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ADT Security Services Mobile Portal User Guide

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ADTPulse
SM
InteractiveSolutions
MobilePortalUserGuide 

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ADTPulseS MInteractiveSolutionsMobilePortalUserGuide
Pageii
LicenseInformation:ALAlabamaElectronicSecurityBoardofLicensure,7956VaughnRd.,
Montgomery36116,(334yf264-9388;AK256239,5520LakeOtisPkwy.,Anchorage,AK99507;
ARE0055,RegulatedbyArkansasBd.ofPrivateInvestigators&PrivateSecurityAgencies,#1State
PolicePlazaDr.,LittleRock72209,(501yf618-8600;AZROC109396-C12;ROC109402-L67;CA
ACO4227,PPO12949,707408;alarmcompanyoperatorsarelicensedandregulatedbytheBureau...

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ADTPulseS MInteractiveSolutionsMobilePortalUserGuide
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Contents
Prefaceiv
AboutThisGuideiv
Audiencev
TypographicConventionsvi
ManagingYourSiteFromaMobileDevice1
SigningIn1
SigningOut1
HomeScreen2
SystemIcon2
SecurityStatusandModes3
CamerasandOtherDevices3
StatusIcons3
SiteLink4
GeneralControls5
ConfirmationMessage6
ChangingtheSite7
Arming/DisarmingYourSecuritySystem8
AboutModes9
SwitchingModes10
ViewingSensorStatus11
WorkingwithVideoClips12
ViewingVideoClips13
ViewingIndividualVideoFrames15...

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ADTPulseS MInteractiveSolutionsMobilePortalUserGuidePreface
Pageiv
Preface
AboutThisGuide
Thisguideprovidesinformationabouttheservicesandfunctionsavailablewiththemobileportalandhow
toaccessthem.Themobileportalisdesignedtorunonfeaturephones.Ifyouhaveasmartphonelikean
iPhoneorAndroidphone,therearespecificappsforthosephones,withseparateuserguidesdescribing
theircapabilities. 

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ADTPulseS MInteractiveSolutionsMobilePortalUserGuide
Pagev
Audience
Thisguideisintendedforpeoplewhowanttousethemobileportaltoaccessremoteinteractiveservices
fortheirhomeorbusiness. 

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ADTPulseS MInteractiveSolutionsMobilePortalUserGuide
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TypographicConventions
Thisdocumentusesthefollowingtypographicconventionstohelpyoulocateandidentifyinformation:
ItalictextIdentifiesnewterms,emphasis,andbooktitles
BoldtextIdentifiesbuttonnamesandotheritemsthatyoucanclickortouchinthe
graphicaluserinterfaceorpressonacomputerkeyboard
MonotextIdentifiestexttoenteronthekeyboard
Note:Notesprovideextrainformationaboutatopicthatisgoodtoknowbutnotessentialtothe
process....

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ADTPulseS MInteractiveSolutionsMobilePortalUserGuide
ManagingYourSiteFromaMobile
Device
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ManagingYourSiteFromaMobileDevice
Asanalternativetoaccessingthewebportal,youcanuseyourweb-enabledmobiledeviceto:
Checkthestatusofyoursite
Armordisarmyoursecuritysystem
Captureandviewpicturesandvideoclips
Changethermostatsettings
Turnlightsoffandon
Modifylightinglevels
Monitorenergyusage
Lockandunlockdoors
Viewalarmsandalarmhistory
Youcanusethewebportalwhenyouareathomeoratworkandthemobileportalwhenyouareonthe...

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ADTPulseS MInteractiveSolutionsMobilePortalUserGuideHomeScreen
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HomeScreen
Whenyousignintothemobileportal,theHomescreenappears.
Note:AllofthelinksshownabovemightnotappearonyourHomescreen,dependingonwhich
devicesyouhaveinstalledatyoursite.
TheHomescreenprovidesinformationaboutyoursystemandshowssomeofthecurrentsettings.Select
anylinkontheHomescreentoviewrelatedinformationormakechanges.
Eachtimeyousignin,thedateandtimeofyourlastsigninandthenumberoffailedsign-inattempts,if...

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Redwithblackstripesandanexclamationmarkindicatesanalarmstatethatrequiresimmediate
attention.
Grayindicatesthatremoteaccessiscurrentlyunavailable.
Ifoneormoresmallersymbolsappearonthesystemicon:
Areddiamondindicatesasensorproblem.
Ayellowcircleindicatesthatdoorsorwindowsareopen.Anumberappearsintheyellowcircleto
indicatethenumberofopensensors.
Waveformsaroundtheshieldindicatethatmotionisdetected.
SecurityStatusandModes
BeneaththesystemiconaretheSecurityandModesstates....

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ADTPulseS MInteractiveSolutionsMobilePortalUserGuideHomeScreen
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IconDescription
On–Wholehomemeterdevicethatmeasurestheentire
home'senergyconsumption.Onlyoneofthesepersite.
Off–Energymonitoringdeviceforlargeloadappliances,
socketLevel,andcombinationswitches.
On–Energymonitoringdeviceforlargeloadappliances,
socketLevel,andcombinationswitches.
Offline
Lowbattery
Unknown(remoteaccesscurrentlyunavailableyf
Thetextnexttoeachiconprovidesmoreinformationaboutthedevice'sstatus....
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