Acer Aspire 1820pt Service Guide

							Appendix C201
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch 
office. Acer Branch Offices and Regional Business Units may access our website. However some information 
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acers Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acers Notebook, Desktop and 
Server models including:
• Service guides for all models
• Users manuals
• Training materials
• Bios updates
• Software utilities
• Spare parts lists
• TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our 
technical material.
 Also contained on this website are: 
• Detailed information on Acers International Travelers Warranty (ITW) 
• Returned material authorization procedures 
• An overview of all the support services we offer, accompanied by a list of telephone, fax and email 
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or 
comments, please do not hesitate to communicate these to us.
Appendix C 
						

							202 
						

							203
A
Antennas
Removing 94, 97
B
Battery Pack
Removing 42
BIOS
ROM type 17
vendor
 17
Version
 17
BIOS Utility 23–31
Advanced
 26
Boot
 29
Exit
 30
Navigating
 23
Save and Exit
 30
Security
 26
System Security
 30
Bluetooth Module
Removing 121
brightness
hotkeys 12
Button Board
Removing 61
C
Camera Board
Removing 85, 106
caps lock
on indicator 8
Common Problems 144
CRT Cable
Removing 115
D
DIMM Module
Removing 47
Display 3
display
hotkeys 12
E
Euro Key 13
External Module Disassembly
Flowchart 41
F
Features 1
FLASH Utility 31
Flash Utility 31
FRU (Field Replaceable Unit) List 169
H
Hard Disk Drive Module
Removing 45
Hibernation mode
hotkey 12
Hot Keys 10
I
Indicators 8
Intermittent Problems 154
Internal Microphone Failure 151
Internal Speaker Failure 150
J
Jumper and Connector Locations 165
K
Keyboard
Removing 53
Keyboard Failure 148
L
LCD Bezel
Removing 82, 107
LCD Brackets
Removing 88, 101
LCD Cable
Removing 88, 101
LCD Failure 147
LCD Module
Removing 110
LCD Module Disassembly
Flowchart 80
Index 
						

							204
LCD Panel
Removing 86, 103
M
Main Unit Disassembly
Flowchart 51
Mainboard
Removing 115
media access
on indicator 8
Memory Check 144
Microphone
Removing 86, 103
Model Definition 179
N
No Display Issue 145
num lock
on indicator 8
O
ODD Failure 153
Online Support Information 201
P
Panel 4
left
 4
PC Card 8
Power On Failure 144
S
Speaker Module
Removing 77
speakers
hotkey 12
System
Block Diagram 3
T
Test Compatible Components 193
Thermal Module
Removing 76, 112
Touch Pad Failure 149
Troubleshooting
Built-in KB Failure 148Internal Microphone
 151
Internal Speakers
 150
LCD Failure
 147
No Display
 145
ODD
 153
Other Failures
 153
Power On
 144
Touch Pad
 149
USB
 153
U
Undetermined Problems 154
Upper Cover
Removing 57
USB Failure (Rightside) 153
utility
BIOS 23–31
V
volume
hotkeys 12
W
Windows 2000 Environment Test 193
WLAN Board
Removing 48 
						

							205 
						

							206