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Addonics Technologies RAID Tower V SN535E1G User Manual

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    							Technical Support
    If you need any assistance to get your unit functioning properly, please have 
    your product information ready and contact Addonics Technical Support at:
    Hours: 8:30 am - 6:00 pm PST
    Phone: 408-453-6212
    Email: http://www.addonics.com/support/query/
    T E C H N O L O G I E S
    www.addonics.com
    Secure NAS R5
    (SN535E1G)
    User Guide
    Firmware v87a         
    						
    							www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST)    Phone: 408-453-6212  Email: www.addonics.com/support/query/
    Overview
    1
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    Front View SN535E1G
    Back View
    67
    11
    1.Reset Button
    2. HDD
    3. Cipher Key Socket
    4. Power
    5. Drive Activity LED
    6. Power 
    7. NAS Status
    8. RAID Error
    9. Drive Error
    10. Power 
     
    1. Extra Connector for Direct Attach Storage
    2. Power LED
    3. Status LED
    4. DIP Switches for RAID Setting
    5. Reset
    6. RJ45 Connector for LAN Connecting
    7.  USB Connector for Additional USB Storage 
    8. 40x40mm Cooling Fan
    9. Power Cord Socket
    10. 110 / 240 V Switch
    11. 320w ATX Power Supply 
    						
    							www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST)    Phone: 408-453-6212  Email: www.addonics.com/support/query/
    Power Cord (U.S. Version Shown) eSATA Cable
    Network Cable
    Cipher Keys
    WARNING: Please remember to
    set the power supply to your local outlet voltage prior to plugging in the power cord. Failure to do somay damage the power supply.
    Power LED (next to Power Switch): glows green while unit is turned on.
    Power LED (on Cipher Chain Module): glows green when Cipher is unlocked.
    Drive Activity LED: Glows blue to indicate power, flashes magenta (blue 
    and red) to indicate activity.
    HDD LED (on Cipher Chain Module): blinks to indicate RAID activity.
    NAS Status LED (front and rear): glows when idle, blinks to indicate the unit 
    is booting or busy.
    RAID Error: glows to indicate the RAID is either degraded or offline, blinks to 
    indicate rebuilding is in progress.
    Drive Error:  blinks to indicate a spare drive that is rebuilding.
    RESET button  (on Cipher Chain Module): press to activate with inserted key 
    (or deactivate if no key is inserted).
    RESET button  (rear, on NAS module): press and hold as described in 
    Resetting the NAS Unit.
    SET button  (rear, next to dipswitch): press and hold during power-up to set 
    or reset the RAID setting.
    POWER LED (rear, on NAS module): indicates the NAS module is powered up.
    RAID Setting Dipswitch: used with SET button to define or delete a RAID array.
    DAS Connector: used for connecting the RAID array to an external computer.
    RJ45 Connector: used for connecting to 10/100/1000 Mbit network.
    USB Connector: used for attaching additional USB 2.0 storage to the NAS unit. 
    						
    							www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST)    Phone: 408-453-6212  Email: www.addonics.com/support/query/
    Installation
    Network Connection
    The Secure NAS unit is factory configured for dynamic IP addressing (DHCP 
    client). Connect the unit to a network (router or switch) where DHCP is 
    supported. Static IP may be assigned later after initial setup.
    Storage
    The Secure NAS unit does not support FIS switching for port multipliers,\
     
    otherefore the installed drives must be configured as a RAID array. Externally, 
    through the use of USB hubs, up to a total of 16 physical storage device\
    s may 
    be connected, counting the Secure NAS units RAID array. One SATA port 
    multiplier in JBOD mode may be connected using USB; however, with more 
    than one such port multiplier connected only one will function – othe\
    rs will not 
    be recognized at all.
    Each physical unit may be formatted with up to 4 individual partitions u\
    sing a 
    Master Boot Record (MBR), or up to 15 individual partitions using a GU\
    ID 
    Partition Table (GPT). Supported file systems are: FAT32, ext2, ext3, ext4, XFS, 
    and NTFS. The NAS 4.0 unit will by far provide the best performance when 
    using the XFS file system on the Secure NAS units RAID array.
    NOTE: Initializing a drive with MBR is limited to drives less than 2TB in cap\
    acity with up to 4 
    partitions total. For drives greater than 2TB in capacity or if more tha\
    n 4 partitions are desired, the 
    drive must be initialized using a GPT boot record.
    Cipher key
    The two cipher keys have an identical, unique encryption code. One of th\
    ese 
    keys should be kept in a safe and secure location and can be sent back t\
    o 
    Addonics for duplicating additional keys. If you are down to the last ke\
    y, be sure 
    to make a back up of all the data stored inside your NAS unit prior to s\
    ending 
    the last key to Addonics. Addonics is not responsible for keys lost in the mail or 
    for retrieval of the data inside the encrypted hard drive.
    IMPORTANT: There is no back door for the Cipher tower encrypted hard 
    drives if the Cipher keys are lost or stolen.
    The Secure NAS units RAID Array is directly connected to the CipherChain 
    module internally. The Cipher Key must be inserted before powering up the unit 
    in order to configure the RAID array. During normal operation, the RAID array 
    may only be accessed while the CipherChain module is unlocked by either \
    powering up the unit or pressing the CipherChain RESET button while the 
    Cipher Key is inserted. The POWER LED on the CipherChain module indicates 
    the CipherChain is unlocked. If the CipherChain POWER LED is not glowing\
    , 
    the RAID array cannot be configured or accessed. 
    						
    							www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST)    Phone: 408-453-6212  Email: www.addonics.com/support/query/
    Drive Installation
    1. Be sure all doors are unlocked, use the provided keys to unlock if ne\
    eded.
    2. Gently pull the lever on the door to release it.
    3. Insert the drive as shown on the label inside the door: The SATA connector 
        toward the rear, with label side to the right. The drive should slide in easily, 
        dont force it.
    4. Close the door on the drive bay. It should also give little resistance, dont force 
        it. It can help to slightly tug the lever while snapping the door sh\
    ut to make it 
        easier. As soon as the drive is in position it will power up.
    5. The drives may be locked in place if desired.
    Direct Attached Storage (“DAS”) Connector
    The Secure NAS units RAID array may be connected from the DAS connector\
     
    directly to a computer using the eSATA cable provided. This connection can be 
    useful for adding content directly to the RAID array.
    NOTE: The DAS Connector is a hardware controlled switch, activated by insertin\
    g an eSATA cable 
    into the eSATA port on the back of the Secure NAS unit. The Secure NAS units RAID array will 
    instantly disconnect from the NAS controller inside the unit, even if th\
    ere is nothing connected to the 
    other end of the eSATA cable. DO NOT connect an eSATA cable to the DAS Connector except 
    when using the RAID array with an external computer.
    RAID Configuration
    The Secure NAS unit does not support SATA Port Multipliers. Using the unit with 
    more than one drive requires a RAID configuration.
    Using identical drives for all settings other than LARGE is strongly 
    recommended. Creating a LARGE array using drives that have different 
    properties will use all space on all members, and performance will match\
     that of 
    the member in use during any particular I/O operation. Creating a RAID u\
    sing 
    drives that are not all the same size will result in all members using o\
    nly as 
    much space as the smallest member. Creating a RAID using drives that have 
    different performance will degrade the overall performance of the array.
    Any number of drives may be installed in the unit, the RAID Modes availa\
    ble are 
    as follows:
    NOTE: RAID 0 and LARGE modes are NOT recommended for use on the Secure NAS unit.
    Num ber  of d ri ves R AID  Mode 
    1 J B O D Mode  only 
    2 RAID  0, 1,  C LON E, LA RG E 
    3 RAID  0,  3,  5,  C LO NE, LA RGE 
    4 R AID  0,  10,  3 , 5,  C LON E, LA RGE 
    5 RAID  0,  3,  5,  C LO NE, LA RGE 
      
    						
    							www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST)    Phone: 408-453-6212  Email: www.addonics.com/support/query/
    RAID Modes
    The Secure NAS unit supports one drive in JBOD Mode, several types of RA\
    ID 
    and some non-RAID drive sets. Each configuration has different properties and 
    requirements, as follows:
    JBOD Mode (Individual Drives)
    Number of drives: 1
    Unit capacity: N/A
    Spares: no
    Fault tolerance: none
    JBOD mode may only be used with one drive installed in the Secure NAS un\
    it.
    RAID 0 (Stripe set)
    Number of drives: at least 2
    Unit capacity: size of each member times number of members.
    Spares: no
    Fault tolerance: none - if any member is lost all data is lost (see not\
    e).
    RAID 0 “stripes” the file system across the array by placing “c\
    hunks” of data 
    sequentially between drives in a specific order.
    NOTE: Risk of data loss compared to a single drive multiplies by the num\
    ber of 
    members in a RAID 0.
    RAID 1 or 10 (Mirror set, Stripe of mirror sets)
    Number of drives: 2 (RAID 1) or 4 (RAID 10).
    Unit capacity: size of one member (RAID 1) or size of two members (RA\
    ID 10).
    Spares: yes – if EZ mode is not disabled and 3 (RAID 1) or 5 (RAID\
     10) drives 
    are present, the array will be initialized with a spare.
    Fault tolerance: RAID 1 can withstand the loss of one drive without losi\
    ng data. 
    RAID 10 can withstand the loss of one drive from each mirror set without\
     losing 
    data.
    RAID 1 works by duplicating the exact same data on two drives.
    RAID 10 works by using two RAID 1 sets configured as members of a RAID 0\
    . 
    Disks 1 and 2 are mirrored, disks 3 and 4 are mirrored, and the two mirr\
    or sets 
    are striped together.
    RAID 3 (Stripe set with dedicated parity)
    Number of drives: at least 3
    Unit capacity: size of one member times number of members minus one.
    Spares: yes
    Fault tolerance: can withstand the loss of one drive without losing data\
    .
    RAID 3 works by striping data for individual I/O blocks across all membe\
    rs 
    except one, which contains parity data for the stripe set computed inter\
    nally by 
    the Port Multiplier. In the event of failure, the missing information can be 
    calculated using the parity information. 
    						
    							www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST)    Phone: 408-453-6212  Email: www.addonics.com/support/query/
    RAID 5 (Stripe set with striped parity)
    Number of drives: at least 3
    Unit capacity: size of one member times number of members minus one.
    Spares: yes
    Fault tolerance: can withstand the loss of one drive without losing data\
    .
    RAID 5 works by striping entire I/O blocks across all members of the set\
    , with 
    each member taking turns carrying parity data computed by the Port Multi\
    plier. 
    In the event of failure, the missing information can be calculated using\
     the parity 
    information.
    CLONE (Mirror set)
    Number of drives: at least 2
    Unit capacity: size of one member.
    Spares: yes
    Fault tolerance: can withstand the loss of any number of drives without \
    losing 
    data as long as at least one complete member remains online. CLONE mode \
    works the same way as RAID 1, by maintaining a complete copy of the enti\
    re 
    set of data on each drive.
    LARGE (Spanned set)
    Number of drives: at least 2
    Unit capacity: 100% of all drives together regardless of differences in size
    Spares: no
    Fault tolerance: cannot withstand the loss of any drives without losing \
    data. 
    However, some data may be recovered as long as the drive(s) carrying the file\
     
    system data (boot record, directory, etc.) remain online. LARGE mode is neither 
    a RAID nor is it a JBOD. It works by declaring the sum of all available \
    space of 
    the member drives as a single unit, without striping the data. As each member is 
    filled, new data is stored on the next.
    Notes about Spare Drives
    To create an array with one or more spares, set or modify the RAID mode w\
    hile 
    the spares are not inserted in the RAID array. When EZ mode is enabled 
    (SW1:2 OFF), individual drives connected when an array is present are \
    considered spare. Spare drives must be equal to or larger in size than t\
    he 
    smallest member. When any type of array is defined, individual units will be 
    considered spare.
    If EZ mode is disabled (SW1:2 ON), all individual drives not configure\
    d as array 
    members will be offered to the host adapter as separate units. The Secure NAS 
    unit does not the Port Multipliers switching protocol, so this feature \
    is not 
    supported.
    RAID 0 and LARGE arrays are not fault-tolerant and spare drives will not\
     be 
    useful. When a spare drive is present and a fault-tolerant RAID (1, 10,\
     3, 5, or 
    CLONE) is defined, EZ mode will automatically rebuild any available spa\
    res into 
    the array to replace a failed member. During this process, the spare drives Error 
    LED will flicker along with the RAID Error LED until rebuilding is compl\
    ete. 
    						
    							www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST)    Phone: 408-453-6212  Email: www.addonics.com/support/query/
    Configuring the RAID Using Dipswitches
    Resetting the RAID
    NOTE: This procedure destroys all RAID data. It should not harm individual 
    drives or their contents; however, creating backups of all data is strongly 
    recommended before proceeding.
    Be sure the port multiplier is connected to an active host before procee\
    ding. The 
    port multiplier will not complete the process if it has no host connecti\
    on.
    1. Power down the unit and set the dip switch to the desired RAID Mode.
    2. While holding the SET button, turn the unit on. A long beep will sound from 
    the Port Multiplier. The SET button may be released once the long beep starts.
    Shortly after releasing the SET button, the port multiplier should “chirp” to 
    indicate the process is complete. If instead of a chirp the Port Multipl\
    ier sounds 
    a series of short beeps, an error has occurred during the process.
    Setting or Modifying the RAID Mode
    NOTE: Setting or modifying the RAID mode destroys all data.
    Be sure the port multiplier is connected to an active host before procee\
    ding. The 
    port multiplier will not complete the process if it has no host connecti\
    on.
    1. Follow the procedure for resetting the RAID Mode.
    2. Power down the unit and set the dip switch to the desired RAID Mode.
    3. While holding the SET button with a ballpoint pen, turn the unit on. A long 
    beep will sound from the Port Multiplier. The SET button may be released once 
    the long beep starts.
    Shortly afterward, the port multiplier should “chirp” to indicate \
    the process is 
    complete. If instead of a chirp the Port Multiplier sounds a series of s\
    hort beeps, 
    an error has occurred during configuration of the array.
    BZS Switch (SW1:1):
    The BZS switch is used to silence the audible alarm buzzer. The OFF position 
    permits the audible alarm, and the ON position silences the audible alar\
    m. The 
    BZS switch has immediate effect.
    EZ Switch (SW1:2):
    The EZ (spare) switch inhibits spares when ON. When in the OFF positio\
    n, all 
    individual drives (not defined as members of an array) are considered \
    spare and 
    are not offered to the operating system. Should a RAID become degraded, 
    when the EZ switch is in the OFF position a spare drive will be used 
    automatically to rebuild the RAID, if present. EZ mode is determined whe\
    n the 
    unit is powered up. Changing the switch will have no effect until the unit has 
    been re-powered.
    Warning: turning off the EZ switch to rebuild an array will consider any \
    drives not declared array members to be eligible for rebuild as a spare.\
     
    Rebuilding will destroy all existing data on that drive and the drive ch\
    osen 
    is not predictable. Disconnect any individual drives with valuable data \
    on 
    them before enabling EZ Mode. 
    						
    							www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST)    Phone: 408-453-6212  Email: www.addonics.com/support/query/
    The NAS Controller Unit Boot Process
    Upon powering up the unit, the status LED will blink at first between br\
    ight and 
    dim, then remain dark for a few moments, then begin to blink between bri\
    ght 
    and dark for a while and finally settle down to glowing steadily. Once this 
    pattern is complete the unit is ready to communicate. 
    This process normally takes about a minute or less, but may take longer \
     
    depending on the complexity of the configuration, storage and LAN 
    connections. With the 240 possible file systems, booting may take severa\
    l 
    minutes or longer. 
    Resetting the NAS Controller
    Should a problem arise with the NAS Controller or its configuration, the\
     unit 
    may be reset simply by turning the unit off, then back on after a few moments. If 
    this doesnt clear the problem, the unit may be returned to its factory \
    configuration by gently pressing and holding the reset button between th\
    e 
    power and LAN connectors until the Status LED blinks slowly, then rapidly. After 
    releasing the Reset button while blinking slowly there will be no change\
    s. After 
    releasing the button once the Status LED blinks rapidly, the Status LED will 
    continue to blink for a while, and may possibly glow steadily for a whil\
    e as well. 
    Eventually it will begin the boot process, beginning with blinking betwe\
    en bright 
    and dim. Once the boot process is complete and the LED is glowing steadi\
    ly 
    again, all settings will have been cleared and the unit is ready to comm\
    unicate 
    with all settings reset to the factory default – including the networ\
    k and device 
    name settings. 
    If the process appears to become stuck or takes too long to complete, yo\
    u can 
    try disconnecting power, then reconnect and after the Status LED blinks bright 
    and dark a few times, try the Reset button again. RAID Mode Switches M2, M1, M0 (SW1:3 – SW1-5)
    The RAID Mode switches define what type of RAID will be initialized when\
     the 
    unit is powered up while the RAID Mode button is held down, as follows:
    NOTES:
    1.  Audible Alarm is recommended at all times.
    2.  EZ mode has no effect when no array is defined.
    3.  Disabling EZ for RAID 0 and LARGE is strongly recommended.
    Dip sw itc h  Position  1 (B ZS )1 2 (E Z)  3 (M2)  4 (M1)  5 (M0)  JB O D ( Indiv idual D riv es) 
    *  FA C TO RY 
    D EFA ULT  SETTI NG 
    OFF  
    OFF2 OFF   OFF  OFF 
    RAID  0  OFF  ON3 ON ON ON 
    RAID  1  OR 1 0  OFF  OFF  ON  ON  OFF 
    RAID  3  OFF  OFF  ON OFF  OFF  
    RAID  5   OFF  OFF  OFF  ON  OFF 
    CLO NE OFF  OFF  OFF ON ON 
    LARGE   OFF  ON  ON  OFF  ON 
      
    						
    							www.addonics.comTechnical Support (M-F 8:30am - 6:00pm PST)    Phone: 408-453-6212  Email: www.addonics.com/support/query/
    Once you have connected to the Web Interface, the Initial Setup page will appear:
    Click Next, then a dialog will appear requesting the Administrator login. The 
    default username is admin and the password is 123456 (without the 
    double-quote marks). Next, set a custom password for the admin account.\
     The 
    admin account name may also be changed.
    Initial Setup
    Windows: All of the Secure NAS units functions and features are configured 
    using a Web Interface. Once the hardware is installed, access the Web 
    Interface with a web browser on a computer attached to the same network \
    by 
    typing in “http://addnas” - this will work on most Windows systems\
    . Be sure the 
    computer accessing the NAS has the Workgroup name set to WORKGROUP.
    MAC: 
    Mac users may need to determine the Secure NAS units IP address by 
    opening a Terminal window and typing the following command:
    smbutil lookup addnas 
    This utility should return the Secure NAS units IP address. Typing this address 
    into the web browser should open the Secure NAS units Web Interface.
    Linux: Linux users may need to determine the Secure NAS units IP address if 
    Windows name resolution support is not fully installed and configured, b\
    y 
    examining the DHCP servers clients table and attempting to connect to each 
    unidentified IP address using a browser until the Secure NAS units Web 
    Interface appears. 
    						
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