ADT Security Services Safewatch Pro 2000 User Manual

							– 31 –
TROUBLE CONDITIONS (Continued)
Other Trouble
Displays
(Continued)7.AC LOSS  is  displayed  The system is operating on battery power only due to an
(or NO AC)
AC power failure.
If only some lights are out on the premises, check circuit
breakers and fuses and reset or replace as necessary.
If AC power cannot be restored and a “low system battery”
message appears (see item 2 on the previous page),
CALL FOR SERVICE .
8.Busy-Standby
(or dI)If this remains displayed for more than 1 minute, system is
disabled. CALL FOR SERVICE IMMEDIATELY.9.OPEN CIRCUIT  The touchpad is not receiving signals from the control.
(or OC) CALL FOR SERVICE.10.Long Rng TrblIf part of your system, back-up Long Range Radio com-
(or bF) munication has failed.  CALL FOR SERVICE.
Total Power FailureIf there is no touchpad display at all, and the READY indicator is not lit,
operating power (from AC and back-up battery) for the system has stopped and the
system is inoperative. CALL FOR SERVICE IMMEDIATELY.
In The Event Of Telephone Operational Problems
In the event of telephone operational problems, disconnect the control from the phone line by removing the plug fromthe phone wall jack. We recommend that your installer demonstrate this disconnection on installation of the system. Donot attempt to disconnect the phone connection inside the control. Doing so will result in the loss of your phone lines. Ifthe regular phones work correctly after the control has been disconnected from the phone wall jack, the control has aproblem and you should immediately call for service. If upon disconnection of the control, there is still a problem on thephone line, notify the telephone company that they have a problem and request prompt phone repair service. The usermay not under any circumstances attempt any service or repairs to the security system. Repairs must be made only byADT authorized service (see the LIMITED WARRANTY statement for information on how to obtain service). 
						

							–32–
FIRE ALARM SYSTEM (IF INSTALLED)GeneralYour fire alarm system (if installed) is on 24 hours a day, for continuous protection. In the
event of an emergency, the strategically located smoke and heat detectors will
automatically send signals to your system, triggering a loud, interrupted pulsed sound*
from the Touchpad(s). This sound will also be produced by any external sounders. A FIRE
message will appear at your Touchpad and remain on until you silence the alarm (see
below for silencing fire alarms).
*
 Temporal pulse sounding is produced for Fire alarms, as follows: 3 pulses–pause–3 pulses–pause–3 pulses–pause. . . , repeated.
TYPICAL FIRE EMERGENCY DISPLAYS
FIRE 05   MASTERBE DROOM
05ALARM FIRE
AC
CUSTOM DISPLAY TOUCHPAD ENGLISH DISPLAY TOUCHPAD
Silencing
Fire Alarms1 . You can silence the alarm at any time by pressing the OFF key (the security code is
not needed to silence fire alarms). To clear the display, enter your code and press the
OFF key again (to clear Memory of Alarm).
2 . If the Touchpads FIRE display does not clear after the second OFF sequence, smoke
detectors may still be responding to smoke or heat producing objects in their vicinity.
Investigate, and should this be the case, eliminate the source of heat or smoke.
3 . If this does not remedy the problem, there may still be smoke in the detector. Clear it
by fanning the detector for about 30 seconds.
4 . When the problem has been corrected, clear the display by entering your code and
pressing the OFF key. 
						

							– 33 –
FIRE ALARM SYSTEM (Continued)
Manually Initiating
a Fire Alarm1 . Should you become aware of a fire emergency before your detectors sense the
problem, go to your nearest Touchpad and manually initiate an alarm by pressing the
panic key assigned for FIRE emergency for 2 seconds. Check below, and in the
PANIC KEYS section.
2 . Evacuate all occupants from the premises.
3 . If flames and/or smoke are present, leave the premises and notify your local Fire
Department immediately.
4 . If no flames or smoke are apparent, investigate the cause of the alarm. The zone
number(s) of the zone(s) in an alarm condition will be displayed at the Touchpad.
Panic Key Assigned
for FIRE EmergencyThe “A” key has been assigned for manually initiating a FIRE alarm.
Important:
 Verify this with your installer.
 Press 
    A   
  for 2 seconds.
DISPLAYS FOLLOWING MANUAL INITIATION OF A FIRE ALARM
FIRE 95
95ALARM
FIRE
AC
 CUSTOM DISPLAY TOUCHPAD ENGLISH DISPLAY TOUCHPAD 
						

							–34–
NATIONAL FIRE PROTECTION ASSOCIATION
RECOMMENDATIONS ON SMOKE DETECTORS
DININGKITCHEN
BEDROOMBEDROOM
BEDROOM
BEDROOM
LIVING ROOMJ
JJJ
J
s
s
BEDROOMBDRM
BDRM DINING 
LIVING ROOM TV ROOMKITCHEN
n
nn
J
JJ JJ
J
s
JJ
J
BEDROOM
BEDROOM TO
BR
n
n
nn
n
LVNG RM
BASEMENTKTCHN
ss
.CLOSED
DOORGARAGE
sSmoke Detectors for Minimum Protection
Smoke Detectors for Additional Protection
Heat-Activated Detectors
With regard to the number and placement of
smoke/heat detectors, we subscribe to the
recommendations contained in the National
Fire Protection Associations National Fire
Alarm Code (NFPA 72) noted below.
Early warning fire detection is best achieved
by the installation of fire detection equipment
in all rooms and areas of the household as
follows:
A smoke detector installed outside of each
separate sleeping area, in the immediate
vicinity of the bedrooms and on each
additional story of the family living unit,
including basements and excluding crawl
spaces and unfinished attics.
In addition, the NFPA recommends that you
install heat or smoke detectors in the living
room, dining room, bedroom(s), kitchen,
hallway(s), attic, furnace room, utility and
storage rooms, basements and attached
garages. 
						

							–35–
EMERGENCY EVACUATION
Steps to Safety
¥
FRONT
¥
BACK
¥BEDROOM
BATH
BEDROOM
KITCHEN
BACK DOOR
1   FLOORSTBEDROOM
BEDROOM2    FLOORND
BATH
BEDROOM
PORCHCLOSET
Establish and regularly practice a plan of escape in the event of fire. The following
steps are recommended by the National Fire Protection Association:
1 . Plan on your detector or your interior and/or exterior sounders warning all
occupants.
2 . Determine two means of escape from each room. One path of escape should
lead to the door that permits normal exit from the building. The other may be a
window, should your path be unpassable. Station an escape ladder at such
windows if there is a long drop to the ground.
3 . Sketch a floor plan of the building. Show windows, doors, stairs and rooftops that
can be used to escape. Indicate escape routes for each room. Keep these routes
free from obstruction and post copies of the escape routes in every room.
4 . Make sure that all bedroom doors are shut while you are asleep. This will prevent
deadly smoke from entering while you escape.
5 . Try the door. If the door is hot, check your alternate escape route. If the door is
cool, open it cautiously. Be prepared to slam the door if smoke or heat rushes in.
6 . In smoky areas, crawl close to floor, hold your breath, and/or cover mouth and
nose with a wet cloth.
7 . Escape quickly; dont panic.
8 . Establish a common meeting place outdoors, away from your premises, where
everyone can meet and then take steps to contact the authorities and account for
those missing. Choose someone to assure that nobody returns to the premises
— many die going back 
						

							– 36 –
MAINTAINING YOUR SYSTEM
Taking Care of
Your SystemThe components of your security system are designed to be as maintenance-free as possible.
However, to make sure that your system is in reliable working condition.
1 . Test your system weekly.
2 . Test your system after any alarm occurs (see 
TESTING THE SYSTEM).
Silencing Low
Battery Warning
Tones at the
TouchpadYou can silence the touchpad’s warning tones by pressing the OFF key, but the touchpads
low battery message display will remain on as a reminder that you have a low battery condition in
one or more of your sensors. When you replace the weak battery with a fresh one, the sensor
will send a good battery signal to the control as soon as the sensor is activated
(opening/closing of door, window, etc.), causing the low battery display to turn off. If the sensor
is not activated, the display will automatically clear within approximately 1 hour.
Replacing
Batteries in
Wireless
Sensors
Wireless sensorsmay not have beenused in yoursecurity system
Each wireless sensor in your system has a 9-volt or 3-volt battery. The system detects a low
battery in any wireless sensor, including smoke detectors, the optional personal emergency
transmitter, and the optional portable wireless touchpad. (A low battery in a portable wireless
touchpad is detected as soon as one of its keys is pressed, and the wired touchpad will display
“00”.)
Alkaline batteries provide a minimum of 1 year of operation, and in most units and applications,
provide 2–4 years of service. 3-volt lithium batteries provide up to 4 or more years of operation.
Actual battery life will depend on the environment in which the sensor is used, the number of
signals that the transmitter in the sensor has had to send, and the specific type of sensor.
Factors such as humidity, high or low temperatures or large swings in temperature, may all lead
to the reduction of actual battery life in an installation.
If you have a low battery in a wireless sensor, a low battery message is
displayed on the touchpad. 
						

							– 37 –
MAINTAINING YOUR SYSTEM
 (Continued)
In addition, a battery-operated smoke detector with a low battery also emits a single chirp
sound approximately once every 20–30 seconds, identifying itself as the smoke detector with
the weak battery.Note: 
The low battery message comes on as a warning that battery replacement in indicated
sensor(s) is due within 30 days. In the meantime, a sensor causing a low battery indication is still
fully operational.
Important: Use only batteries recommended by your installer as replacement.
Routine Care•Treat the components of your security
 system as you would any other electrical equipment.
Do not slam sensor-protected doors or windows.
•Keep dust from accumulating on the touchpad and all protective sensors, particularly on
motion sensors and smoke detectors.
•The touchpad and sensors should be cleaned carefully with a dry soft cloth. 
Do not spray
water or any other fluid on the units. 
						

							– 38 –
QUICK GUIDE TO SYSTEM FUNCTIONS
FUNCTION PROCEDURE COMMENTSCheck ZonesPress READY key. To view faulted zones when system not ready.Arm SystemEnter code. Press arming key desired:
(AWAY, STAY, INSTANT)Arms system in mode selected.Quick Arm
(if programmed)Press #. Press arming key desired:
(AWAY, STAY, INSTANT)Arms system in mode selected, quickly and without use of code.Bypass Zone(s)Enter code. Press BYPASS key.
Enter zone number(s) to be bypassed
(use 2-digit entries).Bypassed zones are unprotected and will not cause an alarm if violated.Quick Bypass
(if programmed)Enter code. Press BYPASS key. Bypasses all faulted zones automatically.Silence Sounders
Burglary:
Fire:
Check:Enter code. Press OFF key.
Press OFF key.
Press any key.Also disarms system. Memory of alarm remains until cleared.
Memory of Alarm remains until cleared.
Determine cause.Disarm SystemEnter code. Press OFF key. Also silences sounders. Memory of alarm remains until cleared.Clear Alarm MemoryAfter disarming, enter code again.
Press OFF key again.Touchpad will beep rapidly upon entry if alarm has occurred.
Alarm display will remain upon disarming until cleared.Duress (if active
and connected to
Customer Care Center)Arm or disarm normally, but
use your 4-digit Duress code to do so.Performs desired action and sends silent alarm to Customer Care Center.Panic Alarms
(as programmed)Press key [A], [B], or [C] for at least 2 seconds. See  the PANIC KEYS section for functions programmed for your system.
Keys “A” and “B” may have been programmed for single-button arming
(see ARMING PERIMETER ONLY and ARMING ALL PROTECTION
sections).Chime Mode
To turn ON or OFF:
 Enter code. Press CHIME key. Touchpad will sound if doors or windows are violated while system is
disarmed and chime mode is ON.
Test Mode
To turn ON: 
Enter code. Press TEST key.
To turn OFF: 
Enter code. Press OFF key.Tests alarm sounder and allows sensors to be tested.
Phone Access
(Smartphone Module)
if applicableConsult 
Phone Access Users Guide
 that
accompanies the Phone Module.Permits system access remotely, via Touch-tone phone (see pages 6). 
						

							– 39 –
SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS
(ENGLISH DISPLAY TOUCHPADS)
SOUND CAUSEDISPLAYLOUD, INTERRUPTED
*
Touchpad & ExternalFIRE ALARMFIRE is displayed; zone number of zone in alarm is displayed. If a fire alarm is
manually activated, zone number 95 will be displayed.LOUD, CONTINUOUS
*
Touchpad & ExternalBURGLARY/AUDIBLE
EMERGENCY ALARMALARM  is displayed. Zone number of zone in alarm is also displayed.ONE SHORT BEEP
(not repeated)
Touchpad onlya. SYSTEM DISARM
b. SYSTEM ARMING ATTEMPT
    WITH AN OPEN ZONE.
c. BYPASS VERIFYa.  READY indicator light comes on.
b. The number of the open protection zone is displayed.
c. Zone numbers of the bypassed protection zones are displayed (one beep is
    heard for each zone displayed). Subsequently, BYPASS is displayed.ONE SHORT BEEP
(once every 40 seconds)
Touchpad onlya. SYSTEM IS IN TEST MODE
b. LOW  BATTERY AT A
    TRANSMITTERa. Opened zone numbers will appear.
b. BAT displayed with zone number of transmitter.TWO SHORT BEEPS
Touchpad onlyARM AWAYAWAY is displayed. Red ARMED indicator is lit.THREE SHORT BEEPS
Touchpad onlya.  ARM STAY OR INSTANT
b.  ZONE OPENED WHILE SYSTEM
     IS IN CHIME MODE.a. STAY or INSTANT is displayed. Red ARMED indicator is lit.
b. CHIME displayed; zone number of open protection zone will be displayed if the
    [Q] key is pressed.RAPID BEEPING
Touchpad onlya. TROUBLE
b. MEMORY OF ALARM
c. SYSTEM LOW BATTERY
d. EXT. SOUNDER WIRING FAIL.a. CHECK displayed.  Zone number of troubled protection zone is displayed.
b. FIRE or ALARM is displayed; zone number of zone in alarm is displayed
c. BAT displayed with no zone ID number.
d. CHECK 70  is displayed.SLOW BEEPING
Touchpad onlya. EXIT DELAY WARNING (if
    programmed)
b. ENTRY DELAY WARNINGa. AWAY is displayed.
b. Exceeding the entry delay time without disarming causes alarm.
* 
If a bell is used as external sounder, fire alarm is 
pulsed ring;
 burglary/audible emergency is 
steady ring
. 
						

							– 40 –
SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS
(CUSTOM ENGLISH DISPLAY TOUCHPADS)
SOUND CAUSEDISPLAYLOUD, INTERRUPTED*
Touchpad & ExternalFIRE ALARM.FIRE is displayed; descriptor of zone in alarm is displayed. If a fire alarm is
manually activated, zone number 95 will be displayed.LOUD, CONTINUOUS*
Touchpad & ExternalBURGLARY/AUDIBLE
EMERGENCY ALARM.ALARM  is displayed. If programmed, descriptor of zone in alarm is also displayedONE SHORT BEEP
(not repeated)
Touchpad onlya. SYSTEM DISARM.
b. SYSTEM ARMING  ATTEMPT
    WITH AN OPEN ZONE..
c. BYPASS VERIFY.a. DISARMED/READY TO ARM is displayed.
b. The number and descriptor of the open protection zone is displayed.
c. Numbers and descriptors of the bypassed protection zones are displayed (One
    beep is heard for each zone displayed). Subsequently, the following is displayed:
    DISARMED BYPASS Ready to Arm.ONE SHORT BEEP
(once every 40 seconds)
Touchpad onlya. SYSTEM IS IN TEST MODE.
b, LOW BATTERY AT A
    TRANSMITTER.a. Opened Zone identifications will appear.
b. LO BAT displayed with description of transmitter.TWO SHORT BEEPS
Touchpad onlyARM AWAY.ARMED AWAY displayed. Red ARMED indicator lit.THREE SHORT BEEPS
Touchpad onlya.  ARM STAY OR INSTANT.
b.  ZONE OPENED WHILE SYSTEM
 IS IN CHIME MODE.a. ARMED STAY  or ARMED INSTANT  displayed. Red ARMED indicator lit.
b. CHIME displayed, descriptor of open protection zone will be displayed if the [Q]
    key is pressed.RAPID BEEPING
Touchpad onlya. TROUBLE.
b. MEMORY OF ALARM.
c. SYSTEM LOW BATTERY.
d. EXT. SOUNDER WIRING FAIL.a. CHECK displayed.  Descriptor of troubled protection zone is displayed.
b. FIRE or ALARM  is displayed; descriptor of zone in alarm is displayed.
c. SYSTEM LO BAT displayed.
d.  BELL FAILURE is displayed.SLOW BEEPING
Touchpad onlya. EXIT DELAY WARNING (if
    programmed).
b. ENTRY DELAY WARNING.a. ARMED AWAY is displayed along with You May Exit Now.
b. DISARM SYSTEM OR ALARM WILL OCCUR is displayed. Exceeding the
     delay time without disarming causes alarm.* If a bell is used as external sounder, fire alarm is 
pulsed ring;
 burglary/audible emergency is 
steady ring
.