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Acura Embedded Router AcuConnectLTEV2 VPN User Manual

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    •   DTU status : open and close DTU  
    •   Baud rate : support 300/1200/4800/9600/19200/38400/57600/115200bps  
    •   Link Type : Server link or Client link can be chosen in the DTU configure table. If using it as Server, 
    we suggest you to use fixed IP  of the SIM card. 
    •   Multiple -path Backup : the router can support 4 Server IP at most to meet the need for multiple-
    path data backup.  
    •   Heart Beat function:  You can define heart beat time and heat beat information. So that Server can 
    use the heart beat informati on to identify DTU. 
    2 .2 .9 SNMP  
    •  SNMP Active : Open and close SNMP;   
    •   Contact Info :Setting   
    •   Contact name ; Location:Setting installation location name;  
    •   User :Setting Public name; example: public;  
    •   Host/Subnet: Allow some subnet segment access this SNMP, Default Settings is any(;  
    •   Writable  
    •   Security Mode : Just support this  version;  
    •   Authentication : Just support this version ;   
    •   Encryption : Just support this version ;  
    Attention : Important OID list: 
   (Module Model ) (Systime up time) 1  (Memory Size) 3G Status)  (PPTP 
    Status ) L2TP 
    Status ) 
    2.2 .10 VRRP  
    The Virtual Router Redundancy Protocol (VRRP) is designed to eliminate the single point of failure inherent 
    in the static default routed environment. VRRP specifies an election protocol that dynamically assigns 
    responsibility for a virtual router to one of the VRRP routers on a LAN. The VRRP that cont rols the IP 
    addresses  associated with a virtual router is called the Master, and forwards packets sent to those IP 
    addresses. W hen the Master becomes unavailable, a backup (called Slave) takes the place of the Master. 
    VRRP provides a function similar to the proprietary protocols “Hot Standby Router Protocol (HSRP)” and “IP 
    Standby Protocol (IPSTB)”. If the Master fails, the Backup begins to service traffic formerly handled by the  
    Master. This switchover occurs in 3 to 10 seconds.  
    •   VRRP Active : Check to enabl e VRRP 
    •   VRRP ID : Enter the Group ID for this set of redundant routers.  
    •   Priority:  (1 -255)In a VRRP group, the larger number is Master, the smaller is Slave(backup)  
    •   Interval Time : VRRP Enter the Advertisement interval(sec onds) 
    •   Password:  Enter the shared group  password, or leave blank for no password.   
    •   Virtual IP : All hosts in the LAN are using this IP as default gateway.  
     VRRP Solution:  
    2 .2 .11 Wireless settings 
    2 .2 .11.1 Basic Wireless Settings 
    The basic parameters of Wi -Fi setting.  
    The Radio  function enable and disable.  
    The network mode supports 802.11 b/g/n (draft).  
    Support multi -SSID up to 8.  
    2.2 .11.2 Wireless Security/Encryption Settings 
    The SSID select from multi -SSID setting.  
    •   Security mode include: disable, open, share, wep auto, WPA, wpa- psk, wpa2, wpa2-psk, wpa-
    psk/wpa2- psk, wpa/wpa2, 802.1X.  
    •   Access policy: Set MAC list for access or block.  
    2.2 .11.3 WDS  
    WDS(Wireless Distribution System):The router supports Bridge and Repeater mode now.  
    WDS may provide two modes of wireless access point -to -access point (AP -to -AP) connectivity:  
    Wireless bridging : in which WDS APs communicate only with each other and dont  allow wireless  
                                    clients or stations (STA) to access  them  
    Wireless repeating : in which APs communicate with each other and with wireless  STAs  
    Encryption:  WEP, TKIP and AES.   
    2 .2 .12 Firewall  
    2 .2 .12.1 MAC/IP/Port Filter Settings  
    This section is mainly about MAC/IP/Port fi lter settings 
    •   Basic Settings : Open the filter setting a nd set the filtering principle.  
    •   MAC address: Fill the MAC  address which needs to filter.  
    •   Destination IP : IP of the target computer( the computer which data packet will be sent to)  
    •   Destination Port Rang e: port range of target computer  
    •   Source Port Range : port range of the computer which sends data  
    2 .2.1 2.2 Port Forwarding 
    Port forwarding is the process that your router or firewall uses to sort the right kind of network data to the ri ght  
    port. Computers and routers use ports as a way to organize network data. Different types of data, such as web 
    sites, file downloads, and online games, are each assigned a port number. By using port forwarding, the router 
    or firewall sends the correct data to the correct place.  
    •   Virtual Server Settings : open and close Settings.  
    •   IP address: fill the IP address of forwarding.   
    •   Port Range : fill the Port of forwarding.  
    2.2 .12.3 DMZ Host  
    In computer networking, DMZ is a firewall conf iguration for securing  local  area networks (LANs) . 
    DMZ Settings: open and close Settings.  
    DMZ host IP Address: Please Enter the IP address of the computer which you want to set as DMZ host  
    Note:  When DMZ host is set, the computer is completely exposed to the  external network, the firewall will not 
    influence this host.  
    2.2 .12.4 System Security  
    Include Remote management, Ping from WAN Filter and SPI (State Packet Inspection). 
    2 .2 .13 Administration  
    2 .2 .13.1 Management  
    •   Select Language  
    •   Administrator Settings . The default both are admin.  
    •   Web Port , default P ort is 80, Support 1~65535.  
    •   NTP Settings  
    DDNS: support Dyndns.org/freedns.afraid.org/www.zoneedit.com/www.no- ip.com 
    2 .2. 13.2 Reboot settings 
    This function will detect the status of 3G by ping and complete the corresponding actions according to the ping 
    •   Reboot When Network Error : Choose the box to start the net detection function.  
    •   Check Method (PING): fill the server domain name or IP, and then click the Check button to detect if the 
    fill-in is right.  
    •   Check interval time ( second): the interval time between the first detection and the second detection is 
    60- 86400 seconds.  
    •   Check Count:  when ping detection arrives to default time, but still cannot access, then the router will 
    •   Reboot Count before Sleep : when continuous reboot times arrive to default value, the router will enter 
    sleeping mode. This setting is to prevent the router to reboot continuously when cannot ping access 
    caused by service IP’s error.  
    •   Sleep Time (minute ): here to set sleeping time. W hen arrives, the router will start Ping check again.  
      Note:  This function will be only valid only in 3G permanent on- line and dialing according to the setting time, 
    other modes do not work. Firstly you must detect if the filled- in server domain name or IP is valid. 
    Re boot when timeout 
    Timer (minute): input any number from 60 to1440, the router will reboot when arrives  to default value.  
    2.2 .13.3 Software upgrade  
    Upgrade the firmware to obtain new  
    functionality. It takes about 2 
    minutes. Please don’t move t he 
    router until it reboots automatically.  
    2 .2 .13.4 Parameter Management  
    Here you can make a backup of current 
    settings  or restore previous settings of 
    the router .   
    Export settings: click ‘export’ to export 
    configuration files and then select save 
    Import settings:  click ‘browse’, select 
    previous backup configuration files and 
    then click ‘Import’. Then all the  previ ous 
    settings will be recovered.  
    Load Factory Defaults: click ‘Load 
    Default’ then all settings will be restored 
    to  factory settings. This is not 
    recommended, in order to avoid the loss 
    of important parameters.  
    2 .2 .13.5 Flow Statistics  
         Display the statistics  
          information of system flow.  
    2.2 .13.6 System log  
    From the system log you can read th e  
    various situations after the system starts.  
    Chapter 3  FAQ 
    •  SIM Card Status shows “Not Ready”  
    It means the SIM card is not found, you can   
    take SIM card out, and insert it again.  
    •   Signal Strength is normal, but can’t get WAN IP  
    Check the APN  parameters in WAN settings.  
    •   Can’t visit the router from remote side  
    1) Make a ping to the WAN IP to check whether it is successful.   
    2) We are using 80 as router’s default port, but some ISP block the 80 port, you can confirm with local ISP   
    which ports are open, and change port to try.  
    LAN fails  
    1)  Check RJ45 cable, make sure it is correctly connected.  
    2)  Make sure the PC and router are in same network segment.  
    3)  Disable the PC network card, and re- enable it.  
    4) Reset the router. Press Reset  button   
    for several seconds, it will load to factory   
    Get WAN IP, but PC can’t access internet.  
    1)   Check the DNS, you can make a ping to a normal IP (e.g., if ping IP is ok, the question must be 
    caused by DNS.   
    2)   Make sure the SI M card support data service, you can try it in your cell phone.   
    3)   Signal is too weak. Move antenna or change position to get better signal   
    Port forwarding not working  
    1)   Check with ISP which ports are open by them  
    2) More than 1 router. The most common pr oblem we come across is people who are behind 2 or more routers 
    and don’t realize it.  
      So here is a quick step by step.   
    Step 1. Login into your Router  
            Step 2. Find the status page that shows the WAN/Internet IP address and write it down.   
            Step 3. Log   into the first router/modem now.  
            Step 4. Find the DMZ page  
            Step 5. Enter the IP you wrote down into the DMZ page and enable DMZ. Step 6. Save  and your done. 
    Thankfully it is easy to get port forwarding if this is happening. W e sim ply tell the first router to send all incoming 
    connections to the 2nd router where the port forwarding rules are.  
    Serial port not working  
    Problem (1): I can get heartbeat from client on the TCP Server, but PLC data can’t come Solution: check the baud 
    rat e of router and PLC, make sure their parameter settings are same.  
    Problem (2): I can’t get heartbeat and PLC data from client on the TCP Server. Solution: check the TCP server and 
    port, make sure they are allowed to visit.  
    With the unique set of products, Acura Embedded Systems remains committed to its goal of providing trouble-free and 
    customer-friendly service. A special customer service unit has been set up specifically to cater to our esteemed customers 
    Technical Support:  
    North American Technical support contact your Salesperson  
    [email protected] 
    Mailing address:  
    Acura Embedded Systems Inc. 
    Ph: (604) 502-9666   Fax: (604) 502-9668 
    #101-17825 64 Ave, Surrey, BC V3S 1Z3, CANADA Toll Free :  1-866-502-9666  
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