40 
(with the default extension numbers 69 and 70).
Generate the file HCMPP.TXT with Assistant E (via the File/Create Hicom info 
files menu) and import it with Assistant for Caracas Desk (press Load Hicom file 
under Configuration/Extension). This data can be modified and saved with As-
sistant for Caracas Desk.
4.8.2 Trunk access for guest telephones in Hicom
The extensions 
39 and 
40 (with the default extension numbers 69 and 70) are used 
as templates for trunk access. Trunk access cannot, therefore, be set as required 
for any telephones connected to these ports.
lAn extension number which is not required must be assigned to the extensions 
39 and 
40.
The extension numbers for extensions 39 and 40 must be changed if S0 buses 
without separate MSN assignment are used in the system. Otherwise, there will 
be collisions with the default extension numbers of the S0 buses.
lThe extension 
39 (with the default extension number 69) in Hicom is to be grant-
ed the level of access which a guest telephone without trunk access should re-
ceive (e.g. all lines outward restricted).
lThe extension 
40 (with the default extension number 70) in Hicom is to be grant-
ed the level of access that a guest telephone with trunk access should receive 
(e.g. all lines unrestricted trunk access).
4.8.3 Extension settings in Caracas Desk
lLoad the current extension numbers to Caracas Desk from the HCMPP.TXT file 
with Assistant for Caracas Desk (via the Configuration/Extension/Load Hicom file 
menu). 
						

							Basic Hicom settings for connection to 150 E Office Point 1.0
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Nur für den internen GebrauchBasic settings
ATTENTION: in the event of a modification performed while Caracas Desk is 
live, all data and call charge data must first be removed from Caracas Desk (via 
the Transfer/Read from Desk/Transfer customer data - yes, with call charge data 
menu). 
The data and call charge data must be reloaded into Caracas Desk after the 
modification in Assistant for Caracas Desk (via the Transfer/Write to Desk/
Transfer customer data - yes, with call charge data menu).
lSelect the Configuration menu item once the data has been successfully loaded.
lSet the extension types. Extensions 1 - 6 are preconfigured by default as admin-
istration. The preconfigured extensions are to be modified in accordance with re-
quirements. Four items of information are necessary for each extension:
lEnter the required room number.
lThe Hicom number represents the physical connection PEN in Hicom. 
Example: the U
P0/E extensions (master) on the CBFC (central board) are as-
signed the Hicom numbers as of 1, 2, 3, etc.
These numbers cannot be changed. However, they can be removed as re-
quired by deleting extensions and specified by adding extensions.
lEnter the required extension number. This number must correspond to your 
local network provider’s extension number plan. 
lTy p e :
–
Guest: Guest extensions
–
Booth1/booth2: telephone booths. As in the case of guests, individual 
calls are itemized. On check-out, the name is not deleted and the status is 
immediately set to free. If a name is not specified at check-in, the original 
name is retained. An individual charge factor and minimum charge can be 
set for the telephone booth.
–
Service: service extensions such as the reception, kitchen, etc. as for tele-
phone booth. In the event of check-out or payment, however, trunk access 
is not switched.
–
Services without charges: service extensions for which only the charge to-
tal is recorded: no details of the individual calls are recorded.
– Reference trunk: “templates” for trunk access
. For the rooms 73 and 74 
(default room number), extension numbers must be assigned to extensions 
39 and 40 (default extension numbers 69 and 70). The extension numbers 
for extensions 73 and 74 are thus identical in Caracas Desk to the extension 
numbers for extensions 39 and 40.
Rooms 39 and 40 (default room numbers) must be defined in Caracas Desk 
as “not used”. 
						

							Basic Hicom settings for connection to 150 E Office Point 1.0
Basic settingsNur für den internen Gebrauch
 A31003-E1320-S100-4-7620
4-16Service Manual
–
Not used: for special extensions which cannot use Caracas Desk but which 
are connected, e.g. entrance telephones, service extensions for which call 
detail recording is not carried out via Caracas Desk, etc.
lIf conflicts arise between the extension numbers, the customer data is not trans-
ferred back to Hicom and a message regarding the conflict is output. Please note 
that conflicts can also arise with codes 7..., 8..., 9... and 0 (for routes by default, 
etc.). These codes can only be checked or changed with Assistant E.
lWrite the data to Caracas Desk (via the Transfer/Write to Desk menu)
The wake-up service is located at subscriber 21 (with the default extension number 
51).
A name may not be set in Hicom for the configured extensions. Names are automat-
ically assigned at check-in. 
Names must are also be assigned for service extensions and booths at check-in.
Names are only deleted for guests at check-out. 
						

							Basic Hicom settings for connection to 150 E Office Com 2.0 / 2.2
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Nur für den internen GebrauchBasic settings
4.9 Basic Hicom settings for connection to 150 E Office Com 2.0 / 2.2
4.9.1 Setting the extension number plan in Hicom
As of Caracas Desk Rel. 2.0, the extension numbers can differ from the room num-
bers. The extension numbers in Hicom must correspond to the extension numbers 
set in Caracas Desk.
The extension numbers can be assigned in the following manner.
Using Hicom Assistant E:
Extension numbers in Hicom can be directly assigned in the usual manner with 
Assistant E via the Hicom V.24 interface.
An extension number must be configured for the extensions 63 and 64 (with the 
default extension numbers 162 and 163).
Generate the file HCMPP.TXT with Assistant E (via the File/Create Hicom info 
files menu) and import it with Assistant for Caracas Desk. This data can be mod-
ified and saved with Assistant for Caracas Desk.
Enter CARACASDESK (in upper-case and without blanks) under User name in 
the Assistant E menu File/Transfer/User administration; in the case of user 
range, select System input and enter a password of your choice (max. 15 char-
acters).
Before using Caracas Desk, dial *95 at a reception telephone to activate the Hicom 
system administration function. Enter CARACASDESK as the user. The first time a 
user is registered, Hicom allows you to modify the password defined in the Assistant. 
To do this, enter the defined password three times or a new password. 
4.9.2 Trunk access for guest telephones in Hicom
The extensions 
63 and 
64 (with the default extension numbers 162 and 163) are used 
as templates for trunk access. Trunk access cannot, therefore, be set as required 
for any telephones connected to these ports.
lAn extension number which is not required must be assigned to the extensions 
63 and 
64.
The extension numbers for extensions 63 and 64 must be changed if S0 buses 
without separate MSN assignment are used in the system. Otherwise, there will 
be collisions with the default extension numbers of the S0 buses.
lThe extension 
63 (with the default extension number 162) in Hicom is to be grant-
ed the level of access which a guest telephone without trunk access should re-
ceive (e.g. all lines outward restricted). 
						

							Basic Hicom settings for connection to 150 E Office Com 2.0 / 2.2
Basic settingsNur für den internen Gebrauch
 A31003-E1320-S100-4-7620
4-18Service Manual
lThe extension 
64 (with the default extension number 163) in Hicom is to be grant-
ed the level of access that a guest telephone with trunk access should receive 
(e.g. all lines unrestricted trunk access).
4.9.3 Extension settings in Caracas Desk
lLoad the current extension numbers to Caracas Desk from the HCMPP.TXT file 
with Assistant for Caracas Desk (via the Configuration/Extension/Load Hicom file 
menu).
ATTENTION: in the event of a modification performed while Caracas Desk is 
live, all data and call charge data must first be removed from Caracas Desk (via 
the Transfer/Read from Desk/Transfer customer data - yes, with call charge data 
menu). 
The data and call charge data must be reloaded into Caracas Desk after the 
modification in Assistant for Caracas Desk (via the Transfer/Write to Desk/
Transfer customer data - yes, with call charge data menu).
lSelect the Configuration menu item once the data has been successfully loaded.
lFor user: enter CARACASDESK (in upper-case and without blanks)
lFor password: re-enter the password defined in Hicom Assistant E for the user 
name CARACASDESK.
lSet the extension types. Extensions 1 - 6 are preconfigured by default as admin-
istration. The preconfigured extensions are to be modified in accordance with re-
quirements. Four items of information are necessary for each extension:
lEnter the required room number.
lThe Hicom number represents the physical connection PEN in Hicom. 
Example: the U
P0/E extensions (master) on the CBFC (central board) are as-
signed the Hicom numbers as of 1, 2, 3, etc.
These numbers cannot be changed. However, they can be removed as re-
quired by deleting extensions and specified by adding extensions.
lEnter the required extension number. This number must correspond to your 
local network provider’s extension number plan. 
lType:
–
Guest: Guest extensions
–
Booth1/booth2: telephone booths. As in the case of guests, individual 
calls are itemized. On check-out, the name is not deleted and the status is 
immediately set to free. If a name is not specified at check-in, the original 
name is retained. An individual charge factor and minimum charge can be 
set for the telephone booth. 
						

							Basic Hicom settings for connection to 150 E Office Com 2.0 / 2.2
A31003-E1320-S100-4-7620
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Nur für den internen GebrauchBasic settings
–
Service: service extensions such as the reception, kitchen, etc. as for tele-
phone booth. In the event of check-out or payment, however, trunk access 
is not switched.
–
Services without charges: service extensions for which only the charge to-
tal is recorded: no details of the individual calls are recorded.
–
Not used: for special extensions which cannot use Caracas Desk but which 
are connected, e.g. entrance telephones, service extensions for which call 
detail recording is not carried out via Caracas Desk, etc.
lIf conflicts arise between the extension numbers, the customer data is not trans-
ferred back to Hicom and a message regarding the conflict is output. Please note 
that conflicts can also arise with codes 7..., 8..., 9... and 0 (for routes by default, 
etc.). These codes can only be checked or changed with Assistant E.
lWrite the data to Caracas Desk (via the Transfer/Write to Desk menu)
The wake-up service is located at subscriber 189 (with the default extension number 
500).
A name may not be set in Hicom for the configured extensions. Names are automat-
ically assigned at check-in. 
Names must are also be assigned for service extensions and booths at check-in.
Names are only deleted for guests at check-out. 
						

							Basic Hicom settings for connection to 150 E Office Point Rel. 2.0 / 2.2
Basic settingsNur für den internen Gebrauch
 A31003-E1320-S100-4-7620
4-20Service Manual
4.10 Basic Hicom settings for connection to 150 E Office Point 
Rel. 2.0 / 2.2
4.10.1 Setting the extension number plan in Hicom
As of Caracas Desk Rel. 2.0, the extension numbers can differ from the room num-
bers. The extension numbers in Hicom must correspond to the extension numbers 
set in Caracas Desk.
The extension numbers can be assigned in the following manner.
Using Hicom Assistant E:
Extension numbers in Hicom can be directly assigned in the usual manner with 
Assistant E via the Hicom V.24 interface.
An extension number must be configured for the last two extensions 39 and 40 
(with the default extension numbers 69 and 70).
Generate the file HCMPP.TXT with Assistant E (via the File/Create Hicom info 
files menu) and import it with Assistant for Caracas Desk. This data can be mod-
ified and saved with Assistant for Caracas Desk.
Enter CARACASDESK (in upper-case and without blanks) under User name in 
the Assistant E menu File/Transfer/User administration; in the case of user 
range, select System input and enter a password of your choice (max. 15 char-
acters).
Before using Caracas Desk, dial *95 at a reception telephone to activate the Hicom 
system administration function. Enter CARACASDESK as the user. The first time a 
user is registered, Hicom allows you to modify the password defined in the Assistant. 
To do this, enter the defined password three times or a new password. 
4.10.2 Trunk access for guest telephones in Hicom
The extensions 
39 and 
40 (with the default extension numbers 69 and 70) are used 
as “templates” for trunk access. Trunk access cannot, therefore, be set as required 
for any telephones connected to these ports.
lAn extension number which is not required must be assigned to the extensions 
39 and 
40.
The extension numbers for extensions 39 and 40 must be changed if S0 buses 
without separate MSN assignment are used in the system. Otherwise, there will 
be collisions with the default extension numbers of the S0 buses.
lThe extension 
39 (with the default extension number 69) in Hicom is to be grant-
ed the level of access which a guest telephone without trunk access should re-
ceive (e.g. all lines outward restricted). 
						

							Basic Hicom settings for connection to 150 E Office Point Rel. 2.0 / 2.2
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Nur für den internen GebrauchBasic settings
lThe extension 
40 (with the default extension number 70) in Hicom is to be grant-
ed the level of access that a guest telephone with trunk access should receive 
(e.g. all lines unrestricted trunk access).
4.10.3 Extension settings in Caracas Desk
lLoad the current extension numbers to Caracas Desk from the HCMPP.TXT file 
with Assistant for Caracas Desk (via the Configuration/Extension/Load Hicom file 
menu).
ATTENTION: in the event of a modification performed while Caracas Desk is 
live, all data and call charge data must first be removed from Caracas Desk (via 
the Transfer/Read from Desk/Transfer customer data - yes, with call charge data 
menu). 
The data and call charge data must be reloaded into Caracas Desk after the 
modification in Assistant for Caracas Desk (via the Transfer/Write to Desk/
Transfer customer data - yes, with call charge data menu).
lSelect the Configuration menu item once the data has been successfully loaded.
lFor user: enter CARACASDESK (in upper-case and without blanks)
lFor password: re-enter the password defined in Hicom Assistant E for the user 
name CARACASDESK.
lSet the extension types. Extensions 1 - 6 are preconfigured by default as admin-
istration. The preconfigured extensions are to be modified in accordance with re-
quirements. Four items of information are necessary for each extension:
lEnter the required room number.
lThe Hicom number represents the physical connection PEN in Hicom. 
Example: the U
P0/E extensions (master) on the CBFC (central board) are as-
signed the Hicom numbers as of 1, 2, 3, etc.
These numbers cannot be changed. However, they can be removed as re-
quired by deleting extensions and specified by adding extensions.
lEnter the required extension number. This number must correspond to your 
local network provider’s extension number plan. 
lTy p e :
–
Guest: Guest extensions
–
Booth1/booth2: telephone booths. As in the case of guests, individual 
calls are itemized. On check-out, the name is not deleted and the status is 
immediately set to free. If a name is not specified at check-in, the original 
name is retained. An individual charge factor and minimum charge can be 
set for the telephone booth. 
						

							Basic Hicom settings for connection to 150 E Office Point Rel. 2.0 / 2.2
Basic settingsNur für den internen Gebrauch
 A31003-E1320-S100-4-7620
4-22Service Manual
–
Service: service extensions such as the reception, kitchen, etc. as for tele-
phone booth. In the event of check-out or payment, however, trunk access 
is not switched.
–
Services without charges: service extensions for which only the charge to-
tal is recorded: no details of the individual calls are recorded.
– Reference trunk: “templates” for trunk access
. For the rooms 73 and 74 
(default room number), extension numbers must be assigned to extensions 
39 and 40 (default extension numbers 69 and 70). The extension numbers 
for extensions 73 and 74 are thus identical in Caracas Desk to the extension 
numbers for extensions 39 and 40.
Rooms 39 and 40 (default room numbers) must be defined in Caracas Desk 
as “not used”.
–
Not used: for special extensions which cannot use Caracas Desk but which 
are connected, e.g. entrance telephones, service extensions for which call 
detail recording is not carried out via Caracas Desk, etc.
lIf conflicts arise between the extension numbers, the customer data is not trans-
ferred back to Hicom and a message regarding the conflict is output. Please note 
that conflicts can also arise with codes 7..., 8..., 9... and 0 (for routes by default, 
etc.). These codes can only be checked or changed with Assistant E.
lWrite the data to Caracas Desk (via the Transfer/Write to Desk menu)
The wake-up service is located at subscriber 21 (with the default extension number 
51).
A name may not be set in Hicom for the configured extensions. Names are automat-
ically assigned at check-in. 
Names must are also be assigned for service extensions and booths at check-in.
Names are only deleted for guests at check-out. 
						

							Setting call charges with a password
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Nur für den internen GebrauchBasic settings
4.11 Setting call charges with a password
Activity
1. Customer-specific password: 
123 (default).
2. Charge factor guest: with max. 3 digits after the decimal point (* as decimal 
point).
3. Charge factor booth: for telephone booths.
4. Charge factor service: for service extensions.
5. Minimum charge guest (no basic charge).
6. Minimum charge booth (no basic charge).
7. Standard check-in: trunk access, message waiting yes/no at check-in.
8. Standard check-out: trunk access, message waiting unchanged/no at 
check-out.
9. Standard payment: trunk access unchanged/not when paying.
10. Display format: rounded up 100 - 10 - 1- 0.10 - 0.01 (GER) - 0.001.
11. Value added tax: in % with max. one digit after the decimal point.
12. Currency: 3-digit currency unit (max).
13. Enter second currency (e.g.: EUR).
14. Enter conversion factor for second currency.
15. Change password charge setting: password for call charge settings.