Active Voice Repartee Using Mailbox Manager Manual

Using Mailbox Manager 

© 2002 Active Voice LLC
All rights reserved.
First edition 2002.
Repartee and TeLANophy are trademarks of Active 
Voice LLC.
Active Voice LLC
Seattle, Washington
U.S.A.
www.activevoice.comTo access your mailbox by computer
1.Launch Mailbox Manager.
2.When the system greets you, enter: 
Host name_______________________________________________________
Extension________________________________________________________
Security Code____________________________________________________
To access your mailbox by...

▲1
Changing your mailbox setup
This guide replaces the “Changing your 
mailbox setup” section of the User 
Guide.
Mailbox Manager allows you to control 
your personal mailbox settings, such 
as:
 Your profile
 Security code
 Recorded and spelled names
 Greetings
 Playback options
 Call transfer options
 Call screening options
 Call holding options
 Message delivery options
 Message groupsYou can also change most of these 
setup options for your personal mailbox 
by phone. When you make a...

CHANGING YOUR MAILBOX SETUP▲2
Working with the Mailbox Manager
The Mailbox Manager allows you to con-
trol how you and your callers interact 
with the voice messaging system by 
phone.
The first time you use the Mailbox Man-
ager, you enter the host name, your 
extension, and your security code in the 
connect dialog box. .The menu bar allows you to navigate 
through the screens of the Mailbox Man-
ager.
TIP:Click “Save” frequently to save 
changes as you make them. If you move 
to another screen within...

3▲REPARTEE USER GUIDE
To change your profile
aAccess the Mailbox Manager (see 
inside front cover).
bClick “Profile.”
cConfirm and change settings as 
needed.
dClick “Save.”
TIP:You must select a recording device 
before you can record greetings, your 
recorded name, or the names of groups. 
If your computer is equipped with a 
microphone and speakers, select “My 
computer.” Otherwise, select “My 
phone.”
To use the Control bar
aOn the control bar, click  to select 
phone or computer playback.
bOn the...

CHANGING YOUR MAILBOX SETUP▲4
Changing your security code
Your security code prevents others from 
using your personal ID to listen to your 
messages. Change your security code as 
often as you like. Your security code 
should be four to ten digits long. 
If you forget your security code, contact 
your system manager.  To change your security code 
by computer
aAccess the Mailbox Manager (see 
inside front cover).
bClick “Profile.”
cClick “Change Code.”dIn the Change Security Code dialog 
box, type your...

5▲REPARTEE USER GUIDE
Changing your recorded and spelled names
The system uses your recorded name 
to identify both you and your messages 
to other callers. You can change your 
spelled name only by phone. If your 
phone keypad has letters, you can also 
spell your name for the system.
The system uses your spelled name for 
the directory. Callers can enter the first 
letters of your name to locate you in 
the directory. You can also remove your 
name from this directory.
To add or remove your name 
from...

CHANGING YOUR MAILBOX SETUP▲6
Changing your greetings
Callers hear a greeting before they leave 
a message. Your mailbox can have one 
of three greetings: standard, busy, or 
alternate. You can rerecord or switch 
between greetings by phone or by com-
puter.
If the system has been configured for 
message notification to your pager, add 
the following message to your greeting: 
“or press 1 to beep my pager.”
Standard greeting
The standard greeting plays when your 
extension is unanswered. A typical...

7▲REPARTEE USER GUIDE
To rerecord your standard, 
alternate, or busy greeting by 
computer
aAccess the Mailbox Manager (see 
inside front cover).
bClick “Greetings.”
cFrom the “Choose a greeting” list 
box, select the greeting to rerecord.
dFor “Greeting source,” click “Record 
my greeting.”
eOn the Control bar, click   to 
record the greeting with your record-
ing device:
Phone: Pick up the handset when 
the phone rings, wait for the beep, 
then speak into the handset.
Computer: Wait for the tone, then...

CHANGING YOUR MAILBOX SETUP▲8
To switch between your stan-
dard and alternate greeting 
by phone
aAccess your mailbox by phone (see 
inside front cover).
bEnter 7 4 5 to switch to your other 
greeting (standard or alternate).
To rerecord your standard, 
alternate, or busy greeting by 
phone
aAccess your mailbox by phone (see 
inside front cover).
bTo rerecord your:
 standard greeting, enter 7 4 6 1.
 alternate greeting, enter 7 4 7 1.
 busy greeting, enter 7 4 8 1.
cEnter ✱ to stop recording.
To...